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Reviews of Bs Rosales Hotel And Suites

4 out of 5
Bs Rosales Hotel And Suites
CRA. 4 NO. 72-22, Bogotá, Distrito Capital

Reviews

9.4

Exceptional

Rating 10 - Excellent. 249 out of 333 reviews" "
Rating 8 - Good. 58 out of 333 reviews" "
Rating 6 - Okay. 20 out of 333 reviews" "
Rating 4 - Poor. 1 out of 333 reviews" "
Rating 2 - Terrible. 5 out of 333 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024
Response from Hotel Bs Rosales on May 22, 2024
Gracias por su calificación Saludos,

10/10 Excellent

houssen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good size rooms, nice stay
Stayed 2 nights in May 2024
Response from Hotel Bs Rosales on May 14, 2024
Thank you for your rating and comments.Kind regards

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Bs Rosales on May 22, 2024
Gracias por su calificaciónSaludos,

6/10 Okay

Michella

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Bs Rosales on May 22, 2024
Gracias por su calificación.Saludos,

10/10 Excellent

Eladio Simon Pena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio del personal de las distintas areas.
Stayed 3 nights in Apr 2024
Response from Hotel Bs Rosales on Apr 23, 2024
Gracias por su calificación.

10/10 Excellent

Tricia, Matthews

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2024
Response from Hotel Bs Rosales on May 14, 2024
Gracias por su calificación.Saludos,

8/10 Good

Michella

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with excellent restaurants nearby.
Stayed 4 nights in Mar 2024
Response from Hotel Bs Rosales on Mar 15, 2024
Thank you for your rating and comment.Greetings,

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Hotel Bs Rosales on Apr 1, 2024
Gracias por su calificación.

10/10 Excellent

Frances

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Hotel Bs Rosales on Feb 16, 2024
Gracias por su calificación

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area in the city. Very quiet and numerous bars and restaurants to visit. The food in their restaurant is great as well.
Stayed 4 nights in Feb 2024
Response from Hotel Bs Rosales on Feb 9, 2024
Thank you for your rating and comments, we are happy to know that it was a good experience.Team BS Rosales

10/10 Excellent

virginia

Stayed 1 night in Jan 2024
Response from Hotel Bs Rosales on Feb 9, 2024
Gracias por su calificación.Saludos,

10/10 Excellent

virginia

Stayed 9 nights in Jan 2024
Response from Hotel Bs Rosales on Feb 9, 2024
Gracias por su calificación.Saludos,

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadía
Excelente localización muy bonito hotel. Excelente atención de sus empleados.
Stayed 5 nights in Dec 2023
Response from BS Rosales on Jan 8, 2024
Muchas gracias por tus buenos comentarios y por preferirnos, esperamos verte de nuevo. Equipo BS Rosales,

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Bs Rosales on Feb 9, 2024
Gracias por su calificaciónSaludos,

10/10 Excellent

SELENIA, dallas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, Staff was amazing. I got sick from eating heavy food from another place and staff brought me tea to make me feel better and was checking on me, for that I give them a 5 stars!
Stayed 7 nights in Dec 2023
Response from Hotel Bs Rosales on Dec 28, 2023
Thank you Selenia for your comment, we are glad to know that your stay was very good, we hope to see you again soon.Regards,

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is excellent option to stay in Rosales area.
Stayed 1 night in Nov 2023
Response from Hotel Bs Rosales on Nov 30, 2023
Thank you for your rating and comment. Regards,Team BS Rosales

10/10 Excellent

Emiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Clean and elegant suites. Staff is excellent
Stayed 4 nights in Nov 2023
Response from Hotel Bs Rosales on Nov 29, 2023
Thank you for your comments and rating, it is very important for us to know that you had a good experience.Team BS Rosales.

