Balcony

Reviews of Gracetown Caravan Park

3 out of 5
Gracetown Caravan Park
Cnr Caves Road and Cowaramup Bay Road, Gracetown, WA

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 42 reviews" "
Rating 8 - Good. 16 out of 42 reviews" "
Rating 6 - Okay. 4 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property was small cosy but tidy. Reverse cycke AC Double bed and 4 x singles (bunk beds) Shared bathroom.facities Limited bedding blankets / doonas Bit overpriced for cabin with no ensuite Kids facities are awsome. Onsite breakfast bar weekend Outdoor movies weekends Byo drinking water
Stayed 3 nights in Jan 2024

10/10 Excellent

Rachel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful and family-friendly location, absolutely loved it!
Stayed 2 nights in Dec 2023

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the park. Our cabin was very clean and had all the amenities we needed. A comfortable two seater would have been the only thing missing
Stayed 4 nights in Nov 2023

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, amenities
It was a peaceful venue, however sadly mattress was uncomfortable and was made for someone around 5ft tall.
Stayed 2 nights in Oct 2023
Response from Laura on Nov 5, 2023
Hi Douglas thanks for your review. Yes our non ensuited and ensuited park cabins are quite compact and just have a double bed in them. Our chalets have the bigger queen mattress. Glad you had a peaceful stay!Kind Regards, Laura and team

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice base from which to explore the Margaret River region. Winery with cellar door across the road made a pleasant stop at the end of the day, and the beach just a few km away was nice for a swim and a sunset. Lots of excellent wineries in the region. Our cabin was well equipped and very clean, and the beds were comfortable. The wifi was unfortunately pretty much non-existent and we had no cell service in the area but that was the only drawback. Note you need a vehicle as there is nothing (except the one winery) in walking distance.
Stayed 4 nights in Oct 2023
Response from Laura on Oct 20, 2023
Hi Christine, thanks for your review. The wifi has just been upgraded with Starlink but unfortunately we weren't made aware that it had gone down in the park. It just needed rebooting so its back online now! We do have optus and telstra reception but I believe Vodaphone is pretty non existent down this way! Glad you found our cabin clean and comfortable! Thanks for your feedback.Kind Regards, Laura

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable adequate accommodation. With forest feel. Friendly helpful reception staff.
Stayed 2 nights in Sep 2023
Response from Laura on Oct 20, 2023
Thank you for your lovely review!Kind Regards, Laura

8/10 Good

Chantal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely facilities. Fresh new bathrooms with hot showers. Kids loved minigolf, jumping pillow, tennis, basketball. The only thing for me was the dampness and musty smell in the cabin due to the moisture and humidity. There were attempts to address these with humidity absorbing packs around but just didn’t quite do it. We visited in winter and it just felt like we never felt dry. Overall, clean, quiet, great family oersted business and facilities. Will definitely return again and highly recommended to stay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely host. Cabins clean and modern. Great facilities for the kids. Thanks so much.
Stayed 3 nights in Aug 2023

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet.
Stayed 2 nights in May 2023

8/10 Good

Christina

Liked: Cleanliness, staff & service
I booked a cabin with an ensuite but i ended up having one without as it was double booked which isnt ideal Then the showers were cold, tv didnt work, heater couldnt get working, not a great start but everything got fixed by local handyman. The tv was faulty again, again repaired. Then on the day i left the shower was faulty again. Not ideal.
Stayed 2 nights in Mar 2023

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach, tidy cabins
Stayed 2 nights in Mar 2023

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the little cabin we were in. The birdlife was prolific. Nice to have a wine farm accross the road for wine tastings.
Stayed 4 nights in Mar 2023

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of activities for the family on site. Mini golf, basketball, tennis, outdoor movie night, live music.
Stayed 2 nights in Mar 2023

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff is very helpful and friendly. They gave us a lot of information what's worth to visit. I can recommend that Caravan park.
Stayed 3 nights in Nov 2022

