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Reviews of Akra Collection Layan

4.5 out of 5
Akra Collection Layan
Layan Soi9, Choeng Thale, Phuket Province

Reviews

9.2

Wonderful

Rating 10 - Excellent. 9 out of 11 reviews" "
Rating 8 - Good. 0 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.0/10

Cleanliness

7.2/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Adel, jeddah

Traveled with family
Disliked: Amenities, property conditions & facilities
To be honest its the first and last time
Stayed 3 nights in Feb 2024
Response from Cherry on Feb 13, 2024
Dear Adel,Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We are looking into this issue and hope to resolve it promptly and accurately. We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team

10/10 Excellent

Oi Ying Teresa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although it likes isolated, but this is their selling point. Beautiful villa, friendly staff!
Stayed 2 nights in Jan 2024
Response from Cherry on Feb 13, 2024
Dear Value Customers, Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our villas. You can be ensure that we will maintain the best standard of services and facilities at all times. We do hope to have the opportunity to welcome you back again very soon. Best regards,Management Team

10/10 Excellent

Pui Chun

Liked: Cleanliness, property conditions & facilities
Overall, it's not bad. If they can accept credit cards, paid for deposit and services fee is most convenient for travel visitor. Will book this villa again anyhow.
Stayed 2 nights in Dec 2023
Response from Cherry on Jan 8, 2024
Dear Pui Chun, Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our resort. You can be ensure that we will maintain the best standard of services and facilities at all times. We do hope to have the opportunity to welcome you back again very soon. Best regards, Management Team

10/10 Excellent

Oliver

Stayed 4 nights in Jul 2023
Response from Cherry on Aug 28, 2023
Dear Oliver, Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our resort. You can be ensure that we will maintain the best standard of services and facilities at all times. We do hope to have the opportunity to welcome you back again very soon. Best regards, Management Team

10/10 Excellent

VANAVIA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is darling! The staff was wonderful! The security guard was so helpful! Communication and cleanliness amazing! This place is highly recommended 💓💓💓💓💓💓💓💓
Stayed 5 nights in Sep 2022
Response from Cherry on Oct 13, 2022
Dear Vanavia , Thank you for choosing AKRA Collection Layan and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our resort. You can be ensure that we will maintain the best standard of services and facilities at all times.We do hope to have the opportunity to welcome you back again very soon. Best regards, Management Team

10/10 Excellent

Vinthuja

Liked: Cleanliness, room comfort
The staff was very friendly, especially Mr. May, who was quite helpful. There's room for improvement in the breakfast.
Stayed 1 night in Jan 2024
Response from Cherry on Mar 29, 2024
Dear VinthujaThank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our villas. You can be ensure that we will maintain the best standard of services and facilities at all times.We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team

10/10 Excellent

Cheuk Lam Charlie

Stayed 1 night in Jun 2023

4/10 Poor

Jun Hyun

Traveled with family
Disliked: Room comfort
Stayed 3 nights in Jan 2023
Response from Cherry on Feb 17, 2023
Dear Value Customers, Thank you for choosing AKRA Collection Layan and for having taken the time to share your feedback. Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.We do hope to have the opportunity to welcome you back again very soon. Best regards, Management Team

10/10 Excellent

Maximilian

Liked: Cleanliness, property conditions & facilities
Danke War sehr schön Mehr Auswahl in der Frühstückskarte. 2 Wochen immer das gleiche zur Auswahl. Kommen gerne wieder. Sehr freundliches Personal. Immer schnell im antworten und helfen.
Stayed 14 nights in Sep 2022
Response from Cherry on Oct 13, 2022
Dear Maximilian, Thank you for choosing AKRA Collection Layan and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our resort. You can be ensure that we will maintain the best standard of services and facilities at all times.We do hope to have the opportunity to welcome you back again very soon. Best regards, Management Team

10/10 Excellent

Hitoshi, Suginami

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022