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Reviews of hotel MONday Kyoto Marutamachi

3.5 out of 5
hotel MONday Kyoto Marutamachi
225 Shoshoicho, Kyoto, Kyoto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 265 out of 409 reviews" "
Rating 8 - Good. 106 out of 409 reviews" "
Rating 6 - Okay. 24 out of 409 reviews" "
Rating 4 - Poor. 9 out of 409 reviews" "
Rating 2 - Terrible. 5 out of 409 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vicente

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and clean new room
Stayed 2 nights in May 2024

10/10 Excellent

Vicente

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff very friendly and can speak English clearly. Great shuttle service to go to the bamboo forest and golden temple
Stayed 1 night in May 2024

10/10 Excellent

HUEY LIE, Sherwood Park

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have free shuttle bus to Golden temple and Bamboo Forest at Arashiyama where you can shop around the area. Reception service is fast, helpful and friendly.
Stayed 1 night in May 2024
Response from hotel MONday Kyoto Marutamachi Reception Muto on May 25, 2024
Thank you for staying with us. We will continue to do our best to provide you with a comfortable stay and hope you will have the opportunity to come back again.

6/10 Okay

Steve, Portland

Traveled with family
the room was very small, and it wasn't easy to walk in. The beds were very close to each other. I don't like it.
Stayed 3 nights in Apr 2024
Response from hotel MONday Kyoto Marutamachi Reception Muto on May 21, 2024
Thank you very much for staying at hotel MONday Kyoto Marutamachi. However, we are sorry to hear that you were not able to relax in your room. We have rooms that are spacious enough for a large group of adults, and we would be happy to accommodate you again. Thank you for taking time out of your busy schedule to post a review. We are looking forward to welcoming you to our hotel again.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and excellent customer service.
Stayed 1 night in May 2024
Response from Reception: Tan on May 16, 2024
Thank you for staying at hotelMONday Kyoto Marutamachi. We would also like to thank you again for taking time out of your busy schedule to write a review. We are very happy to receive your compliments about our staff.We hope you will have the opportunity to stay with us again. We look forward to welcoming you again .

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an incredible deal for this hotel—about $45 for one night. The next day the price was $129. The hotel is well located near Niko Castle and train station. It’s super nice. Tiny rooms but adequate. All amenities top notch. Incredibly clean and stylish. Grab it any time you can get a deal!
Stayed 1 night in May 2024
Response from Reception Tan on May 15, 2024
Thank you for staying at hotelMONday Kyoto Marutamachi. We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel. We will continue to make every effort to ensure that our guests have a pleasant stay, and we hope that you will have another opportunity to visit us again. We look forward to welcoming you again.

10/10 Excellent

Chuong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
highly recommended for good locatio
Stayed 4 nights in Mar 2024
Response from hotel MONday Kyoto Marutamachi Fulki on May 14, 2024
Thank you for choosing our hotel as your accommodation. We are delightful to hear that you enjoyed your stay. And We appreciate your review and recommendation.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from hotel MONday Kyoto Marutamachi Popo on May 11, 2024
Thank you for choosing our hotel as your accommodation. We are delightful to hear that you enjoyed your stay. And We appreciate your review and recommendation.

8/10 Good

María Silvina

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 3 nights in May 2024
Response from Marutamachi Reception Sato on May 9, 2024
Thank you for staying with us and for your time in reviewing our hotel. I’m delighted to hear that you enjoyed your stay! We appreciate having you as our guest, and we hope you’ll visit us again soon.

8/10 Good

Cyndie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, although it felt small with 3 single beds (for 2 adults, 1 child), there wasn’t much room to move or put our luggage. It would be okay for a night or two though. We loved the free return shuttle bus service to the Golden Pavillion (the driver was very nice and friendly). Staff at reception was helpful and friendly. The hotel is close to the train station but it is a bit far from the city centre and there is not much to do around the area (you need to walk 20-25 min).
Stayed 3 nights in Apr 2024
Response from hotel MONday Kyoto Marutamachi Reception Muto on May 6, 2024
Thank you very much for staying at hotel MONday Kyoto Marutamachi. Tourist attractions near our hotel are the Kyoto Imperial Palace and Nijo-jo Castle. Shuttle buses to Arashiyama will start operating from 7 May. If you have the opportunity to visit Kyoto again, we would be happy to provide you with a shuttle bus to Arashiyama. We look forward to welcoming you back again.