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely cabin to stay in, kids enjoyed the playground and mini golf. Grounds are lovely, would stay again. Thanks 🙏
Stayed 2 nights in Oct 2022

8/10 Good

Leon and Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that 2 Kangaroos came right up close and slept at the back of our cabin, so the nature element was lovely, it was peaceful and quiet too
Stayed 3 nights in Oct 2022

10/10 Excellent

Meiling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Abigail

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were so friendly and nice and the facilities were very clean. The bunk beds were slightly dirty but apart from that, a very good stay, was pleasantly surprised!
Stayed 2 nights in Aug 2022

10/10 Excellent

Kate

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in an non-en-suited cabin. Cabin contained all the basics we needed. Beautifuly green property, lots of trees and nature. Free access to mini golf, tennis, basket ball. Kids and I had a ball!
Stayed 4 nights in Jul 2022

10/10 Excellent

Bernadette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here a couple of times with the kids - we all love it. They make friends and never want to leave.
Stayed 2 nights in Apr 2022

10/10 Excellent

Hyomin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This accommodation is greater than my expectations!!! We loved this place and surely will re-visit again.
Stayed 2 nights in Mar 2022

6/10 Okay

JAYA

Stayed 4 nights in Dec 2021

8/10 Good

Mrs Robyn

Traveled with partner
Liked: Staff & service, property conditions & facilities
We liked the cabin it was clean and comfortable, it could have done with some bread and butter plates. The park was tidy and had plenty to do for families.
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff great playground for kids.
Stayed 2 nights in Jul 2021
Response from Laura on Aug 2, 2021
Thank you so much for your review! Hope to have you stay with us again! Kind Regards, Laura and team at Gracetown Caravan Park

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away in the trees, surrounded by wildlife. Glorious, beautiful and tranquil. Staff were very friendly, helpful and had great customer service. We will stay here again.
Stayed 3 nights in Jun 2021
Response from Laura on Aug 2, 2021
Thank you so much for your kind review. Yes it is a bush setting and we are glad you enjoyed the wildlife. Hope to see you again soon. Kind Regards, Laura

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for quick ge away.
Good place to stay, staff friendly and check in and out easy. Could use an air conditioner in unit as the days we stayed temps were in high 30s and cabin was very hot.
Stayed 2 nights in Mar 2021
Response from Laura on Apr 4, 2021
Thanks for your feeback Bruce. We are glad you enjoyed your stay. It was an exceptionally hot few days when you were here. We do have Air con in our 3 chalets but not in the other cabins. We will take this onboard and hope for you to stay with us again. kind Regards, Laura

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely long weekend in a very clean well kept cabin. Movie night was fun and the kids loved the jumping pillow and crazy golf.
Stayed 4 nights in Mar 2021
Response from Laura on Apr 4, 2021
So glad you enjoyed your stay! Hope to have you stay with us again. Kind Regards, Laura

10/10 Excellent

Clarks, Indonesia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the cabins and loved it. The cabin was so clean and comfy and had everything we needed. We loved the friendly kookaburras and also the kangaroos! We travelled with our 3yr old son and 7 week old baby - we will definitely come back and stay again! The staff we met were so lovely and genuine.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet , with serene bush near us , easy access , with very helpful and friendly staff
Stayed 2 nights in Mar 2020
Response from LAURA on Apr 1, 2020
Thank you for lovely review! We are glad you enjoyed our park. Kind Regards, Laura GRACETOWN CARAVAN PARK

