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Reviews of APA Hotel Fukuoka Tenjin Nishi

3 out of 5
APA Hotel Fukuoka Tenjin Nishi
1-9-39 Daimyo, Chuoku, Fukuoka, Fukuoka

Reviews

8.8

Excellent

Rating 10 - Excellent. 158 out of 286 reviews" "
Rating 8 - Good. 91 out of 286 reviews" "
Rating 6 - Okay. 25 out of 286 reviews" "
Rating 4 - Poor. 5 out of 286 reviews" "
Rating 2 - Terrible. 7 out of 286 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jodie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great APA. Our only issue was the “ergonomic” pillows and lack of options. But was fine for a business hotel.
Stayed 2 nights in May 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Shingil

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 3 nights in May 2024

8/10 Good

Janice Rosario Lequigan

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible to public transport. Staff always happy to assist.
Stayed 3 nights in May 2024
Response from 横尾 on May 24, 2024
Thank you for staying at 〈APA Hotel Fukuoka Tenjin Nishi〉 and for your comments. Our hotel is well received by our guests for its convenient access to the city and the airport. We hope you will stay with us again when you come back to Fukuoka. We look forward to seeing you again. Thank you.

10/10 Excellent

David, FONTANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from 田原 on May 20, 2024
この度は、アパホテル〈福岡天神西〉をご利用頂きまして、誠にありがとうございます。またお忙しい中ご滞在後の評価を頂戴し、重ねてお礼申し上げます。 今後もお客様にご満足頂けますよう、スタッフ一同より一層精進して参ります。 またのご来館を心よりお待ち申し上げております。

10/10 Excellent

Rajkumar, OKINAWA

Business traveler
Liked: Amenities
Great business hotel. Love it.
Stayed 1 night in Apr 2024
Response from 鶴野 on May 4, 2024
Thank you very much for staying at Apa Hotel 〈Fukuoka Tenjin West〉.I am very pleased to receive your compliment again.In order to provide a comfortable space for our customers in the future, all our staff will strive to improve their service and service every day.Thank you very much for your valuable word of mouth post despite your busy schedule.

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Feb 2024
Response from front desk on Mar 2, 2024
Thank you very much for visiting Apa Hotel Fukuoka Tenjin Nishi."Also, all the staff were very happy to receive compliments."We will continue to improve our service, so we look forward to serving you again when we come to Fukuoka.

8/10 Good

KAI CHUN

Stayed 1 night in Jan 2024
Response from Receptionist on Feb 7, 2024
この度は当ホテルのご利用誠にありがとうございました。 また、お忙しい中口コミのご投稿、重ねて御礼申し上げます。 これからもお客様にご満足いただけるホテルづくりに精進して参ります。 また機会がございましたらご利用お待ちしております。

10/10 Excellent

Gamage

Stayed 2 nights in Dec 2023
Response from フロント 栗山 on Jan 17, 2024
この度は口コミのご投稿をいただきまして、ありがとうございます。これからもより良いサービスを提供できるよう努めて参りますのでまた、福岡へ来る機会がございましたら是非アパホテル〈福岡天神西〉をご利用の候補へ入れていただければと存じます。

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great and super close to US burgers too
Stayed 3 nights in Nov 2023
Response from Receptionist on Nov 28, 2023
Thank you for staying with us here APA HOTEL Fukuoka Tenjin Nishi and your kind review.We look forward to welcoming you back soon.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean and the staff are amazing as always. I always use APA Hotel in Japan and it’s always great!
Stayed 3 nights in Oct 2023
Response from Front desk Yatouji on Nov 3, 2023
Thank you very much for staying at Apa Hotel Fukuoka Tenjin Nishi.Again, I would like to thank you for your contribution despite your busy schedule.All the staff were very happy to hear compliments about facilities and staff service.We will work hard to improve our service so that you can stay comfortably in the future, so if we have another chance, all our staff will be looking forward to staying at our hotel.

8/10 Good

Wai Sum

a very standard hotel.
Stayed 3 nights in Oct 2023
Response from front Akimaru on Oct 30, 2023
Thank you very much for choosing APA Hotel Fukuoka Tenjin Nishi. We will continue to work hard to create hotels that satisfy our customers. All of our staff are looking forward to using your service again.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great as it was near shopping, as well as the train station
Stayed 3 nights in Oct 2023
Response from front Akimaru on Oct 30, 2023
Thank you very much for using APA Hotel Fukuoka Tenjin Nishi. Thank you again for your kind words of praise. Our hotel is located in the center of the Tenjin area, where there are many restaurants and supermarkets as well as shopping, making it very popular with everyone.All of our staff look forward to using your service again.

