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Reviews of Seventh Heaven Hakuba

3 out of 5
Seventh Heaven Hakuba
828-314 Hokujo, Kitaazumi-gun, Hakuba, Nagano

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little guest house
Great little guest house with friendly, efficient staff. TV can ba a little loud as accoustics are not great. Breakfast was often served cold and could be inproved. Service from the team was excellent. We would receommend 7th Heaven for value and location to Echoland.
Stayed 4 nights in Mar 2020

10/10 Excellent

DayFamily, Canberra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were consistently super friendly and extremely helpful. Booking restaurants / onsen / rentals. Breakfast was varied and nice. Massage chair was awesome. Truely exceptional for the price. Location was pleasant and only a short walk to echoland. Complimentary bus to ski resorts icing on the cake.
Stayed 8 nights in Jan 2020
Response from Yumi on Jan 28, 2020
Thank you Paul (Day family), it’s wonderful to have you here with us as well. Wish you had great time in Hakuba, and hope to see you guys next time soon. ;) cheers!

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel with a very personable staff always willing to help. Provided shuttles to the ski resorts and made great restaurant recommendations. I’d stay there again in a heartbeat.
Stayed 7 nights in Jan 2019
Response from Lincoln on Feb 13, 2019
Thank you very much, we appreciate the review. We strive to make everyones stay at SeventhHeavenHakuba the most comfortable stay we can achieve. It would be our pleasure to have you stay with us again.All the best.

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, convenient, comfortable, great breakfast
We had a really great stay at Seventh Heaven. Staff were so helpful and friendly. Shuttle service was really efficient. Breakfast was fantastic. Bed was super comfy. The whole place was spacious and comfortable somewhere you could really make yourself at home and relax. Good drying room for boards and boots after a day on the slopes. Great location 3min walk to 7Eleven convenience store and 1mim to free local busses to other snow resorts.
Stayed 8 nights in Jan 2019
Response from Matt on Jan 23, 2019
We're so glad you guys had great time with us it was an absolute pleasure to have you guys join us for apart of the season! thank you so much for the review its greatly appreciated! would be a pleasure too see your faces here again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest staff and management. Fanatastic place to stay. Breakfast was great and room warm, clean and comfortable. Made to feel like family not just guests.
Stayed 8 nights in Jan 2019
Response from Matt on Jan 23, 2019
Was a pleasure to have you guys stay with us and to be apart of our season for a while! Would be great to see you again next time

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a very cozy feel and the staff were very helpful and relaxed.
Stayed 2 nights in Dec 2018
Response from Matt on Jan 23, 2019
We're glad you guys felt at home with us and enjoyed your stay! come back anytime!

10/10 Excellent

Takahiro

Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの応対がすごく丁寧です。出発前の車の除雪サービスもgoodです。コスパは最高かと思います。
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
対応してくださった中国の方がとても感じが良く、また部屋の掃除も行き届いていて犬連れでも安心して泊まれました。 ありがとうございました。 だだ一点、エアコンが無いのが残念でした。 今年は異常気象なのかも知れませんが、暑さと豪雨の音であまり眠れませんでした。 冷房をつけていただけたら、是非またお邪魔したいと思います。
Stayed 1 night in Aug 2019
Response from リンチョウ on Aug 30, 2019
この度はSeventhHeavenHakyubaにご宿泊頂きまして誠にありがとうございます。滞在中、暑かったでしょう。来年に向けて、冷房をつけることをちゃんと検討しております。今後もより多くのお客様にご満足頂けるよう、日々努めて参ります。 ご投稿ありがとうございました。

4/10 Poor

Verified traveler

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
エアコンが無いのはもっとアピールして欲しかった！
Stayed 1 night in Aug 2019
Response from リンチョウ on Aug 16, 2019
弊施設のご利用をありがとうございます。白馬の夏が暑くなりました。冷房がないことで、夜がよくねれられなくて、申し訳ございます。来年に冷房をつけることを頑張ります。ご投稿をありがとうございます。