Single Room, City View | View from room
Check availability

Reviews of Lumin GuestHouse

3 out of 5
Lumin GuestHouse
Izmedu Polaca 18, Dubrovnik

Reviews

8.2

Very Good

Rating 10 - Excellent. 29 out of 101 reviews" "
Rating 8 - Good. 49 out of 101 reviews" "
Rating 6 - Okay. 20 out of 101 reviews" "
Rating 4 - Poor. 3 out of 101 reviews" "
Rating 2 - Terrible. 0 out of 101 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early book in? Head straight to office!
First ill start off with some advice, if you arrive early go straight to the office, if you book through hotels itll be through an agent, whasappd them twice asking if early booking is available they said no, so i waited 4 hours til book in time got to the office for them to say they were waiting for my arrival an told me i could have booked in a 11 when i said id be arriving!!! Very annoying. Especially seeing as I spent near €100 waiting in a bar/resturant with my bags. But overall a good stay, noisey location but expected when staying on a main high street but the location is the perfect place for your stay in dubrovnik, everything is within a walk. Would stay here again. Thank.
Stayed 5 nights in Apr 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay, the room is quite small but it has everything you need and the location is great. It wasn’t too loud at night either, no problems sleeping
Stayed 3 nights in Sep 2022

8/10 Good

Rodolfo, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
The staff are nice and accommodating but only one thing I had some frustrations. My luggage was lost in transit to Dubrovnik from Amsterdam... Croatia Airlines found my luggage and communicated to me and the same information relayed to the staff about the pick-up/delivery since I was away on the tour that day. Croatia airlines called the staff 2x but nobody answers nor returned the call. I have to personally pick up my luggage from Dubrovnik airport, wasted 4 hours. Disgusting!
Stayed 8 nights in Oct 2019

8/10 Good

Sarah, Nottingham, UK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For a first visit to Dubrovnik Old City this location is ideal: easy to find from Pile Gate where you will enter (no cars in the Old City) it’s a 5 minute walk - and it’s easy to find the office that acts as reception. The staff in that office were friendly and very efficient. Even though we arrived well ahead of official check in time they had just finished readying our room and we got on straight away. We had room 4 which had a separate kitchenette area, shower room and double room with awesome views over Stradun. It had aircon too which was a real plus. Once the windows are shut you do hear some noise but nothing that stopped us sleeping. Plentiful towels inc face towel, very comfy bed, separate lightweight quilts (so no fighting over the quilt in the night lol) plenty of drawers and hanging space, a small table and 2 chairs (if you ever wanted to eat in - kitchen had most things for basic food prep - and a small fridge - no microwave) all made for a very comfy stay. There was also TV with more international channels than I have ever seen. Although warned in the comprehensive welcome book that at peak times there may be a shortage of hot water, we never experienced this. It wasn’t the cheapest but for the Old City represented good value for 2 people in such a top location.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very small room and shower! Central location.
The Guesthouse is just off the main street in the old town so it's as central as it gets! However, the stairs are quite narrow and it's a 4 storey building so lugging a heavy bag up and down those stairs can be an accident waiting to happen. The room is very small; the shower is so small that it's hard to turn around. Not sure it's good value for money, particularly given the prices charged in summer.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Not good for large luggage on stairs but we were fine!
Stayed 3 nights in Jul 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Long weekend in Dubrovnik
As an almost 70 year-old, I found the trudge up to the 4th floor several times a day just a bit much. Although there was a kettle, plate, mug and cutlery, there were no cooking facilities - a microwave or hotplate would have been useful. Other than that, the location was excellent (noise from Stradun notwithstanding), the room comfortable enough and the bathroom clean and well presented.
Stayed 3 nights in Oct 2018

