When I arrived I was 2 days late, after messaging one day late I was to arrive the next day I finally made it.. after some back and forth and checking my reservation I got checked in! Room was great, beds spacious and AC, free water, lockers with towel and free tooth brush and tooth paste, shower gel were all nice complimentary touches. The rooftop was a sweet chillout place and ground floor bar was fine, nice to sit outside and people watch. Nothing to complain about and would go back. Thanks to the helpful staff they made the difference between pretty good and great!