Family Apartment, 2 Bedrooms, City View | 1 bedroom, blackout drapes, soundproofing, iron/ironing board

Reviews of Apartments Zelný Trh

Apartments Zelný Trh
Zelný trh 11, Brno

Reviews

8.4

Very Good

Rating 10 - Excellent. 10 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

9.8/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Strayer

Liked: Cleanliness, property conditions & facilities
Very comfortable for family of four and wonderful location.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This place truly is a gem. Smack in the middle of the town, walking distance to pretty much anything - from shops, museums, restaurants, bakeries to churches, the main train station, public transportation... The pictures don't lie. This apartment has such a nice vibe and everything is high quality (bedding, furniture). We were very comfortable here even as a family of 6.
Stayed 1 night in Jun 2021

8/10 Good

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cash No Receipt ?!
They do not take card payments and only take cash payment on arrival, we had go to a cash point with the rep who met us and handover cash, no receipt offered and was told didn’t do receipts. Asked for a text to confirm we had paid! All but strange. Apart from this apartment and stay was absolutely fine and good location.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Fully equipped apartment in good location but...
This fully equipped apartment was conveniently located and in very good condition. The only issue was about check-in. Originally, we were told to wait for 30 minutes but ended up waiting for 50 minutes before the property manager’s other client was late on arrival. In this digital age, if an apartment manager needs to manage multiple sites, he should use digital technology to provide better services.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment is right at the town square and has such comfortable beds. Not easy to find street parking and paid parking was quite expensive. We had to run out to get toilet paper because there were none in the apartment but the supermarket is just a stone throw away.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's geographical center of Brno :) Everythig was nice except may be noisy water heater.
Stayed 1 night in Apr 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Great apartment, in a good location in the heart of the city. We arrived by train so it was just a short walk from the station to the apparment. Picking up the keys at Cafe Momenta just across the square was quick and efficient. The only things that could possibly make it more amazing would be a full lenght mirror, diswasher and bedside tables, otherwise it was perfect!
Stayed 2 nights in Jan 2019

2/10 Terrible

Christian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stay away customer service does not exist
Let me put this upfront the flat is great very clean and great comfort. The bathroom is for four+ very small but still sufficient and the kitchen is well equipped. It is directly located at the market square which is great for going but but also means that until midnight it can be quiet load. Now the downside, I had possibly the worse customer service ever. First I get an email to tell them 30 minutes before arrivial to meet at the spot. I called multiple times nobody ever picked up. Then parking I spend an hour getting the parking sorted out. First the parking was blocked by another car. I was asked to.move the car an hour later and again new car blocked it. They tried to park me on another parking slot a five minute drive away but actually close in terms of walking. Again there was a car parking on my slot. Back to the place the orginal place still blocked. Again waiting now I was told to drive to a public parking and they would pay the money. Well at the end they did not pay it just gave me my 10€ for parking. Which did not cover half the costs and does not stand in any relation to the hussle. Sorry but that's an absolute no go.
Stayed 1 night in Sep 2018

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

shir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
דירה נהדרת
מיקום מצויין, דירה מתוקה ומעוצבת מקסים. מארחים לבביים.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Consegna delle chiavi abbastanza complicato, posteggio dell’auto altrettanto. L’appartamento era bellissimo e perfetto ma il bagno puzza. Dovrebbero sistemare l’aerazione. Inoltre ho dovuto pagare per il posteggio dell’auto quando pensavo fosse compreso e questo ha portato il costo del pernotto quanto quello di un normale albergo mentre pensavo di risparmiare. La zona comunque è stupenda. Nel complesso il giudizio è comunque positivo ma la prossima volta andrò in un albergo standard
Stayed 1 night in Jun 2019

10/10 Excellent

Scipio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima esperienza agli Apartments Zelny
Sono andato a trovare mia figlia che studia a Brno. L'appartamento è molto bello, arredato con gusto e pulito. La posizione è ottima, nel centro città. Il costo è conenuto. Trattandosi di un appartamento e non della stanza di un hotel bisogna coordinarsi con l'Agenzia facendo sapere in anticipo l'orario orientativo dell'arrivo. Ma questo non è un problema perchè il servizio di consegna della chiave è stato assolutamente tempestivo e cortese.
Stayed 1 night in Apr 2019

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment, good value for money
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing stay, luxury apartment right in the city center. I highly recommend this accommodation. It was no problem to keep your luggage in the room.
Stayed 1 night in Jan 2019