Outdoor pool, sun loungers

Reviews of Golden Lotus Grand

4 out of 5
Golden Lotus Grand
86 Le Quang Dao, Bac My Phu, Ngu Hanh Son, Da Nang

Reviews

9.4

Exceptional

Rating 10 - Excellent. 15 out of 21 reviews" "
Rating 8 - Good. 5 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.6/10

Cleanliness

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Andy, London

Liked: Cleanliness, amenities, property conditions & facilities
Really good hotel. Rooftop pool is excellent (when I visited it was not the time of year for going for swimming in the sea). Room was large, comfy & clean with a great shower. Staff were really helpful & polite.
Stayed 2 nights in Jan 2024
Response from Riche on Jan 12, 2024
Dear Andy,Thank you for choosing us as your accommodation for your trip to Danang City. We are glad that we made a positive impression on your stay. Your kind feedback is highly appreciated. This would be a great motivation for us to keep improving our service and quality. We look forward to welcoming you again in the future. Best regards,Golden Lotus Grand

10/10 Excellent

Tram

Liked: Cleanliness, property conditions & facilities
Staff were friendly and helpful.
Stayed 3 nights in Sep 2023
Response from Riche on Oct 9, 2023
Dear Tram,We delighted to see you have a great memories in Danang as well as in Golden Lotus Grand hotel, more happier to know the team tried their best to make you feel more comfortable like at home. Hopefully you will come back in not very long distance, that time we will have chance to serve you again. Enjoy the rest of your trip with the best wishes from Golden Lotus Grand Danang team! Sincerely,Golden Lotus Grand

10/10 Excellent

Hong Hong

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel. The rooms were spacious and well-appointed, and the amenities were top-notch. The hotel's restaurant served delicious food, and the breakfast spread was impressive
Stayed 1 night in Sep 2023
Response from Golden Lotus Grand on Sep 18, 2023
Dear Mr/Ms Hong Hong,We would like to thank you for your excellent review on the hotel. We are looking forward to welcoming you again soon. Best regards, Golden Lotus Grand.

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great people
Stayed 6 nights in Jun 2023
Response from Golden Lotus Grand on Jul 10, 2023
Thank you for you great review, we love your opinion Glad to hear you have an amazing time at our hotel. Hope to see youKind regards,Golden Lotus Grand

8/10 Good

James Neary

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2023
Response from Golden Lotus Grand on Jun 19, 2023
Dear James Neary,Warmest greeting from Golden Lotus Grand Hotel and thank you very much for your valuable review. We are happy to hear that you enjoy our services. Your recommendation is highly appreciated. We will try our best to improve our services daily and look forward to welcoming you back in the near future. With best regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Nice hotel
Great value and location
Stayed 1 night in Apr 2023
Response from Golden Lotus Grand on Apr 12, 2023
Dear Mr/Ms Anonymous,We would like to thank you for your excellent review on hotel.We are looking forward to welcome you again soon.Best regards,Golden Lotus Grand

8/10 Good

Ulrich

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
New hotel, big room, good and comfortable bed. Staff are polite and ready to help. Breakfast buffet is great. It has variety of food for everybody. A lot of tour group guests. Swimming pool on the rooftop has a wonderful view and good range for swimming. Everything was fine until guest from the room next door came back in the evening and started having fun night talk with their friends and got in-out through the balcony door until midnight. Too bad for a new building that the wall doesn't keep noise away at all. It may be because of full glass windows on the balcony side.
Stayed 2 nights in Feb 2023
Response from Sarah, Sales Manager on Feb 18, 2023
Warmest Greetings from Golden Lotus Grand Danang We would like to thank you for taking the time to give us your valuable feedback regarding your stay at the Hotel. We are glad to hear that you had a great time during your visit, rest assured that your kind words will definitely be shared with everyone to further motivate them. We greatly appreciate your continued trust and we hope to have the pleasure of serving you again in the future. We hope we can have the opportunity to welcome you again in the near future to show we have improved our services. Best regards!

8/10 Good

BONGKUK

Stayed 3 nights in Dec 2023
Response from Riche on Dec 25, 2023
Dear BONGKUK,We would like to thank you for your score on the hotel. We will try our best to improve our services daily. We hope that we have a chance to welcome you back in the near future. We wish you all the best and look forward to seeing you next timeBest regards, Golden Lotus Grand.

10/10 Excellent

HEEJEONG

Traveled with group
Liked: Cleanliness, room comfort
다낭의 가성비 좋은 호텔
다낭에서 가성비가 좋은 호텔입니다. 리셉션 직원, 벨보이 등등 모두 찬절합니다.
Stayed 4 nights in Dec 2023
Response from Riche on Dec 23, 2023
Dear HEEJEONG,Thank you for choosing us as your accommodation for your trip to Danang City. We are glad that we made a positive impression on your stay. Your kind feedback is highly appreciated. This would be a great motivation for us to keep improving our service and quality. We look forward to welcoming you again in the future. Best regards,Golden Lotus Grand

10/10 Excellent

SEUNG WOO

Liked: Cleanliness, room comfort
가격대비 전체적으로 훌륭합니다. 직원들도 친절하고 방컨디션도 좋으며 무엇보다 위치가 좋습니다.
Stayed 2 nights in Dec 2023
Response from Riche on Dec 13, 2023
Dear SEUNG WOO,We are incredibly grateful that you took the time out to share your feedback. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team! We look forward to serving you again soon!With kind regards,Golden Lotus Grand

