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Reviews of Sandman Inn Kamloops

2 out of 5
Sandman Inn Kamloops
550 Columbia St, Kamloops, BC

Reviews

7.2

Good

Rating 10 - Excellent. 134 out of 561 reviews" "
Rating 8 - Good. 171 out of 561 reviews" "
Rating 6 - Okay. 140 out of 561 reviews" "
Rating 4 - Poor. 74 out of 561 reviews" "
Rating 2 - Terrible. 42 out of 561 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very grateful to find a room. Seems very nice.
Stayed 1 night in May 2024

2/10 Terrible

Crystal

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was hosting a teenage girl sports team so I can understand not being able to keep all the rooms quiet, so should have either given the other guests a heads up so we could decide for ourselves how important getting a good sleep was.
Stayed 1 night in May 2024

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2024

6/10 Okay

Colleen

Stayed 1 night in May 2024

10/10 Excellent

Archie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good for a quick overnight stop. It’s clean enough, and a good price.
Stayed 1 night in May 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Our room at back of building was very quiet. Convenient restaurant. Desk clerk friendly and very helpful.
Stayed 1 night in May 2024

4/10 Poor

jarrod

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights, couldn’t sleep most of the time due to noisy parking lot. OLD single pane aluminum framed window almost fell out when I opened it. Hotel was too hot, needed window open the whole time. Stains on carpet and chairs.
Stayed 3 nights in May 2024

4/10 Poor

Alisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We checked in late, otherwise we would have left. The room was dirty. The bathroom was extremely small and appears that black mold had just been painted over. Carpet had food left on it beside the bed. Very disappointed.
Stayed 1 night in May 2024

8/10 Good

Jo-Anne

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not much to say, a comfortable and clean place to sleep
Stayed 1 night in May 2024

8/10 Good

Andrea

Liked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Cristal

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff were friendly, room was ok other than the fact the counters were dirty, the carpets had some questionable stains. The bedding was clean lol got over charged on my credit card. Was supposed to be 78$ ended up paying 107$.
Stayed 1 night in Apr 2024

4/10 Poor

John

Traveled with family
Disliked: Property conditions & facilities
No elevator
Stayed 1 night in Apr 2024

2/10 Terrible

Jennifer, Hay Lakes

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was outstanding! The surrounding neighbour not awesome.
Stayed 2 nights in Apr 2024

6/10 Okay

Gayle

Disliked: Property conditions & facilities
Staff was very friendly. Property needs a lot of work.
Stayed 4 nights in Apr 2024

4/10 Poor

Jasmine

Stayed 2 nights in Apr 2024

6/10 Okay

Jonathan

Traveled with partner
Cheap pit stop on our way through Kamloops.
Stayed 1 night in Apr 2024

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities
Close to downtown
Stayed 5 nights in Apr 2024

4/10 Poor

Allison

Traveled with group, Traveled with pets
Disliked: Staff & service
I got a great price for this room. However as a single, female senior I was put in the basement facing the alley where there was commercial traffic (noisy). I didn’t feel it was safe being at just below street level in a downtown area even though I had a dog Second, while most off the staff were friendly the day manager needs to take a hospitality course
Stayed 1 night in Apr 2024

8/10 Good

sera

Liked: Cleanliness, staff & service
-
Stayed 1 night in Apr 2024

8/10 Good

Bryan

Business traveler
Liked: Cleanliness, staff & service
Good place and reasonable price
Stayed 4 nights in Apr 2024

4/10 Poor

Bill

Disliked: Cleanliness, property conditions & facilities
Place is very old with holes in walls from items been removed, carpets haven’t been cleaned. Have to step out of bathroom to change your mind it’s so small with toilet so low you think you are sitting on the floor
Stayed 1 night in Apr 2024

4/10 Poor

Roger

Disliked: Amenities, property conditions & facilities
The room itself was ok but I stayed there two days and no one made up my room for the second day. PLUS , the ice machine did not work, not close to any good dining other than Denny's which is over rated and expensive. Was on the 3rd floor, no elevator, walk up only, parking was limited. I would not stay there again, rather would pay a bit more for a better room and get a breakfast included room as this place does not offer any breakfast at all.
Stayed 2 nights in Apr 2024

6/10 Okay

RALPH

Disliked: Staff & service
Stayed 7 nights in Apr 2024

6/10 Okay

Brad

Liked: Cleanliness, staff & service
Ok for price,never had a room in basement before
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ive stayed here several times now. It's an older property but clean and safe and good for the price.
Stayed 2 nights in Apr 2024

6/10 Okay

Lindsay

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Older property in older area of town. No elevators or ramps. Not disabled friendly. Rooms clean but poorly maintained.
Stayed 1 night in Apr 2024

6/10 Okay

Carol

Disliked: Cleanliness
When I showed the desk clerk the bunch of hair hanging from the pipe under the sink it wasn't removed when i returned 2 hrs later. I re reported and the second desk clerk took care of it but shouldn't have been there and should have been dealt with promptly
Stayed 1 night in Apr 2024

6/10 Okay

Andre

Liked: Cleanliness
Disliked: Staff & service
It’s good for a short stay, but the area around was a sketchy
Stayed 1 night in Apr 2024

2/10 Terrible

Cameron

Had a bike stolen off my truck as they dont have any safe parking
Stayed 2 nights in Apr 2024

10/10 Excellent

charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a little trouble getting a two bed but it worked out
Stayed 1 night in Apr 2024

8/10 Good

Lois

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to restaurants and pubs. Lots of close parking. Friendly staff.
Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
All was good!
Stayed 5 nights in Apr 2024

8/10 Good

Kelly

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Decent value for the money.
Stayed 3 nights in Apr 2024

8/10 Good

Bhullar

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Apr 2024

6/10 Okay

Karim

Liked: Staff & service
No usb charging ports. The smile of cates
Stayed 1 night in Mar 2024

4/10 Poor

Alan

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Venice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

mike

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, great price
Stayed 1 night in Mar 2024

8/10 Good

Samantha

Stayed 2 nights in Mar 2024

6/10 Okay

Gloria

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property was run down with patchwork repairs
Stayed 1 night in Mar 2024

4/10 Poor

corry

Business traveler
Old outdated and small rooms a good budget place but not very good if you want to spend anytime in your room
Stayed 1 night in Feb 2024

10/10 Excellent

Gerrit

Stayed 1 night in Dec 2023

10/10 Excellent

Issy

Stayed 1 night in Oct 2023

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing we didn’t like it was great thank you
Stayed 1 night in Oct 2023

10/10 Excellent

Joan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall pleased, would stay again.
Stayed 1 night in Oct 2023

8/10 Good

Lesly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff ensured I had a room on the ground floor, as I can't manage the stairs. The staff was very friendly and kind! The location is easily accessible to the hospital (which is the reason I was there). My only issue was there is no accessibility ramp, but there are only a few stairs into the property
Stayed 2 nights in Oct 2023

8/10 Good

Ardyce

Stayed 1 night in Sep 2023