8/10 Good

MICHELLE MARTINEZ, Daly City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in/out. Friendly and courteous staff. Clean. 2 to 3-minute walk to Akasaka station.
Stayed 12 nights in Oct 2023
Response from Receptionist on Oct 29, 2023
Thank you for staying with us here APA HOTEL Fukuoka Tenjin Nishi and your kind review.We look forward to welcoming you back soon.

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Within walking distance of so many stores, bars, restaurants, barber, temple, bus line, train station. Longest walk I did was maybe 12 minutes.
Stayed 3 nights in Oct 2023
Response from Front desk Yatouji on Oct 24, 2023
Thank you very much for using our hotel.Again, I would like to thank you for your contribution despite your busy schedule.Our hotel is located as a daimyo in the Tenjin area, and there are many restaurants and supermarkets nearby.We will work hard to improve our service so that you can stay comfortably in the future, so if we have another chance, all our staff will be looking forward to staying at our hotel.

6/10 Okay

shyh fen

Traveled with partner
Good location, friendly staff.
Stayed 7 nights in Sep 2023
Response from Front desk staff on Oct 16, 2023
Thank you very much for visiting Apa Hotel Fukuoka Tenjin Nishi.We will continue to work hard to create a hotel where guests can have a comfortable time. If you have another chance, we would appreciate it if you could use Apa Hotel. Thank you so much.

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Sudo/ Receptionist APA Hotel 〈Fukuoka Tenjin Nish〉 on Oct 15, 2023
Thank you very much for making a reservation at Apa Hotel 〈Fukuoka Tenjin Nishi〉.We look forward to serving you again.

10/10 Excellent

Hugh

Stayed 4 nights in Oct 2023
Response from フロント秋丸 on Oct 31, 2023
この度はアパホテル〈福岡天神西〉をご利用いただきまして、誠にありがとうございます。これからもお客様に快適にご宿泊いただけますようスタッフ一同、サービス向上に努めて参ります。またのご利用を心よりお待ち申し上げております。

10/10 Excellent

Lichu

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from フロントスタッフ on Sep 30, 2023
この度は、アパホテル〈福岡天神西〉をご利用頂き、誠にありがとうございます。当館での滞在にご満足を頂けたようで大変嬉しく感じております。今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。

6/10 Okay

Youji

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Good as all APA Hotel but missing a couple of service (system) like security box service and room phone accommodating phone calls (or a public phone in the lobby), which are necessary for travelers.
Stayed 2 nights in Sep 2023
Response from Receptionist on Sep 8, 2023
Thank you for staying with us here APA HOTEL Fukuoka Tenjin Nishi and your review.Its is a shame that we let you down and did not meet your expectations.Our team will try to improve the level of service to satisfy all the guests.We certainly hope we will have the opportunity to serve you again.

8/10 Good

Kwan Ki

Liked: Cleanliness
Very close to metro and have supermarkets and convenient stores nearby.
Stayed 3 nights in Aug 2023
Response from Reception on Aug 28, 2023
Thank you very much for staying at APA Hotel Fukuoka Tenjin Nishi. In addition, we would like to thank you again for posting reviews during your busy schedule. As you say, there is a supermarket in the immediate vicinity of the hotel, which is convenient for shopping. Also, when you come to Fukuoka, we hope that you will be able to use our hotel.

8/10 Good

NG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from フロントスタッフ 井上 on Jul 6, 2023
この度は当ホテルのご利用誠にありがとうございました。 また、お忙しい中口コミのご投稿、重ねて御礼申し上げます。 これからもお客様にご満足いただけるホテルづくりに精進して参ります。 また機会がございましたらご利用お待ちしております。

10/10 Excellent

DENNIS FERNANDEZ

Stayed 1 night in Jun 2023
Response from フロントスタッフ 井上 on Jul 6, 2023
この度は、アパホテル〈福岡天神西〉をご利用頂き、誠にありがとうございます。当館での滞在にご満足を頂けたようで大変嬉しく感じております。今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。

10/10 Excellent

Olivia

Stayed 3 nights in Jun 2023
Response from 内田 on Jun 26, 2023
この度は数多くのホテルの中から、アパホテル福岡天神西をご利用頂き、誠に有難うございます。これからもお客様に快適にご滞在いただけますよう、サービス向上に努めて参りますので、またの機会がございましたら、当ホテルのご利用をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Sinjin

Liked: Cleanliness, staff & service, property conditions & facilities
It was close enough to the main shopping districts to be convenient yet far away enough to be quiet.
Response from Receptionist on May 30, 2023
Thank you for staying with us here APA HOTEL Fukuoka Tenjin Nishi and your kind review.We look forward to welcoming you back soon.

