Dear Mr. Mahir,Thank you for taking the time to leave us a 5-star rating! We appreciate your support and hope to have the pleasure of welcoming you back again in the future. Best regards,Vanessa de NavaFront Office Manager

Dear Mr. Ben,We are truly heartened to receive your generous review of The Fellows House, Curio Collection by Hilton. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Best regards,Vanessa de NavaFront Office Manager

Dear Yung Wan,Thank you for your feedback on your recent stay at The Fellows House, Curio Collection by Hilton. We are glad to hear that you found our hotel to have relatively new facilities and that you appreciated the family-friendly atmosphere of our swimming pool. We apologize for any inconvenience caused by the road work outside, especially for guests with baby strollers.It is wonderful to know that you found our staff to be excellent. However, we regret the long queues at breakfast. We understand that this can be frustrating, particularly during peak seasons. Rest assured, we will take your feedback into consideration and work on improving our processes to ensure a smoother dining experience for our guests in the future.We are delighted that you enjoyed the overall stay and liked the design of our apartments. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even more pleasant experience. If there's anything else we can assist you with, please don't hesitate to let us know.Best regards,Vanessa de NavaFront Office Manager

Dear Sharon,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered with the lifts during your stay. It's disappointing to hear that you had to wait longer than expected and that the lifts seemed to prioritize the ground floor over others. We'll address this issue with our maintenance team to ensure smoother and more efficient operation in the future.We're glad to hear that despite this issue, you found the hotel to be great and the staff to be brilliant. It's our priority to ensure that all our guests have a comfortable and hassle-free experience, and we appreciate your patience and understanding.We're also sorry to hear about the miscommunication regarding your booking through Expedia. We'll follow up with our reservations team to ensure better coordination between third-party booking platforms and our hotel to prevent such issues in the future.Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more seamless experience. If there's anything else we can assist you with, please don't hesitate to reach out.Best regards,Vanessa de NavaFront Office Manager

Dear Geeta,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to The Fellows House, Curio Collection soon.Kind Regards,Vanessa de NavaFront Office Manager

Dear Joe,Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words regarding Joanna's excellent service and the helpfulness of our front desk team.At The Fellows House, we strive to provide exceptional service to all our customers, and it's always gratifying to hear when we succeed in our efforts. I'll be sure to pass on your compliments to Joanna and the front desk staff. They'll be delighted to know that their hard work and dedication are recognized and valued.If you ever need assistance in the future or have any further feedback to share, please don't hesitate to reach out to us. We're here to ensure your experience with us remains outstanding.Once again, thank you for choosing The Fellows House. We look forward to serving you again soon.

Thank you for sharing your positive experience! We're delighted to hear that you enjoyed your stay at our hotel and found our spa to be a lovely addition to your trip. Maintaining cleanliness and providing high-quality amenities are top priorities for us, and we're glad that you found our spa to be clean and enjoyable. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back on your next trip!Best Regards,Ashutosh More

I'm sorry to hear about the inconvenience you experienced during your stay at the Hilton. It sounds like the issues with the shower drainage and the malfunctioning fire alarm must have been frustrating, especially at such an early hour. It's understandable that you expected a more substantial apology given the circumstances, particularly since there were two guests affected.I'm glad to hear that despite these issues, you found the bar staff to be great, enjoyed the hotel, and appreciated the pool facilities. Your feedback regarding the apology and overall experience has been noted, and I'll ensure it's passed along to the appropriate team at Hilton for review. Your satisfaction is important to us, and we'll strive to do better in addressing any concerns you've raised. Thank you for taking the time to share your feedback.Best regards,Vishnu.

Dear Sophie,Thank you for your perfect rating! If you have any questions or need assistance with anything else, feel free to ask. Your satisfaction is important to us!

