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Reviews of Grand Continent International Hotel

4 out of 5
Grand Continent International Hotel
No. 18 Sheng Li Square, Zhongshan District, Dalian, Liaoning

Reviews

8.0

Very Good

Rating 10 - Excellent. 69 out of 264 reviews" "
Rating 8 - Good. 143 out of 264 reviews" "
Rating 6 - Okay. 33 out of 264 reviews" "
Rating 4 - Poor. 11 out of 264 reviews" "
Rating 2 - Terrible. 8 out of 264 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

10/10 Excellent

Lawrence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful feeling
Stayed 6 nights in Nov 2019
Response from kelly on Dec 15, 2019
感谢您选择入住大连九州国际大酒店，欢迎您随时拨打酒店总机电话与我们分享您的入住反馈，期待您的再次入住。谢谢

10/10 Excellent

Kevin, Dalian China

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near train station, therefore, buses and subway are nearby just minutes walk.
Stayed 3 nights in Oct 2019
Response from kelly on Nov 1, 2019
Thank you very much for complimenting you. The hotel staff will endeavor to improve our service.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Centralize and easy accessibility to shopping and food.
Stayed 1 night in Oct 2019

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good all rounder... enjoyale stay 10 days
a good hotel for the price, nicely located. Good breakfast, great location, easy subway youhao square or friendship sq, our room was quiet but we paid deluxe for 15th plus floor. Cons were bed a bit hard (usual for chinese).... only really top exp NAME western have soft beds.... air cond not tuerned on (usual for chinese hotel... saving money).... and a filthy stinking smoker allowed to smoke at breakfast... if i had been any closer to tyhe selfish pig i would have stubbed it out for him. i usually select higher grade hotels to avoid these smoker-pigs..
Stayed 8 nights in Sep 2019
Response from kelly on Oct 16, 2019
Thank you for choosing to stay in Jiuzhou International Hotel, welcome to call the hotel switchboard at any time to share your stay experience with us, and look forward to your next stay

8/10 Good

www.luv2s.com, Canada

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy my stay at the hotel and I also like the location, I had a wonderful trip.
Stayed 2 nights in Jun 2019
Response from kelly on Oct 2, 2019
Thank you very much for complimenting you. The hotel staff will endeavor to improve our service.

8/10 Good

Joao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
evaluation
good hotel
Stayed 2 nights in May 2019
Response from kelly on Jul 25, 2019
Hello, thank you for your choice and recognition. We will continue to make great efforts to. Together, we strive to increase the number of visitors to our destination.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jun 2019
Response from kelly on Jun 27, 2019
尊敬的宾客，您好：感谢您选择入住九州，欢迎您随时拨打酒店电话与我们分享您的入住反馈和建议，期待与您再次相遇，祝笑口常开

10/10 Excellent

YANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very good
Stayed 1 night in May 2019
Response from kelly on Jun 13, 2019
您好，感谢您选择入住大连九州国际大酒店，有任何问题您可以随时联系我们，期待您的再次入住 谢谢

6/10 Okay

XC, Boston, MA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old and outdated. Room small. breakfast so so. Definitely not 4 stars
Stayed 1 night in Oct 2018
Response from kelly on Oct 25, 2018
令您感到不快，我们非常抱歉 - 我们会努力解决您所遇到的问题。感谢您与我们分享宝贵意见。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
鄰近大連火車站
酒店位於市中心，步行至火車站或大型商場都很便利，樓下亦有快餐選擇，吃早餐也蠻方便。房間整體乾淨，只是略嫌舊，但尚可接受。
Stayed 1 night in Jun 2018
Response from kelly on Aug 8, 2018
尊敬的宾客，感谢您的入住，您的满意，就是我们最大的欣慰，最大的回报。九州国际大酒店会更加努力做好！本酒店还有其他其他类型的房型，欢迎下次依旧选用，定不负您的期待！

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, good breakfast, clean, good staff.
Nicely located, clean, friendly staff. Good breakfast. Bidet!!!! Highly recommend.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
good location, good breakfast, helpful staff, many shop nearby.
Stayed 3 nights in Dec 2017

6/10 Okay

Chang

Liked: Room comfort
Easy access, good location
Very convenient location just in front Dalian Railway station. Cleanliness OK, night time quiet, easy to go Victory underground market for breakfast (Didn't take the hotel breakfast). Near to one building selling Korean foods, clothes etc.
Stayed 1 night in Oct 2017
Dear guest, thanks for your support, the prime location will provide you a convenient stay, waiting for your arrival, we will provide you our best service. Have a good day!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Hotel is old, but service is good, staffs are nice.
Stayed 3 nights in Oct 2017
Dear guest, thank you for your opinion, we will keep working to provide you our best service. Looking forward to your arrival!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Love the location
Great location ,just front Dalian railroad station,near Victor square. Good breakfast with free bear ,wine drink.
Stayed 3 nights in Sep 2017
Dear gueat, welcome to Grand Continent International Hotel, thanks for your appreciation, if your friends come to Dalian in future, please advise them come to our hotel, we will provide with a luxurious and relaxing environment, looking forward to your arrival! Thank you.

