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Reviews of The Yen Residences Halong

3.5 out of 5
The Yen Residences Halong
E362 Sun Plaza Grand World, Bãi Cháy, Ha Long

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.2/10

Cleanliness

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

King

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except there is a short term renovation next door while we were there. Manager did apologize to guests when they arriveat to check in the property.
Stayed 2 nights in Dec 2023

8/10 Good

Annie

Traveled with family and small children
Liked: Cleanliness
This property is pretty new here. The rooms are comfortable and big. There is a kitchen. However, I am not sure about the cleanliness of the pool. It is very small and I was worried about the hygiene as it doesnt look like its maintained regularly. I am not sure if Oct is a low season in HaLong Bay, there is close to no one around here. It is also a 3 to 5 min taxi ride to the main attractions. But taxi here is very accessable and cheap. Staffs are very nice.
Stayed 2 nights in Oct 2023
Response from James Doan on Oct 17, 2023
Dear A nnie,Thank you so much for your sharing review with us.We will note that and do action to make some issues which you mention coming better in the next timeFor my staff, we will share this review to them and i thought that they will happy about itThank you so muchHave a great time aheadRegardsJames

6/10 Okay

Sanju

Disliked: Property conditions & facilities
It was not what we expected.
Stayed 1 night in Oct 2023

10/10 Excellent

andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel very amazing
Stayed 2 nights in Aug 2023
Response from James Doan on Oct 17, 2023
Dear A nnie,Thank you so much for your sharing review with us.For my staff, we will share this review to them and i thought that they will happy about itThank you so muchHave a great time aheadRegardsJames

10/10 Excellent

Yves

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Personnel compétent et agréable
Stayed 2 nights in Aug 2023

8/10 Good

Filip

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

KENJIN

Liked: Cleanliness, room comfort
강추..
새로오픈한 곳이라 부족한것은 있지만 가격대비 좋다. 아직 주변상가들이 활성화가 되지 않아서 불편했지만 앞으론 기대가 되는 곳이다. 사이공플라자 호텔 마주편 이라 알고있으면 편하다. 새로만든지역이라 첫날 찾는데 불편했다.
Stayed 2 nights in May 2023