Dear David,Thank you for taking the time to leave a rating. We value your feedback and will use it to improve our services. If you have any specific suggestions or concerns you would like to share with us, please do not hesitate to reach out. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Best regards,Vanessa de NavaFront Office Manager

Thank you for taking the time to share your feedback regarding your recent stay at the Fellows House Cambridge. We sincerely appreciate your insights as they help us improve our services and ensure that all our guests have a pleasant experience. We are delighted to hear that you found our hotel to be lovely, clean, and well-maintained. Providing a comfortable and welcoming environment for our guests is our top priority, and it's gratifying to know that we succeeded in meeting your expectations in this regard. We apologize for any inconvenience caused by the roadworks in the local area. Unfortunately, these circumstances are beyond our control, but we understand that they can impact our guests' overall experience. However, we're pleased to hear that you found the walk into town enjoyable once you reached the park across the river. Please accept our sincerest apologies for the inconvenience you experienced with the timing of the room cleaning and the incident involving a staff member attempting to enter your room in the evening. This is certainly not the level of service we strive to provide, and we will address these issues with our team to ensure that such occurrences are avoided in the future. Despite these challenges, we are glad to know that you had an overall enjoyable stay with us. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to contact us directly.

Dear Holly,We are truly heartened to receive your generous review of The Fellows House, Curio Collection by Hilton. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Best regards,Vanessa de NavaFront Office Manager

Dear Valued Guest,Thank you for your perfect rating! If you have any questions or need assistance with anything else, feel free to ask. Your satisfaction is important to us!Best regards,Vanessa de NavaFront Office Manager

Dear Richard,Thank you for your feedback. We appreciate your rating, and if you have any additional feedback or suggestions, please do not hesitate to share them with us. We aim to continuously improve our services to provide the best possible experience for our guests.Best regards,Vanessa de NavaFront Office Manager

Dear Stephen,I am delighted to hear that you had an enjoyable 3-night break at the hotel and that your check-in experience was smooth. It sounds like you had a great time, particularly with the upgrade to an apartment room and the pleasant atmosphere throughout the hotel.It is also wonderful to hear that you took advantage of the swimming and sauna facilities, had a nice dinner at the Folio Kitchen, and found the staff to be pleasant and helpful. The walkable distance to Cambridge city centre is certainly a convenient feature.Thank you for sharing your positive experience, and I hope you have more wonderful stays in the future if you choose to return to the hotel.Best regards,Vanessa de NavaFront Office Manager

Dear Hollie,Dear Hollie,I am delighted to hear that you had an amazing stay and highly recommend the place. It is always great to hear about positive experiences. If you have any specific highlights or aspects of your stay that you would like to share, feel free to do so. Whether it is the service, amenities, or any other details, your feedback can be helpful for other travellers considering a stay at the same place. If you ever have more to share or if you have any questions or requests for future stays, do not hesitate to let me know.Best regards,Vanessa de NavaFront Office Manager

Dear Caroline,It is wonderful to hear that you liked the apartment-style rooms at the hotel and found the bed to be extremely comfortable and clean. Comfortable and clean accommodations are essential for a pleasant stay, and it is great to know that you had a positive experience with these aspects of your room. Apartment-style rooms can also provide added space and convenience, making your stay more enjoyable. Thank you for sharing your feedback!Best regards,Vanessa de NavaFront Office Manager

Dear Berna,Thank you for your time to give a rating with us. We do look forward to welcome you back to at The Fellows House soon.Kind Regards,Vanessa de NavaFront Office Manager

Dear Nigel,Thank you for the perfect rating! We are delighted that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we are here to ensure you have a wonderful visit whenever you choose to stay with us. If you have any specific comments or requests in the future, please feel free to reach out. We look forward to welcoming you back for another outstanding stay.Sincerely,Vanessa de NavaFront Office Manager

Dear Jo,Thank you so much for choosing to celebrate your daughter's birthday with us, and for taking the time to share your wonderful feedback! We are thrilled to hear that your stay was perfect in every way.Our team takes great pride in providing friendly and helpful service, and it is heartening to know that you felt well taken care of during your visit. We are glad you appreciated the Christmas decorations, which we work hard to make special for our guests.It is fantastic to hear that you enjoyed our delicious food offerings, and we are pleased that the portion sizes were to your satisfaction. Providing a comfortable and spacious room is important to us, and we are delighted your daughter had a great time in the pool.Your kind words and appreciation mean the world to us. We are looking forward to welcoming you back for another memorable stay. Once again, thank you for choosing our hotel, and we cannot wait to see you again soon!Warm regards,Vanessa de NavaFront Office Manager

