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Reviews of Denver North Hotel

2.5 out of 5
Denver North Hotel
12101 N. Grant St., Thornton, CO

Reviews

5.6
Rating 10 - Excellent. 207 out of 1002 reviews" "
Rating 8 - Good. 164 out of 1002 reviews" "
Rating 6 - Okay. 138 out of 1002 reviews" "
Rating 4 - Poor. 158 out of 1002 reviews" "
Rating 2 - Terrible. 335 out of 1002 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Alot of homeless that hang around the property
Stayed 1 night in May 2024

2/10 Terrible

Dylan

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were cops everywhere and homeless everywhere and I even seen a drug deal go down two people got arrested by the cops
Stayed 4 nights in May 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice room, and clean. My only gripe is the junkies around the hotel. Police presence is heavy though so I never felt threatened.
Stayed 1 night in May 2024

6/10 Okay

Serigne

Disliked: Property conditions & facilities
Nothing
Stayed 2 nights in May 2024

2/10 Terrible

Franqui

Disliked: Staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in May 2024
Response from nick on May 27, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

4/10 Poor

Sebastian and Briana

Liked: Cleanliness
Stayed 1 night in May 2024
Response from nick on May 27, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excellent

Satinder, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff room was clean
Stayed 1 night in May 2024
Response from nik on May 22, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

6/10 Okay

Thomas, Westminster

Traveled with family
Disliked: Amenities, property conditions & facilities
Lots of police and homeless
Stayed 1 night in May 2024
Response from nick on May 22, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

4/10 Poor

Desirae

Nasty hotel
Stayed 1 night in May 2024
Response from nick on May 22, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

6/10 Okay

Ann Marie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Shower water was super cold
Stayed 1 night in May 2024
Response from nick on May 22, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

2/10 Terrible

Ericka

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby smelled like smoke. Shady characters loitering in lobby. Non-smoking room smelled like smoke. Room was unclean. Breakfast was advertised; there was no breakfast (I would not have eaten there but it was advertised). I usually do not leave reviews, especially a negative review, but this place is really bad.
Stayed 1 night in May 2024
Response from nick on May 22, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excellent

Ralph, Ogema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little to far from Airport
Stayed 1 night in May 2024
Response from Vicky on May 22, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

6/10 Okay

PRISCILLA

Disliked: Cleanliness, property conditions & facilities
Lot of trash and debris left in parking lot Would be nice area if they had a hrounds keeper
Stayed 1 night in May 2024
Response from nick on May 14, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

8/10 Good

Leisa Marie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Theres no breakfast you have to wait days for towels and clean linens it's ridiculous
Stayed 1 night in May 2024
Response from vicky on May 12, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

4/10 Poor

Manuel

Disliked: Cleanliness, property conditions & facilities
Need to just get cleaned up a little and upgrade some of the property
Stayed 2 nights in May 2024
Response from vicky on May 12, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
A bit of the main beat and track entertainmen wise, fine in itself with close access to McDonald's , Safeway etc, polite reception staff and well equipped, very clean rooms
Stayed 1 night in May 2024
Response from nick on May 14, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

2/10 Terrible

Anna

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of homeless people staying in this hotel in halls and in the from of property. People arguing in the halls , trashy and very dirty , no screens on the windows.
Stayed 2 nights in May 2024
Response from nik on May 10, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excellent

cathleen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine maybe lower cost on room
Stayed 1 night in Apr 2024
Response from Vicky on May 10, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from nick on May 10, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness
Alot of homeless people hanging around during the day
Stayed 1 night in May 2024
Response from nick on May 10, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

8/10 Good

Thomas

Stayed 3 nights in May 2024
Response from Chris on May 27, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

2/10 Terrible

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Door was broken to the bathroom, floor was sticky, no batteries in remote, noisy. It appeared that they accept vouchers for homeless housing,. Many questionable residents. My mistake for choosing a low price option for a 6 hour stay while travelling.
Stayed 1 night in May 2024
Response from Vicky on May 6, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

2/10 Terrible

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from nik on May 10, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excellent

Thomas, Westminster

Stayed 1 night in May 2024
Response from nick on May 27, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excellent

Yasminka

Stayed 2 nights in Apr 2024
Response from nick on May 22, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

