Family Double Room | Blackout drapes, iron/ironing board, free WiFi
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Reviews of Kyoto Hatsune Hotel

2 out of 5
Kyoto Hatsune Hotel
170 Shoshinjicho, Shimogyo Ward, Kyoto, Kyoto

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

10/10

Cleanliness

9.2/10

Staff & service

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Woodard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kyoto is a very peaceful place and Hatsune Hotel embodies the same spirit. Quiet and clean, the hotel is right along a little river and my room had a great view looking east toward the mountains with a Buddhist temple in view. Kevin at the front desk is very kind, happy and helpful!
Stayed 1 night in Apr 2024
Response from kevin on May 7, 2024
Thank you very much for your visit and your positive comments. I am sincerely happy to know that you are satisfied with your stay. You are all so kind, friendly and just like family. I sincerely hope that you will come again.

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !
Location was in a secure neighborhood away from noisy bars and restaurants. About 10-20 minute walk to most attractions and shopping centers. The home was clean and private with a nice view of Kyoto since I was in the top floor.
Stayed 2 nights in Mar 2024
Response from Kevin on Mar 10, 2024
Thank you for coming and give us good reviews. That’s very kind of you. Hope to see you again soon.all the best to you.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great but there was a smell of humidity in the room, hopefully you can solve it. Thanks!
Stayed 3 nights in Feb 2024
Response from Kevin on Feb 25, 2024
Thank you for coming and give us good reviews. That’s very kind of you. We’ll improve the shortcomings you mentioned. Hope to see you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024
Response from Kevin on Apr 25, 2024
感谢您们入住，您们非常友善，很遗憾没能当面告别，期待您们再次光临。

8/10 Good

HIROSHI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kevin on Feb 13, 2024
感谢您的光临，期待您的再次到来，我们力求提供更好的服务。谢谢您