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Reviews of OMO3 Kyoto Toji by Hoshino Resorts

3 out of 5
OMO3 Kyoto Toji by Hoshino Resorts
11-6 Zaocho, Nishikujo, Minami, Kyoto

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 66 reviews" "
Rating 8 - Good. 17 out of 66 reviews" "
Rating 6 - Okay. 7 out of 66 reviews" "
Rating 4 - Poor. 5 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my favorite places I stayed while on my two week trip. There’s a home-like comfort to the property, from my room to the lobby and it made my stay all the more enjoyable. The rooms were a nice size and the staff were super helpful. The food and beverage area was really well stocked and purchasing items was really easy. Toji Station, Lawson, and lots of shopping were within a 10 minute walk which made getting around super easy. Toji Temple was within walking distance as well which was such a treat and I enjoyed it a lot. I definitely won’t hesitate to book here again the next time I visit the Kyoto area.
Stayed 4 nights in May 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with staff who go the extra mile to make you comfortable.
Stayed 3 nights in May 2024

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, very friendly and informative. The Konbini on site was a great addition!
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel in Good Location
The free breakfast turned out to be a voucher for a food area on the lobby floor. Prepackaged food and drinks were available with microwave etc for heating/preparing food. The advantage of this system was that one could use the vouchers at any time. And there were New Year sweets available. :-) The hotel is about a ten minute walk from the station and close to an Aeon Mall with cinema and to convenience stores and to a Nos Burgers and to a KFC and to a Book Off.
Stayed 4 nights in Dec 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Vivien

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff give very welcoming vibes and are always helpful with our requests and queries. We like the hotel the moment we entered as it has a Zen look and chill corners with self servicing areas (quite appealing). The rooms are bigger than my expectation and facilities are great, one of the better one during my stay in Japan. It's a 5 mins walk to Toji Temple, walkable distance to Kyoto main station, 3 mins walk to a mall (Aeon), and even a train station just a few mins walk away. Great staff and memorable stay! All in all, a hotel that i would book again, anytime!

10/10 Excellent

Red

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sheem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a good stay with them there have their vending machine, food stall that u can buy breakfast/snacks for you convenience althought no meal provided free water refilling is the best for who bring own water bottle like me before my free and easy travel every morning!!

10/10 Excellent

Sheung Li

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled to Kyoto during a typhoon day and my flight got delayed, almost all transport options from airport were cut off. Messaged the property for updates and assistance via expedia and got very prompt replies. Staff was helpful and reassured me that I could get checked in past midnight. The property itself was comfortable and accessible as well.
Stayed 4 nights in Aug 2023

10/10 Excellent

Hiroka

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s on a big street and only 10 minute walk from the Kyoto station.
Stayed 1 night in Jul 2023

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and near public transport
Stayed 6 nights in Jun 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely property and wonderful staff. The lobby area is beautiful but quaint and the rooms are quite big for Japan standards. Is a quick walk to the train station as well. Had a great stay!
Stayed 1 night in May 2023

8/10 Good

Misako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for sightseeing in Kyoto
Clean room, friendly yet profession staff, convenient location to Kyoto station
Stayed 3 nights in Jun 2023
Response from front on Jun 9, 2023
Thank you for posting your review while you are busy. We are happy to hear that you were satisfied. We look forward to seeing you again.

10/10 Excellent

HIROMI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and cheap price
Stayed 1 night in May 2023
Response from front on Jun 9, 2023
We are happy to hear that you were satisfied. We look forward to seeing you again.

8/10 Good

Keiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and service are excellent. Just a few inconveniences. 1. Payment method : cash is unavailable. We didn’t want to use a credit card due to service charge applied. Luckily we had suica cards for payment for food. 2. Luggage delivery service : only certain hotels and places available.
Stayed 1 night in May 2023
Response from front on Jun 9, 2023
Thank you very much for using this time. We will strive to improve our services based on your feedback. looking forward to seeing you coming again.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023
Response from front on Jun 9, 2023
Thank you very much for using this time. We look forward to seeing you again.

