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The Willows
3.0 star property

Hotel with a 24-hour front desk, a short walk to Brighton Beach

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Willows

View from property
Front of property
Free WiFi, bed sheets
Double Room, 1 Double Bed | City view from property
Double Room, 1 Double Bed | Bathroom | Shower, free toiletries, towels, toilet paper

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
The price is ￥7,505
￥9,006 total
includes taxes & fees
Sep 23 - Sep 24
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Room options

Available filters for rooms
Showing 3 of 6 rooms

View all photos for Economy Double Room, 1 Double Bed

Free WiFi, bed sheets

Economy Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Free WiFi, bed sheets

Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Free WiFi, bed sheets

Twin Room

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Property entrance
Ambassador Hotel
Free WiFi
Housekeeping
6.6 out of 10, (335)
The price is ￥7,426
￥8,911 total
includes taxes & fees
Sep 23 - Sep 24
Ambassador Hotel

About the neighborhood

Map
BN2 1PG, England, Brighton, 27 Lower Rock Gardens

What's nearby

  • Brighton Beach - 3 min walk
  • Brighton Pier - 6 min walk
  • Brighton Royal Pavilion - 10 min walk
  • Brighton Centre - 15 min walk
  • Brighton Marina - 5 min drive

Getting around

  • Hove Station - 7 min drive
  • Gatwick Airport (LGW) - 47 min drive

Restaurants

  • ‪Brighton Zip Fish and Chips - ‬4 min walk
  • ‪Al Forno Pizzeria - ‬2 min walk
  • ‪Volks Bar & Club - ‬3 min walk
  • ‪Seagull Restaurant - ‬2 min walk
  • ‪Bulldog Brighton - ‬5 min walk

About this property

The Willows

Hotel located in Seafront
Close to Brighton Pier and Brighton Beach, The Willows has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Luggage storage, a 24-hour front desk, and smoke-free premises
Room features
All guestrooms at The Willows have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

The Willows Hotel
The Willows Brighton
The Willows Hotel Brighton

Frequently asked questions

Is The Willows pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Willows?

As of Sep 22, 2024, prices found for a 1-night stay for 2 adults at The Willows on Sep 23, 2024 start from ￥7,505, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Willows?

This hotel doesn't offer parking.

What time is check-in at The Willows?

Check-in begins at 2:00 PM.

What time is check-out at The Willows?

Check-out is at 11:00 AM.

Where is The Willows located?

Located in Seafront, this hotel is within a 10-minute walk of Brighton Beach and Brighton Pier. Brighton Centre and British Airways i360 are also within 1 mi (2 km). Brighton Station is 21 minutes by foot and Brighton (BSH-Brighton Train Station) is 21 minutes.

The Willows Reviews

Reviews

5.0
Rating 10 - Excellent. 3 out of 54 reviews" "
Rating 8 - Good. 8 out of 54 reviews" "
Rating 6 - Okay. 15 out of 54 reviews" "
Rating 4 - Poor. 12 out of 54 reviews" "
Rating 2 - Terrible. 16 out of 54 reviews" "

5.2/10

Cleanliness

5.6/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Evan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No ventilation, poor quality seal on window. Mouldy sewage smell, no privacy filter or blind on roof light which can see into other rooms.
Stayed 1 night in May 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

jamie

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Kathryn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Apr 2024

4/10 Poor

Nigel

Traveled with family
Disliked: Property conditions & facilities
Bit run down noisy odd set up
Stayed 3 nights in Mar 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs!!!!
I booked a double room they tried to give me a single covered in flies when there was clearly two of us. Room was then changed to what I originally booked but then room was again filled with flies everywhere. Found a secret camera in one of the ceiling lights. The bathroom had to air vents. The window was full of mould. The rooms surrounding us were very loud during the night due to the thin walls. As the hotel is on a slope, our room was slanted with the head of the bed descending. Just a terrible dirty experience. Never again!!!!
Stayed 1 night in Mar 2024

