Outdoor pool, sun loungers

Reviews of Hue Four Seasons Hotel

3 out of 5
Hue Four Seasons Hotel
6/9 Lane 7, Nguyen Cong Tru, Hue

Reviews

9.8

Exceptional

Rating 10 - Excellent. 126 out of 140 reviews" "
Rating 8 - Good. 12 out of 140 reviews" "
Rating 6 - Okay. 1 out of 140 reviews" "
Rating 4 - Poor. 0 out of 140 reviews" "
Rating 2 - Terrible. 1 out of 140 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Flora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hue four seasons hotel for 4 nights. Laura, Michael and family were wonderful hosts. Breakfast was so good, Laura was very knowledgeable and went out of her way to help us. The taxi driver Laura booked for our transfer to Da Nang was fantastic. If in Hue again we would stay here again.
Stayed 4 nights in May 2024

10/10 Excellent

Stefania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were extreme nice and helpful, always greeted you with smile and checked that everything was okay. Convenient location. Really worth to stay there. Highly recommend this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family run hotel with a small pool that is perfect for cooling off. The host family are warm, welcoming and helpful. Walking distance to many food options.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stéphane, Saint-bruno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons adoré notre séjour. Les propriétaires sont très accueillants et nous ont beaucoup aidés à organiser notre séjour à Hué. Les chambres sont très propres et confortables, un excellent petit dejeuner et en prime une belle piscine. A distance de marche de plusieurs restaurants et attractions. Je recommande fortement.
Stayed 2 nights in Apr 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hue Four Seasons hotel is a wonderful place to stay in Hue. Laura, the manager, is so very, very kind and helpful! Thank you Laura!!! If I ever visit Hue again I would definitely stay at Hue Four Seasons hotel.
Stayed 3 nights in Mar 2024

8/10 Good

hung

Liked: Cleanliness, staff & service, property conditions & facilities
The owner are the young couples whom very kind and have good hospitality.
Stayed 1 night in Dec 2023

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean, excellent
We loved to stay at Hue Four Seasons, the owners were so friendly and helpful and made us feel welcome. The room was very clean and breakfast delicious. We would recommend this accommodation for everyone.
Stayed 4 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely rooms
A lovely stay with great location and lovely family run business -thank you
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephen

Stayed 1 night in Apr 2023

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this little Hue hotel! Great value for the price! The location was central and easy access to the walking street for many good meal options. The rooms were nice, the little pool was a bonus, and the included breakfast was super tasty (lots of variety and choice, too!). The host Laura is what really makes this place five star, though - she was so helpful, kind and a great chef! She helped arrange a car to take us to the tombs, as well as a car to take us back to Da Nang when the train schedule didn’t work out. A wonderful stop on our journey for two days, and hope to come back and stay here again!

10/10 Excellent

gowribala

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Lovely hosts .
Stayed 2 nights in Apr 2023

10/10 Excellent

alicia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They went above and beyond for us from the moment we arrived until after we departed! They welcomed us with fresh fruit and coconut water. The room was spacious and hot water in the shower. They even gave us a complimentary ride to our bus and then mailed us an AppleTag we left behind! Wowowowow!!!

10/10 Excellent

Dorothea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We felt very much at home from the moment we arrived- Laura’s warmth and genuine caring and helpfulness envelops all her guests! A wide choice of breakfast is included and served, fresh and hot to your table- a wide choice, as much as you like. )We will definitely return!
Stayed 3 nights in Mar 2023

10/10 Excellent

Kaitlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel! The room was clean, comfortable and airy, and the hotel staff were exceptionally welcoming and kind. The location was great, being tucked away from the busy streets down a picturesque side street, but still a five minute walk from the more tourist-friendly restaurant district. The hotel staff served us a complimentary breakfast (we decided on banana pancakes with chocolate!), and were able to book us a private tour/drive to our next stop in Hoi An. Definitely recommend this hotel if you are looking for charming, relaxing and affordable stay in Hue!

