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Reviews of The Landing at Hampton Marina, Tapestry Collection by Hilton

3.5 out of 5
The Landing at Hampton Marina, Tapestry Collection by Hilton
700 Settlers Landing Rd., Hampton, VA

Reviews

8.0

Very Good

Rating 10 - Excellent. 383 out of 763 reviews" "
Rating 8 - Good. 174 out of 763 reviews" "
Rating 6 - Okay. 83 out of 763 reviews" "
Rating 4 - Poor. 62 out of 763 reviews" "
Rating 2 - Terrible. 61 out of 763 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sylva

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff.
Stayed 1 night in May 2024

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This should not be considered a Tapestry property. It is very poorly maintained, the rooms are extremely dirty and in disrepair. The area is rundown and surrounded by vacant commercial spaces.I could not recommend this hotel to anyone. Stay away. (The staff is fine. but they’re not what you would expect with a tapestry establishment, etc….)
Stayed 3 nights in May 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Roman, staten island

Liked: Staff & service
Stayed 2 nights in May 2024

2/10 Terrible

Kimberly, West Orange

Stayed 1 night in May 2024

2/10 Terrible

leah

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The windows need to be replaced. The blowing rain poured in. I woke up to pools of water in my floor. Unsafe!!! And at 3 am I was awaken by an altercation I the hallway. The police were called. N
Stayed 1 night in May 2024

10/10 Excellent

Cherrice, monroe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2024

8/10 Good

Serena

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Renda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Shanakay

Disliked: Property conditions & facilities
This hotel was noisy, someone came to my room the second night, front desk checked them into my room because they thought I checked out and I called them. They say they made a mistake. Smh that was crazy. Bathroom wasnt cleaned properly. Bedding was lumpy. Refrigerator was not cooling, tv remote wasn’t working.
Stayed 2 nights in May 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, friendly staff, good food and bar
Stayed 1 night in May 2024

4/10 Poor

Angela, Yorktown

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was very friendly! However, the room was dirty with dirt on the bathroom floor and "stains" on the chair. There were people smoking in the room next to ours and it was coming into our room.
Stayed 1 night in Apr 2024

2/10 Terrible

Tracey

Traveled with family
Disliked: Cleanliness, staff & service
I was charge twice for my stay and the door to the room was broke.
Stayed 2 nights in Mar 2024

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get the Cobb salad in the hotel restaurant. You’ll not regret it.
Stayed 1 night in Jan 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was top tier and will definitely use their location again!
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

8/10 Good

Emily A

Stayed 1 night in Apr 2024

2/10 Terrible

Heide

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is supposed to be smoke free, but it wreaked of smoke. The first room I was given was not in accordance with my reservation only had a king I reserved 2 queens. Second room I was given was not clean, hair was on the floor of the bathroom and the shower. Grateful I brought my own cleaning supplies. Disappointed in this Hilton option.
Stayed 1 night in Apr 2024

8/10 Good

Nadiyah

Liked: Staff & service, property conditions & facilities
The floors were not clean in the bedroom. Crumbs were all over..
Stayed 1 night in Apr 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service
It's convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel nice rooms
Stayed 1 night in Apr 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great!
Stayed 1 night in Apr 2024

10/10 Excellent

Najah

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LaMonica was super nice and very helpful!
Stayed 1 night in Mar 2024

10/10 Excellent

brian

Liked: Cleanliness, amenities
Great value for the price...Nice room, very helpful staff and free coffee!!
Stayed 1 night in Mar 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ronaldo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room.
Stayed 2 nights in Mar 2024

6/10 Okay

Bailey

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I didn’t get the “unsafe feeling” that some people mentioned in reviews. The staff were super polite and helpful. The room was updated with new appliances and furniture but the cleaning was subpar. There was food left on the bathroom floor. The a/c unit didn’t work properly. All that said, it was an average hotel overall. Stunning location too. I went in with extremely low expectations because of all the negative reviews, so I was satisfied with the average stay. Would just love the room to be cleaner.
Stayed 2 nights in Mar 2024

6/10 Okay

Benjamin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was quite dirty. Lobby area was cluttered and there were stains on a couple of the couches. Bathroom floor had numerous dust bunnies. Staff were nice but was clear their training was subpar. They did their best to try and get things done but it took longer and they had no support. Check ins were quite lengthy with a line as a result.
Stayed 1 night in Mar 2024

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

6/10 Okay

Temika Trina

Close to HU
Stayed 2 nights in Mar 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Mar 2024

8/10 Good

MICHELLE

Liked: Staff & service
Stayed 2 nights in Jan 2024

2/10 Terrible

Christie

Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

4/10 Poor

Kamoni

Traveled with family and small children
Disliked: Staff & service, amenities
They would not give me a early check in because they said the room wasn't prepared. When i checked in at 4 my room was poorly takem care of… stains in the carpet, mismatch lights in the lamps, the mirror in the bathroom was leaning, the shower caddy had peeling paint. The remote for the tv had grease stains all over it. The windows had bird poop and the shower its hadnt been cleaned properly because the water didnt flow through all the holes on the shower head.
Stayed 1 night in Feb 2024

10/10 Excellent

Kim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and conveniently located for our function. Customer service was outstanding!
Stayed 2 nights in Feb 2024

10/10 Excellent

Magaly

Liked: Cleanliness, property conditions & facilities, room comfort
Romantic getaway
Friendly, secluded, romantic getaway. The staff was friendly. The building was nice. The room was cozy and comfortable. Nothing bad to say we had a great time. Thank you.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Close to my family that I had come to visit
Stayed 2 nights in Feb 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great view with a solid room and excellent staff. the experience all the way around was excellent.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very comfortable, has a pool, fitness room, bar and a restaurant. Its right on the water along the James River with the NASA attraction right next door. Down town Hampton is walking distance with plenty of dining options and shopping. The staff is very friendly and professional. The real bonus is a brewery right outside the front door.
Stayed 5 nights in Jan 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a slight mix up with our room but Mrs Michele (Manager) went above and beyond to make it up to us. We recommend a stay at this grand hotel. The views of the sunrise were amazing!
Stayed 3 nights in Jan 2024

8/10 Good

William

Staff members were very helpful and kind!! Didn’t like the cost of the room! I have booked this hotel more than 6 times last year and my family members have booked more times than I have and I feel that we should be receiving a better rate when we book.
Stayed 1 night in Jan 2024

10/10 Excellent

Korri

Traveled with partner
Liked: Amenities

10/10 Excellent

holly poole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room Would have liked a microwave in room to warm food
Stayed 5 nights in Nov 2023

10/10 Excellent

Heba

Stayed 2 nights in Jan 2024

10/10 Excellent

Morgan, Carrollton

Stayed 1 night in Dec 2023

10/10 Excellent

ANGEL A BURGOS

Stayed 7 nights in Dec 2023

8/10 Good

Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023