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Reviews of Astrotel Calamba

3 out of 5
Astrotel Calamba
Manila S Rd, Calamba, Laguna

Reviews

5.6
Rating 10 - Excellent. 6 out of 27 reviews" "
Rating 8 - Good. 4 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 6 out of 27 reviews" "
Rating 2 - Terrible. 8 out of 27 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

5.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Easy access to public transport. The room is clean and good size. The only thing i do not like is the smell of the room when i first time i arrived. The fumes of cigarette or tobacco was so strong. It seems like the nicotine sticks on the wall. You have to bring your own disinfectant and a good smell rubbing alcohol to neutralised the smell. Over all rating from me, it is very good.
Stayed 8 nights in Jan 2024

10/10 Excellent

Jett

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. Thank you.
Stayed 1 night in Nov 2023

10/10 Excellent

Jenny

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its near Rizal Shrine and SM Calamba. It has parking space for guest. Staffs were really accomodating, knowledgeable and friendly. It's very spacious, clean and I really love the view from my room's window.
Stayed 1 night in Aug 2022

8/10 Good

Demos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
It was ok. Kinda of a hassle that the mood light is not connected properly as it shares the same switch as the main light plus Netflix isn't working. It was ok though.
Stayed 1 night in Jul 2022

2/10 Terrible

rolando

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

dennis

Disliked: Cleanliness, staff & service
Needs more improvement in cleaning
Stayed 1 night in Jun 2019

2/10 Terrible

Mira

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Arnold

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Stayed 3 nights in Mar 2019

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities, room comfort
It's out of space :)
Good hotel, very nice staff, very helpful :)
Stayed 12 nights in Mar 2019

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. Definitely NOT staying here ever again
Definitely wont stay here again. its a cheap hotel but youre still paying too much. the hotel should pay you to stay here. Its dirty it stinks and the employees seriously need some customer service training. Horrible
Stayed 4 nights in Dec 2018

2/10 Terrible

Les

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
VIP room doesn't feel like VIP at all, WIFI not working, Lights switch not working properly, tv remote control doesn't have batteries, no fridge, the sink is rusty and it almost fall on my feet. I will never come back.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
on the 1st day of our stay in hotel the aircon was not getting cold i asked the front line to help us and gave us a remote but still not functioning. second day of our stay we asked the bell boy if we can transfer to another room because it is really hot and they allowed us to transfer but in the middle of the night the front liner called us and said that we have a minute to check out i told her that our reservation in hotel is 2 days and she apologize for that. Then again at exactly 6am the bellboy disturb us and told us that we have a minute to check out! i told him again what ive said in the front desk. I've just notice that the hotel has no coordination!
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

Lou, Philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel i've ever seen.
Common areas are dirty. Elevator from 5th flr going down is not working. Not comfortable to sleep on the bed as seemed mattress and pillow cases are not that clean and with stains. Light in the room is like that of the cabaret which is not appropriate for decent guests. Tv is blurred. Hotel Not recommendable.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not suitable for our family
Smoke-smelling room, and the air conditioner is not functioning well. We are sweating while sleeping.:(
Stayed 1 night in May 2018
Response from mel on Jun 21, 2018
We're sorry you were unhappy- we'll work hard to fix the issue you experience.Thanks for letting us know.

2/10 Terrible

janet, Las Piñas City, Philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good experience.
We were not given the expected room and we had to change 3 times because the rooms were not comfortable and hot.
Stayed 1 night in May 2018
Response from mel on Jun 21, 2018
We're sorry you were unhappy- we'll work hard to fix the issue you experience.Thanks for letting us know.

8/10 Good

Tao Shun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Response from carmela on May 16, 2018
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

ajvi, O.C

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed.
Sogo hotel is way better than astrotel. Not for travellers looking for a cozy comfortable place to spend the rest of the night.
Stayed 1 night in Apr 2018
Response from mel on Jun 21, 2018
We're sorry you were unhappy- we'll work hard to fix the issue you experience.Thanks for letting us know.

6/10 Okay

JOEY, CALAMBA

Disliked: Property conditions & facilities
UNSATISFIED ROOM SERVICE
IM NOT ENJOYING IN STAYING AT THE ROOM BECAUSE OF ONLY ONE TOWEL CAN BE PROVIDED /ONE LITTLE SOAP / TV SCREEN NOT CLEARED / LOW BLOW OF AIRCON.
Stayed 1 night in Apr 2018

4/10 Poor

Alexander, Lelystad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Personeel was vriendelijk, maar verder was de kamer smerig en de bad kamer ook. ik was er alleen puur om te thema leuk bedacht wel maar had het wel schoner verwacht beetje jammer. ====== Hotel staff was very friendly, the only problem was the room and bathroom, it was so fitly and bad smell in the bad room i hoped it was better but not, the theme was very nice thought although the quality of the room and bathroom ruins it a bit. i would not come back to this hotel unfortunately
Stayed 5 nights in Oct 2018

2/10 Terrible

しん, Japan

Liked: Room comfort
Disliked: Staff & service
ホテルで水のトラブルが有り今日は誰も泊める事はできないと最初言われ　文句を暫く言い続けたが　面倒になり　分った　貴女の名前　泊まれない理由を　会社名が書かれている紙に書いてください　エクスペディアに金を返還求め　新しいホテルを予約する　からと伝え　書きなさいと数回要求したら　態度が変わり泊まれるって?　一緒に行った人間はフィリピン人です　言葉に問題は無し　ただし日本人の私が金返還の話をはっきりした途端　態度の変わり方最期にはその女性はフロント内から居なくなりました
Stayed 1 night in Jul 2018