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Reviews of Hotel River Kinmen

3 out of 5
Hotel River Kinmen
B1, No.100 Section 3, Xihai Road, Jincheng, Kinmen County

Reviews

8.0

Very Good

Rating 10 - Excellent. 8 out of 24 reviews" "
Rating 8 - Good. 10 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a great view of Kinmen. Situated just off the main road, it is quiet and quaint and very calming. We would definitely be back to stay there again.
Stayed 2 nights in Dec 2018
Response from river kinmen on Jan 7, 2019
Thank you for your like. We are looking forward to seeing you again.

10/10 Excellent

pokey

Liked: Staff & service, property conditions & facilities, room comfort
Front desk staff are helpful. Breakfast cafe..Staff are efficient..Cafe is clean and tidy. Foods are fine. Not happy with the room's bathroom..Stain on the bathroom floor..Toilet dirty.
Stayed 1 night in Jul 2018
Response from Chiu on Jul 24, 2018
Thank you for your feedback. We will improve our shortness. We're glad that you like our breakfast and service. Looking forward to seeing you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was, clean, comfortable and reasonably well-appointed. Staff were especially helpful. Buffet breakfast was excellent. The walk into Jincheng is a bit over one km.
Stayed 1 night in May 2018
Response from Chiu on Jun 22, 2018
Thank you for your comment. We're glad that you like our room and service. Looking forward to seeing you again.

8/10 Good

Lifeng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住個回憶
113/2/6-8日（上次來是26年前） 好像只有2組客人入住 很清幽 早餐已經盡量能讓我們能吃飽 辛苦啦
Stayed 2 nights in Feb 2024

10/10 Excellent

CHIH-CHENG

Stayed 1 night in Jun 2023
Response from Hotel river kinmen on Jun 7, 2023
您好:真的非常感謝您給我們這麼好的評價！您的肯定與支持，讓我們更有信心提供更優質的服務給我們的每位旅客，再次感謝您的肯定也歡迎您能再度蒞臨。謝謝您！

2/10 Terrible

Lin

Stayed 1 night in Apr 2023
Response from 游先生 on Apr 24, 2023
您好:真的非常感謝您提供的寶貴意見,也很抱歉讓您有不愉快的感受,我們定會再加強員工的教育訓練,也歡迎您再度蒞臨。謝謝您!

8/10 Good

Shuchin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
普普通通
地點不錯，備有停車位！ 硬體設備及服務就是中規中矩，但櫃檯人員如果可以多點「服務熱誠」會更好！感覺櫃檯人員對直客的態度跟對領隊一樣～
Stayed 2 nights in Mar 2023
Response from Hotel river kinmen on Mar 21, 2023
您好:真的非常感謝您提供的寶貴意見，也很抱歉讓您有不愉快的感受，我們定會再加強員工的教育訓練，提昇服務品質與服務熱忱，也歡迎您再度蒞臨。謝謝您！

2/10 Terrible

TSUNGHUI

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
非常失望
在這裡住宿三晚，第二晚開始晚上非常非常的吵，隔壁316，晚上12點吵到完全睡不著覺，多次去電櫃檯、卻沒有得到妥善的回應，櫃檯人員完全置之不理，非常失望。夜班櫃檯服務人員的服務品質很差。
Stayed 3 nights in Jun 2022
Response from River Kinmen on Jun 14, 2022
您好:真的非常感謝您提供的寶貴意見,對於住宿期間造成您的不悅，我們感到十二萬分的抱歉！我們定會加強櫃檯人員的教育訓練，提供更好的服務，您的批評與指教是我們改進的動力，也歡迎您再次蒞臨，希望能有機會能再為您服務。謝謝您！

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
距離景點、機場近，飯店設施乾淨
Stayed 1 night in Mar 2021

10/10 Excellent

CHIH-CHANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
下次還會再來！
服務人員親切，房間雖然不新，但整理的很乾淨。早餐菜色不多，但是很可口，我住了三天，菜色每天都會變化！
Stayed 3 nights in Jan 2021