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2021
Response from フロント 金子 on May 7, 2021
この度は、アパホテル福岡天神西にご宿泊頂きまして誠にありがとうございます。またお忙しい中、ご投稿を賜り重ねてお礼申し上げます。これからも皆様に快適にお過ごし頂けるよう努力して参ります。次回のお越しをスタッフ一同心よりお待ち申し上げております。

8/10 Good

Verified traveler

Stayed 1 night in Jan 2021
Response from フロント 古賀 on Feb 3, 2021
この度はアパホテル福岡天神西にご宿泊頂きまして、誠に有難うございます。また、お忙しい中ご投稿頂きまして重ねて御礼申し上げます。これからも皆様にご満足いただけるホテル作りを目指して参ります。またのお越しをスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
Response from フロント 金子 on Oct 7, 2020
この度は、アパホテル福岡天神西にご宿泊頂きまして誠に有難うございました。また高評価を頂きまして、重ねて御礼申し上げます。これからも皆様にご満足いただけるよう心掛けて参ります。またのお越しをスタッフ一同心よりお待ち申し上げております。

8/10 Good

Peggy, Yokohama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy to reach from the airport. Check-in and check-out proceeded quickly. I just have some issues with housekeeping. The first night after I came back to the room, I found that they threw out my toothbrush which I left on the paper cup. I mentioned it to the front desk the next morning. They found it in the trash and wanted to return to me. I told them I don’t need it anymore. They also change the room slippers everyday even if I had wanted to keep using the same pair. I do have an option of not wanting my room cleaned . Since I stayed for 6 nights, every other day I’d let them clean the room. For the days they I didn’t need housecleaning, they would leave a big bag of towels and accessories by the door. I didn’t use the extra towel they left as I thought it was unnecessary. As for breakfast, I went down to pick up the bag which consisted of four little rolls, a hot soup, salad or yogurt and a pack of drink (coffee, tea, juice or water) I feel it was a good balanced breakfast. Overall the stay was good and I would return next time when I come to Fukuoka to see my grandchildren!
Stayed 6 nights in Jul 2020
Response from Rin / Receptionist on Jul 28, 2020
Thank you for staying with us APA Hotel 〈Fukuoka Tenjin Nishi〉and for taking the time to write a review. We apologize for the inconvenience. Concerning the housecleaning, we will try to improve and provide high quality service to every customers. We are so glad to hear that you enjoyed our breakfast. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

big

Stayed 3 nights in May 2024

10/10 Excellent

daisuke

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回は家族3人(子供1人)で車で利用させていただきました。車が大きい為、駐車が出来るか心配でしたが、とても停めやすく、しかも2泊であったため、出入りする事も了承してくださり、場所を確保してくださり大変助かりました。 室内も家族3人で十分泊まれました。スーツケース二つを広げるにはちょっとスペースが厳しかったですが、許容範囲です。 また福岡に行く際はアパホテル利用確定です。
Stayed 2 nights in May 2024

6/10 Okay

MIKI

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

??

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アクセスもよく、近隣には食事する場所も沢山あって快適でした!
Stayed 2 nights in May 2024

8/10 Good

KING LUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
地下鉄の駅に近く、レストラン、スーパーマーケット、コンビニが充実しています。天神からもそれほど遠くありません。スタッフは英語が堪能です。 コインランドリーは2台しかないため、洗濯が終わった後に取り出さない人が多く、混雑しがちです。
Stayed 2 nights in May 2024

8/10 Good

Kumiko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
周りに食べるところやスーパーもあり便利でした。外国人の主人も気に入ってました。
Stayed 3 nights in Mar 2024
Response from 田原 on May 19, 2024
この度は、アパホテル〈福岡天神〉をご利用頂きまして、誠にありがとうございます。 またご滞在のご感想を頂き、重ねてお礼申し上げます。 今後もお客様に寄り添うホテルを目指し、サービス向上に努めて参ります。 また福岡へお越しの際には、是非当ホテルをご利用頂けますと幸いでございます。またのご来館を心よりお待ち申し上げております。

6/10 Okay

MAO

Traveled with partner
Liked: Cleanliness, staff & service
ビジネスホテルとして良い立地
Stayed 2 nights in Apr 2024
Response from フロント 菅原 on Apr 30, 2024
この度はアパホテル福岡天神西をご利用いただき誠にありがとうございます。また当ホテルの立地に関しましてお褒めの言葉をいただき、大変光栄でございます。お客様のおっしゃる通り当ホテルは赤坂駅から徒歩5分であることや、繁華街である天神に近いことから多くのお客様よりお喜びの言葉をいただいております。機会がございましたら、またのご利用心よりお待ちしております。

8/10 Good

HIRANUMA

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from フロント 菅原 on Apr 30, 2024
この度はアパホテル福岡天神西をご利用いただき誠にありがとうございます。これからもサービス向上に努めて参りますので、またのご利用お待ちしております。お忙しい中ご投稿いただきありがとうございました。