Dear hayley,Thank you for sharing your rating for your recent stay at The Fellows House. If there are any specific details or suggestions you would like to share with us to help us improve and make your next stay even better, please feel free to reach out. Your input is highly valuable to us, and we are committed to enhancing our guests' experiences.Thank you for choosing our hotel, and we look forward to the opportunity to serve you again in the future.Warm Regards,Vanessa de NavaFront Office Manager

Greetings from The Fellows House, Cambridge!!!We would like to take this opportunity to thank you for taking the time to write to us.It is our sincere endeavour to ensure that our guests enjoy a memorable experience, and we are delighted to know that you had a wonderful stay with us.We are very happy and delighted that we were able to create the pleasant experience and make a difference to you. Your appreciation has been shared with my team and we are motivated to strive for excellence.We greatly value your patronage and look forward to welcoming you back to The Fellows House soon.With best regards,Ashutosh More

Greetings from The Fellows House, Cambridge!!!At the outset, please accept my sincere apologies for the inconvenience caused to you. I fully empathize with the situation you mentioned, and I am truly sorry to have let you down.While I have shared your feedback with the concerned Departments to ensure that corrective measures are taken immediately and effectively, however, we are unable to locate your reservation for us to take necessary actions.May I please once again request you to give us more information and in a greater detail so that we are able to take appropriate action.Regards,Ashutosh More

Dear Graham,Greetings from The Fellows House, Curio Collection by Hilton.I am glad to hear that you found the layout and quality of your room to be excellent. A comfortable bed and high-quality bedding can make a big difference in the overall quality of your stay. It is understandable that you would want to adjust the room temperature for better sleep comfort.Overall, it is important for us to take guest feedback into account to continuously improve our guest experience, and your input is valuable in ensuring a more comfortable stay in the future.Thank you and looking forward to welcoming you back at The Fellows House.Best regards,Vanessa de NavaFront Office Manager

Dear Claudine,Thank you for your concise feedback! We are thrilled to hear that your experience at our hotel was nothing short of amazing.Maintaining a clean, modern environment and providing great service are top priorities for us, and it is wonderful to know that we hit the mark during your stay.We cannot wait to welcome you back for another amazing experience here at The Fellows House.Warm regards,Vanessa de NavaFront Office Manager

Dear Melanie,We appreciate your feedback, even if you did not leave any comments this time. Your rating lets us know that you had a positive experience during your stay, and we are grateful for your support. If you ever have any specific feedback or requests in the future, please feel free to share them with us. We look forward to serving you again and aim to make your next visit even more exceptional.Best regards,Vanessa de NavaFront Office Manager

Dear Lee,Thank you for the perfect rating! We appreciate your feedback and are delighted to hear that you had a positive experience with us. If you ever decide to share more detailed comments or have any specific suggestions or requests in the future, please feel free to reach out. We are here to make your experience even better. Safe travels and we look forward to serving you again.Best regards,Vanessa de NavaFront Office Manager

Greetings from The Fellows House, Cambridge!!! We would like to take this opportunity to thank you for taking the time to write to us. It is our sincere endeavour to ensure that our guests enjoy a memorable experience, and we are delighted to know that you had a wonderful stay with us. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to The Fellows House soon. With best regards,Ashutosh More

Dear David,Thank you for taking the time to share your comments. All guest comments are extremely important to us, as it is only through our guest feedback that we are able to assess and continuously improve the service standards, which we strive to achieve. I am very sorry that you did not entirely enjoy your stay with us. I sincerely hope that we will have another occasion to welcome you back with us again on a future trip to Cambridge.Thank you,Regards.

Greetings from The Fellows House, Cambridge!!! We would like to take this opportunity to thank you for taking the time to write to us. It is our sincere endeavour to ensure that our guests enjoy a memorable experience, and we are delighted to know that you had a wonderful stay with us. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to The Fellows House soon. With best regards,Ashutosh More

Greetings from The Fellows House, Cambridge!!! We would like to take this opportunity to thank you for taking the time to write to us. It is our sincere endeavour to ensure that our guests enjoy a memorable experience, and we are delighted to know that you had a wonderful stay with us. We greatly value your patronage and look forward to welcoming you back to The Fellows House soon. With best regards,Ashutosh More

