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Reviews of Hotel Ambience Delhi Airport

3 out of 5
Hotel Ambience Delhi Airport
A998 road no 4, New Delhi

Reviews

3.2
Rating 10 - Excellent. 1 out of 20 reviews" "
Rating 8 - Good. 1 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 16 out of 20 reviews" "

4.0/10

Cleanliness

4.6/10

Staff & service

5.2/10

Amenities

3.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Pratik

Disliked: Staff & service, amenities, property conditions & facilities
I haven’t reached there
Stayed 1 night in Apr 2024

10/10 Excellent

som

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say... the hotel is excellent along with hospitality and services. |Room was comfy. Ambiance was very good. Overall our stay made memorable. |Special thanks to front desk team who were really helpful and kind. …
Stayed 1 night in Apr 2024

2/10 Terrible

Evelina

Disliked: Cleanliness, staff & service, property conditions & facilities
Misleading location, misleading property name and pictures
Stayed 1 night in Feb 2024

2/10 Terrible

Andrew

Traveled with family
Booked the property to be close to the airport, but the address they put on the site is not the place you stay at. I also booked a shuttle through them that never arrived and when I tried to phone the contact number provided no one answer. So ended not knowing where the property is and not being able to reach anyone so I had to get a new place to stay. It's now.a day later and still no contact with the property.
Stayed 1 night in Feb 2024

2/10 Terrible

Ralph

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK THIS HOTEL ...its a scam...location on site is wrong not near airport...rooms are nasty
Stayed 1 night in Jan 2024

2/10 Terrible

Vimal

Disliked: Cleanliness, amenities, property conditions & facilities
while booking it was showing near airport. in reality it’s inside narrow streets
Stayed 1 night in Jan 2024

2/10 Terrible

Neelay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fake location - Don't book this
This is one of the worst situations we have ever been in. The hotel is NOT located at the advertised address, it is neither an airport hotel not is it close to the airport. They do not provide a free shuttle either. It's in an alleyway away from the airport where you can barely take a taxi to. This is a complete failure of basic verification of an address of a place that is being advertised on Hotels.com. Despite reporting the fake address and situation on Jan 6th, there has been no change on this till Jan 13th. I spoke to an agent on Jan 13th and have been told to wait another 72 hours for verification. They did not provide any additional compensation besides the cost of the room night and for any additional reumbursement for transportation etc. let alone any compensation for their lack of care in displaying a place that is inaccurate. Please DO NOT BOOK here if you are looking for an airport hotel or even a good one.
Stayed 1 night in Jan 2024

2/10 Terrible

Rahul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare… don’t book this hotel.
This hotel is cheating customers with wrong address on the website. It’s very far from airport and changes 700 rupees for pickup. When u enter hotel address on ola app, it will not show up and the only option left is to call hotel to send car fir which they charge 700 rupees. Very poor service at hotel. Poor WiFi connection.
Stayed 1 night in Jan 2024

2/10 Terrible

Ibrahim

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a fake hotel and you never find this hotel at the mentioned location

2/10 Terrible

Esther

Traveled with group
Leider war es uns überhaupt nicht möglich einzuchecken, da die google Adresse nicht mit der Hoteladress übereingestiimt hat!!! Auch der TucTuc Fahrer konnte uns nicht helfen, standen also mitten in der Nacht auf der Straße.
Stayed 1 night in Mar 2024

2/10 Terrible

MARIA NORA

WE DID NOT CHECK-IN IN THE HOTEL. NO ONE, NOT EVEN TAXI DRIVER KNOWS HOW TO GET THE HOTEL. WE LOST OUR MONEY. THIS IS RIDICULOUS
Stayed 1 night in Feb 2024

6/10 Okay

Taichi

Liked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Chihiro

Stayed 1 night in Jan 2024

8/10 Good

ICHIKA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フライト変更で急遽予約しましたが、とても親切に対応していただきました。 また次の日の早朝出発にも適切にアドバイスいただけて助かりました。
Stayed 1 night in Dec 2023

2/10 Terrible

kristina

Stayed 1 night in Nov 2023
Response from raj rana on Nov 20, 2023
thank you sir