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Reviews of Betmanowska Main Square Residence Adults Only

4 out of 5
Betmanowska Main Square Residence Adults Only
Ul. Rynek Glowny 44, Kraków

Reviews

9.6

Exceptional

Rating 10 - Excellent. 826 out of 1002 reviews" "
Rating 8 - Good. 143 out of 1002 reviews" "
Rating 6 - Okay. 25 out of 1002 reviews" "
Rating 4 - Poor. 5 out of 1002 reviews" "
Rating 2 - Terrible. 3 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rose Ann

Liked: Cleanliness, amenities, property conditions & facilities
The check in process was inflexible. Sitting in lobby for hours and they wouldn’t open a room until EXACTLY 3 pm. They told me they had 50 people checking out and 50 people checking in. So…,,not one will be ready before 3 pm? Tough for Intermational travelers.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights and absolutely loved it, we dropped our bags off at 11.30, when we got back to check in our bags we’re already in our room!! The room was fantastic, we had a room overlooking the square, the mini bar in the fridge is complimentary(all soft drinks), there is a welcome bottle of Prosecco on ice when you arrive in your room!! We enjoyed breakfast every morning outside the hotel overlooking the square!! We cannot recommend this hotel enough and look forward to using it again in the future.
Stayed 3 nights in May 2024

8/10 Good

John G

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room a little small
Stayed 3 nights in May 2024

10/10 Excellent

Rosemarie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and helpful throughout our stay. The transfers to and from the hotel was excellent.
Stayed 4 nights in Apr 2024

10/10 Excellent

Paul David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place. Right in the heart of everything and lovely friendly staff .
Stayed 3 nights in May 2024

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful room and property, felt very welcomed upon arrival. Right in the main square, surrounded by dining options and shops. Would stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Guy Harvey

Stayed 3 nights in Apr 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful location, very nice staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Daisi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel. The room was spacious and comfortable. The location was amazing - right in the centre of Old Town Market Square and easy to get to everywhere from here. Gorgeous restaurants and bars all over! Staff were kind and welcoming. I’d definitely recommend this hotel to anyone travelling to Krakow.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is unbelievable !!!!!! Our room was amazing, beautiful and clean. Staff was friendly and knowledgeable! I was treated like a queen! I am definitely going back!!
Stayed 7 nights in Apr 2024

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful building with well-maintained amenities. The attached restaurant served a fantastic lunch and dinner and a nice breakfast buffet. The staff was friendly. The only downside was the sound carrying between rooms. Located right in the heart of old town Krakow, it’s close to the main train station, a number of historical sites, restaurants and bars, and tourist attractions.
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Betmanowska Hotel from 13 to 17 April 2024. The hotel and staff were excellent. Hotel is situated on the Main Square which was a fantastic location. A bottle of prosecco was waiting for us in our room on arrival, and a bottle of wine on our last day. Our room was upgraded to a suite with jacuzzi bath! Staff were helpful and friendly. Airport transfers were provided by the hotel which were very reasonable and comfortable. The breakfasts were excellent with a huge choice. Will definitely be returning and have recommended it to family and friends.
Stayed 4 nights in Apr 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, very roomy and comfortable rooms
Stayed 4 nights in Apr 2024

8/10 Good

George Martin Roy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Such a beautiful interior with the history of the buildings in the main square maintained perfectly. breakfast was tasty and the restaurants of the hotel were equally tasty. One concern was when we got back from a day trip tour in the evening, our door to our room was unlocked after the maids had been cleaning the room earlier in the day. it was not properly locked again afterwards and was concerning considering we were in the main square.
Stayed 3 nights in Apr 2024

10/10 Excellent

Elizabeth Anne van

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and convenient location. Very clean room and a good breakfast selection. Staff were very helpful organizing excursions. I would highly recommend this hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Janet

Stayed 4 nights in Apr 2024

10/10 Excellent

Stuart Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully clean, comfortable and the free soft drink were amazing to come back to after a days walking. Definitely the first place id look when i come back. Which is guarenteed, krakow is stunning
Stayed 3 nights in Apr 2024

10/10 Excellent

Lori L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 6 nights. Perfect location for sightseeing on the main square. The breakfast that is included is delicious with a small buffet and you can order eggs many ways. A shout out to the girls Nina and Sara for all of their suggestions. They also helped with transportation back to the airport. Great time.
Stayed 6 nights in Apr 2024

