Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Toyoko Inn Fuji Kawaguchiko Ohashi

3 out of 5
Toyoko Inn Fuji Kawaguchiko Ohashi
294-1 Funatsu, Fujikawaguchiko, Yamanashi

Reviews

8.8

Excellent

Rating 10 - Excellent. 445 out of 842 reviews" "
Rating 8 - Good. 295 out of 842 reviews" "
Rating 6 - Okay. 63 out of 842 reviews" "
Rating 4 - Poor. 24 out of 842 reviews" "
Rating 2 - Terrible. 15 out of 842 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is family friendly. Highly recommended.
Stayed 1 night in Apr 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on May 12, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

8/10 Good

Corrinn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle bus to n fro the hotel/station at regular hours; Location is quite centralised with places of interests within walking distance; Good spread of food for Breakfast; Freshly baked croissants n chocolate buns are delicious; Hot coffee n tea
Stayed 2 nights in Apr 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on May 8, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

AMBER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on May 5, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

6/10 Okay

juan

Traveled with partner
Disliked: Staff & service, amenities
The breakfast is terrible, the service is whatever
Stayed 1 night in May 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on May 5, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.However, we apologize for not being able to provide you with the breakfast that met your expectations.We take the words of our customers seriously, and all of our employees will do their best to provide services that will satisfy you the next time you visit us.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Kenneth, Brentwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed. Great traditional Japanese breakfast
Stayed 1 night in Apr 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Apr 30, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.We are very happy to receive your compliments regarding our staff, breakfast, cleaning, guest rooms, location, and facilities.Encouraged by the words of our customers, we strive to provide a more secure and comfortable stay.All of our employees will work hard to improve themselves.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Dynalynn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love their breakfast. Their shuttle from hotel and to the station is awesome. The staff are nice
Stayed 1 night in Apr 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Apr 24, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.We are very happy to receive your compliments regarding our staff, breakfast, cleaning, guest rooms, location, and facilities.Encouraged by the words of our customers, we strive to provide a more secure and comfortable stay.All of our employees will work hard to improve themselves.All of our employees are looking forward to your next stay with us.

8/10 Good

Annie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is as expected with everything we needed. The hotel is quite a distance away from Kawaguchiko Station but is walkable without luggage. The shuttle to the station and lockers for luggage storage, both free, is a plus. It is near the bridge and we had a nice walk to the other side of the lake. Unfortunately it was cloudy and we were not able to see Mt. Fuji. There are a couple of convenient stores and a supermarket close by.
Stayed 1 night in Apr 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Apr 29, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

8/10 Good

Anthony

Liked: Staff & service, property conditions & facilities
dirt on the bed。air quality really bad
Stayed 1 night in Apr 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Apr 17, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.However, we sincerely apologize for the inconvenience caused to you due to insufficient cleaning of your room.We will do our best to ensure that similar things do not happen in the future.We take the words of our customers seriously, and all of our employees will do their best to provide services that will satisfy you the next time you visit us.All of our employees are looking forward to your next stay with us.

10/10 Excellent

mark

Stayed 1 night in Apr 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on May 7, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Midhunsakthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with new views
Stayed 1 night in Apr 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Apr 14, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

YAN

Stayed 2 nights in Apr 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on May 5, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Yong Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for its price, service & location
Stayed 2 nights in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Apr 12, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.However, we apologize for not being able to provide you with the breakfast that met your expectations.We take the words of our customers seriously, and all of our employees will do their best to provide services that will satisfy you the next time you visit us.All of our employees are looking forward to your next stay with us.

6/10 Okay

Trung Khac

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Apr 12, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Gee Lian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room is very clean and bright
Stayed 1 night in Apr 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Apr 12, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

6/10 Okay

Chiew Xuan

Traveled with partner
Good that it has free basic breakfast. Room is tiny as expected. Food opposite of the hotel the charcoal bbq is nasty and against the foreigners. Avoid the restaurant and eat elsewhere. Limited timing for the hotel pick up to Kawaguchiko but still good to have. Take the bus outside at the road to head towards the lake or ropeway.
Stayed 1 night in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Apr 12, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Yar Sing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large dining area
Stayed 1 night in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Mar 26, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

8/10 Good

callum, edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet . Convenient for Fuji 5 lakes transport bus
Stayed 3 nights in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Mar 26, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Zhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All stuff are nice and helpful. The breakfast buffet is good.
Stayed 1 night in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Mar 22, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

8/10 Good

Andrea

Stayed 2 nights in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Apr 12, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

8/10 Good

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Mar 16, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Maryjaneescanuela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
more food options ang more coffee time
Stayed 1 night in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Mar 10, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Yvonne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean
Stayed 1 night in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Mar 9, 2024
This time, thank you for staying at our hotel from some hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