8/10 Good

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from hotel MONday Kyoto Marutamachi Reception Muto on May 6, 2024
Thank you for choosing us as your accommodation.We are glad if you were satisfied with our hotel.We hope we can see you again on your next trip to Kyoto.

8/10 Good

Antoinette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel but I found the location a bit out of the way for local dinning.
Stayed 2 nights in Apr 2024
Response from hotel MONday Kyoto Marutamachi Reception Muto on May 4, 2024
Thank you for staying with us. We are very honored to hear that you liked our hotel. As you mentioned, there are fewer restaurants around the hotel than in Kawaramachi area. We have prepared a map of restaurants around the hotel, so please ask at the front desk if you need one. We hope to see you again next time you come to Kyoto.

10/10 Excellent

Patricia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of three had a wonderful stay at this hotel, opting for the triple single bed room which was very spacious compared to the other hotels we’ve stayed at. The complimentary shuttle service to the Golden Temple was a highlight, providing us with convenient access to this must-see attraction. Although, we went to the wrong hotel at first due to similar names on our google maps, but it was only a short 3-minute walk away, which wasn’t a big deal — so just make sure you are searching for the right MONday hotel (there’s Marutamachi & Karasumanijo). Additionally, the hotel's proximity to the entrance/exit of the underground train made exploring the city a breeze. We highly recommend this hotel for families looking for comfort, convenience, and excellent service.
Stayed 3 nights in Apr 2024
Response from May on Apr 26, 2024
Thank you for staying with us and for your time reviewing our hotel. I’m delighted to hear that you enjoyed your stay! We appreciate having you as our guest, and we hope you will revisit our hotel MONday Kyoto Marutamachi soon.

10/10 Excellent

Kali

Traveled with family
Liked: Property conditions & facilities
Very close to the subway, and there was a nice cafe right down the street. The staff was very friendly and helpful and it was very clean.
Stayed 2 nights in Apr 2024
Response from hotel MONday Kyoto Marutamachi Reception Muto on Apr 25, 2024
Thank you for staying with us. We will continue to do our best to provide you with a comfortable stay and hope you will have the opportunity to come back again.

8/10 Good

Sukhjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Soe on Apr 19, 2024
Thank you for your review of our Hotel MONday Kyoto Marutamachi. We will pleased for our hotel to meet your expectations. We look forward to seeing you again.

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was the best part. They are all super helpful and friendly.
Stayed 2 nights in Apr 2024
Response from hotel MONday Kyoto Marutamachi Lydia on Apr 16, 2024
Thank you for choosing hotel MONday Kyoto Marutamachi as your accommodation.We glad if you were satisfied with our staff's service.We hope we can see you again on your next trip to Kyoto.See you again.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Apr 2024
Response from Soe on Apr 16, 2024
Thank you for your review of our Hotel MONday Kyoto Marutamachi. We will pleased for our hotel to meet your expectations. We look forward to seeing you again.

10/10 Excellent

THEODORE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay.
Stayed 1 night in Apr 2024
Response from Reception Sato on Apr 13, 2024
Thank you for the compliment about our hotel. We really appreciate your stay and sharing your review about us. We hope to see you again next time you come to Kyoto.

8/10 Good

Jayme

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really great staff at Hotel Monday who made it feel homey while we stayed there. The rooms were pretty big, especially considering how small the other rooms we stayed at in Japan were. It's steps to the subway, and walkable to plenty of food options.
Stayed 4 nights in Mar 2024
Response from Reception Tan on Apr 10, 2024
Thank you very much for staying at Hotel Monday Kyoto Marutamachi and we would like to thank you again for taking the time out of your busy schedule to write this review.We are delighted to receive your compliments on our staff and location. We will continue to do our best to provide you with a comfortable stay and hope you will have the opportunity to come back again.We look forward to your return visit.

