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Reviews of Holiday Inn Charlottesville-Univ Area, an IHG Hotel

3 out of 5
Holiday Inn Charlottesville-Univ Area, an IHG Hotel
1901 Emmet St N, Charlottesville, VA

Reviews

7.8

Good

Rating 10 - Excellent. 293 out of 926 reviews" "
Rating 8 - Good. 325 out of 926 reviews" "
Rating 6 - Okay. 190 out of 926 reviews" "
Rating 4 - Poor. 69 out of 926 reviews" "
Rating 2 - Terrible. 49 out of 926 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Great value
Stayed 3 nights in Mar 2024

4/10 Poor

Christopher

G
Stayed 1 night in May 2024

10/10 Excellent

Emilie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were helpful. Tile floor at the entry and bathroom of our room was sticky. I had to use a wet washcloth to clean the entire area.
Stayed 1 night in May 2024

8/10 Good

David

Business traveler, Traveled with family
Nice hotel and great service
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 1 night in May 2024

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was a bust. Waited 15 minutes for an omelette and it was cold and too greasy to eat. Breakfast definitely not worth the cost.
Stayed 1 night in May 2024

10/10 Excellent

Curlie, Beverly

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff Was really friendly.
Stayed 1 night in May 2024

8/10 Good

Kristian

Business traveler
Liked: Cleanliness, staff & service
This was fine for the price - I did not want to spend lots of a few nights in town - simply wanted clean, safe, and for me quiet is important. The staff accommodated my request to move my room from one facing the highway to one facing the woods in the back. 29 can get loud! Exactly what I expected for the price. Breakfast is not included unlike most Holiday Inns I have stayed in so make sure you buy it in advance or make plans to get breakfast elsewhere.
Stayed 2 nights in Apr 2024
Response from Kringle on May 3, 2024
Thank you Kristian for your stay and that you had a great time.Just wanted to let you know for your future travels Holiday Inn breakfast you do have to pay for it. As a Holiday Inn Brand, you do get the service with it. No paper plates and forks at the Holiday Inn. However, if you do want continental breakfast Holiday Inn Express does offer it without no charge.Thank you, have a wonderful summer and please come back and see us again.

10/10 Excellent

Laura, Chapel Hill

Stayed 1 night in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Solid stay for the price
Stayed 1 night in Apr 2024

8/10 Good

Jessica

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good area and great staff!
Stayed 2 nights in Apr 2024

6/10 Okay

Megan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Maricar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Eda

Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Kendra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk employees and housekeepers were super sweet and welcoming, the room was as clean as expected (10/10), the ac unit worked great so this will definitely be the place I book when coming to Charlottesville again!! Thanks so much :)
Stayed 1 night in Mar 2024

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Mar 2024

2/10 Terrible

Ann

Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Shan

Liked: Cleanliness, staff & service
Breakfast took about 45 minutes to arrive..
Stayed 1 night in Feb 2024

6/10 Okay

Reyna

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Easy to park and check in however with check in staff were unsure about pet fees and never really checked us into the hotel until we were back from the event that brought us to the area, a second staff member stopped us and readdressed the fact that we had pets and if we were aware that additional fees would apply and asked for a credit card to be put on file. Overall, a messy check in process.
Stayed 1 night in Dec 2023

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Caroline

Great stay!
Stayed 3 nights in Oct 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Giancarlo

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Weird dynamics with house keeping. House keeping did not clean after our first night. Early evening when we asked the front desk, they (completely unfazed) indicated that house keeping was winding down and that should have gotten done earlier(it did not). On our third day, they did a lackluster job with one of the beds and did not make our other queen bed.
Stayed 3 nights in Nov 2023

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. A little pricey for what you get. Basic breakfast and a little difficult getting in and out but f the parking lot.
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Traveled with partner
Breakfast was terrible and $15. Cold and uninspired.
Stayed 1 night in Oct 2023

8/10 Good

jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 2 nights in Sep 2023

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointing that there was no bar service on a weekend evening. That should’ve been posted prior to reservation.
Stayed 1 night in Sep 2023

6/10 Okay

Jaswant

Business traveler
Stayed 1 night in Sep 2023

10/10 Excellent

Andrea

Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Good location.
Stayed 1 night in Aug 2023

6/10 Okay

Martha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Limfa

Traveled with partner
They want to charge extra for breakfast
Stayed 1 night in May 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Ricardo Luis Rodriguez

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed our stay in the hotel. The staff was very friendly ❤️
Stayed 4 nights in May 2023

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly staff and clean facility. Thank you!
Stayed 2 nights in May 2023

8/10 Good

William, Woodstock

Stayed 1 night in May 2023

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel and breakfast. The staff was friendly and helpful. The rooms were clean. We were hesitant at first about it being pet friendly, but just booked a higher level floor. No trace of pets there.
Stayed 1 night in May 2023

10/10 Excellent

Marissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean
Very clean and comfortable and the staff was amazing!
Stayed 1 night in Apr 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice, shopping close, staff accomodating.
Stayed 1 night in Mar 2023

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to UVA. Very roomy
Stayed 1 night in Mar 2023

4/10 Poor

Jessica

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and clean rooms. The third floor smelled similar to a nursing home when I got off elevators. Not sure what that was about. Had trainees checking in which proved slow and unsure of which keys to push on their computer.
Stayed 1 night in Mar 2023

10/10 Excellent

John, Roanoke

Stayed 1 night in Mar 2023

6/10 Okay

Jane

Liked: Staff & service, property conditions & facilities
Wide space under the door makes it noisy. Front desk was understaffed. Very hard to get in and out of because of traffic patterns.
Stayed 1 night in Mar 2023