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Reviews of Hampton Inn & Suites Chicago-Burr Ridge

2.5 out of 5
Hampton Inn & Suites Chicago-Burr Ridge
100 Harvester Dr, Burr Ridge, IL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 512 out of 686 reviews" "
Rating 8 - Good. 118 out of 686 reviews" "
Rating 6 - Okay. 26 out of 686 reviews" "
Rating 4 - Poor. 14 out of 686 reviews" "
Rating 2 - Terrible. 16 out of 686 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views
Stayed 3 nights in May 2024
Response from Allison on May 13, 2024
Thank you, Maria. It was a pleasure having you with us!

6/10 Okay

jill

Liked: Cleanliness
Averagw
Stayed 1 night in Apr 2024
Response from Allison on May 13, 2024
Thank you for the feedback, Jill. If there is anything we could have done better, please do not hesitate to reach out to us directly!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, thanks
Stayed 3 nights in Apr 2024
Response from Allison on May 1, 2024
Thank you for the feedback, Eric. Hope to see you again next time!

10/10 Excellent

Ines

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little far from the city if you don’t have a car.
Stayed 3 nights in Apr 2024
Response from Allison on May 1, 2024
Hello Ines. Glad to hear your stay went well. Thank you for the 5-star review!

8/10 Good

Brandon, MONTROSE

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Allison on May 1, 2024
Hi Brandon! Thank you for the 4-star review. If there is anything we could have done better, please do not hesitate to let us know. We hope to see you again soon.

10/10 Excellent

Anthony, Peoria

Stayed 2 nights in Mar 2024
Response from Allison on May 1, 2024
Thank you, Anthony. We hope to see you again soon!

10/10 Excellent

Nicholas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet and in a nice area. The staff were helpful and friendly. The complimentary breakfast was much better than expected. Surprisingly good, actually. It was nice not having to drive around for a breakfast.
Stayed 2 nights in Apr 2024
Response from Allison on May 1, 2024
Hi Nicholas! I'm thrilled to hear you found the breakfast and our Team to your liking. We truly appreciate the feedback and hope to see you again soon!

10/10 Excellent

Robert

Liked: Property conditions & facilities
Great hotel
Stayed 1 night in Jan 2024
Response from Allison on May 1, 2024
Thank you for the wonderful feedback, Robert. We appreciate you!

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little surprised there was no alarm clock in the room though I didn’t need one for this trip. Cleanliness of the room and facilities was top rate. Also, an excellent complimentary breakfast.
Stayed 1 night in Apr 2024
Response from Allison on Apr 8, 2024
Hi Richard! Thank you for the feedback. We were surprised, as well, when Hilton told us alarm clocks are no longer brand standard. I'm glad you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Allison on Apr 8, 2024
Thank you, Ayman. Hope to see you again next time!

2/10 Terrible

Donna, Atlanta

Stayed 1 night in Mar 2024
Response from Allison on May 1, 2024
Hi, Donna. Sorry to hear your stay did not go well. Please reach out to us directly to further discuss.

10/10 Excellent

Rafael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Mar 2024
Response from Allison on Mar 27, 2024
Thank you, Rafael! Glad you enjoyed your stay. Hope to see you again soon.

2/10 Terrible

David

Stayed 1 night in Mar 2024
Response from Allison on Apr 8, 2024
Hello, David. I'm sorry to hear you did not enjoy your stay. Please reach out to us and let us know about your experience.

8/10 Good

Nicolaos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great
Stayed 5 nights in Feb 2024
Response from Allison on Mar 2, 2024
Thank you for taking the time to review your recent stay with us! We hope to see you again soon.

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Feb 2024
Response from Allison on Mar 2, 2024
Thank you for the wonderful feedback, Susan! We hope to see you again soon.

6/10 Okay

Caleb

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The water preassure and tempurature were a little low but ither than that good stay.
Stayed 1 night in Feb 2024
Response from Allison on Mar 2, 2024
Please allow me to apologize for the issue you experienced with the water. If there is anything we can do for the inconvenience, please do not hesitate to let us know. I am, however, glad the rest of the stay was good!

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room and great layout.
Stayed 1 night in Feb 2024
Response from Allison on Mar 2, 2024
Thank you for the wonderful feedback, Don! We hope to see you again soon.

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Thank you ! staff was exceptional!
Stayed 1 night in Jan 2024
Response from Allison on Mar 2, 2024
Thank you for the wonderful feedback, Mike! I will definitely share this with the Team. We hope to see you again soon.

10/10 Excellent

Louis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was well
Stayed 2 nights in Jan 2024
Response from Allison on Mar 2, 2024
Thank you for the wonderful feedback, Louis! We hope to see you again soon.

10/10 Excellent

Don

I like the style and spaciousness of the room.
Stayed 1 night in Jan 2024
Response from Allison on Mar 2, 2024
Thank you for the wonderful feedback Don! We hope to see you again soon.

10/10 Excellent

Mauricio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Allison on Mar 2, 2024
Thank you for the wonderful feedback, Mauricio! We hope to see you again soon.

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great and the staff was above and beyond friendly and helpful!
Response from Allison on Mar 2, 2024
Hi Arthur! Thank you for the wonderful feedback. I will definitely share this with the Team. We hope to see you again soon!

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and clean rooms and nice location
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Allison on Dec 17, 2023
Thank you, Joseph. We hope to see you again soon!