10/10 Excellent

THEODORE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay.
Stayed 3 nights in Apr 2024
Response from Reception Muto on Apr 8, 2024
Thank you very much for staying at the hotel MONday Kyoto Marutamachi. We would also like to thank you again for taking the time out of your busy schedule to post your comments. We are looking forward to seeing you again.

8/10 Good

Randall, Galesburg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean. Staff was very nice. Rooms are on the smaller side-even compared to our other Japanese accommodations. But overall, we would recommend.
Stayed 2 nights in Apr 2024
Response from Reception: Tan on Apr 7, 2024
Thank you for the compliment about our hotel. We really appreciate your stay and sharing your review about us. We hope to see you again next time you come to Kyoto.

10/10 Excellent

Tomoko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked friendliness of staff and buffet breakfast. It's convenient location. Front desk told me that upgraded two twin beds non-smoking room, but I didn't like that one of the beds was so close to the door. Felt like we were in a motel.
Stayed 2 nights in Apr 2024
Response from Reception Tan on Apr 4, 2024
Thank you very much for staying at hotelMONday Kyoto Marutamachi. We are very happy to hear that you were satisfied with your stay. We would like to thank you again for taking time out of your busy schedule to write a review. We hope you will have the opportunity to stay with us again.

10/10 Excellent

Farrah

Stayed 3 nights in Apr 2024
Response from May on Apr 24, 2024
Thank you for staying with us and for your time in reviewing our hotel. I’m delighted to hear that you enjoyed your stay! We appreciate having you as our guest, and we hope you’ll visit us again soon.Hotel MONday Kyoto Marutamachi

8/10 Good

Zahra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room
Stayed 3 nights in Mar 2024
Response from May on Apr 4, 2024
Thank you for choosing hotel MONday Kyoto Marutamachi as your accommodation. We are glad that you are satisfied with our hotel. About our room size, we have Premium Family Room and Grand Japanese Room that are bigger than the Family Room. Maybe on your next trip to Kyoto, you can stay again with us and try to stay in the bigger room type. We hope we can see you again. Have a nice day!

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and welcoming hotel. Had the best sleep here while traveling in Japan.
Stayed 1 night in Mar 2024
Response from May on Apr 4, 2024
Thank you so much for your great review about the stay in our hotel! We are glad you are satisfied with our facility and hospitality. Please visit us again if you are to come to Kyoto.

6/10 Okay

Ayala

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very nice but the room for 4 person was double in price but there was 0 space to even open the luggage. The place was clean and nice but so tiny it was not worth the price .
Stayed 2 nights in Mar 2024
Response from hotel MONday Kyoto Marutamachi Lydia on Apr 2, 2024
Thank you very much for staying at MONday Kyoto Marutamachi hotel. Thank you again for taking time out of your busy schedule to post a review. We are very happy to receive your compliments regarding our staff. However, we apologise for any inconvenience caused regarding the room size. Our hotel also has larger room types, so we hope that you can stay here again when you come to Kyoto.

10/10 Excellent

Willson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to subway station and central to all tourist attractions in Kyoto
Stayed 1 night in Mar 2024
Response from hotel MONday Kyoto Marutamachi Lydia on Apr 2, 2024
Thank you for choosing our hotel as your accommodation.We glad if you satisfied with our hotel's location.We hope we can see you again on your next trip to Kyoto.

8/10 Good

Vasil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for larger families. Not the best leaving area but who goes to Japan to stay in the hotel. Bedrooms were great.
Stayed 3 nights in Mar 2024
Response from hotel MONday Kyoto Marutamachi Lydia on Mar 27, 2024
Thank you for staying with us.Also thank you for writing a good review about our hotel.We hope we can see you again on your next trip to Kyoto.See you again.

