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Reviews of Holiday Inn Express & Suites Fort Mill, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Fort Mill, an IHG Hotel
1655 Carolina Place Drive, Fort Mill, SC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 540 out of 756 reviews" "
Rating 8 - Good. 147 out of 756 reviews" "
Rating 6 - Okay. 33 out of 756 reviews" "
Rating 4 - Poor. 19 out of 756 reviews" "
Rating 2 - Terrible. 17 out of 756 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Beth

Liked: Staff & service
Staff was very nice, my room smelled of dog and the tv was a stuggle
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

shekeria

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean quiet and comfortable.
Stayed 3 nights in Apr 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Team! We arrived before check in and needed to get into the room to change for a wedding. Kelly and the team were very accommodating and treated the occasion with importance as if it was there own family member.
Stayed 1 night in Apr 2024

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so pleasant and helpful. Would highly recommend!
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast here is amazing Front desk is very helpful
Stayed 3 nights in Apr 2024

8/10 Good

Mollie

Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and worth the price.
Stayed 1 night in Apr 2024

10/10 Excellent

Carolina

Stayed 1 night in Apr 2024

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our thermostat didn't work. The bedside lamp wouldn't stay on. The light in the bathroom is not enough to put on makeup. The staff at the front desk are very friendly!
Stayed 1 night in Mar 2024

8/10 Good

Darren

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Towannia

Liked: Property conditions & facilities
Great customer service
Stayed 1 night in Mar 2024

10/10 Excellent

chetan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here whenver I come for a work trip. Nice location with a lot of eating out options close by. Clean rooms and good breakfast options
Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was very clean. The breakfast buffet which was included had a decent variety of food. Staff was very friendly and helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Amenities
Clean, comfortable bed very nice
Stayed 1 night in Feb 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
I gave it 3 stars because it is an average hotel. Things were clean, breakfast was fine, staff was nice. I didn’t like the AC unit. It made a lot of noise and woke me up throughout the night, even with my noise machine on.
Stayed 1 night in Feb 2024

10/10 Excellent

Colleen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New building. Very clean and modern. Nice breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

joshua

Liked: Staff & service, room comfort
Nice enough
The rooms could be a little cleaner, and the gym could have used towels (and a self service spray bottle), but overall servicable, with a very friendly staff. Bed was comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

PAUL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms. Staff very friendly. Kindly accommodated a late check out. Easily accessible from highway.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Everything was clean. Staff was friendly and helpful. Would stay here again.
Stayed 2 nights in Jan 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Candice

Stayed 2 nights in Jan 2024

8/10 Good

Sajid

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Bathroom was not that clean. Everything else was good.
Stayed 1 night in Jan 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Heather

Stayed 1 night in Dec 2023

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

joanne

Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not right on the highway like many of the chain hotels. There are plenty of restaurants around and it's near Baxter Village where you can take a nice walk or run.
Stayed 2 nights in Nov 2023

10/10 Excellent

Stacey

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was nice a located nicely in the area I needed
Stayed 1 night in Oct 2023

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
It was great. Just did not like the extra taxes up you charged.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rickey

Stayed 2 nights in Nov 2023

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Pamela, Altamonte Springs

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property with walkable food
Stayed 1 night in Oct 2023

8/10 Good

Alyson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to grandchildren
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023