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from フロント 菅原 on Apr 30, 2024
この度はアパホテル福岡天神西をご利用いただき誠にありがとうございます。これからもサービス向上に努めて参りますので、またのご利用心よりお待ちしております。

6/10 Okay

Fuki

Traveled with family
Disliked: Property conditions & facilities
駅から近くて利用しやすかった
Stayed 1 night in Apr 2024
Response from フロント 菅原 on Apr 30, 2024
この度はアパホテル福岡天神西をご利用いただき誠にありがとうございます。また立地に関しましてお褒めの言葉をいただき、大変嬉しく思います。また機会がございましたら、当ホテルのご利用心よりお待ちしております。

8/10 Good

KENICHI, Kashihara

Business traveler
Liked: Amenities
快適でした
Stayed 1 night in Apr 2024
Response from フロント栗山 on Apr 21, 2024
この度は当ホテルのご利用誠にありがとうございました。 また、お忙しい中口コミのご投稿、重ねて御礼申し上げます。 これからもお客様に快適にお過ごしいただける、ご満足いただけるホテルづくりに精進して参ります。 また機会がございましたらご利用お待ちしております。

8/10 Good

HSIANG TU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from front desk on Apr 30, 2024
Thank you very much for staying at Apa Hotel Fukuoka Tenjinishi this time.We will be waiting for you to stay at our hotel when you come to Fukuoka again.

10/10 Excellent

Jiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from フロント 白川 on Apr 20, 2024
この度は、アパホテル〈福岡天神西〉をご利用頂き、誠にありがとうございます。当館での滞在にご満足を頂けたようで大変嬉しく感じております。今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。

6/10 Okay

??

機会があれば又利用したい。
Stayed 1 night in Apr 2024
Response from フロント 白川 on Apr 20, 2024
この度は、アパホテル〈福岡天神西〉をご利用いただき誠にありがとうございます。また、お忙しい中口コミをご投稿いただきましたこと重ねて御礼申し上げます。お褒めの言葉をいただきスタッフ一同嬉しく存じます。これからもお客様にまた泊まりたいと思って頂けるよう努めて参りますので、またの機会がありましたら是非ご利用くださいませ。

10/10 Excellent

JUNKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がとても良いです。 ホテルの周りに色々なお店があり便利です。リーズナブルで良かったです。また泊まりたいです。
Stayed 1 night in Mar 2024
Response from フロント 須藤 on Apr 6, 2024
この度は、アパホテル〈福岡天神西〉をご利用いただき誠にありがとうございます。また、お忙し中口コミをご投稿いただきましたこと重ねて御礼申し上げます。お褒めの言葉をいただきスタッフ一同嬉しく存じます。これからもお客様にまた泊まりたいと思えるよう努めて参りますので、またの機会がありましたらご利用くださいませ。

10/10 Excellent

AYAKA

Stayed 1 night in Mar 2024
Response from フロントスタッフ on Apr 1, 2024
この度は、アパホテル〈福岡天神西〉をご利用頂き、誠にありがとうございます。当館での滞在にご満足を頂けたようで大変嬉しく感じております。今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。

8/10 Good

Hiromi

Stayed 1 night in Mar 2024
Response from フロントスタッフ on Apr 1, 2024
この度は当ホテルのご利用誠にありがとうございました。 また、お忙しい中口コミのご投稿、重ねて御礼申し上げます。 これからもお客様にご満足いただけるホテルづくりに精進して参ります。 また機会がございましたらご利用お待ちしております。

10/10 Excellent

MOHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am happy my stay in this Hotel
Stayed 4 nights in Feb 2024
Response from Front desk staff Akimaru on Mar 5, 2024
Thank you very much for staying at Apa Hotel (Fukuoka Tenjin West).I am very happy to hear that you were satisfied with your stay this time.I look forward to seeing you again.Thank you.

10/10 Excellent

??

Stayed 1 night in Mar 2024
Response from フロント秋丸 on Mar 5, 2024
この度はアパホテル〈福岡天神西〉をご利用いただき誠にありがとうございます。また、お忙しい中口コミをご投稿いただき、重ねてお礼申し上げます。お客様のまたのご利用をスタッフ一同お待ち申し上げております。

10/10 Excellent

Ryota

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
福岡の旅
素晴らしいです。 次回もまたよろしくお願いします。
Stayed 1 night in Feb 2024
Response from フロント on Mar 1, 2024
この度はアパホテル福岡天神西をご利用いただきまして誠にありがとうございます。また福岡旅行を満喫されたようで何よりでございます。また機会がありましたら当ホテルのご利用心よりお待ち申し上げております。

6/10 Okay

MAKOTO

Liked: Cleanliness
Disliked: Staff & service
従業員にいろいろ質問しても、適切な答えがすぐにかえってこない。
Stayed 1 night in Feb 2024