10/10 Excellent

Bob

Great service
Stayed 3 nights in Mar 2024
Response from hotel MONday Kyoto Marutamachi Lydia on Mar 27, 2024
Thank you for choosing us as your accommodation.We are glad if you satisfied with our service.We hope we can see you again on your next trip to Kyoto.See you again!

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2024
Response from May on Mar 25, 2024
Thank you very much for staying at the hotel MONday Kyoto Marutamachi. We would also like to thank you again for taking the time out of your busy schedule to post your comments. We are looking forward to seeing you again.

10/10 Excellent

Jennifer

Stayed 5 nights in Mar 2024
Response from Reception: Tan on Apr 7, 2024
Thank you for the compliment about our hotel. We really appreciate your stay and sharing your review about us. We hope to see you again next time you come to Kyoto.

8/10 Good

Chui

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and good for sleeping. Beds were a bit hard. Front staff is friendly. Right outside subway station. Breakfast has a good variety and tasty Kyoto style food. Shower pressure is very good. Room can be more clean with dusty vents.
Stayed 4 nights in Mar 2024
Response from hotel MONday Kyoto Marutamachi Lydia on Mar 17, 2024
Thank you for choosing hotel MONday Kyoto Marutamachi as your accommodation.We glad if you were satisfied with our hotel's location and breakfast.We apologize for any inconvenience caused regarding the cleaning of your room.We will share your feedback with all of our staff and strive to continue to provide the best service to our customers.I look forward to seeing you on your next trip to Kyoto.

8/10 Good

Wiener

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Air filters and carpet had not been cleaned when we check-in
Stayed 4 nights in Mar 2024
Response from hotel MONday Kyoto Marutamachi Popo on Mar 15, 2024
Thank you for letting us know about this. We’re so sorry that your experience did not match your expectations. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We appreciate your feedback and will use it to make positive changes."

8/10 Good

Jordan, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot! Very welcoming staff and clean, well appointed rooms. Easy transit access to many great sights of Kyoto.
Stayed 2 nights in Mar 2024
Response from hotel MONday Kyoto Marutamachi : Popo on Mar 14, 2024
I’m so glad you enjoyed your stay. It is wonderful to know that you found our hotel location convenient and our society friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.

10/10 Excellent

Arlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Would recommend to others. Very clean and accessible to the train station and bus routes
Stayed 4 nights in Mar 2024
Response from Reception: Maung on Mar 11, 2024
Thank you for staying with us. We are very grateful for your review of our hotel. We hope to see you again next time you come to Kyoto. Have a nice day.

8/10 Good

Natalia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a well furnished hotel and I loved the area it was in as it was easy to access many touristy places!
Stayed 2 nights in Mar 2024
Response from hotel MONday Kyoto Marutamachi Popo on Mar 11, 2024
I’m so glad you enjoyed your stay. It is wonderful to know that you found our hotel convenient. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.

10/10 Excellent

Zuleyka

Stayed 1 night in Feb 2024
Response from Reception Tan on Mar 7, 2024
Thank you very much for staying at hotelMONday Kyoto Marutamachi. We are very happy to hear that you were satisfied with your stay. We would like to thank you again for taking time out of your busy schedule to write a review. We hope you will have the opportunity to stay with us again.

10/10 Excellent

Alexa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and close to a lot of transit lines.
Stayed 3 nights in Feb 2024
Response from Front desk : Kobayashi on Feb 23, 2024
Thank you very much for staying at hotelMonday Kyoto Marutamachi. Thank you again for taking time out of your busy schedule to write this review. We are pleased to hear your compliments about the location of our hotel. We are waiting for you to stay with us again.

10/10 Excellent

Manuel

Stayed 1 night in Feb 2024
Response from Front Popo on Feb 19, 2024
Thank you for choosing our hotel as your accommodation.We hope you satisfied with our service.We are waiting for your next visit.Have a nice day!

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from hotel MONday Kyotomarutamachi Reception: Kataoka on Feb 15, 2024
Thank you for staying with us. We hope you enjoyed your stay at the hotel. We look forward to serving you again.