6/10 Okay

Robert

Traveled with family
Liked: Amenities
1. They need to have English-speaking staff to support the influx of tourism into Japan. Especially in the Mount Fuji area. I was shocked to discover the staff could not speak English, even though I am a local and I’ve lived in Japan for over 30 years and so I switched to the native tongue yet it’s still not a resolution. This is one point you can definitely DO BETTER! 2. Beds are very hard! Had a terrible night sleep. Thank God it was just a one night crash due to the snowstorm making it too dangerous to drive back to Tokyo last night. I’ve stayed at the Toyoko Inn before and I don’t recall the bed being so hard. Otherwise, pretty standard, and all the other facilities in the room were just fine. Which is why I gave an overall average review. Toyoko Inn, please please work on these two points! Thank you.
Stayed 1 night in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Mar 9, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.However, we sincerely apologize for the inconvenience caused due to the bed not meeting your expectations and the lack of English proficiency of our staff. We take the words of our customers seriously, and all of our employees will do their best to provide services that will satisfy you the next time you visit us.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Izzat

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and homey
Response from 東横INN富士河口湖大橋 くちこみ担当 on Mar 9, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Kritsakorn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Mar 9, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complete amenities, hearty breakfast and close to train stop
Stayed 2 nights in Feb 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Mar 9, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Phaengyot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Mar 9, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This particular Toyoko Inn location offers free shuttle from and to Kawaguchiko station, which very convenient for us. And like other Toyoko Inns, their breakfast is spectacular as always. 10/10 will definitely stay here and other Toyoko Inns properties for out trip to Japan
Stayed 1 night in Feb 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Mar 9, 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 Excellent

ARNALDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place brake fast was good and included in the room and clean
Stayed 2 nights in Feb 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Feb 23, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

8/10 Good

Rusydia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very well situated with good and frequent transport services
Stayed 3 nights in Feb 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Feb 20, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Halayna

Traveled with partner
Liked: Amenities
The staff were so lovely and the rooms and shared facilities were really nice too! We would stay again! The front desk workers were even kind enough to use their phones for translate and hold our bags until check in! Thank you for having us!
Stayed 1 night in Feb 2024

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

richelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Response from 東横INN富士河口湖大橋 くちこみ担当 on Jan 29, 2024
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。今回頂いたご意見をもとに、より良いサービスの向上を目指し精進して参ります。また機会がありましたらご検討していただけると幸いです。

8/10 Good

Wakako

Liked: Cleanliness, property conditions & facilities
Response from 東横INN富士河口湖大橋 くちこみ担当 on Jan 24, 2024
この度は当ホテル(東横イン富士河口湖大橋)にご宿泊いただき、誠にありがとうございます。また、ご宿泊に関しましてご感想をお寄せ頂き、重ねてお礼申し上げます。(従業員への・朝食に関して・清掃に関して・客室に関して・立地に関して・設備に関して)お褒めの言葉を頂戴し、大変うれしく思います。お客様からの言葉を励みに、より安心して快適にお過ごしいただけるよう、従業員一同精進してまいります。またのご宿泊を従業員一同、心よりお待ち申し上げております。

8/10 Good

Ka Man Carmen

Stayed 1 night in Jan 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Jan 23, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Tomos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, tourist friendly and amazing staff.
Stayed 3 nights in Jan 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Jan 15, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Donna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Response from 東横INN富士河口湖大橋 くちこみ担当 on Jan 13, 2024
この度は当ホテル(東横イン富士河口湖大橋)にご宿泊いただき、誠にありがとうございます。また、ご宿泊に関しましてご感想をお寄せ頂き、重ねてお礼申し上げます。より安心して快適にお過ごしいただけるよう、従業員一同精進してまいります。またのご宿泊を従業員一同、心よりお待ち申し上げております。

10/10 Excellent

Wing Yee

Stayed 1 night in Jan 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Jan 13, 2024
この度は当ホテル(東横イン富士河口湖大橋)にご宿泊いただき、誠にありがとうございます。また、ご宿泊に関しましてご感想をお寄せ頂き、重ねてお礼申し上げます。お褒めの言葉を頂戴し、大変うれしく思います。お客様からの言葉を励みに、より安心して快適にお過ごしいただけるよう、従業員一同精進してまいります。またのご宿泊を従業員一同、心よりお待ち申し上げております。

8/10 Good

Tung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on Jan 9, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Thananon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on Jan 11, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

WILASINEE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on Jan 9, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on Jan 5, 2024
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like shuttle service and delicious breakfast
Stayed 2 nights in Dec 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on Dec 12, 2023
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

8/10 Good

Anju

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on Dec 10, 2023
Anju 様Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Jose

Good stay
Stayed 2 nights in Oct 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on Dec 7, 2023
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

6/10 Okay

Praveen

Stayed 1 night in Dec 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on Dec 26, 2023
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Please give us the opportunity of improvement by all means. We sincerely look forward to seeing you again.

10/10 Excellent

Brian, FPO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have everything you need for a cheap stay. Except for a toothbrush. There is a convenient store very close by which easily mitigates this. I will still give a 5.
Stayed 1 night in Dec 2023
Response from Toyoko Inn Fuji Kawaguchiko Ohashi on Dec 5, 2023
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.Toothbrushes are available in the amenity corner of the lobby. I'm sorry that I didn't have enough information on this.We take the words of our customers seriously and provide service that will satisfy them the next time they visit.All of our employees will do their best to provide this service.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Sukhonta

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on Dec 2, 2023
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.