Besyol Mahallesi Birlik Caddesi No 8, Istanbul, Sefakoy/Kucukcekmece
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 35 out of 93 reviews" "
10 - Excellent
35
Rating 8 - Good. 29 out of 93 reviews" "
8 - Good
29
Rating 6 - Okay. 19 out of 93 reviews" "
6 - Okay
19
Rating 4 - Poor. 5 out of 93 reviews" "
4 - Poor
5
Rating 2 - Terrible. 5 out of 93 reviews" "
2 - Terrible
5
8.4/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Terrible
FARAJ
May 17, 2023
FARAJ
Stayed 5 nights in May 2023
Response from alrazi hotel on Jun 13, 2023
Dear our valued guest, Thank you for your comment , and it is our hope that you will give us the opportunity to better serve you in the near future.
8/10 Good
Wayne, Reno
Nov 2, 2022
Liked: Cleanliness, staff & service
It was fairly priced.
Wayne
Response from alrazi hotel on Nov 3, 2022
Dear our valued guest,Thank you for your nice comment , hope to see you again soon...
2/10 Terrible
Hani
Sep 13, 2022
Hani
Stayed 1 night in Sep 2022
Response from alrazi hotel on Oct 17, 2022
Dear our valued guest,Thank you very much for taking your time to share your valuable feedback with us and we feel great when our guests are happy and delighted to hear that you enjoyed our hotel. However, we do apologize for the inconveniences you had to witness during your visit and not to have a chance to make things better for you on time. It is our hope that you will give us the opportunity to better serve you in the near future.
Dear our valued guest,
Thank you very much for taking your time to share your valuable feedback with us and we feel great when our guests are happy and delighted to hear that you enjoyed our hotel. However, we do apologize for the inconveniences you had to witness during your visit and not to have a chance to make things better for you on time.
Very helpful front desk staff and couldn’t do more for you, spa excellent service too. Highly recommend this to anyone visiting this area of Istanbul 10/10
bizi tercih ettiğiniz ve görüşlerinizi bizimle paylaştığınız için çok teşekkürederiz
6/10 Okay
Verified traveler
Traveled with family and small children
Aug 20, 2019
Liked: Cleanliness, staff & service
Staff was very friendly and helpful! Room was clean and very spacious for my family. The only problem was too far from Istanbul city where most of the attractions were.
Actually it was only for one night and we had a two-day stay in Istanbul just to visit some historical places, so we didn’t have the chance to spend more time at the hotel and use the other facilities. But it was good overall and we slept comfortably. Also we needed a hotel close to Ataturk airport and it was a good choice. The price was reasonable.
Hotel has all basic needs .it is clean and neat. The staff is friendly
Shabir
Stayed 1 night in Jun 2018
Response from Front Office Manager / Olcay Deniz on Jul 2, 2018
Dear Shabir, First of all, thank you for choosing our hotel and appreciating your valued time. Your comments are important to us, and your valuable opinions help us improve our quality, and we would like to thank you for your support in improving our team's motivation. . We will be pleased to see you again at our hotel.
6/10 Okay
Verified traveler
Dec 3, 2017
Liked: Cleanliness, staff & service
Islamic. Breakfast very limited.
Only one chair in a room for two.
lights inadequate for reading.
Verified traveler
Stayed 1 night in Nov 2017
Response from Olcay DENİZ on Dec 7, 2017
Dear Guest ,
First of all, we would like to thank you for giving us your impression about your stay in our hotel.I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
. Again, I apologize for the inconveniences during your stay and hope to see you during your next visit.
Best Regards,
Alrazi Hotel , every colleague is empowered to take care of issues as they come up. One should never even have to escalate any simple problem to a manager but even so, we have managers on duty 7 days a week to assist every guest. I am very puzzled and disappointed to checked your points and feel helpless.
I would like to speak to you to find out more about this situation and would welcome a phone call from you since I do not have your contact information.
Looking forward to the opportunity to connect.
Warm Regards,
Olcay DENİZ
Front Office Manager
4/10 Poor
kz
Aug 17, 2017
Liked: Cleanliness
Disliked: Staff & service
Good Hotel with bad staff
Staff is greedy, They take commission from Taxi (if you call a cab through them) which becomes your liability of paying.
kz
Stayed 2 nights in Aug 2017
6/10 Okay
Recep
Jun 12, 2023
Recep
Stayed 3 nights in Jun 2023
Response from alrazi hotel on Jul 4, 2023
Dear our valued guest,Thank you for your nice comment , hope to see you again soon.
10/10 Excellent
Verified traveler
Nov 18, 2022
Verified traveler
Stayed 1 night in Aug 2022
6/10 Okay
Verified traveler
Traveled with family
Oct 23, 2022
Liked: Cleanliness
På bilder ser hoteller nytt ut men den er ikke det i virkeligheten. Renhold er grei men luftkvaliteten i rommene er dårlig. Aircondition i rommene er også veldig dårlig. Sengene er ikke gode å ligge i. De har ikke noe parkering for gjestene sine, vi måtte parkere bilen i gata og en mann som hevdet han jobbet som vale i hoteller krevde penger. Hotellet er i tillegg fult av arabere.
Verified traveler
Stayed 2 nights in Oct 2022
Response from alrazi hotel on Oct 24, 2022
Dear our valued guest,Thank you very much for taking your time to share your valuable feedback with us and we feel great when our guests are happy and delighted to hear that you enjoyed our hotel. However, we do apologize for the inconveniences you had to witness during your visit and not to have a chance to make things better for you on time. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
6/10 Okay
Verified traveler
Oct 22, 2022
Liked: Staff & service
Disliked: Cleanliness
idare eder
banyo kapısının kolu kırık, yağmur duş başlığı hiç açılmıyordu çünkü çevirme düğmesi kırıktı, musluğun içinde saç vardı, kahve bardakları pisti, kahveyi karıştırma çubuğu kullanılmıştı; konum olarak iyi bir yer ama biraz daha temiz tutabilirler.
Verified traveler
Stayed 2 nights in Oct 2022
Response from alrazi hotel on Oct 24, 2022
Dear our valued guest,Thank you very much for taking your time to share your valuable feedback with us and we feel great when our guests are happy and delighted to hear that you enjoyed our hotel. However, we do apologize for the inconveniences you had to witness during your visit and not to have a chance to make things better for you on time. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
10/10 Excellent
Bircan Yildiz
Oct 20, 2022
Bircan Yildiz
Stayed 2 nights in Oct 2022
Response from alrazi hotel on Oct 24, 2022
Dear our valued guest,Thank you for your nice comment , hope to see you again soon
10/10 Excellent
hasan
Aug 16, 2022
hasan
Stayed 1 night in Aug 2022
Response from alrazi hotel on Aug 24, 2022
Dear our valued guest,Thank you for your nice comment , hope to see you again soon
Otelin iç dış görüntüsü ve odaları güzel ısıtma sistemi çok kötü yatakları konforlu
Verified traveler
Stayed 1 night in Dec 2020
Response from Alrazi Hotel on Feb 23, 2021
merhabalar
bizi tercih ettiğiniz ve görüşünüzü bizimle paylaştığınız için çok teşekkürederiz , iletmiş olduğunuz sıkıntıları müdürlüğümüze iletilmiştir .
en kısa zamanda tekrar görüşmek dileği ile .