8/10 Good

Martine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Highly recommend this hotel!! We were a family of four and got tow rooms because it’s Japan and the rooms are smaller. The people that work here are very friendly, the hotel was really clean, and the location was amazing. The pillows on the bed are very small and the bed is pretty hard, but still worth staying with everything else mentioned.
Stayed 4 nights in Feb 2024
Response from Front Popo on Feb 12, 2024
Thank you for choosing our hotel as your accommodation. It is wonderful to know that you found our rooms comfortable and our associates helpful. Your review and recommendation are welcomed and appreciated. Thank you again for your review and we hope you will consider staying with us again.

10/10 Excellent

Martine

Stayed 4 nights in Feb 2024
Response from hotel MONday Kyoto Marutamachi Lina on Feb 11, 2024
Thank you very much for staying at hotelMONday Kyoto Marutamachi. We would also like to thank you again for taking time out of your busy schedule to write a review. All of our staff will do their utmost to satisfy our guests, and we hope you will have the opportunity to stay with us again.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Front desk : Kobayashi on Jan 27, 2024
Thank you for staying at hotel Monday Kyoto Marutamachi. We would also like to thank you again for taking the time to write this review. We are very happy to hear that you were satisfied with our hotel. We hope you will have another opportunity to visit our hotel again. Thank you.

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. Great place to stay for family!
Stayed 1 night in Jan 2024
Response from hotel MONday Kyoto Marutamachi Lydia on Jan 21, 2024
Thank you for choosing hotel MONday Kyoto Marutamachi as your accommodation.We are glad if you are satisfied with our service.We hope we can see you again on your next trip to Kyoto.Have a nice day!

8/10 Good

Prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from hotel MONday Kyoto Marutamachi Lydia on Jan 21, 2024
Thank you for staying with us.We hope we can see you again on your next trip to Kyoto.See you again!

10/10 Excellent

Tadasuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from hotelMONday京都丸太町 リディア on Jan 21, 2024
この度はhotelMONday京都丸太町にご宿泊いただき誠にありがとうございます。またお忙しい中、口コミ投稿をしていただき重ねてお礼申し上げます。 お客様に満足していただけるよう、スタッフ一同精進して参りますので是非、機会がございましたら当ホテルをご利用いただければ幸いです。

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from hotel MONday Kyoto Marutamachi Lydia on Jan 17, 2024
Thank you for choosing hotel MONday Kyoto Marutamachi as your accommodation.We hope you enjoyed your stay.See you on your next trip to Kyoto.

10/10 Excellent

Lucy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff that were very helpful. They run a free shuttle to golden temple and back which is very handy. Excellent breakfast at the local Cafe underneath it!
Stayed 3 nights in Jan 2024
Response from Endo on Jan 15, 2024
Thank you for choosing our hotel as your accommodation, and thank you for sharing your comments. We are glad if you are satisfied with our service. We hope we can see you again on your next trip to Kyoto. Have a nice day!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent and staff were very helpful. Room was clean and quiet. I would highly recommend this hotel.
Stayed 2 nights in Jan 2024
Response from hotel MONday Kyoto Marutamachi Lydia on Jan 8, 2024
Thank you for choosing our hotel as your accommodation.We are glad if you satisfied with our service.We hope we can see you again on your next trip to Kyoto.Have a nice day!

6/10 Okay

Mariflor

Traveled with family
Disliked: Room comfort
The room was very very tiny. Our carry on barely fit. The pillows were very tiny as well (The size of a toddler) so I asked 3 more pillows but they only had one left and did not deliver the rest the next day as I requested.
Stayed 3 nights in Dec 2023
Response from hotel MONday Kyoto Marutamachi Lydia on Jan 8, 2024
Thank you for staying with us.We are sorry about the pillow, we only have some extra pillow, so the number of pillow that can be lend to guest is limited. And we are also sorry if our room size can not make you satisfied.We have Premium Family Room type that can fit for 5 beds, and this is our biggest room.We hope we can see you again on your next trip to Kyoto.Once more time we are sorry for the inconvenience.Thank you for letting us know your opinion about our hotel.