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Reviews of Tuong Vy Hotel

3.5 out of 5
Tuong Vy Hotel
40-42 Bui Thi Xuan, Phuong Ben Thanh, Dist 1, Ho Chi Minh City

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 2 out of 12 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

9.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Edward

Liked: Property conditions & facilities, room comfort
Clean hotel very friendly staff good location
We were happy with the hotel good location, only problem we had was there was no hot water for the 3 nights we stayed, which was very disappointing as it was hot and sticky, there was still no hot water even after putting booster on,we would stay there again if they sorted the water problem out
Stayed 3 nights in Apr 2022

10/10 Excellent

Rodway, Germany

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was cleaned, staff are friendly and helpful, breakfast is very good. I will back next time
Stayed 1 night in Nov 2019
Response from NGA-RECEPTIONIST on Nov 19, 2019
Thanks

10/10 Excellent

Jacob, Paris

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is amazing, friendly staff, near almost famous places, will be back!
Stayed 1 night in Nov 2019
Response from NGA_RECEPTIONIST on Nov 9, 2019
THANKS FOR STAYING HERE

10/10 Excellent

John, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, clean, will be back! Thanks so much
Stayed 1 night in Oct 2019
Response from NGA NGUYEN_RECEPTIONIST on Nov 1, 2019
Thanks for staying our hotel. Hope to see you soon.

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PHÒNG SẠCH SẼ, NẰM GẦN TRUNG TÂM NHƯNG KHÔNG QUÁ ỒN ÀO, NHÂN VIÊN THÂN THIỆN, NHIỆT TÌNH. BỮA SÁNG NGON MIỆNG! SẼ QUAY LẠI KHI CÓ DỊP VÀO SÀI GÒN
Stayed 1 night in Oct 2019
Response from NGA NGUYEN_LỄ TÂN on Nov 1, 2019
Cám ơn anh/chị đã ở khách sạn của chúng tôi. Hi vọng gặp lại anh/chị sớm.

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019
Response from Receptionist on Oct 31, 2019
Dear Valued Guest, Thank you for choosing our hotel as your accommodation when coming HCMC. Hope you satisfied with our services.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse place ever
Staff super rude and unfriendly , bathroom fan broken, no outlets, whole building dirty, shower head broken, small cramp and crappy room, noisy. Worse place ever. Never again.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value for price, it was only $37 per room and on New Year’s Eve it was one of the only hotels in district one with vacancy. The staff were very helpful and friendly.
Stayed 1 night in Dec 2018
Response from Nga Nguyen on Jan 2, 2019
Thanks for your staying here. we hope to see you next time!

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Tried to charge double! Yelled at me several times
Reception lady extremely rude, impolite and low class. Told me I can't book on Expedia. Well you have rooms listed there. What did you expect me to do? They wanted me to pay 2x. On check out they tried to stop me from leaving saying I had to pay them money. The reservation was paid 100% in FULL before arriving. Room covered in hairs. Hair on floor, toilet seat, bed and pillows. I travel full time. Listen: Do not stay here. 15 hotels on the same block. Any will be better than here. Absolutely appaling management and reception. I would prefer no english than someone yelling in perfect english trying to scam me.
Stayed 1 night in Dec 2018
Response from NGA, MANAGER on Jan 10, 2019
The first, we thanks for your staying here and your feedback. The second, we are very sorry about this problem. Your staying was high season, our hotel was very crowded, so maybe we didn't well. We will change in the next time. About reception lady, she is a new employee. We are giving her a warning about this attitude, and will training her many time. One more, we send you a apologise.

8/10 Good

CHAUGIANG

Stayed 1 night in Apr 2023
Response from Tuong Vy hotel team on Apr 6, 2023
Dear Chau Giang, on the behalf of Tuong Vy hotel, Thank you so much for taking the time to leave an excellent rating. We really appreciate your review. We hope to welcome you again at our hotel

6/10 Okay

Dang

Liked: Cleanliness, staff & service, room comfort
Phòng sạch, nhà tắm hơi có mùi cống, nhân viên dễ chịu
Stayed 2 nights in Dec 2018
Response from Nga Nguyen on Jan 2, 2019
Cám ơn anh đã lưu trú tại khách sạn,và cũng cám ơn sự góp ý của anh. Khách sạn sẽ khắc phục vấn đề anh nói và hi vọng sẽ đón tiếp anh vào thời gian tới.