6/10 Okay

Shu-Sheng

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
床墊好硬
Stayed 1 night in Jan 2021

10/10 Excellent

Hao, 高雄

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很棒的飯店，距離熱鬧地方不遠，早餐好吃，還有當地美食閩式燒餅，吃完漲到不行
Stayed 3 nights in Jan 2021

8/10 Good

YI WEI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Hotel River Kinmen on Feb 27, 2020
非常感謝您的寶貴意見！謝謝您

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Hotel River Kinmen on Jul 5, 2019
您好:非常感謝您寶貴的意見。謝謝您！

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jun 2019
Response from Hotel River Kinmen on Jul 3, 2019
您好:非常感謝您的寶貴意見。謝謝您！

6/10 Okay

金門, ロス

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
良いホテルですが、古いです。団体旅行向けの金門島では大型のホテル。 朝食は日本人には少し馴染めないと思います。
Stayed 1 night in Jun 2019
Response from Hotel River Kinmen on Jun 11, 2019
こんにちは：私は本当にあなたの貴重なコメントに感謝します、そして、我々はより良いサービスを提供するために一生懸命働きます。 ありがとうございます。

10/10 Excellent

NIENCHIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雖然離金城市區偏一點點，但對於有開車的人來說是很方便的因為僅僅就5分鐘的車程，就有很多地方適合買晚餐東西可以吃，飯店也有足夠的停車位，飯店的服務人員態度很好入住第二天的時候因為覺得冷氣很冷一直無法調高溫度詢問了一下櫃檯，櫃檯告知是中央空調無法個別調整溫度，但馬上詢問了我們是要提供暖爐給我們或者是加棉被，後來我們選擇了暖爐其實真的幫助蠻大的，另外對於因為早班機要回離開的人，飯店好像也會微調吃早餐的時間，所以我們也沒有餓到肚子吃了早餐再離開.整體上來講非常的棒！
Stayed 2 nights in Mar 2019
Response from Hotel River Kinmen on Mar 11, 2019
您好:真心感謝您滿意我們的服務，您的支持與肯定是我們進步的最大動力，以人為本以客為尊，我們會繼續加油努力，提供更臻至完善的服務，也竭誠歡迎您的再度蒞臨。謝謝您！

10/10 Excellent

YENLING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
金門出差旅遊的好選擇
重新裝潢後的飯店，住起來非常舒服，非常滿意。
Stayed 2 nights in Feb 2019
Response from Hotel River Kinmen on Feb 25, 2019
您好:真心地感謝您喜歡我們的飯店跟服務，也竭誠歡迎您的再度蒞臨。謝謝您！

8/10 Good

HSIULING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體不錯
日本觀光客多，早餐不錯。
Stayed 2 nights in Oct 2018
Response from Hotel River Kinmen on Nov 8, 2018
您好:非常感謝您的支持與肯定，我們會提供更好的服務。謝謝您！

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018
Response from Chiu on Aug 11, 2018
感謝您的入住與評分！

8/10 Good

shaw kang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境清幽 建築物雖然有歷史 但維護的好 內部採光及樓層高度够 清爽
環境清幽 建築物雖然有歷史 但維護的好 內部採光及樓層高度够 清爽
Stayed 1 night in May 2018
Response from Chiu on May 24, 2018
感謝您的支持與肯定，歡迎您再次光臨，謝謝！

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
冬季入住要小心
似乎是住房率過低時會故意不開暖氣，入住第一天冷到幾乎無法入睡；第二天明顯房客變多，中央空調溫度設定就提高了。
Stayed 3 nights in Jan 2018
Response from 浯江大飯店 on Jan 19, 2018
您好，針對您所反應的問題，在此跟您致歉，當時是因為設備在做維修，所以無法及時提供暖氣，我們會更加強我們的服務，再次跟您致上十二萬分的歉意。謝謝您！

8/10 Good

Yu-Ren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017