2/10 Terrible

Chris

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was decent, the bathroom faucet is falling apart, a pillow had a red spot that “self identified as blood” along with the side of the couch. The furnace air intake looked rough, so the Maintenance Technician in me opened the door. The filter was so highly dirty it would not air pass into the furnace. I had to raise it up. The filter had a hand written date of install from 9-5-2023. My allergies are suffering from it now… I do not recommend staying here.
Stayed 1 night in Feb 2024
Response from nick on Apr 28, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excellent

Thomas, Westminster

Traveled with family
Liked: Cleanliness, staff & service, amenities
Too many homeless
Stayed 1 night in Apr 2024
Response from vicky on Apr 28, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

8/10 Good

Francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Response from Vicky on Apr 28, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

2/10 Terrible

Juana

Stayed 2 nights in Apr 2024
Response from vicky on May 10, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excellent

DEVITA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are genuinely kind and helpful. They never have problems because unlike the other places around here, you will get kicked out all because you farted but here , they welco
Stayed 1 night in Apr 2024
Response from nick on Apr 17, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

2/10 Terrible

Hugh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from nick on Apr 17, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excellent

Kenyer

Stayed 1 night in Mar 2024
Response from nik on Apr 23, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

2/10 Terrible

Makeda

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked online for a pet friendly room and whenI came to check in, there was people huddled up in the front door and the night agent on duty gave me a room on the 4th floor and didn’t even double check to see I specifically requested a pet friendly ground floor room. AND Then after reading online that they do not charge fees for service animals- he had the audacity to tell me that I have to pay cash for “pet” fees after I told him MULTIPLE TIMES she is my service dog. I really had a horrible stay that one night and I’m looking into different hotel options the moment I finish this review.
Response from nick on Apr 17, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

2/10 Terrible

Richard

Stayed 5 nights in Mar 2024
Response from Vicky on Apr 23, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

2/10 Terrible

Mack

Disliked: Cleanliness, amenities, property conditions & facilities
Cops there all the time dirty
Stayed 3 nights in Mar 2024
Response from nick on Apr 17, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

6/10 Okay

Letícia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very good location, the bed was good but that’s all. Didn’t feel very safe, loud at night. Wouldn’t stay there again.
Response from nick on Apr 17, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

2/10 Terrible

Johnny

Disliked: Cleanliness, amenities, property conditions & facilities
Lobby, stairs elevator and room was dirty. Blood stains on wall and lamp shade.
Stayed 2 nights in Mar 2024
Response from nik on Apr 17, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

4/10 Poor

Sophia

Stayed 1 night in Mar 2024
Response from vicky on Apr 17, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excellent

Bee

Stayed 1 night in Mar 2024
Response from nick on Apr 17, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

2/10 Terrible

Myles

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from vicky on Apr 17, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excellent

Rod

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place may not appear to be an extravagant place but I will promise you this, the staff is beyond the best.
Stayed 1 night in Mar 2024
Response from nick on Apr 17, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

6/10 Okay

Faith

Traveled with pets
Disliked: Staff & service
No one monitored the front desk so random dodgy people wandered in and out. There was no remote for the TV and the front desk area seemed unsafe and there was no in room communication with the hotel attendants that I didn't go ask for one
Stayed 1 night in Feb 2024
Response from Vicky on Apr 17, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Vicky on Apr 17, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

2/10 Terrible

Madeline

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience. Did not feel safe here, everything was gross and sticky.
Stayed 2 nights in Feb 2024
Response from Vicky on Apr 17, 2024
Hi There! Thank you for sharing your feedback. We will do better in the future. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

8/10 Good

Allen T.

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Feb 2024

8/10 Good

Don

Traveled with family and small children
Nice place for the price!
Stayed 1 night in Feb 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is great
Stayed 1 night in Feb 2024

2/10 Terrible

Jynessa

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible sheets dirty and my toilet didn’t work
Stayed 1 night in Feb 2024

8/10 Good

Ramone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2024

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood on the mattress and mattress pad cover. No lock on the window to the room on the second floor. Lots of homeless people all over. No remote control for the TV. The door to the toilet and shower area was unacceptable. No hinges no slider. No knob no lock the lock on the door. It’s self to the room. Was missing part of it. The heater/air conditioner was barely hanging on the wall with some kind of a caulking.
Stayed 1 night in Feb 2024
Response from Vicky on Feb 5, 2024
Dear Angela,Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for any inconveniene or dissatisfaction you experienced. We take your concern seriously and would like to assure you that we are investigating the issue you raised. Our team is committed to providing a positive guest experience, and we appreciate your input as it helps us identify areas for improvement. Thank you again for bringing this to our attention.