6/10 Okay

Pamela

Liked: Cleanliness, staff & service
Excellent location but very very noisy
The location of this apartment is excellent on the main street. However this is also it's downfall, as it is noisy 24 hours a day. Music and revelry goes on until 3 am, then a street cleaning truck starts at 3.30 am for an hour, then the bin emptying starts at 4.30 am with clunking of glass bottles and shifting of wheelie bins. The church bell sounds on the hour every hour all night and then at 7am restaurants start putting out their tables and chairs.
Stayed 3 nights in Oct 2018

4/10 Poor

Stefanie, Switzerland

Liked: Cleanliness, room comfort
Disliked: Staff & service
It was not a good service when I arrived. The reception is not located at the same place where the room is. So, you do have the address of the room but not of the reception and without WIFI it is not easy to find out the correct address. Check out is at 10 oclock AM but the reception opens at 12 oclock. This is not very customer friendly and make no sence. The people at the reception do like to comunicate more via Whatsapp and not life. In the real world often no one is availbe. This is very sad and I am travaling a lot and never had this before.
Stayed 2 nights in Oct 2018

6/10 Okay

Isa, San Diego

Disliked: Staff & service
Very Basic Room , I would not call this a Hotel, is an apartment with no reception and no fascilities of a Hotel. The room was clean, and it is in a very central location right in the middle of Old Town Dubrovnik. Custumer service is non existence, you have to coordinate with them your arrival time in advance ( which you will never have to do at a Real Hotel ) so I got there and there was a number to call in the door to get the keys, imaginen you arriving with the suitcase and having to figure out in a city you don’t know where to pick up keys, there is very deep and narrow stairs and no one to help you with them, no information about the area, as I said no custumer service. Definitely I much rather pay the extra money and stay in a better place.
Stayed 1 night in Sep 2018

8/10 Good

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location and quite clean. A bit noisy at night but it is in the middle of things. WiFi does not connect. If it does, it is very brief.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and great location in the heart of Old Town. Small space but a queen size bed and aIr conditioning made for a comfortable stay.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Clean, central guesthouse
Location is absolutely in the centre of Dubrovnik Old Town so very good and room not noisy with windows closed. Room was clean and reasonably well appointed, however 2 coffee sachets and 2 green tea bags for a 4 day 3 night stay at that price is inadequate. Clearly the separate reception arrangements cause confusion - we met 2 parties trying to access the property who did not have the information about where to go to for keys so this should be made clearer. The room, along with most other tourist purchases in Dubrivnik was expensive for what it is but perfectly adequate for a short stay. No accessibility for anyone with mobility difficulties.
Stayed 3 nights in Aug 2018

8/10 Good

Raissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worthy
Very well placed, in the heart of old town. Could be a little noisy though. The room is comfortable, clean and have enough place for a couple. There are to much stairs to climb, if you are not in the first floor. Have to get in contact to the number written at the door to get the keys, so if you don’t have meanings to do so, it’s a problem since there’s no clear address to go for.
Stayed 1 night in Jul 2018

10/10 Excellent

J Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place central to everything
It is located centrally to the old Town and near Pile Gate facing the Stradun (central Main Street). Yet unit was very quiet with no street noise. The only problem we had were the very shallow and narrow stairs making it somewhat difficult to carry luggage up and down.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern rooms, Great location
The rooms and bathrooms all looked clean and refurbished, and the location is great, just next to Las Ramblas
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfy room with kitchenette
Check-in didn't go smoothly as the instructions were to send a text message upon arrival, and the response was on WhatsApp which I wasn't checking as I wasn't expecting to need to. Once, checked-in service was great, fixed the light bulbs of the reading lamps and cable signal within 12 hours. The kitchenette with the requested kettle and variety of teas were greatly appreciated. The icebox in the fridge was hit and miss (sometimes worked other times defrosted even when secured closed every time). The room was directly above the main pedestrian street in the Old Town, which was convenient for the running race I was attending, but a bit noisy in the evening/night if you wanted fresh air and left the windows open (I ended up closing every night for light blockage as well). Steep, narrow, winding staircase made it difficult with big heavy bag, but I managed it - just be aware. No housekeeping during the stay, which made it feel more like a home than a hotel. The great location and comfy room made my stay in Dubrovnik my favourite during my tour of the Balkans.
Stayed 7 nights in Apr 2018