8/10 Good

WARREN

Liked: Cleanliness, room comfort
Value for money hotel
Every was not bad except the location is too near to the main railway station and full of people and very busy with main road full of vehicles Reception was nitcfreat either. Too few people to attend to customer when busy time. However the hotel is value for money.
Stayed 3 nights in Jul 2017

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and nice location
People are friendly and helpful, the only issue which could be improve was the elevator to the ground floor. All the elevators stopped at the 2nd Flloor except one directly to the ground floor. Yes the reception counter is at the 2nd floor but the main entrance is on the ground floor. Note one other elevator was under maintenance.

10/10 Excellent

Amos Bak Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and easily accessible via metro. Great food too around this area.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Clean and easy to get around. Few shops nearby that opens 24hours and Lawson is just round the corner.

10/10 Excellent

Yidan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고
가격 대비 최고의 선택 , 교통편도 훌륭함
Stayed 1 night in Oct 2019

10/10 Excellent

kasago, 日本富山県

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝早く大連に到着したしたため、荷物だけでも預かってくれるか問い合わせたところ、すぐにチェックインしてくれた。 立地は大連駅が目の前で、コンビニも近くにありとても便利だった。 新型コロナウイルスの影響か、交通規制もあり車と織が少なかった。 早朝にチェックアウトするため、朝のタクシー情報をフロントに聞いたところ、親切に状況を教えてくれた。 部屋も年数の割には割と広く清潔だった。 総合的によっかったと思います。
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
止まった部屋のエアコンの効きが悪かったです。 設備は少し古いですが、清潔に保たれています。ウォシュレットは有難いです。立地はとてもいいです。スタッフも親切です。
Stayed 6 nights in Jan 2020

10/10 Excellent

KAZUOMI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

makie, japan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
日本語が通じるスタッフがいるので安心。予約時にキングサイズベッドをリクエストしても、2ベッドにされてしまう。現地で変更をお願いすると追加料金を要求される。ウォシュレット、バスタブを希望ならスタンダードルーム以上の予約がおすすめ。
Stayed 5 nights in Jan 2020

8/10 Good

akie, 宮城県仙台市

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
年間６回等宿泊しますが各部所の従業員の対応が良く、大連に来た時は定宿として利用しています、今回も１月４日から３泊しましたが気分よく滞在できました。
Stayed 3 nights in Jan 2020

8/10 Good

Yong pom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

初めてここ泊まりました, JAPAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感に欠ける。フロントの従業員のボタンが取れてる。フロントにホコリがたまっている。廊下でイビキをかいている宿泊客が朝まで寝ていた。窓ガラスがホコリで外があまりよく見えない。シャワーを使ったら下から外に水があふれていた。
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
部屋に独特の臭いがしました
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

特にないが、10年前から利用していて大連で活動しやすい。また地下鉄の駅が近く空港からホテルに行くのは便利になった。
Stayed 4 nights in Dec 2019
Response from kelly on Dec 31, 2019
お客様へ褒めていただきいて誠にありがとうございます。ホテルスタッフ一同はお客様のサービスの向上を努力致しますので、どうぞ宜しくお願い致します。

4/10 Poor

YUICHIRO

Business traveler
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2019

6/10 Okay

AJIAMAN, 日本

Business traveler
Disliked: Staff & service
部屋は普通。ただし窓からの景色は悪かった
Stayed 2 nights in Dec 2019
Response from kelly on Dec 13, 2019
まず このホテルにご宿泊して お客様へ褒めていただきいて诚にありがとうございます お客様が提出した問題はもう 上司に報告して これからも 段々改善されてますので また 向上を努力致していますので どうぞよろしくお願いします

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from kelly on Dec 15, 2019
感谢您选择入住大连九州国际大酒店，欢迎您随时拨打酒店总机电话与我们分享您的入住反馈，期待您的再次入住。谢谢

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
別になし。駅に近いのは最高です。
Stayed 4 nights in Oct 2019
Response from kelly on Nov 25, 2019
お客様へ褒めていただきいて誠にありがとうございます。ホテルスタッフ一同はお客様のサービスの向上を努力致しますので、どうぞ宜しくお願い致します。

6/10 Okay

Verified traveler

Stayed 2 nights in Nov 2019
Response from kelly on Nov 21, 2019
您好，感谢您选择入住大连九州国际大酒店，如果有任何问题欢迎您随时拨打酒店总机电话与我们分享您的反馈和建议，期待您的再次入住

10/10 Excellent

yukihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いホテル
リーズナブルで、スタッフの対応も良く、朝食も美味しかったです。また利用したいと思います。
Stayed 2 nights in Nov 2019
Response from kelly on Nov 25, 2019
お客様へ褒めていただきいて誠にありがとうございます。ホテルスタッフ一同はお客様のサービスの向上を努力致しますので、どうぞ宜しくお願い致します。

