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Reviews of Super 8 by Wyndham Burlington NC

2 out of 5
Super 8 by Wyndham Burlington NC
802 Huffman Mill Rd, Burlington, NC

Reviews

6.6
Rating 10 - Excellent. 73 out of 298 reviews" "
Rating 8 - Good. 76 out of 298 reviews" "
Rating 6 - Okay. 62 out of 298 reviews" "
Rating 4 - Poor. 40 out of 298 reviews" "
Rating 2 - Terrible. 47 out of 298 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Boris

Liked: Staff & service, property conditions & facilities
Shower was dirty. Gross walla
Stayed 1 night in Apr 2024
Response from Super 8 on Apr 15, 2024
Thank you for your review . Sorry about any inconvenience . We will addressing with house keeping staff . Again sorry

6/10 Okay

LeVonna

Traveled with partner
Disliked: Property conditions & facilities
Dirty and old .
Stayed 1 night in Mar 2024
Response from Super 9 on Mar 17, 2024
Thank you for your review. Your opinions gives us chance to improve. Thank you

4/10 Poor

Ivan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from super 8 on Feb 7, 2024
thankyou for your review

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is horrible and all they want is to steal your money. They are not clean either!
Stayed 1 night in Jan 2024
Response from super 8 on Feb 7, 2024
thankyou for your review , its help us to improve .we will discuss with house keeping

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
This was a very disappointing stay for the price. Does not look like photo. Carpets need cleaning, found bugs in room. Room was not cleaned nor bed made after first of two nights. Police lights flashing outside my room this morning. Would not recommend and will definitely stay elsewhere if I return to the area.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was covered in burn holes, the bedding, the shower, everything! When we walked in another guest stoped my wife and asked if we were the new people. We left right away due to the conditions and safety. No refund, but never again will we book with Expedia...

2/10 Terrible

Stacy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs in room
Stayed 3 nights in Oct 2023
Response from super 8 on Oct 23, 2023
thankyou for your review, we will taking care

2/10 Terrible

Barbara

Traveled with family
Disliked: Staff & service, room comfort
Worst experience
Got a reservation. They called to confirm we were coming. We said yes but we would be very late on the road driving. They said ok. Showed up between 4-5 am to be told we could not get the room I reserved. Ended up getting no sleep before my daughter's college visit. I WILL NEVER stay at a super 8
Stayed 1 night in Oct 2023
Response from super8 on Oct 12, 2023
Dear Sir,Greetings of the day,As we talked on phone at around 4.oo p.m. last you told me i will be there in two hours. I wiated for you up to morning before comleting my night audit. I completed my night audit at my usual time at 4.30 a.m and you appear here after that time so ypur reservation transfer to no show for next day.I feel sorry about inconvience. Next time we try to provide you batter service.Thanks And RegardsManagerSuper8

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Apologies for this review, but felt it important to let travelers know what to expect. Property was filthy. Rooms were vile and smelly. This wasn't just an outdated, economic no-frills motel. I cannot express how absolutely unsanitary these rooms were. I know it's a motel, and my expectation for the say was not high end, or anything fancy. Just clean, and the property failed in that regard. They gave me a different room and initially I thought it was better, but that was on smell alone. There was a piece of copy paper taped over a large hole in the wall, and this 2nd room was no better than the first. Thick, visible dust everywhere, cobwebs over lamp shades, and in room corners, burns on bathtub, rug, furniture and bedding. There were broken door knobs, nails sticking out of carpets and mold in the bathroom vent. Really very poorly kept- and unhygienic in every way. Would not recommend even on the tightest of budgets . I did not leave b/c everywhere else was sold out.
Stayed 3 nights in Sep 2023
Response from super 8 on Oct 4, 2023
thankyou for your review , its making us improve ,sorry for your inconvenience while your stay. we did change your room as soon as you request ,staff try there best for you and after 2 night stay you realize that all this issue .

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Great service, know your expectations
Our flight was super delayed and the owner called us to make sure we were coming and had to stay late to check us in which we appreciated. There was no hair dryer in the room, the manager delivered one to my room. Hotel is centrally located, bed was comfortable, could've been cleaner. So overall, service was great, you get what you pay for.
Stayed 1 night in Sep 2023
Response from super 8 on Sep 29, 2023
Thankyou for your review ,it will make us improve ,we will making sure everything .see you again

10/10 Excellent

Lacy

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our room.
Stayed 7 nights in Aug 2023
Response from Super 8 on Sep 12, 2023
Thank you for your review , hope you will enjoying during your stay .

8/10 Good

Jason

Stayed 2 nights in Aug 2023
Response from super 8 on Sep 6, 2023
thankyou for your review super

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from super 8 on Sep 11, 2023
thank you for your review

6/10 Okay

Molly

Stayed 3 nights in Aug 2023
Response from super 8 on Sep 11, 2023
thank you for your review

2/10 Terrible

Linda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot believe this place.....The man at the counter was rude, 2 police cars greeted us in parking lot, area smells like sewage, stairs are unsafe and have caution tape around the railing but we were expected to use them, the matress is broken, burn holes everywhere, light fixture in bathroom falling off, refrigerator is warm and the lampshades are all broken. Looks nothing like the pictures i seen when booking. I travel alot and this is the worst Super 8 hotel I have ever seen in 20 years! Hopefully I will get some sleep but i highly doubt it!!! If it wasn't so late i would leave!!!
Stayed 1 night in Aug 2023
Response from super 8 on Sep 11, 2023
thankyou for your review , sorry for your inconvenience, that you not satisfied during your stay ,so far we have renovating going on for stairs ,about rooms and bathrooms we fixed. But depends on guest how they use rooms. when you come back will be ok