10/10 Excellent

Damiano

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t hesitate to stay here.
These are the nicest family you could wish to meet running this hotel.They deserve to be full all the time.They are so kind and go out of their way to help in any way they can.The rooms are all immaculate and renovated.Breakfast is awesome.This was our second visit and
Stayed 4 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay for a night
The hosts were very friendly and helpful. Location in a quiet area but within 5-10 min walking distance to the bars/restaurants/nightlife. The room itself was smaller than expected for two people, but doable. The bathroom also didn’t have ventilation which made the small room feel stuffy, especially after a shower. And without any bug screens on the window, we chose not to open them because we are prone to mosquito bites. so we couldn’t get any fresh air going into the room. There was some noise in the morning coming from the lobby since our room was on the first floor but that seems to be the norm in the homestays throughout Vietnam. And lastly, we wish there were more towels and that they were softer. The towels provided were thin. Overall we appreciated the friendliness of the host and its location. It was a really affordable price. But you get what you pay for here in this instance.
Stayed 2 nights in Jan 2023

10/10 Excellent

Douglas, Ballston Spa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay while we toured Hue. The family that runs it cannot do enough to please you. If you are looking for a place to sleep and then go out exploring then this is the place for you.
Stayed 4 nights in Jan 2023

10/10 Excellent

Iris Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Thanh, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This family owned hotel truly exhibits the Vietnamese hospitality: friendly staff, always smiling and helpful. The room is small but very clean and efficient. The breakfast is excellent and you can ask for any adjustment to your own taste.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excel my expectations.
Excellent customer service, good price, and cleanliness. Will stay again
Stayed 5 nights in Dec 2022

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great little family run hotel/homestay. Perfect location for Hue restaurants and bars. Tremendous value. Very friendly and helpful owners
Stayed 2 nights in Oct 2022

10/10 Excellent

Frederique

Stayed 2 nights in Sep 2022

10/10 Excellent

Frederique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laura is a great host. She is very kind and made us breakfast every day. The hotel is well located and clean. I loved this place!
Stayed 1 night in Sep 2022

2/10 Terrible

Linh

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No good
Stayed 1 night in Sep 2022

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Hue
Clean and Nice place but too noisy next room in the midnight
Stayed 1 night in Jul 2022

10/10 Excellent

Qui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean with good sunset views from the balcony and big windows in the room. Nice & welcoming staff.
Stayed 1 night in May 2022

10/10 Excellent

Christopher

Stayed 1 night in Apr 2022

10/10 Excellent

Ciaran, Hanoi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome, convenient location, comfortable, good breakfast, nice to have swimming pool.
Stayed 3 nights in Jul 2020

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from hue four seasón hotel thank you on Jul 31, 2020
thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from hue four seasón hotel thank you on Jul 31, 2020
thank you

10/10 Excellent

guy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better service than the real thing!
What a hotel! No it is not affiliated with the actual four seasons, but the service is better! Down a quiet back street a stones through from the river (some rooms you can see the river at the end of the street) is this quaint Hotel. From the moment you arrive the staff do everything and anything for you. A welcome drink, a cool mint flannel upon arrival whilst the paperwork is sorted. Then you are shown to your room. They are basic, but plenty big enough, with comfy beds and fresh clean linen. The bathroom was well equipped and very clean with a decent shower. As its set away from the 'walking streets' it is peaceful of an evening. There is a small pool out the back, and a mini bar in each room, that is ice cold! Breakfast was amazing. Fresh fruit brought to you, then tea & coffee along with fruit juices and smoothies are made fresh to order. You order your breakfast of of the menu and again everything is cooked fresh to order for you! The service was amazing and the staff (mainly family) were there to help you with any requests. For the price I paid, I jane no idea how they make money. But it was cheaper than some hostels, and far far better! Comfy bed, clean room, good shower and amazing breakfast - what else could you really ask for if you are there for a couple of nights it is perfectly located!
Stayed 1 night in Mar 2020

8/10 Good

Mickey, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are lovely Mimi was very sweet, the rooms are ok beds are hard but the put mattress pads on the beds , only downside there are no black out curtains and they are doing construction on the 4 Th floor so nosiey , breakfast was wonderful anything you want , and as much as you want , pool is a large bathtub , so we never used it , but really a nice hotel well worth staying at
Stayed 5 nights in Feb 2020

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
What a gem of a hotel.Everything. was spot on.The rooms were immaculately clean.This hotel is run by a lovely family and we wish them continuing success.The breakfast was served with anything you wanted.On arrival we were presented with a cool cloth fruit drink and a plate of fruit while our cases were taken to our rooms.Thankyou once again.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value and lovely staff . It was more like a home stay than a hotel . Warm welcome with cool towels and drinks and fresh fruit . Clean rooms and good included breakfast .
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful family run hotel. So friendly, fantastic service and cleanliness. Great location and reasonable price!
Stayed 1 night in Feb 2020
Response from Hue Four Seasons Hotel on Feb 13, 2020
Hue Four Seasons Hotel Thank You So Much