6/10 Okay

kevin

Disliked: Staff & service
The room was small.The shower head broken.Satellite TV not working.Due to bars nearby noisy at night during weekend

8/10 Good

Mohamed Bari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget and comfy stay

10/10 Excellent

Deborah A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excellent
Outstanding staff and fantastic location. Everything was clean and comfortable. I would definitely stay there again.
Stayed 3 nights in Nov 2017

8/10 Good

Sarah

Liked: Staff & service
Overall is okay
The location was great.It's very near to all attractions.Wifi was so so as it was quite slow sometimes.The size of room is okay.Kitchen was well equipped.The staff is so friendly and helpful.But the cleanliness was so so.I found cockroach there.And the soundproof was not quite bad.The room is near to the main street in the old town.I couldn't sleep well because of too noisy.
Stayed 4 nights in Nov 2017

10/10 Excellent

mal, somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was one of the best holidays we have every had we enjoyed every moment
Stayed 5 nights in Oct 2017

8/10 Good

Marc, Hoboken, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy studio apt with great location
This was a nice apartment with an outstanding location. The window literally swings open to overlook the Stradun (main pedestrian road in the city). Exactly in the center of the old city. Anything within the city walls is no more than a 5 minute walk away so it's about as convenient a place as you're going to find. The room itself was very clean. It was a bit smaller than expected but it got the job done. You definitely get some noise from the main street below if you leave the window open, but it's definitely manageable if you close the window. There were not any toiletries at the place (no soap and shampoo for the shower, but there was hand soap for the sink). Overall I would definitely recommend this place.
Stayed 2 nights in Sep 2017

10/10 Excellent

Phil, Cardiff, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment in the heart of the old town
Overlooking the main street of Dubrovnik's old town (Stradun), it's hard to see how the location could be beaten. Even though the dorrway opened to a small alley, you are literally steps from everything, as the old town itself is very small. The apartment was clean and tidy, and even though there were no fresh towels or bedding provided during my stay, I was only there for three nights so this really wasn't an issue at all.
Stayed 3 nights in Sep 2017

8/10 Good

Serious Sai, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - did the job
Excellent location, relatively good price, clean. Single bedroom on top floor. Note narrow staircase and no lift - so no good if you're unfit and have lots of baggage. Just a place to sleep for me - did the job. Note: it is common for the reception office to be located in a different building - this is where you check-in. Check-in is no earlier than stated. Nice bathroom, but I seem to remember that there was no holder for the shower head.
Stayed 1 night in Aug 2017

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Pros: - amazing location in Old Town - quick walk from main bus stop - modern - clean - shower drains and always had hot water - stayed cool without air conditioning in May Cons: - was loud a song it is on the main drag; I brought earplugs to handle the noise - bed was hard It was a real gem and I would highly recommend it!

8/10 Good

Elsie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a great room
Lumin Guesthouse was an amazing place to stay. We really enjoyed it. The only issue we had was when we arrived we had to call to check in. Unfortunately our phones were not working. A friendly passer-by called for us, an the owner came immediately. He was very nice. There isn't very much hot water for showers, so you have to make it a quick one. Overall we really liked it and will use this property again when in the area.

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Bernadette, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Warm reception!
Perfect and most ideal location Steps to everything! Hosts are so helpful and kind Spacious and has a host of amenities :( smoke did drift into the room from smokers in the building and with allergies that was a little unpleasant

8/10 Good

Brian, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Location In The Old City
These renovated apartments are in the perfect location in the Old City. My window overlooked the main street, which is the Strada. There are great restaurants and pubs all around. You will get your exercise in, since it is all stairs to all of the rooms. The bathrooms are smartly designed and very nice. There is an Irish and English pub around the corner, which can get very loud during the early parts of the morning (1am to 3am).

