Dear Chris "Thank you for your kind words! We're delighted to hear that you enjoyed our staff's service. We look forward to welcoming you back soon!"warm regardspaterne

Dear Nmaemeka , Thank you for staying with us! We at 2000 Hotel Downtown Kigali, strive to always surpass our guest's expectations. We are indeed glad that you enjoyed your stay with us. We look forward to hosting you in the near future! Very kind regards, Paterne , Guest Relation Department

Dear Micky Thank you for this awesome review, we're thrilled to hear that the staff was great , huge rooms, great Views .our team takes pride in delivering top notch service. We look forward to welcoming you back for another fantastic experience in the future! Warm Regards Paterne Guest relation Department

Dear Babafemi Thank you for sharing this review on our property, We're thrilled to hear that you had amazing stay with us the staff was incredible and friendly clean and spacious rooms, providing a warm and welcoming atmosphere is a top priority for our staff. besides we hope to welcome you back soon for another enjoyable experience Kind regards Paterne Guest Relation Department

Dear Jonathan,Thank you very much for choosing to stay at 2000Hotel Downtown Kigali, although it with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,Mohamed Guest Relation Manager

Dear Richard, We are greatly delighted and thankful for sharing this fabulous review with us. It is important to know that our staff was amazing and room experience were large and clean with lot of water pressure. The safety of our guests remains our most fundamental responsibility and commitment. Indeed, it was a great pleasure having you stay with us. We look forward to seeing you again. Warm regards, Mohamed, Guest experience manager.

Dear Peter,Thank you for choosing 2000 Hotel Downtown Kigali, and for taking time to write a review! We are so glad to hear that you enjoyed our service standard. Our hotel aims to provide a truly unique experience towards the guests and we are thrilled that we are able to exceed your expectations.We look forward for welcoming you back to our hotel in future.Sincerely yoursMohamed,Guest Relation Manager.

Dear Sybille ,Warm greetings from 2000 Hotel Downtown Kigali, and we sincerely appreciate your recent stay with us and detailed feedback. We are elated to hear about the positive aspects of your stay. However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,Mohamed,Guest Relation Manager.

Dear Leah,Thank you so much for your time and for sharing your review with us. We know how disappointing it is to wait for food after placing an order only to be served when cold. Kindly accept our apologies. Thank you also for raising the inconsistencies in our restaurant. We have taken your review seriously to help us continuously improve our levels of standard. We greatly appreciate the fact that the host at the entrance gave you a warm welcome. Indeed we greatly value you and the fact that you chose to stay with us. Looking forward to welcoming you again.Warm regards,Mohamed,Guest experience Manager

Dear lilian,Warm greetings from 2000 Hotel Downtown Kigali, and we sincerely appreciate your recent stay with us and detailed feedback. We are elated to hear about the positive aspects of your stay. However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,Mohamed,Guest Relation Manager.

Dear Peter,Thank you for choosing stay with us! We at 2000 Hotel Down Town Kigali strive to always surpass our guest's expectations. We are indeed glad that you enjoyed your stay with us. We look forward to hosting you in the near future!Very kind regards,Mohamed,Guest Relation Manager.

Dear Abdulrahim, Thank you so much for this gracious feedback about your last stay with us. At 2000 Hotel Downtown Kigali, we are remaining fully committed to deliver the highest level of experiential service to our guest and we genuinely feel contented that we have been able to make your stay a memorable one. Thank you so much once again for the feedback, we are looking forward to welcoming you again. Kind regards, Sabrine 2000 Hotel Downtown Reservation department.

Dear Riley, Thank you very much for taking time to share your amazing experience about your last stay with us. We are delighted to hear that airport shuttle is great and hotel is clean. We are happy to hear that you had the best time at our Hotel where the check-in process went very amoothly, the great view of the city on the 12th floor and the bed was pretty firm. Thank you once again for this amazing feedback and we hope you will give us another opportunity to welcome you back again. Best Regards, Sabrine 2000 Hotel Downtown Kigali Reservation department.