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotel Bs Rosales on Nov 16, 2023
Estimado EduardoGracias por tu calificaciónSaludos cordiales,Team BS Rosales

6/10 Okay

Osmar, Columbus

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
WI-FI range was really bad. Didn't have internet most of the time. Otherwise it was a really nice place to stay.
Stayed 2 nights in Sep 2023
Response from Hotel Bs Rosales on Oct 6, 2023
Mr. Garcia,We appreciate your good comments, which encourage us to continue working to achieve the satisfaction of our guests, we regret the inconveniences presented with the internet service, we will follow up on this inconvenience. We hope to have your visit again in a future stay. Best regards , Customer service department

10/10 Excellent

Alexandra, Highland Beach

Traveled with family
Liked: Cleanliness, property conditions & facilities
Awesome hotel, nice and clean, friendly staff!
Stayed 1 night in Sep 2023
Response from Hotel Bs Rosales on Sep 20, 2023
Estimada Sra. Alexandra,Agradecemos sus buenos comentarios, los cuales nos animan a seguir trabajando para lograr a satisfacción de nuestros huéspedes. Esperamos poderla atender nuevamente en el Hotel, Cordial saludo, Departamento de Servicio al Cliente

10/10 Excellent

virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo ! Sobretodo la atención y servicio!
Stayed 4 nights in Sep 2023
Response from Sra. Virginia Fernández on Sep 18, 2023
Estimado Sra Virginia.Agradecemos sus buenos comentarios, los cuales nos animan a seguir trabajando para lograr a satisfacción de nuestros huéspedes. Esperamos poderlo atender nuevamente en el Hotel, Cordial saludo, Departamento de Servicio al Cliente.

8/10 Good

Ben Y.

Traveled with partner
Liked: Cleanliness
The hotel is in good condition with a compatible price. It's a little far from cultural district. The sink was blocking when we checked in, and no free water bottles. 3.5 stars
Stayed 2 nights in Aug 2023
Response from Hotel Bs Rosales on Sep 9, 2023
Dear Mr. Ben,We appreciate your good comments, which encourage us to continue working to achieve the satisfaction of our guests. We look forward to serving you again at our Hotel. Regards, Customer Service Department

8/10 Good

Caterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Caterina on Oct 1, 2023
Buenas noches Sra. Caterina.Reciba un cordial saludo, nos alegra que su estadía haya sido de su agrado, esperamos volver a contar con su visita en una próxima oportunidad y así hacer de su estadía más placentera , agradecemos su opinión.

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Very nice place, convenient location, super super nice staff, i wanna come back to bogota and i would definitely stay there again.
Stayed 4 nights in Jul 2023
Response from Hotel Bs Rosales on Aug 13, 2023
Dear Mr., We appreciate your good comments, which encourage us to continue working to achieve the satisfaction of our guests. We look forward to serving you again at our Hotel. Regards, Customer Service Department

10/10 Excellent

Maria, Coral Gables

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and very friendly staff
Stayed 5 nights in Jul 2023
Response from Hotel Bs Rosales on Jul 24, 2023
We appreciate your good comments, which encourage us to continue working to achieve the satisfaction of our guests. Kind regards, Customer Service Department

10/10 Excellent

Arturo, Panama

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy atento; zona segura y con opciones para comer fuera.
Stayed 4 nights in Jul 2023
Response from Hotel Bs Rosales on Jul 24, 2023
Estimado Sr. ArturoAgradecemos sus buenos comentarios, los cuales nos animan a seguir trabajando para lograr a satisfacción de nuestros huéspedes. Esperamos poderlo atender nuevamente en el Hotel, Cordial saludo, Departamento de Servicio al Cliente

10/10 Excellent

Thomas Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2023
Response from Hotel Bs Rosales on Jul 5, 2023
Estimado Sr. Lee,Agradecemos sus buenos comentarios, los cuales nos animan a seguir trabajando para lograr a satisfacción de nuestros huéspedes. Esperamos poderlo atender nuevamente en el Hotel, Cordial saludo, Departamento de Servicio al Cliente.

