we have stayed at Mandara Rosen a lot of time in the past but never had a bad experience like this time. We booked accommodation a few months back and requested a rollaway bed but it was not organised when we checked in. Sadly I had to ask 3 times to get the extra bed organised. Not to mention, staff has forgotten to put the pillow cases! We were so disappointed with the service and condition of the property. It used to be the best hotel in Katharagama but not anymore. Truly disappointed and not going to recommend this hotel for to anyone.