Dear SAMUEL, We appreciate the time you took to post this review about your last stay with us. We trust it was a memorable one. Thank you once again for the wonderful feedback, we look forward to welcoming you back again in the nearly future. Warm Regards, Sabrine Reservation Department.

Dear Kumar , thank you for your review and for choosing our Hotel, thank you so much once again for your feedback and we are looking forward to welcoming you back in your next stay to Kigali. Kind Regards, Reservation Department.

Dear Tarun, we thank you for taking time to review our Hotel by sharing the experience of your last stay with us with other travelers. We are glad to hear that it was a memorable one. We are delighted to hear that the hotel is good and the staff is very helpful and cooperative. Thank you once again for your feedback and we are looking forward to welcoming you again. Best Regards, Sabrine 2000 Hotel Downtown Kigali Reservation Department.

Dear Eric, Thank you so much for taking time to review our Hotel regarding your last stay with us and for giving us the perfect rate. We are looking forward to welcoming you back again soon.RegardsSabrineReservation Department

Dear Jason, thank you so much for taking your time and write this amazing feedback and for sharing it with fellow travelers. At 2000 Hotel Downtown Kigali, we are remaining fully committed to delivering the highest level of experiential service to our guests and we are really glad to hear that we have been able to make your stay a memorable one and you have met your expectation thought the staff who really make you feel welcome, and were friendly to talk to and a good source of information for where to go in Kigali. We really apreciate the mention of Valence the housekeeper who cleaned your room everyday, Emmanuel in restaurant the who told you more about Rwandan culture. and Ernest who took you to Akagera national park. In addition we are delighted to hear that you had amazing moments in Rwanda and regarding what didi not meet your expectation mentioned above, we assure ou that your feedback is put into consideration.Thanks again for this wonderful feedback and we are looking forward to welcoming you again at 2000 Hotel Downtown Kigali. Regards, Sabrine Reservation Department.

Dear Lydia, thank you for taking time to post a review on our hotel and we are delighted to hear that the staff are great and the hotel is spacious. It was our pleasure to host you and we look forward to welcoming you back again. Best Regards, Sabrine 2000hotel Downtown Kigali Reservation Department.

Dear Nina, we appreciate the time you took to share your feedback about your last stay with us. we are delighted to hear that the staff are amazing and customer service is great. Besides, we truly value your loyalty to our brand and trust you will grant us another opportunity to welcome you back again. Best Regards, Sabrine 2000 Hotel Downtown Kigali reservation department.

Dear Hamoud, thank you so much for sharing the negative experience you had while staying with us such as room was without AC and others mentioned we really understand your fluctuation and we assure you that we take your feedback seriously and appreciate you bringing it to our attention. we've taken steps to ensure this won't happen again in the future. besides we look forward to serving you again soon. warm regards Sabrine, Reservation Department

Dear Harsha, thank you very much for taking time to share your feedback about your last stay with us. Besides, we truly value your loyalty to our brand, and trust you will grant us another opportunity to welcome you back again to 2000 Hotel Downtown Kigali. Warm Regards, Sabrine 2000 Hotel reservation department.

Dear MITESHKUMAR, thank you very much for sharing your feedback about your last stay with us. Besides, we truly value your loyalty to our brand, and hope you will give us another opportunity to welcome you back to prove the level of service we enjoy delivering to our guests. Best Regards, Sabrine 2000 Hotel reservation department.

Dear ELHACHIMI, thank you for taking the time to notify the difficulties you have been experiencing with our hotel during your stay. we understand your frustration and we want you to know that your feedback gives us a chance to resolve any problem that may have occurred during your stay and assist us in making our services better. Rest assured that i have shared your feedback with the whole team and we hope that you will give us an opportunity to host you again during your next visit to Kigali Warmest regards, Sabrine 2000 Hotel Downtown Kigali Reservation department.