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Clean etc. Expensive for what it is though. Paid less for better before
Stayed 4 nights in Feb 2020
Response from Laura on Mar 3, 2020
Glad you found our cabins clean. Unfortunately as it was Anonymous we can't see what you paid or what cabin type you were in. But our Non ensuited cabins start at $90 per night and our ensuited cabins for $120 per night for 2 adults - represent excellent value. Plus they are newly refurbished. Just bear in mind if you come over a peak period like the March long weekend just gone/easter or Christmas Holidays the cabins do go up for those dates (which is everywhere not just us). Thanks for your review and hope to have you stay with us again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Laura. on Mar 3, 2020
Thank you for your review! Hope you enjoyed your stay!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hens,possums, wildlife good poistion close to wonders
Stayed 2 nights in Feb 2020
Response from Laura on Feb 14, 2020
Thank you for review. We are glad you enjoyed the wildlife! Kind Regards, Laura.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Putt putt golf was excellent, lost power but they soon sorted it out
Stayed 6 nights in Oct 2019
Response from laura on Nov 11, 2019
Thanks for your review. Glad you enjoyed the minigolf! Kind Regards, Laura and the team at Gracetown Caravan Park.

8/10 Good

Verified traveler

Traveled with group
Natural surroundings with birds, etc. A choice of various options in accommodation
Stayed 2 nights in Oct 2019
Response from Laura on Oct 24, 2019
Thanks for your review we are glad you enjoyed the natural surroundings! Kind Regards, Laura and the team at Gracetown Caravan Park.

6/10 Okay

Ann

Traveled with family
Liked: Staff & service
Place it self was good. We booked place for 3 people but bed was done for one person. Make sure you let them know how many beds you’d be needed. Atmosphere was amazing. Housing had a heavy moist build in. No towels were provided. Our heater broke down on the second night, and couldn’t get it fixed because the office was closed at 6PM. wifi connection was really poor (not a big thing because we came to enjoy time with each other). Location was amazing. On our check out day our free wifi was disconnected 3 hours before check out and we were accused of “speeding” when driving in the caravan park even though we drove 5km per hour, which made the end experience disappointing. Check in was great, but the last night was a let down including check out. End experience was OK
Stayed 2 nights in Oct 2019
Response from LAURA on Oct 21, 2019
Hi Ann thanks for your review and feedback. The booking was made late through expedia and we did give you blankets on arrival free of charge. (I personally checked you in) As our non ensuited park cabins don't have a bathroom -guests usually bring their own towels . The heater we did check after you left was working but these heaters have to sit level otherwise they won't work unfortunately. Our after hours phone on the office door - we always will attend to so you were welcome to lift that for reception as yes our office does close at 6pm. It has been particulary cold at night lately! Erica did have a couple of complaints of a silver car driving far too quick in the park so she did mention it to you on departure as we have so many kids running around the park and they just don't look. In regards to the free wifi we have 3 routers in the park and you have to be within 50 metres to pick up good reception. Your cabin was about 50 metres away from the router+ and if you were inside it the cabin would come across quite slow. Outside should have been a lot stronger. We are glad you enjoyed the park and thanks again for taking the time to review our park we hope to have you stay with us again. Kind Regards, Laura (owner / Manager)

8/10 Good

Verified traveler

Liked: Staff & service
We enjoyed the children’s playground, we felt safe. We would’ve appreciated being informed there was a heater in the cupboard. As we didn’t have anything to hang.
Stayed 2 nights in Sep 2019
Response from Laura - Owner of Park on Sep 15, 2019
Thanks for your review. Sorry you didn't see the heater I will get my cleaner to put them out on the bench instead of in the cupboard. Hope to have you stay again with us. Kind Regards, Laura.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 3 nights in Dec 2019
Response from Laura on Feb 6, 2020
Hi sorry to hear you found a bug. Our photos do correspond with the different cabin types and are current and correct. We are in a bush setting and sometimes bugs do appear in cabins (this is Australia). As its an anonymous review its hard to have any information on what you booked etc. Our prices do reflect the different cabin types and start at $90 per night for a more basic non ensuited park cabin and go upto $250 per night for fully self contained chalets over the peak season. Please feel free to email us directly for any clarification. Kind Regards, Laura. Owner / Manager