10/10 Excellent

ken, okemos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Looks like a relatively new construction.
Stayed 1 night in Dec 2023
Response from Allison on Dec 17, 2023
Thank you for the great feedback, Ken! Hope to see you again soon.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Allison on Nov 22, 2023
Hi Alison! Thank you for the feedback. We hope to see you again soon!

2/10 Terrible

Silvia

Stayed 1 night in Nov 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect!
The Hampton Inn is a beautiful hotel. The breakfast is included, and it plentiful. I would definitely recommend staying here.
Stayed 3 nights in Nov 2023
Response from Allison on Nov 15, 2023
Hi Jon! Thank you for the wonderful feedback. We hope to see you again soon!

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 1 night in Oct 2023
Response from Allison on Nov 4, 2023
Thank you, Tiffany. We hope to see you again soon!

10/10 Excellent

Mary

Stayed 2 nights in Oct 2023
Response from Allison on Nov 4, 2023
Thank you, Mary! Hope to see you again soon.

10/10 Excellent

son

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk girl was 5 star service. Also place was very quiet and clean
Stayed 1 night in Oct 2023
Response from Allison on Nov 4, 2023
Thank you so much for the wonderful feedback. Hope to see you again soon!

8/10 Good

Samantha

Stayed 1 night in Oct 2023
Response from Allison on Nov 15, 2023
Hi Samantha! Thank you for the feedback. We hope to see you again soon!

10/10 Excellent

Azra

Stayed 1 night in Sep 2023
Response from Allison on Nov 15, 2023
Hi Azra! Thank you for the wonderful feedback. We hope to see you again soon!

10/10 Excellent

Rocksand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Allison on Oct 19, 2023
Hi Rocksand! Thank you so much for the wonderful review. It was a pleasure having you with us & we hope to see you again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 Star Stay
Clean, comfortable beds. Almost soundproof room for being so close to the interstate! Great staff and breakfast.
Stayed 1 night in Oct 2023
Response from Allison on Oct 13, 2023
Hello! Thank you for taking the time to review your recent stay with us. I'm glad to hear you found the breakfast and our Team to your liking. We truly appreciate the feedback and hope to see you again soon!

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Hotel was close to Chicago and near the 55 expressway easy on and easy off. the staff was knowledge and friendly.
Stayed 4 nights in Oct 2023
Response from Allison on Oct 13, 2023
Hi Martha! Thank you for the wonderful feedback. We hope to see you again next time!

10/10 Excellent

Gregory J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location, room and breakfast.
Stayed 2 nights in Oct 2023
Response from Allison on Oct 13, 2023
Hi Gregory! Thank you for the wonderful feedback. We hope to see you again soon!

8/10 Good

maria

A/C wasn’t working in the room
Stayed 3 nights in Sep 2023
Response from Allison on Sep 27, 2023
Hi Maria! Thank you for the feedback. Please allow me to apologize for the inconvenience you experienced with the A/C. I have followed up with our Maintenance Team to make sure this does not happen again. We appreciate the feedback & hope to see you again next time.

8/10 Good

Narinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will recommend it for stay
Stayed 3 nights in Sep 2023
Response from Allison on Sep 27, 2023
Hello Narinder! Thank you for the feedback. We hope to see you again soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Allison on Sep 3, 2023
Thank you, William! We appreciate the feedback and hope to see you again soon.

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed having a larger space in the bathroom compared to other hotels I have stayed at. The beds were comfortable and the area was quiet.
Stayed 2 nights in Aug 2023
Response from Allison on Sep 3, 2023
Hi Heather! Thank you for the wonderful feedback. We hope to see you again soon!

10/10 Excellent

Rogelio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Allison on Sep 3, 2023
Thank you, Rogelio! Hope to see you again soon!

10/10 Excellent

THOMAS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet, clean, newer hotel. Great staff! Great 3 night stay! Would definitely stay here again.
Stayed 3 nights in Aug 2023
Response from Allison on Aug 26, 2023
Hi Thomas! Thank you for the feedback. We appreciate you & hope to see you again soon.

10/10 Excellent

KATKA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Aug 2023
Response from Allison on Aug 22, 2023
Hello Katka! Thank you for the wonderful feedback. It was a pleasure having you with us & we hope to see you again soon!

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice place
Stayed 1 night in Aug 2023
Response from Allison on Aug 22, 2023
Thank you for the feedback, Richard! It was a pleasure having you with us. Hope to see you again soon!

10/10 Excellent

Meshach

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 1 night in Aug 2023
Response from Allison on Aug 12, 2023
Thank you for the feedback! We're glad to hear you enjoyed your stay.

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good.
Stayed 4 nights in Aug 2023
Response from Allison on Aug 12, 2023
Hi Elizabeth! Thank you for taking the time to review your recent stay with us. I'm glad to hear you found everything to your liking. We truly appreciate the feedback and hope to see you again soon!

10/10 Excellent

Charles

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful. The staff was excellent, the room was super nice and clean, and the property was pet friendly as there was a park directly across the street. The breakfast was above average and would recommend this hotel to anyone staying in the Chicago area.
Stayed 4 nights in Aug 2023
Response from Allison on Aug 12, 2023
Hi Charles! Thank you for taking the time to review your recent stay with us! I'm glad to hear you found the overall cleanliness & breakfast to your liking. We truly appreciate the wonderful feedback and hope to see you again soon!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Allison on Aug 12, 2023
Hi Melissa! Thank you for the feedback. We hope to see you again soon!

10/10 Excellent

Azael

Stayed 1 night in Aug 2023
Response from Allison on Sep 3, 2023
Thank you, Azael! Hope to see you again soon!