Lobby lounge

Reviews of Alrazi Hotel

Alrazi Hotel
Besyol Mahallesi Birlik Caddesi No 8, Istanbul, Sefakoy/Kucukcekmece

Reviews

8.0

Very Good

Rating 10 - Excellent. 35 out of 93 reviews" "
Rating 8 - Good. 29 out of 93 reviews" "
Rating 6 - Okay. 19 out of 93 reviews" "
Rating 4 - Poor. 5 out of 93 reviews" "
Rating 2 - Terrible. 5 out of 93 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

FARAJ

Stayed 5 nights in May 2023
Response from alrazi hotel on Jun 13, 2023
Dear our valued guest, Thank you for your comment , and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 Good

Wayne, Reno

Liked: Cleanliness, staff & service
It was fairly priced.
Response from alrazi hotel on Nov 3, 2022
Dear our valued guest,Thank you for your nice comment , hope to see you again soon...

2/10 Terrible

Hani

Stayed 1 night in Sep 2022
Response from alrazi hotel on Oct 17, 2022
Dear our valued guest,Thank you very much for taking your time to share your valuable feedback with us and we feel great when our guests are happy and delighted to hear that you enjoyed our hotel. However, we do apologize for the inconveniences you had to witness during your visit and not to have a chance to make things better for you on time. It is our hope that you will give us the opportunity to better serve you in the near future.

4/10 Poor

Ibrahim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No water in the hotel at all
Stayed 1 night in May 2022
Response from alrazi hotel on Jun 20, 2022
Dear our valued guest, Thank you very much for taking your time to share your valuable feedback with us and we feel great when our guests are happy and delighted to hear that you enjoyed our hotel. However, we do apologize for the inconveniences you had to witness during your visit and not to have a chance to make things better for you on time.

10/10 Excellent

Amed

Stayed 1 night in May 2022

8/10 Good

Mohammad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is really good although not very cheap But the staff, food and facilities really make it worth the money
Stayed 2 nights in Nov 2021
Response from ALRAZİ HOTEL on May 18, 2022
Thank you for choosing us. Your feedback is important to us!

10/10 Excellent

Ibrahim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021
Response from ALRAZİ HOTEL on Jan 4, 2022
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

6/10 Okay

Kamel

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from ALRAZİ HOTEL on Jan 4, 2022
Thank you for choosing us. Your feedback is important to us!

6/10 Okay

Kamel

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
I wno't recommend it to anyone else.
Stayed 1 night in Nov 2021
Response from ALRAZİ HOTEL on Jan 4, 2022
Thank you for choosing us. Your feedback is important to us!

8/10 Good

Faraj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and good service
Stayed 2 nights in Sep 2021
Response from ALRAZİ HOTEL on Oct 4, 2021
hank you for choosing us. Your feedback is important to us!

8/10 Good

Hanane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tous ces magnifiques
Stayed 5 nights in Sep 2021
Response from ALRAZİ HOTEL on Sep 20, 2021
Thank you for choosing us, hope to see you again soon.

6/10 Okay

Giakeim

Stayed 2 nights in Aug 2021

10/10 Excellent

Piers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Ozcan on Jun 29, 2021
Thank you very much for your comment dear guest.

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
Very helpful front desk staff and couldn’t do more for you, spa excellent service too. Highly recommend this to anyone visiting this area of Istanbul 10/10
Stayed 1 night in Jun 2021
Response from Ozcan on Jun 15, 2021
Thank you very much sir.

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Very nice staff, helpful all round spa nice too
Stayed 2 nights in Jun 2021
Response from Ozcan on Jun 15, 2021
It is very nice to hear your kindly comment.Thanks a lot sir.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2020
Response from Alrazi Hotel on Jun 5, 2020
bizi tercih ettiğiniz ve güzel yorumunuz için çok teşekkürederiz .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Alrazi Hotel on Mar 23, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Awwad

Stayed 2 nights in Nov 2019

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 6 nights in Nov 2019
Response from Alrazi Hotel on Dec 18, 2019
bizi tercih ettiğiniz ve görüşlerinizi bizimle paylaştığınız için çok teşekkürederiz

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Staff was very friendly and helpful! Room was clean and very spacious for my family. The only problem was too far from Istanbul city where most of the attractions were.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, the rooms were nice and clean and the staff were very friendly.
Stayed 1 night in Aug 2019

6/10 Okay

Ahmed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, beautiful lobby, good amenities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

8/10 Good

Selim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complicated to find the place
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Mahsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Actually it was only for one night and we had a two-day stay in Istanbul just to visit some historical places, so we didn’t have the chance to spend more time at the hotel and use the other facilities. But it was good overall and we slept comfortably. Also we needed a hotel close to Ataturk airport and it was a good choice. The price was reasonable.
Stayed 1 night in Jan 2019
Response from Front Office Manager on Feb 8, 2019
Dear Guest , Thanks for good things.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to restaurant & coffee shops close to university
Stayed 1 night in Sep 2018

8/10 Good

Shabir, Amstelveen-Holland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and worth the rent.
Hotel has all basic needs .it is clean and neat. The staff is friendly
Stayed 1 night in Jun 2018
Response from Front Office Manager / Olcay Deniz on Jul 2, 2018
Dear Shabir, First of all, thank you for choosing our hotel and appreciating your valued time. Your comments are important to us, and your valuable opinions help us improve our quality, and we would like to thank you for your support in improving our team's motivation. . We will be pleased to see you again at our hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Islamic. Breakfast very limited.
Only one chair in a room for two. lights inadequate for reading.
Stayed 1 night in Nov 2017
Response from Olcay DENİZ on Dec 7, 2017
Dear Guest , First of all, we would like to thank you for giving us your impression about your stay in our hotel.I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. . Again, I apologize for the inconveniences during your stay and hope to see you during your next visit. Best Regards,