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Good Value for Money
Nice little family run hotel in a great location down a quiet lane off a man in street. Really friendly owners who remember your name and are very helpful. Close enough to walk to Imperial City and other venues eg museums. Good cafes nearby and good wifi. Did find the beds were a little bit hard, but otherwise room was roomy, with small balcony and great bathroom. Relatively quiet, no traffic noise and quite nice breakfasts. Also really good and inexpensive laundry service. Would definitely recommend staying here as it is incredibly good value for money.
Stayed 4 nights in Feb 2020
Response from Hue Four Seasons Hotel on Feb 13, 2020
Hue Four Seasons Hotel Thank You So Much

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly helpful and friendly staff, great location, very reasonable, I'll be staying here again on my back through Hue.
Stayed 7 nights in Feb 2020
Response from Hue Four Seasons Hotel on Feb 13, 2020
Hue Four Seasons Hotel Thank You Soo Much

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very cozy hotel with amazing owners.
Laura and Michael were amazing, very friendly and helpful. The hotel is little but has elevator which is very handy! The place is very clean. Laura can recommend you places to go and transport to go there in good price and reliable service. We ended up book transportation to see tombs and then motorbike tour Hue - Hoi An via Laura. The hotel itself in a very good location in Hue. It is walking distance to the "town" itself but because it's in alley, you actually have a quiet night without motorbike/car honks. There is a pub nearby but only certain night (1 night during our 4 nights stay) they have a loud music and it was only until 11pm which is ok for travellers like us who are not going to sleep before 11pm anyway. And Laura informed us during the day about this. Hue is a place to go in Vietnam. It has the best and reasonable priced tailors (compare with Hoi An). Try to visit City of the Dead while you are there. Oh, also have a drink at Riverside Garden Cafe near the hotel, it's awesome place with awesome staff too. People in Hue are basically very friendly and polite.
Stayed 3 nights in Jan 2020
Response from Hue Four Seasons Hotel on Feb 10, 2020
Hue Four Seasons Hotel thank you so much

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem in Hue
This place is a hidden gem in Hue. Very friendly staff and nice place. They were very helpful with booking tours and bus tickets. Breakfast was very good. Close to good restaurants.
Stayed 2 nights in Feb 2020
Response from Hue Four Seasons Hotel on Feb 10, 2020
Hue Four Seasons Hotel thank you so much

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm setting at River just outside of old town Clean spacious rooms with a hearty filling breakfast every day Helpful staff helped us book trips and tours and car rides Free bicycles were fun to ride through rice fields to the ocean
Stayed 3 nights in Jan 2020
Response from Hue Four Seasons Hotel on Feb 10, 2020
Hue Four Seasons Hotel thank you so much

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From first walking through the door to leaving it was a five star experience. The family couldn’t do enough for you and made us feel incredibly welcome. Thank you.
Stayed 1 night in Jan 2020
Response from hue four seasons hotel on Jan 31, 2020
hue four seasons hotel thank you so much

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020
Response from hue four seasons hotel on Jan 31, 2020
hue four seasons hotel thank you so much

10/10 Excellent

JEROME

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good small hotel, at a very reasonable rate.
Good small hotel, at a very reasonable rate.
Stayed 2 nights in Jan 2020
Response from hue four seasos hotel on Jan 24, 2020
hue four seasos hotel thank you

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from hue four seasos hotel on Jan 24, 2020
hue four seasos hotel thank you

10/10 Excellent

KARAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service is excellent front desk staff Mimi was amazing guid us for our tour and help us in all the info we required Amazing Breakfast
Stayed 2 nights in Jan 2020
Response from hue four seasos hotel on Jan 24, 2020
hue four seasos hotel thank you

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our two week stay in Vietnam, this was our favorite spot. Laura was just amazing with anything we wanted or needed. The hotel is charming and clean, the food is delicious and we were always greeted with smiles and warm greetings whenever we saw our hosts. She arranged an amazing tour and guide for us. I would recommend highly to anyone visiting Hue.
Stayed 2 nights in Jan 2020
Response from hue four seasos hotel on Jan 24, 2020
hue four seasos hotel thank you

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a find!
The hotel was in a great location. Walkable to all the major attractions and restaurants. The friendly family operating the hotel were awesome. Fabulous made to order breakfast. Great assistance with tours.
Stayed 5 nights in Dec 2019
Response from hue four seasos hotel on Jan 24, 2020
hue four seasos hotel thank you

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good host in a central location
The small hotel is nice and comfortable. The owners took good care to make us feel at home e.g. gave a Christmas party on their account, making breakfast earlier than advertised. Much appreciated.
Stayed 3 nights in Dec 2019
Response from hue four seasos hotel on Jan 24, 2020
hue four seasos hotel thank you