4/10 Poor

henry, waldwick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Renew the property
Stayed 1 night in Jul 2023
Response from super8 on Sep 6, 2023
thankyou for your review

6/10 Okay

Heather

Stayed 1 night in Jun 2023
Response from super 8 on Jul 13, 2023
thankyou for your review

6/10 Okay

stace

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from super 8 on Jul 13, 2023
thankyou for your service

8/10 Good

Hal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from super 8 on Jul 13, 2023
thankyou for your service

2/10 Terrible

Elva

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The cleaning staff does the bare minimum and perhaps owners/manager aren’t willing to do more. The room smelled of smoke although we requested a non-smoking room. The shower curtain was moldy. The parking lot is THE place where all kinds of shady business is done.
Stayed 1 night in May 2023
Response from super 8 on May 24, 2023
thankyou for your review, sorry for your inconvenience ,we will work on

2/10 Terrible

Merry

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty, security was poor
Stayed 2 nights in May 2023
Response from super 8 on May 24, 2023
thankyou for your review ,

6/10 Okay

James

Disliked: Cleanliness
Stayed 1 night in May 2023
Response from super 8 on May 24, 2023
thank you for your review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
From checking until the next morning it was great
Stayed 1 night in May 2023
Response from super 8 on May 24, 2023
thank you for your review

8/10 Good

Corey

Stayed 1 night in May 2023
Response from super8 on May 24, 2023
thankyou for your review . hope you enjoyed while you stayed

10/10 Excellent

Kelsy

Stayed 1 night in May 2023
Response from super 8 on May 24, 2023
thank you for your review ,its really appreciate ,see you again

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
Bed was ok, just ok. Advertised as breakfast included. No hot breakfast, just muffins and bad coffee.
Stayed 1 night in May 2023
Response from super 8 on May 24, 2023
thank you for your review ,sorry for your inconvenience we will try our best for improving

2/10 Terrible

Jane

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Did not realize it was a smoking room. The room smelled the bedding has burn holes in it. Manager came a sprayed and then the room smelled like deisel fuel
Stayed 1 night in May 2023
Response from super 8 on May 9, 2023
thankyou for your review , we will making sure next time

10/10 Excellent

Javed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was a good stay
Stayed 1 night in Apr 2023
Response from super 8 on May 9, 2023
thankyou for your review , see you again

6/10 Okay

Michaela

Stayed 2 nights in Apr 2023
Response from super 8 on May 9, 2023
thankyou for your review ,

4/10 Poor

Ed

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and went to the room. One of the beds was broken. The manager changed our room. Two people later tried to enter the room, saying that it was their room. My daughter wouldn't shower there.
Stayed 1 night in Apr 2023
Response from super 8 on Apr 13, 2023
thankyou for your review. sorry for your inconvenience,we never make same room key for other people

10/10 Excellent

MAJ ROSITA PAF,

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!
Stayed 1 night in Mar 2023
Response from super 8 on Apr 13, 2023
thankyou for your review, see you again

10/10 Excellent

Patricia

Stayed 1 night in Mar 2023
Response from super 8 on Apr 13, 2023
thankyou for your review , see you again

8/10 Good

Jack

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2023
Response from super 8 on Mar 28, 2023
thank you for your review ,see you soon

10/10 Excellent

Christopher

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I didn’t like it was some socks left in the room letting me know that they don’t clean the rooms like they surpose too
Stayed 1 night in Mar 2023
Response from super8 on Mar 13, 2023
thankyou for yor review ,sorry for inconvinience, house keeper under traing , thankyou for your support

2/10 Terrible

Victoria

Stayed 2 nights in Mar 2023
Response from super 8 on Mar 13, 2023
thank you for your service

2/10 Terrible

Tammy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is very nasty. The walls are filthy the bathroom was dirty
Response from super 8 on Jan 17, 2023
thankyou for your review we will work on

8/10 Good

Timothy

Liked: Cleanliness, staff & service, room comfort
Clean and Reasonably Priced
The motel was dated but was clean and well maintained.
Stayed 2 nights in Nov 2022
Response from super8 on Dec 22, 2022
thankyou for your review

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable rates clean rooms and close to everything you need and room to park my box truck
Stayed 1 night in Nov 2022

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from super 8 on Nov 6, 2022
thankyou for your review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. Clean, comfortable room.
Stayed 1 night in Oct 2022
Response from super 8 on Nov 6, 2022
thankyou so much for your review ,see you again

8/10 Good

Victoria

Stayed 1 night in Oct 2022
Response from super8 on Dec 22, 2022
thank you for your review

2/10 Terrible

Elisabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from super 8 on Nov 6, 2022
thankyou for your review

10/10 Excellent

Wendy

Stayed 2 nights in Oct 2022

4/10 Poor

Toby

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not go there
In terrible shape. Old, dirty. In need of a total re-do
Stayed 2 nights in Oct 2022
Response from super 8 on Nov 6, 2022
thank you so much for your review

10/10 Excellent

Tommie, Ridgecrest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are the best! Very friendly and quick to help with anything we needed. We will gladly stay there again.
Stayed 6 nights in Oct 2022
Response from super 8 on Nov 6, 2022
thankyou for your review good to heard about staff

2/10 Terrible

Elizabeth

Stayed 1 night in Oct 2022
Response from super 8 on Nov 6, 2022
thank you for your review

10/10 Excellent

mark

Stayed 1 night in Sep 2022
Response from super 8 on Nov 6, 2022
thankyou for your review

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything A OK
Stayed 1 night in Sep 2022

10/10 Excellent

emir

Stayed 3 nights in Sep 2022