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from kelly on Nov 21, 2019
您好，感谢您选择入住大连九州国际大酒店，如果有任何问题欢迎您随时拨打酒店总机电话与我们分享您的反馈和建议，期待您的再次入住

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
対応がいつも良いですね、これからも利用したいです。
Stayed 3 nights in Nov 2019
Response from kelly on Nov 25, 2019
お客様へ褒めていただきいて誠にありがとうございます。ホテルスタッフ一同はお客様のサービスの向上を努力致しますので、どうぞ宜しくお願い致します。

8/10 Good

Jl yeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
シャワーが弱かった為、朝フロントに連絡してから出掛けて夕方帰って来たら修理されてました。
Stayed 3 nights in Oct 2019
Response from kelly on Nov 25, 2019
お客様へ褒めていただきいて誠にありがとうございます。ホテルスタッフ一同はお客様のサービスの向上を努力致しますので、どうぞ宜しくお願い致します。

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service
予約したのはキングベットだったが、チェックインするときに繰り返して予約したメールを見せても。予約したのはセールをするルームだと失礼の話を言われた。朝食を取ればグレードアップ部屋してくれると言われて朝早く出るので無理に取ることになった。とても不愉快だった。洗面台には前の客が使い残った歯ブラシの上に石鹸が置いていた。気持悪かった。
Stayed 3 nights in Oct 2019
Response from kelly on Dec 13, 2019
まず このホテルにご宿泊して お客様へ褒めていただきいて诚にありがとうございます お客様が提出した問題はもう 上司に報告して これからも 段々改善されてますので また 向上を努力致していますので どうぞよろしくお願いします

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
とにかくすべてが古すぎる。 どこでもタバコがすえること以外いいとこなし。
Stayed 2 nights in Oct 2019
Response from kelly on Dec 13, 2019
まず このホテルにご宿泊して お客様へ褒めていただきいて诚にありがとうございます お客様が提出した問題はもう 上司に報告して これからも 段々改善されてますので また 向上を努力致していますので どうぞよろしくお願いします

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの対応も丁寧で良かったです
Stayed 2 nights in Oct 2019
Response from kelly on Nov 5, 2019
お客様へ褒めていただきいて誠にありがとうございます。ホテルスタッフ一同はお客様のサービスの向上を努力致しますので、どうぞ宜しくお願い致します

10/10 Excellent

kazuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from kelly on Nov 4, 2019
尊敬的宾客:您好!非常感谢您对我们酒店如此的青睐和喜爱!前进的脚步永不停歇,为了您的信赖,我们将更加坚持不懈,九州酒店永远屹立于这个城市,等候您的来临!希望我们暖心的服务能让您爱上九州，不见不散哦!祝:笑口常开^_^!

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
禁煙ルームを希望しましたが、部屋は喫煙所みたいな酷い臭い。ルームチェンジをしてもらいましたが、変更まで 小一時間。外出して戻るとルームキーが作動せず入室出来ず、キー変更に30分。グダグダな対応に振り回されてスケジュールが狂いました。 以前はとても良いサービスのホテルでしたが、経営母体が変わって質が落ちたようです。
Stayed 2 nights in Oct 2019
Response from kelly on Nov 4, 2019
まず このホテルにご宿泊して お客様へ褒めていただきいて诚にありがとうございます お客様が提出した問題はもう 上司に報告して これからも 段々改善されてますので また 向上を努力致していますので どうぞよろしくお願いします

8/10 Good

Dongsuk

Liked: Cleanliness, staff & service, room comfort
대련역앞에있고,시장도가깝고 앞에는 전차정류소도있으며 짧은거리에 쇼핑이나 구경다닐곳이있네요^
가성비좋은 호텔입니다.
Stayed 4 nights in Oct 2019
Response from kelly on Oct 30, 2019
Thank you very much for complimenting you. The hotel staff will endeavor to improve our service.

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
老朽化が見え　シャワーの足元が黒ずんでいました
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from kelly on Oct 30, 2019
尊敬的宾客:您好!酒店地处商圈内,这样的位置给宾客吃、住、游、娱、购提供了极大方便,而且酒店热情的员工会为您的出行保驾护航,入住期间您有任何疑问都可以联系酒店前台同事,我们,以“家人愉悦的心情”至上。我们,用最贴心的温暖服务,去感动。希望能用我们不断的努力赢得您下次 的喜爱!欢迎您!

10/10 Excellent

YOHICHI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019
Response from kelly on Oct 28, 2019
尊敬的宾客:您好!酒店地处商圈内,这样的位置给宾客吃、住、游、娱、购提供了极大方便,而且酒店热情的员工会为您的出行保驾护航,入住期间您有任何疑问都可以联系酒店前台同事,我们,以“家人愉悦的心情”至上。我们,用最贴心的温暖服务,去感动。希望能用我们不断的努力赢得您的喜爱!欢迎您!