Dear Lucy,It is wonderful to hear that you had such a positive experience at the hotel! Impressive rooms and a fantastic breakfast can truly enhance the overall stay. Your enthusiasm and intention to return are great indicators of a memorable and satisfying visit. I hope your next visit is just as enjoyable!Best regards,Vanessa de NavaFront Office Manager

Dear valued guest,Thank you for sharing your feedback with us. We appreciate your compliments about the room but are sorry to hear about the details that affected your overall experience. Your comments are valuable to us as we continually strive to enhance our guests' stay.We will address the concerns you raised regarding the soap dispensers, the rain showerhead, water heating, and pillow options. Your feedback helps us identify areas for improvement, and we are committed to ensuring a more enjoyable experience for our guests.We appreciate your input, and we hope to have the opportunity to serve you again in the future with an improved experience. Thank you for choosing our The Fellows House.Best regards,Vanessa de NavaFront Office Manager

Dear Teresa,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us.It is fantastic to know that you found our staff lovely and friendly. We take pride in creating a warm and welcoming atmosphere for our guests. And we are thrilled that you had a restful night on our comfiest beds with clean plush bedding. Your comfort is our priority!We are also pleased that you found our service fabulous. Providing excellent service is what we aim for, and we are glad we could meet your expectations.Our central location is indeed a highlight, and we are glad it added to the overall brilliance of your experience.Thank you for choosing us, and we cannot wait to welcome you back for another fantastic stay!Best regards,Vanessa de NavaFront Office Manager

Dear Aditya,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay at The Fellows House and that the quiet rooms and immaculate surroundings contributed to a wonderful experience.We appreciate your kind words about our attentive staff; providing excellent service is always our top priority. It is great to know that their efforts were noticed and We would be delighted to welcome you back for another stay in the future. If there's anything specific you'd like us to improve or if you have any special requests for your next visit, please feel free to let us know.Car parking, as in many city centres, is at a premium, and Cambridge is no different. Regarding our car parking fee, we believe that the overnight charge of 24 does represent good value for money and is certainly on par with or even cheaper than other city centre hotels and public car parks in Cambridge.Thank you again for choosing our hotel, and we look forward to hosting you again soon.Best regards,Vanessa de NavaFront Office Manager

Dear Mary,We are delighted to hear that you enjoyed your stay at The Fellows House! It is fantastic to know that you found the room comfortable, the bed cosy, and enjoyed the breakfast and dinner offerings. We are also pleased that you were able to make use of our pool, sauna, and steam room facilities. Our staff strives to provide accommodating and attentive service, and we are glad to see their efforts reflected in your experience. If you have any further feedback or if there is anything specific you would like to share, please do not hesitate to let us know. We appreciate your positive comments and look forward to welcoming you back for another enjoyable stay!Best regards,Vanessa de NavaFront Office Manager

Dear elaine,We understand that the road construction in the vicinity was inconvenient during your stay. While this is beyond our control, we appreciate your understanding of the situation. We hope that despite this inconvenience, you were able to enjoy your time at The Fellows House. If there is anything specific you would like to share or if there's a way we can enhance your experience during future visits, please feel free to let us know. Your feedback is valuable, and we look forward to the opportunity to welcome you back under more favourable circumstances.Best regards,Vanessa de NavaFront Office Manager

Dear Lakhbir,We are delighted to hear that you had a very pleasant stay at The Fellows House! It is great that you found the staff to be friendly and the location convenient for easy walking to the city centre. We are also pleased that you enjoyed the bonus of parking and appreciated the hotel's lovely décor and cleanliness. If you ever decide to try our food offerings on a future visit, we hope it will meet your expectations. Thank you for choosing The Fellows House, and we look forward to welcoming you back!Best regards,Vanessa de NavaFront Office Manager

Dear Mark,We are thrilled to hear about your excellent experience at The Fellows House! It is wonderful that you enjoyed our pleasant interior, spacious rooms, and the ideal location in Cambridge. We appreciate your feedback on our friendly and polite staff. While we understand your observation about the parking cost, we are pleased that you found it to be excellent and safe. Thank you for considering us as your top choice in the area, and we look forward to welcoming you back on your next visit!Best regards,Vanessa de NavaFront Office Manager