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good, safe, clean with great service
Great service, good and safe location. Could use some minor repairs. My particular room had some minor issues including: * bathroom door was warped, making closing and opening very difficult * mini-fridge was noisy, and had habit of making about 2 loud popping sounds every hour or so
Stayed 3 nights in May 2023
Response from Hotel Bs Rosales on Jun 8, 2023
We appreciate your good comments, which encourage us to continue working to achieve the satisfaction of our guests. We will take into account the observations that you make to us, which does not help to improve in these aspects. We hope to be able to serve you again in our Hotel. Regards, Customer Service Department

10/10 Excellent

Michella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet for a good night sleep, attentive staff, great restaurants at walking distance!!
Stayed 4 nights in May 2023
Response from Hotel Bs Rosales on May 24, 2023
We appreciate your good comments, which encourage us to continue working to achieve the satisfaction of our guests. Kind regards, Customer Service Department

10/10 Excellent

Jamison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service, immaculate rooms
BS Rosales is perfectly situated close to downtown, with exceptional service, immaculate rooms, and a terrific breakfast. Would definitely stay again!
Stayed 7 nights in Apr 2023
Response from Respuesta Hotel Bs Rosales on May 15, 2023
We appreciate your good comments, which encourage us to continue working to achieve the satisfaction of our guests. Kind regards, Customer Service Department

10/10 Excellent

Michael, Burlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, great neighborhood.
Stayed 7 nights in Apr 2023
Response from Hotel Bs Rosales on May 15, 2023
We appreciate your good comments, which encourage us to continue working to achieve the satisfaction of our guests. Kind regards, Customer Service Department

10/10 Excellent

Laura

Stayed 4 nights in Apr 2023
Response from Hotel Bs Rosales on May 15, 2023
Agradecemos sus buenos comentarios, los cuales nos animan a seguir trabajando para lograr a satisfacción de nuestros huéspedes. Cordial saludo, Departamento de Servicio al Cliente

10/10 Excellent

Madelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay and location.
Great stay, the area is great, residential upscale with many great places to eat. Very accessible for getting transportation easily i.e Uber, taxi, Cabify. Nice comfortable room, nice bar. All around one of the best places I've stayed in BOG and we travel there very often.
Stayed 1 night in Mar 2023
Response from Hotel Bs Rosales on May 15, 2023
We appreciate your good comments, which encourage us to continue working to achieve the satisfaction of our guests. Kind regards, Customer Service Department

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
The hotel was clean and stylish. It felt very boutique. The staff were courteous and attentive. I would stay at BS Rosales again when I come back to Bogota.
Stayed 1 night in Feb 2023
Response from Hotel Bs Rosales on May 15, 2023
We appreciate your good comments, which encourage us to continue working to achieve the satisfaction of our guests. Kind regards, Customer Service Department

10/10 Excellent

Maria, Coral Gables

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is good located and the staff is very friendly
Stayed 6 nights in Jan 2023

8/10 Good

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
The place is really nice but Mr. Pedro at the front desk wasn’t friendly or approachable

6/10 Okay

sandra

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk not friendly.

6/10 Okay

sandra

Traveled with family
Liked: Property conditions & facilities
The people at breakfast were incredibly friendly and the food is very decent but the people at the reception were not friendly. It was very interesting that they only give one key per room and when my daughter asked for another one they were not very kind to her, almost refusing to give her the key and reminding her that she had to return it. The people at the reception have no idea that it is a VIP guess and they don't even try.

10/10 Excellent

German

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Not BS.
Nice place in excellent location. Breakfast is not included, but there are superb options around! Room was a little warm, but you open the window fo a while and that is enough.
Stayed 4 nights in Dec 2022
Response from Hotel Bs Rosales on May 15, 2023
We appreciate your good comments, which encourage us to continue working to achieve the satisfaction of our guests. Kind regards, Customer Service Department

10/10 Excellent

Antonino

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, the staff were friendly, the area very clean and the location excellent for the kind of business, Nice staying! I definitely recommend this place and of course I will choose this motel once again !

