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Reviews of Onyado Nono Kanazawa Natural Hot Spring

3 out of 5
Onyado Nono Kanazawa Natural Hot Spring
1-1, Shimotsutsumi-cho, Kanazawa, Ishikawa Prefecture

Reviews

9.2

Wonderful

Rating 10 - Excellent. 268 out of 396 reviews" "
Rating 8 - Good. 99 out of 396 reviews" "
Rating 6 - Okay. 20 out of 396 reviews" "
Rating 4 - Poor. 7 out of 396 reviews" "
Rating 2 - Terrible. 2 out of 396 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mehrnoush

Liked: Cleanliness, staff & service, property conditions & facilities
They only give you one towel to both shower with and take to the onsen hot spring bath. It was inconvenient to have to keep using the same damp towel. Also the shirt pants they provided were not size friendly for people of different shapes and sizes. There was only one size and it was smaller than the average body type.
Stayed 1 night in Apr 2024

2/10 Terrible

Angela

Liked: Cleanliness
It was spoiled by the fact that there was only one of me and I was charged for two people. When I contacted Expedia to explain that I had reserved for only one, I was told that the price was the same whether it was one or two people. But the staff continue to treat me as though there were two people staying in the room. So I assume I paid for two people.
Stayed 1 night in Apr 2024

10/10 Excellent

MARY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was wonderful. Everyone was polite and helpful. Only issue was that the room size was really really small, with no closet or place to put a large suitcase. We got the idea that it was a businessman's hotel, which may explain the tiny room size. The onsen was great. Convenient location. HIghly recommended for those reasons.
Stayed 2 nights in Feb 2024

8/10 Good

Jae Woo

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Ralph

Liked: Amenities
What a magic find! Loved every minute. Close to the fish market and other areas of interest. This was our most Japanese hotel experience. Talking off your shoes at the front door sets that special tone.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Pui Mun

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect.
Stayed 1 night in Jan 2024

10/10 Excellent

Paul C.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facility.
Stayed 3 nights in Dec 2023

10/10 Excellent

Yen Pin

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

CHRISTOPHER T

Stayed 1 night in Dec 2023

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice clean hotel. Excellent breakfast with fresh tempura, many hot and cold items. The Onsen is wonderful!
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onyado Nono is part of the big Hotel chain, Dormy. It presents itself as a tranditional Japanese Ryokan but with a western twist. The entire hotel is 'Shoe free' zone; which is quite unique even in Japan. The hotel has a hot spring bath, so you can try the Onsen experience without going to an Onsen town, for those travellers whose time are tight, this hotel provides that Onsen experience without spending a few hours visiting an Onsen town. One of the surprise to me, was their breakfast, it has plenty of food and the quality of the food are comparable to local restaurants. The sashmi and the tempura at breakfast is top quality. Staff are very friendly and helpful. It is also very close to Kanazawa station and the Omicho market. It was a very enjoyable stay and I can't find any negative things to say about it.
Stayed 2 nights in Nov 2023

10/10 Excellent

Aiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at a "sister" hotel in Osaka and found this one to be either newer or better maintained than the one in Osaka. I found this property very attractive in its natural, zen style architecture and furnishings. The Japanese "onsen" (hot springs bath) was in a natural setting surrounded by trees and rocks and offered a view of the stars while soaking in the hot springs. The staff was very helpful and friendly. The facilities were clean and felt very safe. I would strongly recommend this property and would definitely stay again!
Stayed 1 night in Nov 2023

10/10 Excellent

Yanzheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Yanzheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Everything is fantastic only the pillow too hard love the breakfast love the hot springs love the free 🍜
Stayed 1 night in Nov 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kanazawa Gem
This hotel is a blend of traditional ryokan and modern hotel. The lobby and rooms are tatami so no shoes. Convenient shoe locker is provided. The room is good size by Japanese standards and very comfortable. I wish there were hooks for my jacket in the entry, especially considering how much rain Kanazawa receives. The location is perfect, next to Omicho market and near the castle and koen. The bus stop across the street goes right to Kanazawa eki. The rotenboro is amazing and there is free ice cream, laundry and coffee. It is a lovely hotel.
Stayed 2 nights in Nov 2023

8/10 Good

Takeo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice spa. Price could be too high.
Stayed 3 nights in Nov 2023

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact, that you take off your shoes on the entrance and walk the entire hotel barefoot in tatami mats is great. Staff was super friendly and their english was very well (what should not be tanken for granted in Japan!). The public bath in the rooftop was a perfect place for relaxing after a long day of walking and exploring the city of Kanazawa. Although the Location of the hotel is great. It can be reached from the train station by foot in around 15 min. The major sights of the city are all reachable in around a 15 min walk from the hotel. We would definitely recommend this hotel and would Love to come Back ourselves one day!
Stayed 4 nights in Oct 2023

10/10 Excellent

Kane, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at an Onyado Nono property, and I was pleasantly surprised! It provides a Ryokan experience, but at affordable rates with the convenience of being central in the city. The premises were extremely clean, and the experience of walking throughout the entire building in tabi or slippers contributed to the feeling that the entire space was meticulously looked after. Such a wonderful experience! The breakfast buffet was outstanding, of high quality (exclusive ingredients from specific regions, tempura cooked before your eyes, etc). I look forward to repeating and returning often :)
Stayed 2 nights in Aug 2023

8/10 Good

MICHAEL

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Junko

Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Has an onsen spa including a sauna and cold plunge pools; very nice with a pleasant atmosphere. No shoes in hotel; hotel provides yukata for wandering about the hotel. Free ice cream treats after completing onsen; free ramen bowl late night snack. Pay for breakfast, but it is quite the spread, well worth the price. Omchiyo market is one block away; worth a visit plus super fresh seafood. Nice!
Stayed 2 nights in Oct 2023