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely beautiful. The decor is so stylish. The staff are just wonderful and friendly. Great breakfast, scrambled eggs too die for. Order your taxi pick-up to and from the airport.... fantastic service. Foods in the restaurants are lovely. I cannot say enough about this hotel. I will definitely stay again
Stayed 5 nights in Apr 2024

10/10 Excellent

Karol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. Service and everything 10/10
Stayed 4 nights in Apr 2024

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had amazing stay at this hotel. We were upgraded free of charge. Our room was outstanding. Jacuzzi bath, sauna, and two bathrooms. Location is perfect as it is in the main square. Would highly recommend it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nigel Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and facilities. Staff polite and helpful
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeffery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot fault anything about this hotel. The jacuzzi bath in the room was luxury. Bed comfortable. View of the square amazing. A surprise bottle of bubbly on arrival and a bottle of wine before departure. People on reception very helpful and breakfast superb. Would love to stay here again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Nikita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Betmanowska Residence for 3 nights and it exceeded all expectations. The hotel itself is lovely, so clean and our room was spacious. The staff were also very welcoming and helpful. Location is perfect with lots of bars and restaurants. We can’t wait to return for another visit.
Stayed 3 nights in Mar 2024

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location within easy walking distance of local points of interest and the railway station for places further away.
Stayed 4 nights in Mar 2024

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a jetted tub suite with city view. Booking the room with the bath was the best decision we made after a long day walking miles around kraków. If you are a light sleeper I would not recommend city view, this did not bother us too much. Breakfast is ok for a free extra but I would recommend looking at other better options around the city. Smooth check in and out. Housekeeping daily. Perfect location.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ria

Stayed 3 nights in Mar 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel would recommend...
Stayed 2 nights in Mar 2024

10/10 Excellent

Ian David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all great nice hotel with alot of character
Stayed 8 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location fantastic hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Peter, Derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 2 nights in Mar 2024

10/10 Excellent

Graham, Purfleet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fronting the square, very central and easy base camp. Staff are very helpful and professional. We had the ‘suite without a view’ room and it was great. Huge space with great facilities. Down sides were the shower drainage was somewhat blocked leading to an awful stale smell in the bathroom constantly and the shower tray overflowing with each shower taken.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 3 nights in Jan 2024

10/10 Excellent

lisa jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent highly recommend, It was situated right on the square so amazing location, we had the junior suite with city view with jetted bath it was amazing, the bed comfortable, view brilliant, it can be noisey at night but this did not bother me at all, and I noticed the hotel had provided ear plugs but no issue to me loved hearing the hussle and bussle of the square, we got a complimentary bottle of processco, room was very clean, mini bar included, staff where very helpful, would stay again.
Stayed 3 nights in Feb 2024
Response from Kinga on Feb 29, 2024
Dear Lisa,Thank you for taking the time to share your opinion with us. We are extremely pleased that you chose our hotel for your stay in Krakow. It is always a big pleasure for us to serve our guests in the best way we can. We are look forward to welcome you again at Betmanowska Main Square Residence.

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was excellent from the driver who picked us up at the airport to the ladies who cleaned our rooms. The Reception staff were all lovely and helpful. The room was great, comfortable bed and great bath. Food and cocktails were excellent. Will recommend.
Stayed 4 nights in Feb 2024

10/10 Excellent

Karly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect location was perfect hotel and facilities in point - great breakfast fresh and made to order we had room 301 and could literally watch the square go by from your Jacuzzi definitely Recommend and enjoy
Stayed 3 nights in Feb 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Hotel was very clean and comfortable. Staff were friendly and attentive the whole stay. Would definitely recommend and will probably be back one day.
Stayed 3 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view
Fantastic location right on the main square, service was excellent as well
Stayed 3 nights in Feb 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Hotel was perfect over looking the square. Room was very clean smelled amazing, we booked the hotels own transfer driver was very nice and on time go for the rolls Royce great price and a nice touch. Breakfast was 💯 doesn’t have bacon on menu but u can just ask. No hiding charges. Don’t just look just book it you won’t regret it
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Amazing room and view . Very good service . . Will surely return 🙂
Stayed 3 nights in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round great
Stayed 4 nights in Jan 2024

10/10 Excellent

Nadelle Angharad

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for exploring Krakow and the staff couldn't do enough
Stayed 3 nights in Jan 2024

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Right in centre of the square. Everything fantastic- would fully recommend.
Stayed 3 nights in Jan 2024

6/10 Okay

Justin

Stayed 3 nights in Jan 2024

10/10 Excellent

Elena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean, wonderful design, delicious breakfast, in the heart of Old Town, loved it!
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Anna

Stayed 1 night in Jan 2024