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
It was almost impossible to find the place. We asked locals to call the number provided and got no answer. Information kiosk said others had same difficulty.We finally asked a shopkeeper across the street and she had the "special number". The host showed up in 5 minutes. Once there, it was small but clean and perfectly located to everything.

6/10 Okay

Verified traveler

Want to leave your bags before departing. Not here
The room was nice, but the AC was weak. It is noisy because the window faces the main street and people party into the night. If you prefer quiet this is not for you. Be sure to be able to SMS or text or you won't be able to check in, as you need to alert the staff that you have arrived and then wait for them to come (not a long wait). The person who let us in was very helpful and gave us ideas of things to do and marked locations on our map. However, when we went to find the "office" on the day we were leaving to leave our bags - let's just say it was not easy to find (and it was up a bunch of stairs). So, if you plan to check out in the morning and leave your bags because you are departing later in the day - skip this place.

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sandra & Three, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quant guest house. Perfect location
Stayed for 5 days with friends. Perfect base for exploring the City and surrounding Islands. We particularly enjoyed Lokrum. Plenty of restaurants for all budgets. Enjoyed sampling local wines and beers !!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Confortable studio room located in the middle of the old town. Location is perfect. The room is big, has all facilities and all very clean!

10/10 Excellent

Elvin, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Even during the travel off season, this is an ideal place to stay. Right in the middle of city center. Homeowner met me at the scheduled time at the front door. Room was clean.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice guesthouse... (for the heavy sleepers)
Really nice guesthouse; clean and centrally located. Unfortunately location is probably too good as there is a constant noise from the street below with street cleaners making a right din at 5-6am almost every morning that we were there.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Town location
Room was tiny but it was what we expected while staying in the Old Town. Elma was very helpful and took care of minor shower repair very quickly and also made arrangements for a taxi on our last day as we had to leave very early. We had a perfect location with a window to the Stradun which could make it a little loud, but it did not bother us at all.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab location, clean and modern, pity for the noise
Plus: Fab location in old town, clean and modern look and feel of the room. Verynice and helpful landlady Minus: no lift and room was on 5th floor with spiral staircase. Noise at night from karaoke pub and from music festival in the centre square and street cleaners waking me up at 6am. Also thin walls and I could hear guest on same floor and below floor

8/10 Good

Jimison, Seattle WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and price
Great location, in the heart of Old Town square. That being said, it can be. Bit noisy, so plan accordingly. Staff was accommodating and helpful, great communication.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room
Comfortable stay. No brekfast but discount at local cafes. Great location. Emailed day before arrival to check times which was a nice touch.

10/10 Excellent

HSIN TING, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Convenience. Great location. Price acceptable. You cannot expect the service the same as the service of five or six star hotels. However, quite good enough.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous positioned room right on the Stradum.
Room was in a fabulous position right in the Stradum. Very clean and modern interior. Single room was available at a good price abd right at the top of the building with a lovely view from the room. I would definately stay there again and recommend it to friends and family. Well worth the money paid in my opinion. Darko couldn't have been more helpful too in ordering taxis to the airport and leaving the bag there.
View frim one of the single rooms in roof.

6/10 Okay

Susanna, London

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent place for short stay.
We stayed one night in Lumin guest house. The weather was beautifully sunny and hot. So room air-conditioning come very welcomed. The guest house is very well located. The rooms are little on small side, but have everything you need. There was even plates and cutlery in the drawer.

10/10 Excellent

Valerie, Toronto, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Lumin guesthouse
Right in the Old town main strip, very convenient location. Nice clean room and helpful service.

10/10 Excellent

ash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great room
Would definitely stay here again. Located right in the centre of old town. The room was so nice and had everything I needed.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Amazing spot right in the centre of old town. Not ideal if you have trouble with stairs but great rooms, very comfortable and clean