6/10 Okay

Carissa

Stayed 1 night in Mar 2024

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid avoid and avoid
Avoid avoid and avoid this place, turn up couple minutes before checking in, and the door was locked, pressed the bell many times and no response, even phoned the three numbers they have pinned in a clear plastic wallet which was trenched and ripped and still no response, stayed around for 30mins and no one came, blue wall outside the front door was falling and very unsafe. Contacted Hotels.com answered their scripted question and they tried to contact them and they didn't have a response. Had an email today (6.3.24) from hotels.com saying I can't have refund as the property (who answered this morning 6.3.24) said they wouldn't give a refund as it was a nonrefundable room (again I will say no one was at the property nor answered the bell or the phone, and also didn't answer when hotels com phoned on the day I was supposed to stay... Please tell me how that is fair.... Please avoid this place and read all the review
Stayed 1 night in Mar 2024

6/10 Okay

Francesca

Stayed 1 night in Feb 2024

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for my Daughter for 3 nights a non refundable room , she managed 1 night and checked out and found a friend to stay with for the remaining 2 nights , the bed sheets were stained the room smelt damp and had mould in it , unfortunately as an asthma sufferer this exacerbated her symptoms and she made the decision to leave . I did message the property on the day my daughter left and still have had no response ! Don’t stay here
Stayed 3 nights in Feb 2024

8/10 Good

ANDREW

Liked: Cleanliness
The room was small, but comfortable, I only stayed a night there, the place is nicely decorated, bathroom facilities are a little small, taps in the sink did not work which need looking at urgently, overall though I was happy for what I paid.
Stayed 1 night in Dec 2023

8/10 Good

Gerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was great and the accomodation was brilliant, the management allowed me to check in early for a small fee which was fantastic. the room was well presented and it was very quiet considering the hotels location and the room i was given was next to their reception area.
Stayed 5 nights in Oct 2023

2/10 Terrible

Abigail

Stayed 1 night in Oct 2023

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/
Stayed 1 night in Oct 2023

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

cindy

Disliked: Cleanliness, staff & service
shower not working
The shower wasn’t working it was burning hot or freezing cold it wouldn’t adjust i went down to ask someone at the front but it was close sunday i really wanted a shower before check out felt awful all day without shower :(
Stayed 1 night in Sep 2023

6/10 Okay

James

Liked: Staff & service
Only issue I had was hearing other people in same accommodation late at night
Stayed 2 nights in Sep 2023

6/10 Okay

David

Traveled with group
Disliked: Property conditions & facilities
One night ok.
Very run down. Was ok for one night. Wouldn't book again.
Stayed 1 night in Sep 2023

2/10 Terrible

Paola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my worst experience ever. This property is a proper scam and I don’t understand why Ebookers, after other complaints about this hotel, continues to advertise it. The room I was given was completely different from the pics. The room was incredibly tiny, dirty and unsafe . There were 30 degrees in brighton during the weekend - as the hotel doesn’t have AC, it was impossible to sleep with the window close, means that at night (likely I don’t move too much while I sleep) I could fell down from the window as it’s next to the bed and at the same level of the mattress .. crazy! Carpet was also incredibly dirty. Went downstairs as soon as I’ve seen the room and asked to the guys at the reception if I could have moved to a bigger room, paying the difference. The guy, almost smiling, told that there were not room available and as I have booked a single that was the right size for me. I decided to leave the property the day after as I was impossible to sleep there one more night. This was a true scam and I deserve the refund as I truly feel you are not honest with your clients.
Stayed 2 nights in Sep 2023

8/10 Good

Nikolay

Stayed 1 night in Sep 2023

2/10 Terrible

Tracy

Stayed 2 nights in Aug 2023

2/10 Terrible

Laura

Stayed 2 nights in Aug 2023

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities
It was basic but pleasant at the same time. I would strongly recommend booking one of their three parking spots outside the hotel if you’re taking the car. It’s £20 out front but £40 a day in the multi story car parks that are a fair Walk away with heavy cases! The hotel was in a good location for when you’ve had enough and need to sleep without loads of noise! Only saw a receptionist once during my stay so can’t say anything about the staff. It’s average, get a good price. Enjoy yourself!
Stayed 2 nights in Aug 2023