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just great
Clean, comfortable, great service, great location, fair price. What else is there?
Stayed 3 nights in Oct 2022
Response from Hotel Bs Rosales on May 15, 2023
We appreciate your good comments, which encourage us to continue working to achieve the satisfaction of our guests. Kind regards, Customer Service Department

8/10 Good

Keren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable clean hotel. Will definitely be staying there again.
Stayed 1 night in Nov 2022
Response from Hotel Bs Rosales on May 15, 2023
We appreciate your good comments, which encourage us to continue working to achieve the satisfaction of our guests. Regards, Customer Service Department.

6/10 Okay

Chris

Liked: Cleanliness
Disliked: Staff & service, amenities
The location is good, but that's about it. The bed was uncomfortable. The don't have A/C so you have to crack the windows for a breeze. But, it's noisy outside with cars honking every few minutes, so you're not able to sleep well at all. Breakfast was a joke, too. You're better off going to a restaurant nearby.
Stayed 3 nights in Nov 2022

10/10 Excellent

Carol

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. This was my second time staying at this hotel and I will return.
Stayed 2 nights in Oct 2022
Response from Dpto. Servicio al Cliente on Oct 27, 2022
Dear Ms. Carol:We appreciate your good comments, which encourage us to continue working to achieve the satisfaction of our guests.We hope to continue serving you at the Hotel.Best regard,Customer Service Department

10/10 Excellent

Arsenio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice Hotel, convenient location, friendly Staff, food is great, Rooms are modern and comfortable. I liked the quiet environment. I will definitely stay there again next time!
Stayed 1 night in Sep 2022
Response from Dpto. Servicio al Cliente on Oct 5, 2022
Dear Mr. Arsenio:We appreciate your good comments, which encourage us to continue working to achieve the satisfaction of our guests.We hope to welcome you again at the Hotel.Best regard,Customer Service Department

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, the only thing I would say I didn’t like was that there was no breakfast provided .
Stayed 4 nights in Sep 2022
Response from Dpto. Servicio al Cliente on Sep 22, 2022
Dear Ms. Erika:We appreciate your good comment, which encourage us to continue working to achieve the satisfaction of our guests.The Hotel offers you the option of reserving accommodation with breakfast included or if you prefer, you can buy it at the Front Desk. This service is available in the Hotel restaurant from 6:30 a.m. at 9:30 a.m. from Monday to Friday. And on weekends from 7:00 a.m. until 10:00 a.m.We hope to welcome you again at the Hotel.Best regard.Customer Service Department

2/10 Terrible

sergio

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
mala experiencia
el gimnasio tiene una sola maquina y estaba danada, El internet lentisimo me toco ir a un cafe cerca a trabajar. Por la tarde no se que arreglo estaban haciendo y el oor era fuerte y toxico me toco salirme del hotel tipo 7 pm porque no aguantaba el olor. El gerente dijo que nos iba a dar u na cortesia en compensacion y despues nunca aparecio
Stayed 2 nights in Aug 2022
Response from Dpto. Servicio al Cliente on Sep 16, 2022
Estimado Sr. Jiménez:Nuevamente le expresamos, como en el mensaje anterior, nuestras más sinceras disculpas por los inconvenientes presentados.Lamentamos la mala experiencia que tuvo en el Hotel y no tener una nueva oportunidad, como nos lo expresa, de poderle atenderle nuevamente.Cordial saludo,Departamento de Servicio al Cliente

10/10 Excellent

Maya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Dpto. Servicio al Cliente on Aug 30, 2022
Agradecemos su calificación, la cual nos anima a seguir trabajando para lograr la satisfacción de nuestros huéspedes.Esperamos poderle atender nuevamente en el Hotel.Cordial saludo,Departamento a Servicio al Cliente

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Jul 2022
Response from Dpto. Servicio al Cliente on Aug 16, 2022
Estimada Sra. Natalie: Agradecemos su buena calificación, la cual nos anima a seguir trabajando para lograr la satisfacción de nuestros huéspedes. Esperamos poderle atender nuevamente en el Hotel. Cordial saludo, Departamento de Servicio al Cliente