Dear Rakesh, thank you for these kind comments on Expedia.com and for sharing them with other travelers. At 2000 Hotel Downtown Kigali we remain fully committed to providing the highest level of experiential service to our guests and I feel truly satisfied that we were able to make your stay a memorable one. We appreciate your complement states that Location in the middle of town is great, hustle and bustle of a busy town is well around you. we are delighted to hear that you enjoyed the Executive suite which was large. Not forgetting what did not match your expectation mentioned above, we have put them into consideration, and we assure that when you give us a chance to host you again you will enjoy all of our services to the fullest. I have shared your excellent comments with the team. Thank you again for this wonderful comment and we look forward to welcoming you back again. Regards, Sabrine 2000Hotel Downtown Kigali Reservation Department.

Dear peter,Thank you for taking time to review our hotel and we are delighted that you enjoyed your stay with us. We appreciate your review and high rating us. It was a pleasure to host you and We look forward to welcoming you back again. Kind Regards,AlianeReservation Department

Dear Admire,Thank you for taking time to review our hotel and we are delighted that you enjoyed your stay with us. We appreciate your review. It was a pleasure to host you and We look forward to welcoming you back again. Kind Regards,AlianeReservation Department

Dear Bob, thank you so much for your feedback and for sharing it with fellow travelers. At 2000 Hotel Downtown Kigali, we are remaining fully committed to delivering the highest level of experiential service to our guests and we are really glad to hear that we have been able to make your stay a memorable one. Thanks again for this wonderful feedback and looking forward to welcoming you again at 2000 Hotel Downtown Kigali. Best regards, Sabrine Reservation Department 2000 Hotel Downtown Kigali.

Dear Odunayo, thank you so much for taking your time and write this amazing review and for sharing it with fellow travelers. At 2000 Hotel Downtown Kigali, we are remaining fully committed to delivering the highest level of experiential service to our guests and we are delighted to hear that we have been able to make your stay a memorable one and you have met your expectation through friendly staff. Thanks again for this wonderful feedback and we are looking forward to welcoming you again at 2000Hotel Downtown Kigali. Warm Regards, Sabrine Reservation Department.

Dear Michael Thank you for taking time to post a review on our hotel and we are delighted that you enjoyed your experience with us. We look forward to welcoming you back! Warm Regards,Aliane Reservation Department

Dear John, Thank you for this amazing review on our Hotel and for sharing them with other travelers. At 2000 Hotel Downtown Kigali we remain fully committed to providing the highest level of experiential service to our guests. We appreciate your complement about our location, the door staff and the wait staff especially Shema who went above and beyond. Thanks again for this wonderful feedback we are looking forward to welcoming you again at 2000Hotel Downtown Kigali in the nearly future. Warm Regards, Sabrine 2000Hotel Reservation Department.

Dear Molly,Thank you for taking time to post a review on our Hotel and for sharing them with other travelers. At 2000 Hotel Downtown Kigali we remain fully committed to providing the highest level of experiential service to our guests. We are looking forward to welcoming you again at 2000 Hotel Downtown Kigali in the near future. Kind Regards, Aliane 2000Hotel Reservation Department

Dear Mohamed,Thank you for taking time to post a review on our hotel and we are delighted that you enjoyed your experience with us. We look forward to welcoming you back! Warm Regards,Aliane Reservation Department

Dear Gezai,Thank you for taking time to post a review on our hotel and we are delighted that you enjoyed your experience with us. we appreciate your compliment about big room. we look forward to welcoming you back! Warm Regards,Aliane Reservation Department

Dear Paul Thank you for taking time to post a review on our Hotel and for sharing them with other travelers. At 2000 Hotel Downtown Kigali we remain fully committed to providing the highest level of experiential service to our guests. Thanks again for this wonderful feedback we are looking forward to welcoming you again at 2000 Hotel Downtown Kigali in the near future. Kind Regards, Aliane 2000Hotel Reservation Department

Dear Admire,Thank you for taking time to post a review on our hotel and we are delighted that you enjoyed your experience with us. we look forward to welcoming you back! Warm Regards,Aliane Reservation Department