10/10 Excellent

Rowena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Exceptional breakfast and amenities.
Stayed 2 nights in Oct 2023

10/10 Excellent

Laraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought it was great that we had to remove our shoes before entering the lobby. It kept the hotel clean and it enhanced the onsen experience. The staff spoke English, which was very helpful.The onsen was beautiful and loved the variety of baths. The free ice cream and ramen was an added treat:
Stayed 4 nights in Sep 2023

10/10 Excellent

Olga

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel! It exceeded our expectations! It is very traditional, staff is very helpful, free treats are a nice touch, onsen is great! Will definitely come back!
Stayed 2 nights in Sep 2023

10/10 Excellent

Amy

Stayed 2 nights in Aug 2023

10/10 Excellent

Chantana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, staff are friendly and very polite. There are many selections at breakfast. Love the onsen, free laundry and very cheap dryers. The hotel provides all toiletries. Walkable to Kanazawa Castle, Oyama Shrine.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ken

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Going extra mile with complimentary snacks like ocean Ans noodles each day
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Tattoos in the Baths!
Don't book here if you have tattoos and want to use the bath. The hotel needs to advise on the listing that people with tattoos are not allowed to use the bath. I specifically booked here because of the hot springs, and had to pay an additional tax for the hot springs, but on the paper rules they gave and the fliers in the hotel clearly state that people with tattoos cannot use the bath. This is their right, and I know Now that most onsens prohibit tattoos, but they should put the policy on the hotels.com listing for dumdum foreigners like me. Upon check-in the desk person was nice enough to give us some stickers to cover them, but it was a weird conversation about how big they were and where they were located on our bodies. Since the onsen is so particular about washing thourougly before entering, it felt weird to go in with 10 large adhesive stickers stuck on our bodies. Also, the rules stated that no matter the seal, tattoos are not allowed. Period. Everything else was great, free laundry, free ice cream, free coffee, free midnight noodles, nice room, very quiet, roam in the provided Pajamas. It was just a big bummer we couldn't use the bath.
Stayed 2 nights in Jul 2023

8/10 Good

Yasuko

Stayed 2 nights in Jun 2023

10/10 Excellent

Jaret

Stayed 2 nights in Jun 2023

10/10 Excellent

Michael, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the favorite parts of my entire Japan trip. Initially, I had mistakenly booked one night when I meant to book two. Although there is a really rough cancellation policy, I had contacted the hotel and let them know that I had booked an additional stay. They accommodated me with my stay and kept me in the same room (there is apparently a policy that they may move your rooms if you book extra nights separate from the same booking). The hotel is traditional Japanese style so shoes off in the lobby, and staff need to clean your luggage wheels before letting you take them onto the tatami. There are convenient key lockers for shoes and medium-sized bags/backpacks in the lobby. The real gem is the on-site onsen that Onyado Nono brand of Dormy Inn has. The hotel is conveniently located near Kanazawa Castle and Omicho market. It's also within walking distance from Omicho Market's bus lines. I really loved this hotel experience. Get the breakfast buffet as part of your stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Fumiko

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
close to the sight seeing
Stayed 2 nights in May 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the same hotel at Sakaiminato and wanted to stay in here again when we went to Kanazawa. Although the food variety is less than the sakaiminato location, it was still fabulous in terms of food, service, cleanliness, etc! Highly recommend and would definitely come back (maybe even try their other locations)
Stayed 3 nights in May 2023

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel we enjoyed our stay in this hotel so much. The staff provided everything we needed and they were so friendly. Also great location close to everything we wanted to see in Kanazawa. I will definitely stay here again 😊 Thank you 🙏
Stayed 2 nights in May 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The staff was friendly. The room was clean and spacious. Amenities were excellent. Conveniently located Hotel walking distance to Omicho Market. I enjoyed my stay and will book again when I return. Highly recommended.
Stayed 2 nights in May 2023

10/10 Excellent

patty, rowland heights

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 4 nights in Mar 2023

10/10 Excellent

morris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stats with some improvement areas
Overall the onsen and breakfast meets our expectations and are their strengths. For areas of improvements the Wi-Fi were not very good which was surprising these days. We opted for no cleaning and they did not refill the free water and rubbish did not get cleared so be careful if you want to opt for no cleaning for environmental reasons.
Stayed 4 nights in Feb 2023

10/10 Excellent

ka lung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the fish market, Kanazawa castle, kenrokuen garden. Nice hot spring 😍 , free drink and popsicle/icecream after bath. Very cute room (Japanese Style looking)

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

CHRISTIAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place we stayed in Japan in regard to the hotel/ accommodation.
Stayed 3 nights in Jan 2023

10/10 Excellent

Jade, Gold Coast

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel and natural baths. Staff very kind and loved my stay!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for this area of town. I lived my room.
Stayed 5 nights in Oct 2022

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Natalia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Прекрасный отель, очень доступный, при этом уровень явно выше, чем у обычных бизнес отелей. Чистый номер, хоть и не большой, но с маленьким ребёнком втроём поместились. Есть онсен, отличный завтрак (очень рекомендую, стоит своей цены). Муж уже съездил в отель этой сети в другой префектуре, доволен.
Stayed 1 night in May 2022

8/10 Good

TOMONARI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです。
Stayed 1 night in Apr 2024

10/10 Excellent

DONG-MEI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
對街有7-11，隔壁有全家，買酒喝很方便，樓上有大澡堂，泡澡消除疲勞，朝食果然好好食⋯⋯都是我的大愛～
Stayed 1 night in Apr 2024