Balcony view
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Reviews of Saigon Cucu

3 out of 5
Saigon Cucu
244 Tran Hung Dao, District 1, Ho Chi Minh City

Reviews

8.0

Very Good

Rating 10 - Excellent. 13 out of 22 reviews" "
Rating 8 - Good. 2 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 3 out of 22 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Simon

Disliked: Cleanliness, property conditions & facilities, room comfort
Better quality price for sure in Saigon
Pictures of the hotel doesn't reflect the reality. Hotel old and dirty... I will not recommand it. no elevator.
Stayed 2 nights in Jul 2021

2/10 Terrible

Gerald K W

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service and false advertising
Did not managed to check in to the booked room. Staff didn't speak English and hotel do not have lifts (although advertise as multingual and have lift access). The reception lady says the only one room on the 5th floor. I cannot check-in as I had sprained back. After an hour of negotiations, the hotel refused to cancel my booking and will only pay me back partially in cash VND280,000. This is the worst experience. Never book this hotel ever.
Stayed 1 night in Oct 2020

10/10 Excellent

Phat Thuan Quynh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wife approved
I booked this hotel for my wife a few times for her stays in Ho Chi Minh City and she has nothing but good things to say. From the spaciousness of the rooms to the friendliness of the owner - everything made her feel comfortable during her stays. I think this is an excellent hotel at this price point.
Stayed 1 night in Mar 2020
Response from Saigoncucu Hotel team on Mar 21, 2020
Thanks for your review . We are very happy when your wife were staying at our Hotel. See you and your wife next time Saigoncucu Hotel team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Excellent staff and a great location, spoke great English and made our trip a lot easier.
Stayed 4 nights in Feb 2020
Response from Saigoncucu Hotel team on Mar 1, 2020
Thanks for your review . We are very happy when you were staying at our Hotel See you next time Saigoncucu Hotel team

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from SaiGoncucu Hotel's staff on Jul 10, 2019
Thank you so much for the review. Wish you good health and best luck in the future.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Not so good the bed sheet/comforter sheet. Dirty sheet has giving an itchiness problem with our skin/ giving rashes with our skin. So make sure the bed sheet changed regularly for the comfortable of your guest. Thank you! God bless!
Stayed 4 nights in May 2019
Response from SaiGoncucu's Staff on Jun 28, 2019
We're really sorry for the bad experience you had at our hotel. We will work on it immediately. We hope to see you again. Wish you best lucks and good health

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2019
Response from Giang on May 22, 2019
Thank you so much for the review, we really apppreciate it. Wish you good health and best lucks in the future

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from SaiGoncucu hotel on Mar 9, 2019
Thanks Anonymous . Thank you for appreciating the quality of uor service . See you next time at the Saigoncucu Hotel , wwe always welcome you

4/10 Poor

regis

Liked: Staff & service
Disliked: Property conditions & facilities
Pas d'ascenseur alors que vous mettez sur votre site qu'il y en a un d'où notre réservation
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
部屋は広く落ち着けるとこです。 Wi-Fiも問題無い。 海外TVの使い方を知らずTVは1度も観てない。 ブイビエン通りやベンタイン市場もまあまあ近く便利である。
Stayed 3 nights in Feb 2020

10/10 Excellent

Maja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Giang on Jan 30, 2020
Dear Valued Guest, Warmest greetings from Saigoncucu Hotel First of all thank you so much for choosing RedDoorz as your accommodation in Viet Nam. We are reaching out to you about the review given. We are happy to know that you are have a pleasant stay in our property. We will keep improving our services which will be better in the future and make our guest to be more comfortable staying with us. We are looking forward to welcoming you back in your next visit and it will be utmost pleasure to serve you even better in the future. Regards, Saigoncucu Hotel team

10/10 Excellent

Phuong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room and very clear with big balcony staff is helpful good coffee at the Hotel will come back
Stayed 1 night in Oct 2019
Response from SaiGoncucu Hotel team on Nov 23, 2019
Dear Valued Guest, Warmest greetings from SaiGoncucu Hotel First of all thank you so much for choosing SaiGoncucu Hotel as your accommodation in Viet Nam. We are reaching out to you about the review given. We are happy to know that you are have a pleasant stay in our property. We will keep improving our services which will be better in the future and make our guest to be more comfortable staying with us. We are looking forward to welcoming you back in your next visit and it will be utmost pleasure to serve you even better in the future. Regards, SaiGoncucu Hotel team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel nice clean room and good price Staff is helpful Will come back
Stayed 1 night in Oct 2019
Response from staff on Nov 5, 2019
thanks your review . See you next time at saigoncucu hotel

10/10 Excellent

Thắng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
I have been here for 2 days everything is great.Staff very helpful and funny the big room and clean . Coffee at hotel very strong. Will come back
Stayed 1 night in Oct 2019
Response from staff on Nov 1, 2019
thanks your review Thang . See you next time again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Good location The big room and clean Staff very helpful they help me everything Will come back
Stayed 1 night in Oct 2019
Response from staff on Oct 30, 2019
thanks your review . See you next time

10/10 Excellent

Jackie, Sanphan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room and balcony very big Everything is clean Staff very helpful and funny Coffee at hotel very strong
Stayed 1 night in Oct 2019
Response from Saigon CuCu Hotel on Oct 26, 2019
Thanks Jackie. Wish best for you!

10/10 Excellent

Tonynguyen, New york

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and very clean Big balcony Good location Will come back
Stayed 1 night in Oct 2019
Response from Saigon Cucu Hotel on Oct 26, 2019
Thanks Tony. welcome you back

10/10 Excellent

Tonynguyen, New york

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and clean Big balcony Good location Will come back
Stayed 1 night in Oct 2019
Response from staff on Nov 5, 2019
thanks your review . See you next time at saigoncucu hotel

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
六樓沒電梯，預約四人房只給二人的毛巾，牙刷
六樓沒電梯，預約四人房只給二人的毛巾，牙刷
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is very big anh clean location good The staff very helpful
Stayed 1 night in May 2019
Response from SaiGoncucu's Staff on Jun 28, 2019
Thank you so much for the review. We hope you continue to stay with us in the future. Wish you best lucks and good health.

6/10 Okay

Melanie

no elevator.. no sirport service
Stayed 4 nights in May 2019
Response from Giang on Jun 4, 2019
Thank you so much for the review. Wish you best lucks and good health in the future.