Dear Julian, Thank you for taking time to post a review on our Hotel and for sharing them with other travelers. At 2000 Hotel Downtown Kigali we remain fully committed to providing the highest level of experiential service to our guests. Thanks again for this wonderful feedback and high rating us we are looking forward to welcoming you again at 2000 Hotel Downtown Kigali in the near future. Kind Regards, Aliane 2000Hotel Reservation Department

Dear Anonymous,Thank you for taking time to post a review on our hotel and we are delighted that you enjoyed your experience with us. we look forward to welcoming you back! Warm Regards,Aliane Reservation Department

Dear Pascal,Thank you for these kind comments and for sharing them with other travelers. At 2000 Hotel Downtown Kigali we remain fully committed to providing the highest level of experiential service to our guests. We are looking forward to welcoming you again at 2000 Hotel Downtown Kigali in the near future. Kind Regards, Aliane2000Hotel Reservation Department

Dear Neill Thank you very much for these kind comments and for sharing them with other travelers. At 2000 Hotel Downtown Kigali we remain fully committed to providing the highest level of experiential service to our guests. We appreciate your glowing review, compliments about the location of the hotel, and is easy to see if you go out roaming and our staffs are very accommodating. Thanks again for this wonderful feedback and we are looking forward to welcoming you again. Kind Regards,Aliane 2000Hotel Reservation Department

Dear Noah Thank you for taking time to post a review on our hotel and we are delighted that you enjoyed your experience with us. We appreciate your glowing review where by the staff was exceptional ready to go beyond to ensure your stay was comfortable, compliments and high ratings and look forward to welcoming you back! Warm Regards, Reservation Department

Dear Molly, Thank you for taking time to post a review on our hotel and we are delighted that you enjoyed your experience with us. we look forward to welcoming you back! Warm Regards, Aliane Reservation Department

Dear Kim Thank you for taking time to post a review on our hotel and we are delighted that you enjoyed your experience with us. We appreciate your glowing review, compliments and high ratings and look forward to welcoming you back! Warm Regards, Aliane Reservation Department

Dear Yves Florent,Thank you for rating us on Expedia and we would like to know how your stay was.Was pressure to host you and we hope you will give us another opportunity in the future.we are looking forward to welcoming you back Kind Regards,Reservation Department

Dear Frank, Thank you very much for these kind comments and for sharing them with other travelers. At 2000 Hotel Downtown Kigali we remain fully committed to providing the highest level of experiential service to our guests and we feel truly satisfied that we were able to make your stay unforgettable one. We are delighted to hear that staff were helpful especially Deborah , Alice , Patrick all were very efficient and friendly. we will recognize them for their efforts. Thank you again for High rating us and we look forward to welcoming you back.Best Regards, 2000 Hotel Reservation Department

Dear Rija, Thank you for taking time to review our hotel and we are delighted that you enjoyed your stay with us. We appreciate your review that was convenient, spacious, Delicious food. It was a pleasure to host you and We look forward to welcoming you back again. Kind Regards, Reservation Department

Dear Rija, Thank you for taking time to review our hotel and we are delighted that you enjoyed your stay with us. We appreciate your review that was convenient, spacious. It was a pleasure to host you and We look forward to welcoming you back again. Kind Regards, Reservation Department

Dear Molly Thank you for rating us on Expedia and we would like to know how your stay was. Was pleasure to host you and we hope you will give us another opportunity in the future. we are looking forward to welcoming you back Kind Regards, Reservation Department

Dear Margaret . Thank you for taking the time to notify us of the difficulties you have been experiencing with our hotel during your stay. we understand your frustration and we want you to know that your feedback gives us the chance to resolve any problem that may have occurred during your stay and assist us in making our services better we are investigating about that mentioned issue and sharing it with the manegent team to come up with better solution .we will do our best to ensure this never happens again we hope that you will grant us an opportunity to host you again during your next visit to Kigali Warmest regards, Reservation department

Dear Yousif AbdelrahimThank you for taking time to review our hotel..We thank you for staying with us and look forward to welcoming you back to Kigali.Warm Regards,Reservation Department