Indoor pool, sun loungers
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Reviews of Saigon Dalat Hotel

4 out of 5
Saigon Dalat Hotel
180 3/2 Street, Ward 4, Da Lat, Lam Dong

Reviews

8.4

Very Good

Rating 10 - Excellent. 52 out of 138 reviews" "
Rating 8 - Good. 61 out of 138 reviews" "
Rating 6 - Okay. 14 out of 138 reviews" "
Rating 4 - Poor. 10 out of 138 reviews" "
Rating 2 - Terrible. 1 out of 138 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thu-Tam T.

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services. Good facility.
Stayed 3 nights in Feb 2024

8/10 Good

Ngoc

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful city
Staffs are very friendly and helpful. Breakfast are good and dishes look super clean. Room is spacious but outdated. It much be more impressive if it looks newer. We couldn’t open the window during our stay to get some fresh air because it’s always smoky outside.
Stayed 3 nights in Jan 2024

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Ladies at the front desk!
Stayed 3 nights in Feb 2023

10/10 Excellent

wiliam

Stayed 3 nights in Feb 2023

4/10 Poor

Christian

Stayed 2 nights in Jun 2022

8/10 Good

Sarban

Liked: Cleanliness, staff & service
Satisfactory stay.
Our second stay here and still a good hotel overall with great variety for breakfast. The room is looking a little old and could do with some new upholstery. Also, was disappointed that the heated pool was closed for wedding reception.
Stayed 2 nights in Jan 2021

6/10 Okay

Vincent

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
it’s a very nice well located place to stay, well maintained with a good breakfast and restaurant
Stayed 2 nights in Dec 2020

8/10 Good

Neeraj

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjo the stay
It is a nice place to stay. Good and convenient location. Staff is nice. Pool is bonus.
Stayed 3 nights in Dec 2020

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good , but easy to be better.
It's a lovely hotel in a good location. The Executive Suite was fantastic value and much better than The Gold Valley for same money. Some other readers griped about cleanliness, and to some extent , mildew etc on bathroom grouting is unsightly and easy to solve. Hot water not so hot , but decent enough for a long soak. Breakfast is good and on par with other 4* / 5* in the area. On the bad side, Hotel porters and security ignored us completely, not even offering a brolly or help with luggage to the tax on arrival or departure , and it was raining. Well below par compared to other premium hotels in the area. We were also slightly miffed at being charged the full day rack rate for an 8 hour extension to checkout due to a flight delay. Given that we did not take 4 breakfasts , they could have been more flexible on the overstay charge.
Stayed 2 nights in Oct 2020

8/10 Good

BAO LAM

Stayed 1 night in Sep 2020

8/10 Good

Neeraj

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020

8/10 Good

Nguyen

Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020

6/10 Okay

Steve

Liked: Cleanliness
Disliked: Staff & service
Could do better
New Year’s Eve and no mini bar service. The main bar was closed. Had to go out to get a drink. Also 7.45 am and housekeeping opening the door to service the room.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff lovely . Very knowledgable Great location
Stayed 2 nights in Nov 2019

10/10 Excellent

Robby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveler

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Staff & service
The staff is terrible. They are rude and very mean. They will charge $ your second child (whether it’s 1 or 2 or 3 years old) who stay same room with you. I think the hotel is partially owned by the government. That’s why they don’t care about customer
Stayed 4 nights in Jul 2019
Response from Saigon-Dalat Hotel on Sep 2, 2019
Dear Sir/ Madam, We are so sorry about your experience at our hotel. Our polices will be charge the second child. Because you have stay 2 adult and 2 child. We hope see you a next time! Have a good day sir/ madam! Best Regard!