Dear Jemjila,We are delighted to see that you rated your experience with us a perfect 10! Your satisfaction is our priority, and we hope to welcome you back for another excellent stay in the future.Best regards,Vanessa de NavaFront Office Manager

Dear Paul,Thank you for providing a perfect rating for your experience at The Fellows House! If you have any additional comments or specific feedback you would like to share, we would be delighted to hear from you. Your input helps us ensure we continue to meet and exceed your expectations in the future.Looking forward to another opportunity in providing you another unforgettable experience on your future stay.Best regards,Vanessa de NavaFront Office Manager

Dear James,We are glad to hear that you enjoyed your stay in one of our apartments during your previous visit. Our apartments are designed to provide guests with extra space and convenience, including a small kitchen for added comfort. It is wonderful to know that you found the rooms pleasant and that you had a comfortable and enjoyable experience.We look forward to hosting you again and hope you have another fantastic stay at The Fellows House, Curio Collection by Hilton.Sincerely,Vanessa de NavaFront Office Manager

Dear Malcolm,Thank you for sharing your feedback. We are glad to hear that you found our hotel attractive and appreciated the amenities it offered. However, we understand your concerns about breakfast not being included and the cost of on-site car parking. While breakfast in many Hilton hotels is not included in the standard room rate, it is possible to choose a rate that does include breakfast during the booking process. Car parking, as in many city centres, is at a premium and Cambridge is no different. We have a limited number of parking spaces and we believe we offer a high quality, safe and secure but limited self-parking service to our guests. The choice for our guests is to park on the road near the hotel, some of the these which are close are residential only or chargeable. Regarding our car parking fee, we believe that the overnight charge of 24 does represent good value for money and is certainly on a par with or even cheaper than other city centre hotels and public car parks in Cambridge.We hope you had an enjoyable stay overall and would be delighted to welcome you back in the future. If you have any further comments or suggestions, please feel free to share them with us.Best regards,Vanessa de NavaFront Office Manager

Dear iona,Thank you for sharing your wonderful experience with us! It was a pleasure to provided you with exceptional customer service and made your stay comfortable. Your kind words is truly appreciated.If you ever have the opportunity to stay with us again or if you have any more feedback or comments to share, please feel free to reach out. We look forward to welcoming you back in the future!Best regards,Vanessa de NavaFront Office Manager

Dear Alan,We appreciate your feedback and are glad to hear that you had a great overall experience during your stay. However, we understand your concern regarding the parking fee, and we apologize for any inconvenience this may have caused. Parking charges can vary depending on the location and hotel policies.If you have any more comments or suggestions or if there's anything else we can assist you with in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for another enjoyable stay.Best regards,Vanessa de NavaFront Office Manager

Dear Rahil,Greetings from The Fellows House, Curio Collection by Hilton!Thank you for sharing your valuable feedback. We are glad that you had an amazing stay with us. Our entire team always aim to create best experience and unforgettable moments for our guests. We look forward to seeing you back soon!Best Regards,Vanessa de NavaFront Office Manager

Dear Sheng,Thank you for providing your feedback on your recent experience at The Fellows House, Curio Collection by Hilton. Our team is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We hope to have the opportunity welcoming you back at The Fellows House for another memorable stay.Best Regards,Vanessa de NavaFront Office Manager

Dear Stephen,We are grateful to receive a perfect score of 10 from you! This is what we aim to do each day, It is indeed our pleasure to have the opportunity to serve you and provide you with an outstanding experience. We are looking forward to welcome you back at The Fellows House, Curio collection by Hilton.Best Regards,Vanessa de NavaFront Office Manager

Dear Chris,Thank you for the perfect score. It was certainly a pleasure having you as our guest and we were happy to see that you enjoyed your time with us. We hope to have the pleasure of welcoming you back at The Fellows House, Curio Collection by Hilton.Best Regards,Vanessa de NavaFront Office Manager

Dear Anonymous,Greetings from The Fellows House, Curio Collection by Hilton! Thank you for rating your recent stay with us. In line with it, we would like to know more about your experience as we saw that you rated it as 8 out of 10. We would love to hear it from you.Best Regards,Vanessa de NavaFront Office Manager