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Reviews of Pacific Park

3 out of 5
Pacific Park
Wallace St, 22-24, Dunedin, Otago

Reviews

9.0

Wonderful

Rating 10 - Excellent. 220 out of 372 reviews" "
Rating 8 - Good. 130 out of 372 reviews" "
Rating 6 - Okay. 14 out of 372 reviews" "
Rating 4 - Poor. 5 out of 372 reviews" "
Rating 2 - Terrible. 3 out of 372 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

roger

Stayed 1 night in Aug 2021

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet suburban motel.
Very quiet, opposite bush in suburban area 10-15 minute walk to and from town. Lovely unit nice outlook and firm bed. My unit had a bathtub too. Would definitely stay here again.
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was handy to the location I was visiting.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2021

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Mercy Hospital
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner had put the heater on so we arrived to a warm room on a cold night. Easy off street parking and close to pool.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 2 nights in May 2021

8/10 Good

Verified traveler

Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and quiet area of Dunedin city. David and Brenda were amazing and went above and beyond for our family. Will stay there again when we come back to Dunedin.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the peace and quiet - listening to the birds. No traffic noise. Plenty of on-site parking which is not always the case. The hosts are to be fully recommended - very friendly and helpful. We would definitely recommend this motel.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveler

Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d give it a 10/10. From the beginning, the communication has been nothing but superb. They have a kind and efficient staff, amazing rates (the rooms are so fancy and clean!I was gladly surprised), great centric, albeit quiet location, impeccable rooms, eco soap and shampoo❤️, attention to detail. We chose this motel after reading the reviews and we were not dissapointed. Thank you David and staff! We’ll definitely see you again.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming when we arrived which was late. Room was spacious and lovely decor. Bed was comfortable and shower awesome. Would stay again but would book a downstairs unit next to time.
Stayed 1 night in Mar 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Nigel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent clean and comfortable hotel
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very friendly staff would definitely recommend this motel.
Stayed 3 nights in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service
We arrived after 8pm, then followed the instructions for late arrivals, but no one answered. We had to stay elsewhere. It’s the next day and they still have not contacted us. We would at least expect a refund as they did not provide the service we expected or
Stayed 1 night in Feb 2021
Response from D Bakker Owner on Mar 2, 2021
Thank you for your feedback, we were unable to contact you as phone number supplied was incorrect, we had set up a lockbox despite guest not arranging for late arrival, At 11.31pm we received a call after 2 rings caller hung up( no message left, I reopened reception at 11.40pm , checked carpark and in the absence of anybody being onsite locked up again ( this can be verified by an in house guest) Refund has been declined on the basis that no effort was made to contact us before or after 8.00pm

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2021

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay. Very accommodating and lovely lady. Rooms are nice and spacious with everything we needed.
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accomodation, great location-nice and quiet. Fabulous continental breakfast
Stayed 2 nights in Feb 2021
Response from Harmonee on Mar 2, 2021
Thank you

10/10 Excellent

Scott, Christchurch

Liked: Cleanliness, staff & service
Very clean, quiet just off the main drag but still close to get to all the action of the octagon. Staff friendly and unobtrusive. Really had a nice time. Will book there again as soon as we can get back to Dunedin:
Stayed 2 nights in Jan 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Oc, invercargill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service was wonderful! so lovely and very helpful. the room was absolutely gorgeous. the tv in the room i was in had netflix on it, which felt so homely and the internet was so strong, didn’t have to wait forever for netflix to load (if that’s your type of thing). beautiful view from the balcony. so close to town, made it so easy to find our way there and back!
Stayed 1 night in Jan 2021

10/10 Excellent

J m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and awesome value
I have stayed here a number of times - the welcome is always warm and rooms clean and comfortable
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2020
Response from David on Jul 31, 2020
Thank you our staff appreciate your feedback

10/10 Excellent

Rebekah, NZ

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful facilities and a great location. Friendly staff who go above and beyond to make sure you are comfortable.
Stayed 2 nights in Jul 2020
Response from Brenda on Jul 31, 2020
Thank you , always appreciated to have nice feedback to pass onto all staff

10/10 Excellent

Kennedys, Tauranga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for us, room was small but suited our needs. Would request bigger room if staying longer than 2 nights.
Stayed 2 nights in Jul 2020
Response from Brenda on Jul 9, 2020
Thank you for your feedback

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer care- on the day of us leaving our car windows was deiced! So kind
Stayed 2 nights in Jun 2020
Response from Brenda and David on Jul 7, 2020
Thank you , we appreciate your feedback

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great, walking distance to town, Mercy Hospital and Moana Pool Complex.
Stayed 3 nights in Jun 2020
Response from David on Jul 7, 2020
Thank you for your kind comments

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2020
Response from David on Jun 16, 2020
Thank you , will pass onto all involved

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2020
Response from David on Jun 8, 2020
Thank you

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location and great service. Close to town but quite enough for a good sleep
Stayed 2 nights in May 2020
Response from David on Jun 8, 2020
Thank you

8/10 Good

MR J L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet location close to Dunedin city...excellent breakfast...nice spacious room
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 5 nights in Feb 2020

6/10 Okay

Vincent

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Rough night in Dunedin
Dunedin is a nice city, reminds me a bit of San Francisco. The hotel is located near a lot of stuff in a pretty nice area. We had high hopes pulling up and for the most part it was ok. Once we got in our room however we were underwhelmed to say the least. The beds were the most uncomfortable we have slept on during our 3 weeks journey and there isn't an actual bathroom door. It appears to be a piece of plywood with a broken catch latch at the top and a slide lock that wouldn't engage...completely astounded us that a hotel would find that acceptable. Seemed like something that should be in an outhouse toilet somewhere. Besides those things it was nice to have a sink and dishes and the bathroom itself worked very well.
Stayed 1 night in Mar 2020
Response from Manager on Mar 14, 2020
Thank you for your feedback

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pacific Park Motel
Loved everything from the Motel. David the Manager was exceptional.
Stayed 4 nights in Feb 2020
Response from David on Mar 3, 2020
Thank you

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Great place to stay, a 15 min walk to city centre. Owners very pleasant
Stayed 1 night in Feb 2020
Response from David on Mar 3, 2020
Thank you

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020
Response from David on Mar 3, 2020
Thank you

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020
Response from David on Mar 3, 2020
Thank you, your comments are appreciated

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020
Response from David on Mar 3, 2020
Thank you

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020
Response from Brenda on Mar 3, 2020
Thank you

8/10 Good

Roger, Invercargill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room an excellent size and very clean. Disappointed no Skye.
Stayed 2 nights in Feb 2020
Response from Brenda on Mar 3, 2020
Thank you

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably close to town, clean and friendly staff.
Stayed 2 nights in Feb 2020
Response from Brenda on Mar 3, 2020
Thank you , your comments are appreciated

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is in a nice and quiet area. It's a steep walk back to the motel from town so best to have a vehicle.
Stayed 2 nights in Feb 2020
Response from David on Mar 3, 2020
Thank you

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location of the property was really great and the service of the owners/manager was great. Only thing I would change is Sky TV, they didn't have it, however the Wifi was fast so could stream my fav programmes
Stayed 5 nights in Jan 2020
Response from Brenda on Mar 3, 2020
Thank you

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Brenda on Mar 14, 2020
Thank you