6/10 Okay

Sheung In Shereen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
J'ai jamais vu un hôtel qui ne offre pas les pyjamas ou le café gratuits dans la chambre. On doit prendre le thé chaud du lobby à la chambre. La chambre était très petite. Je ne pourrais pas ouvre ma valise. La situation n'était pas très pratique aussi. Ça prend 10 min à pied a la gare. Ça ne vaut pas l'argent.
Stayed 2 nights in May 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guter Auefenthalt.
Stayed 3 nights in May 2024

6/10 Okay

ユウコ

Traveled with family
Liked: Cleanliness
当時に近いホテルなので、早朝の観光が楽しめた
Stayed 1 night in May 2024

8/10 Good

Hideo

Traveled with partner
Liked: Cleanliness, staff & service
アクティビティの朝の東寺生身供参加は感動的な企画。 空海好きには是非参加すべし！！
Stayed 1 night in May 2024

10/10 Excellent

サワコ

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Chi Shing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點極之方便， 由京都車站出發步行又可， 乘搭近鐵線一個站又可， 一出站轉彎便到達， 職員有善有禮， 房間整潔光亮舒服， 評價極高
Stayed 7 nights in Apr 2024

4/10 Poor

かずき

Traveled with family
Liked: Cleanliness
暴走族？バイクのエンジンのふかし音が夜中に鳴り響く、、何回も、、 部屋がワキガみたいな匂いがした
Stayed 1 night in Apr 2024

10/10 Excellent

Mariko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフ方たちの対応が素晴らしい
Stayed 2 nights in Apr 2024

4/10 Poor

Takako

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

みつはる

Disliked: Property conditions & facilities
機会あればまた利用したいです。ありがとうございました。
Stayed 2 nights in Apr 2024

10/10 Excellent

Hiu Laam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
remote from kyoto station but the condition of the room is nice
Stayed 1 night in Mar 2024

10/10 Excellent

YUMI

清潔感抜群で最低限必要なものは すべて揃っていて合理的で良かった
Stayed 1 night in Mar 2024

10/10 Excellent

Truman Chiu Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far away from Kyoto Station. But still I can take a train to Toji.
Stayed 2 nights in Feb 2024

10/10 Excellent

Yu Hang Vincent

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
平靚正選擇
平靚正選擇
Stayed 6 nights in Feb 2024

10/10 Excellent

Chiung Chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Chun Kin

Stayed 4 nights in Dec 2023

10/10 Excellent

TZE-YANG

Stayed 4 nights in Dec 2023

6/10 Okay

Man

Traveled with family
Liked: Cleanliness, staff & service
No control on room temperature
The staff is nice and helpful. However, the room is too hot in Nov as the room temperature cannot be adjusted. The air con temperature is fixed as "auto" mode and sometimes hot air comes out. The only solution is to open the windows on our own.
Stayed 3 nights in Nov 2023

10/10 Excellent

HSINGCHEN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Wing Yan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit noisy. (car noise on the street) Breakfast could have choice of salad and yogert will be better
Stayed 1 night in Nov 2023

10/10 Excellent

YIU CHO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
寧靜及方便
Stayed 4 nights in Nov 2023

8/10 Good

Wing Yan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
if have salad and yogurt will be perfect
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
好住，但距離有點遠
酒店環境一流，提議大家不要從京都站行去因為要行十幾分鐘，轉搭近畿日本鐵道到東寺站行五分鐘。
Stayed 2 nights in Nov 2023

6/10 Okay

Kit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location little far a away but hotel is comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

CHEUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Hiromasa

Liked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Kwok Ning

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2023

8/10 Good

Pui Chi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

hiromasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

ユカリ

Business traveler
Liked: Staff & service
スタッフの方が親切でした。
Stayed 1 night in Sep 2023

8/10 Good

Takahito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非日常感がありながらも、設備は綺麗なので良かったです！
Stayed 1 night in Sep 2023

10/10 Excellent

dongju

Stayed 1 night in Sep 2023