4/10 Poor

Amy

Traveled with family and small children
Disliked: Staff & service
The staff is very rude. Remember this hotel is half-owned by the government
Stayed 3 nights in Jul 2019

8/10 Good

Anh

Liked: Staff & service, room comfort
Nice hotel to stay
The hotel locates a good location. But it has a weak wifi
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2019

8/10 Good

Tan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room & bed linens. Friendly staff. Convenient location
Stayed 1 night in Apr 2019
Response from SAIGON DALAT HOTEL on May 3, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Very slow wi fi that keeps dropping out. There are never any bars open to get a drink.
Stayed 2 nights in Apr 2019
Response from SAIGON DALAT HOTEL on May 3, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveler

Stayed 3 nights in Mar 2019
Response from SAIGON DALAT HOTEL on May 3, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in DaLat.
Nice, very large hotel. Saw very few other guests except at breakfast. The breakfast was good, good selection other than cold cereals. Eggs cooked to order.Friendly, helpful staff throughout the hotel. Easy walking to restaurants and services.Taxis waiting at hotel so easy to catch a ride.Quiet Hotel.
Stayed 2 nights in Jan 2019
Response from SAIGON DALAT HOTEL on Feb 15, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from SAIGON DALAT HOTEL on Jan 19, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Nicholas, Dalat, VN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saigon Dalat was very kind in helping us setup our pre wedding departure in the foyer at late notice. Lovely place to stay and close to everything!! Thank you
Stayed 4 nights in Jan 2019
Response from SAIGON DALAT HOTEL on Jan 11, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within 2mins, check-in is done. Room in great condition. Breakfast is well balanced. Staffs are warm and with gentle smile. A little walk from town center though.
Stayed 1 night in Jan 2019
Response from SAIGON DALAT HOTEL on Jan 11, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.. Very appealing and comfy.. Great location, and best of all, the cost will not break the bank, from luxury to tight budget.. Just an FYI for visiting westerners, its not a super modern hotel.. I'm from MN, and i was pleased..
Stayed 2 nights in Dec 2018
Response from SAIGON DALAT HOTEL on Jan 11, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Xiaole

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good location but hotel needs a refurb
The hotel is in a good location, within walking distance to the largest attraction spot - the crazy house, and also 10-15 mints to the town center. However, on the first two nights, the stay was ok, on the last night, there was a group of local people, talking really loudly and the wall was thing, so you can hear people from the next room, which woke me up at mid-night Overall, the hotel looks a bit old with cracks on the wall etc, needs a bit of refurb; the receptionists are friendly.
Stayed 3 nights in Nov 2018
Response from SAIGON DALAT HOTEL on Jan 11, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Kitano, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was centrally located close to everything so it was very convenient. Had a tennis court & indoor heated pool which was nice because it was very cool to chilly outside. Breakfast was great. Room was roomy & very nice. Only 2 complaints...1) bathroom had a slight musty odor & 2) front desk gave us bad info about renting a moped. Other than that i enjoyed my stay. I would definitely go back & reccommend this hotel to a friend.
Stayed 3 nights in Nov 2018
Response from SAIGON DALAT HOTEL on Nov 23, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dov, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff, very spacious room, good public facilities
Stayed 1 night in Nov 2018
Response from SAIGON DALAT HOTEL on Nov 23, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sharon, Kuala Lumpur

Liked: Room comfort
Disliked: Staff & service
The room is spacious & has the view of overlooking the city. The staff however is almost non-existent. You can hardly see any staff around. The concierge forgot to return my passport when they took it upon check-in. Only realised it when I returned to the room & called the concierge to check. The hotel is quite a distance from the town.
Stayed 2 nights in Aug 2018
Response from SAIGON DALAT HOTEL on Nov 23, 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Louise

Liked: Cleanliness, room comfort
Overdue an Update.
The hotel was very comfortable. Rooms are well appointed and clean. Staff are friendly, however certainly don’t go above or beyond in providing service or when asking for some ideas for sightseeing or places to eat, staff didn’t really do anything. However the hotel is very “tired”, needing upan update bringing it from the 80s into present. For the price I would have expected a little more.
Stayed 3 nights in Aug 2018
Response from SAIGON DALAT HOTEL on Sep 2, 2018
Thank you for staying with us. We always try to bring you the happy holidays. Please thank your feedback!

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2018
Response from SAI GON DA LAT HOTEL on Dec 9, 2018
Thank you for staying with us. We always try to bring you the happy holidays. Please thank your feedback!