2/10 Terrible

Atef Al

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Alrazi Hotel , every colleague is empowered to take care of issues as they come up. One should never even have to escalate any simple problem to a manager but even so, we have managers on duty 7 days a week to assist every guest. I am very puzzled and disappointed to checked your points and feel helpless. I would like to speak to you to find out more about this situation and would welcome a phone call from you since I do not have your contact information. Looking forward to the opportunity to connect. Warm Regards, Olcay DENİZ Front Office Manager

4/10 Poor

kz

Liked: Cleanliness
Disliked: Staff & service
Good Hotel with bad staff
Staff is greedy, They take commission from Taxi (if you call a cab through them) which becomes your liability of paying.
Stayed 2 nights in Aug 2017

6/10 Okay

Recep

Stayed 3 nights in Jun 2023
Response from alrazi hotel on Jul 4, 2023
Dear our valued guest,Thank you for your nice comment , hope to see you again soon.

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
På bilder ser hoteller nytt ut men den er ikke det i virkeligheten. Renhold er grei men luftkvaliteten i rommene er dårlig. Aircondition i rommene er også veldig dårlig. Sengene er ikke gode å ligge i. De har ikke noe parkering for gjestene sine, vi måtte parkere bilen i gata og en mann som hevdet han jobbet som vale i hoteller krevde penger. Hotellet er i tillegg fult av arabere.
Stayed 2 nights in Oct 2022
Response from alrazi hotel on Oct 24, 2022
Dear our valued guest,Thank you very much for taking your time to share your valuable feedback with us and we feel great when our guests are happy and delighted to hear that you enjoyed our hotel. However, we do apologize for the inconveniences you had to witness during your visit and not to have a chance to make things better for you on time. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
idare eder
banyo kapısının kolu kırık, yağmur duş başlığı hiç açılmıyordu çünkü çevirme düğmesi kırıktı, musluğun içinde saç vardı, kahve bardakları pisti, kahveyi karıştırma çubuğu kullanılmıştı; konum olarak iyi bir yer ama biraz daha temiz tutabilirler.
Stayed 2 nights in Oct 2022
Response from alrazi hotel on Oct 24, 2022
Dear our valued guest,Thank you very much for taking your time to share your valuable feedback with us and we feel great when our guests are happy and delighted to hear that you enjoyed our hotel. However, we do apologize for the inconveniences you had to witness during your visit and not to have a chance to make things better for you on time. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

Bircan Yildiz

Stayed 2 nights in Oct 2022
Response from alrazi hotel on Oct 24, 2022
Dear our valued guest,Thank you for your nice comment , hope to see you again soon

10/10 Excellent

hasan

Stayed 1 night in Aug 2022
Response from alrazi hotel on Aug 24, 2022
Dear our valued guest,Thank you for your nice comment , hope to see you again soon

10/10 Excellent

hasan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from alrazi hotel on Aug 24, 2022
Dear our valued guest,Thank you for your nice comment , hope to see you again soon

10/10 Excellent

Aslihan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from ALRAZİ HOTEL on Feb 14, 2022
Bizi tercih ettiğiniz ve değerli yorumunuz için teşekkür ederiz. Sizleri tekrar otelimizde ağırlamaktan mutluluk duyarız.

10/10 Excellent

Naim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel mal insonorisé et fumeur
Stayed 1 night in Jan 2022
Response from ALRAZİ HOTEL on Feb 7, 2022
Thank you for choosing us. Your feedback is important to us!

10/10 Excellent

Alparslan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rahat temiz geniş
Gayet güzel bir konaklama oldu rahat ve temiz, geniş odalar, herkese tavsiye ederim
Stayed 1 night in Nov 2021
Response from ALRAZİ HOTEL on Nov 26, 2021
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Suleyman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel
Bir gece konaklama da bulundum her şey gayet iyiy idi
Stayed 1 night in Sep 2021
Response from ALRAZİ HOTEL on Sep 9, 2021
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Özden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alrazi güzel ve temiz bir yer
Resepsiyon görevlileri ilgili ve güler yüzlü odalar temiz ve yatak rahat herkese tavsiye ederim
Stayed 1 night in Aug 2021
Response from alrazi hotel on Aug 12, 2021
Bizi tercih ettiğiniz ve güzel yorumunuz için çok teşekkür ederiz .

8/10 Good

aboud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جيد جدا
اقامة جيدة فندق مريح وسهل الوصول نظيف طاقم جيد
Stayed 1 night in Jul 2021
Response from alrazi hotel on Aug 9, 2021
Thank you for choosing us. Your feedback is important to us!

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Business traveler
Disliked: Room comfort
Otelin iç dış görüntüsü ve odaları güzel ısıtma sistemi çok kötü yatakları konforlu
Stayed 1 night in Dec 2020
Response from Alrazi Hotel on Feb 23, 2021
merhabalar bizi tercih ettiğiniz ve görüşünüzü bizimle paylaştığınız için çok teşekkürederiz , iletmiş olduğunuz sıkıntıları müdürlüğümüze iletilmiştir . en kısa zamanda tekrar görüşmek dileği ile .

10/10 Excellent

sevilay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

6/10 Okay

Xhennet

Stayed 2 nights in Jan 2020