10/10 Excellent

hwanjoo

Traveled with family
Liked: Cleanliness, room comfort
직원들이 매우 친절하고 시설이 깨끗합니다. 밤비행기라 체크아웃하고 샤워가능하냐고 물어보니 수영도하고 샤워도하고 가라고하고 친절합니다. 수영장도 10시까지해서 저녁에 들어와서 잠깐씩 하기도 좋습니다
Stayed 2 nights in Oct 2023
Response from Riche on Oct 31, 2023
Dear Hwanjoo,We delighted to see you have a great memories in Danang as well as in Golden Lotus Grand hotel, more happier to know the team tried their best to make you feel more comfortable like at home. Hopefully you will come back in not very long distance, that time we will have chance to serve you again. Enjoy the rest of your trip with the best wishes from Golden Lotus Grand Danang team! Sincerely,Golden Lotus Grand

10/10 Excellent

Wanhee

Stayed 1 night in Sep 2023
Response from Sarah on Oct 4, 2023
Dear our value guest,We would like to thank you for your excellent review on the hotel. We are looking forward to welcoming you again soon.Best regards, Golden Lotus Grand

10/10 Excellent

Wanhee

Stayed 1 night in Sep 2023
Response from Sarah on Oct 4, 2023
Dear our value guest,We would like to thank you for your excellent review on the hotel. We are looking forward to welcoming you again soon.Best regards, Golden Lotus Grand.

10/10 Excellent

Tien Linh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was impeccable, and the facilities were top-notch. The rooftop pool and bar were the perfect places to unwind with stunning city views. Staff are professional and take care me alot!
Stayed 1 night in Sep 2023
Response from Golden Lotus Grand on Sep 18, 2023
Dear Mr/Ms Tien LinhWe would like to thank you for your excellent review on the hotel. We are looking forward to welcoming you again soon. Best regards, Golden Lotus Grand.

10/10 Excellent

Peanut

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
私たちはこのホテルでの滞在をとても楽しみました。 部屋はモダンでよくデザインされており、ベッドは信じられないほど快適でした。 スタッフは気が利いていて、いつでもお手伝いします。 リラックスした休暇に強くお勧めします
Stayed 1 night in Sep 2023
Response from Golden Lotus Grand on Sep 18, 2023
Dear Mr/Ms Peanut,We would like to thank you for your excellent review on the hotel. We are looking forward to welcoming you again soon. Best regards, Golden Lotus Grand.

10/10 Excellent

Ti?n Ðàn

Liked: Cleanliness, amenities, property conditions & facilities
Cozy hotel! The staff went above and beyond to make our stay special. The location was convenient, and the views from our room were breathtaking.
Stayed 1 night in Sep 2023
Response from Golden Lotus Grand on Sep 18, 2023
Dear Mr/Ms Tien Dan,We would like to thank you for your excellent review on the hotel. We are looking forward to welcoming you again soon. Best regards, Golden Lotus Grand.

10/10 Excellent

Truong

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel's attention to detail was evident throughout our visit. From the welcoming check-in to the luxurious spa treatments, everything exceeded our expectations.
Stayed 1 night in Sep 2023
Response from Golden Lotus Grand on Sep 18, 2023
Dear Mr/Ms Truong,We would like to thank you for your excellent review on the hotel. We are looking forward to welcoming you again soon. Best regards, Golden Lotus Grand.

10/10 Excellent

MIN KUYNG

Traveled with family
Liked: Cleanliness, room comfort
Thank you for your good services!!!
It was great visiting!!Staffs are so nice and kind. Good location.Room is very comfortable and clear.다만 소음이 아예 안걸러짐.주변방에 시끄러운 한국인들이 투숙해서 부부싸움까지 하고 재수가 없었음.조식 무료인데 동남아스런 메뉴임.그래도 어떤날은 먹을만한게 많았음.수영장도 괜찮았음.구명조끼와 튜브들이 있음.루프탑 바도 괜찮음.수박주스 4만동.초코쉐이크와 카페쓰어다도 주문.직원이 좀 느려터졌는데 맛있어서 용서.그랩은 잘 잡히고 해변까지 걸어서 10분내외.1분도 안되는거리에 마트있음.변기수압이 약한가 했는데 내리는 버튼 길게 누르면 잘 내려감.냉장고가 좀 약함.공항가는데 짐이 너무 많아 그냥 프런트에서 큰차 예약했는데 20만동에 이용.뭐 그랩 부르면 더 싸겠지만.방하나 청소하는데 직원이 두세명씩 들어와서 부담스러움.웰컴 과일은 첫날만 줌.
Stayed 3 nights in Jun 2023
Response from Golden Lotus Grand on Jul 4, 2023
Dear Min Kuyng,Thank you for choosing Golden Lotus Grand Hotel for your trip. It is such an honor to learn that we were able to fulfill your requirements and succeed in giving you a memorable and pleasant stay. We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated. However, we sincerely apologize for the unpleasant experiences you encountered during your stay at our hotel. We sincerely hope to have the opportunity to welcome you back in the futureKind Regards,Golden Lotus Grand