10/10 Excellent

Iskra and Vasil, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice old stylish hotel but beautiful, rooms are spacious with spectacular view, stuff excellent with good manners and very helpful.It is very central and close to the popular places to visit.Highly recommended
Stayed 3 nights in Apr 2018
Response from SAIGON DALAT HOTEL on Apr 15, 2018
Thank you for staying with us. We always try to bring you the happy holidays. Please thank your feedback!

6/10 Okay

Ldo976, California

Liked: Cleanliness
Disliked: Staff & service, room comfort
Average and bad experience
We visited 7 different destinations on this trip to Vietnam. This is the worst hotel we had stayed. This is not a 4 stars hotel. The receptionist staff was not very friendly or helpful. When I booked the hotel, I specifically asked for a quiet hotel room. She put us in a room facing a busy street. When we requested to change the room, she claimed that there was no other room available, but we found room available on Expedia.com and other online sites. The room is clean, but the bed is super hard, so not very comfortable. Two of the lamps were not working and the internet was super slow and unsecured. The breakfast was average. On our departure day, we went to breakfast early to catch our flight. The coffee and congee were cold, so we decided to get breakfast at the airport instead.
Stayed 2 nights in Mar 2018
Response from SAIGON DALAT HOTEL on Mar 16, 2018
Thank you for staying with us. We always try to bring you the happy holidays. Please thank your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Sauna didn't work. Extractor fan in the bathroom didn't work. WiFi in the room never worked. Other than that everything was perfect. Breakfast was excellent.
Stayed 1 night in Mar 2018
Response from SAIGON DALAT HOTEL on Mar 7, 2018
Thank you for staying with us. We always try to bring you the happy holidays. Please thank your feedback!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Da Lat Hotel
Great and accommodating staff, clean rooms, a great Breakfast Buffet..Will stay again on a return trip.
Stayed 3 nights in Jan 2018
Response from SAIGON DALAT HOTEL on Jan 24, 2018
Thank you for staying with us. We always try to bring you the happy holidays. Please thank your feedback!

4/10 Poor

Jeff, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Basic hotel
Terrible breakfast, hard pillows, no mini fridge in the room.
Stayed 3 nights in Dec 2017
Response from SAIGON DALAT HOTEL on Jan 5, 2018
Thank you for staying with us. We always try to bring you the happy holidays. Please thank your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Thank you for staying with us. We always try to bring you the happy holidays. Please thank your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Oct 2017
Thank you for staying with us. We always try to bring you the happy holidays. Please thank your feedback!

8/10 Good

Mike

Liked: Cleanliness, room comfort
Very Average
Overall the building and service was pretty average. Overall it was the little things that didn't work, the room safe didn't work, the room phone didn't work, the bar was supposed to be open, but it wasn't etc. If this place is available for a good price then it would represent good value. My advice would be to shop around first.
Stayed 4 nights in Sep 2017
Thank you for staying with us. We always try to bring you the happy holidays. Please thank your feedback!

8/10 Good

Rocket , Sydney Australia

Quite a nice hotel
Quite a nice hotel. So if you are searching for a nice hotel in Dalat, this is a reasonable choice. Central location, handy to shops and restaurants Everything in town, is within a $2 taxi ride. Breakfast was included. Nice comfortable rooms,
Stayed 1 night in Jun 2017

8/10 Good

Ann, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with nice balcony views
Pleasant 4 night stay, comfortable beds, fairly quiet room except for noise from loud neighbours through connecting door. Nice heated swimming pool but heavily chlorinated. Good breakfast selection. Easy walk with kids to Crazy house but quite a walk to downtown although taxi is cheap.Easy checkin/out, friendly staff especially doormen. Would stay again! Good value for money.
Stayed 4 nights in Jun 2017

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge beautifully decorated room in lovely hotel.
We stayed in this lovely hotel for 3 nights. Room was huge and beautifully decorated. Breakfast was good with plenty of variety. We found the restaurant menu a bit limited and expensive. Hotel was quite a walk from the town centre.
Stayed 3 nights in May 2017