Family Triple Room, 1 Double Bed with Sofa bed | Desk
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Reviews of OYO Harlands Hotel

2.5 out of 5
OYO Harlands Hotel
298 Queen’s Promeade, Blackpool, England

Reviews

6.8
Rating 10 - Excellent. 21 out of 106 reviews" "
Rating 8 - Good. 35 out of 106 reviews" "
Rating 6 - Okay. 25 out of 106 reviews" "
Rating 4 - Poor. 12 out of 106 reviews" "
Rating 2 - Terrible. 13 out of 106 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Anna-Marie

Traveled with partner
Room warm, Bed was comfy and bedding clean and warm- which was good it was freezing outside. TV not working, we reported it and staff had a look. Car parking very handy. Owners new, and I’m sure over time the place will gain atmosphere and fit tires and fitting will be renewed.
Stayed 2 nights in Dec 2023

2/10 Terrible

Sheree

Stayed 1 night in Nov 2023

6/10 Okay

Stuart

Traveled with family
Disliked: Cleanliness, room comfort
Not bad, not great!
Not bad, not great. Nice enough people checking in, hotel appears clean but a close look and not great ( shower unclean, under beds not good etc). Biggest complaint is the noise. No curtains so doesn’t keep much noise out from the road out front and trams, also generally the other guests were noisy and the apartments next door seem to attract party goers. Obviously this is Blackpool (close enough) so you know what to expect and the roads outside we knew were there but generally it’s an ok hotel, wouldn’t recommend for a family though.
Stayed 1 night in Oct 2023

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely cosy and comfortable well equipped room and bathroom for my familys needs, everything worked radiator, television, shower, mohammed was very friendly and helpful. 10/10 would recommend 👍⭐️
Stayed 1 night in Oct 2023

8/10 Good

wai hong, Hong Kong

Stayed 1 night in Oct 2023

8/10 Good

Janice

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely room with sea view, only downside was there were only tiny cups, would have preferred mugs, and no tea bags. Breakfast in the hotel would have been preferred but we found somewhere to eat quite easily. The host's were lovely. Even though they have only been open for a few weeks we will definitely be back to see where they have taken it. Thanks for a lovely stay.
Stayed 1 night in Oct 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not happy had to leve at 1130 as it was very uncomfortable and ppl and over family was arguing so left the hotel d
Stayed 1 night in Oct 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2023

4/10 Poor

William

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, room comfort
Happy for what we paid
For the price of £47 for the night I knew what I was getting, the hotel is in much need of an update which I think is currently being done. I was happy with my stay as the room was clean, bedding and towels fresh and easy to check in and out. The staff all seemed friendly and WiFi given. I wish the new owners the best of luck
Stayed 1 night in Sep 2023

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Rhiannon

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Comfy room and clean
Stayed 1 night in Sep 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Comfortable, clean, good location and views. Would happily stay again, value for money and only a short walk to restaurants/amusement/bars etc. But happily out of the way of all the hussle and bussle of Blackpools main drag.
Stayed 1 night in Sep 2023

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was super nice guy, everything was pretty good especially for the price.
Stayed 1 night in Sep 2023

8/10 Good

Jade

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no complaints!
Myself, my partner and our friend stayed the one night. Room 1 was fine, bedding was clean, comfortable bed, on suite was clean, shower worked fine. Room 10 decor was outdated but clean. Rooms were a sufficient size with kettle, tv, wardrobe and sofa. Gentleman on reception was pleasant, explained everything we needed to know. We managed to park on the front but was told there was also parking on the side street if needed. No issues checking out. We just wanted somewhere low price, clean and available parking for a quick visit to blackpool and that’s what we got.
Stayed 1 night in Aug 2023

8/10 Good

edward

Stayed 1 night in Aug 2023

6/10 Okay

Jacqueline

Traveled with family and small children
Liked: Staff & service
The man on reception was lovely and explained about the hotel being taken over. It is a good hotel for the price. However the website said breakfast was included which it isn’t. That’s fair enough as it wasn’t expensive but I do think that should be taken off the website. Also, there was no remote for the tbh. (If they are at reception we was not made aware) and the website said there was free Wi-Fi, again no codes around the hotel and was not made aware of reception. I would go again, I think this place does have potential
Stayed 1 night in Aug 2023

6/10 Okay

Steven

Stayed 1 night in Aug 2022

6/10 Okay

Janet

Traveled with group
Disliked: Property conditions & facilities
Garlands
The place is in need of some TLC, my friend stayed in one room where the deco was mismatched and her blinds had holes in them. When in her room she couldn’t open the door from the inside. We spent ages trying to get her out. Our room door we couldn’t open to get in. The shower was taped up so we needed to be careful as not to pull the curtain all the way round. The amenities that were stated in the list of what’s there was false advertising as the bar was not open, no entertainment of any kind much needed especially as it’s in a quiet area and miles from town centre. We didn’t have breakfast which was priced up at £10 each not after paying £105 for the room. The owners have a little gold mine, if they opened the bar and did evening meals as the only place near by was a Steak house they would be rolling in the customers
Stayed 1 night in Aug 2022

6/10 Okay

Guy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Friendly welcome on arrival. Interior condition of the hotel is extremely dated although it appeared clean and tidy. Room size was adequate however again, extremely dated and budget. Beds were uncomfortable
Stayed 1 night in Jul 2022

4/10 Poor

Aurelio

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gentleman went out his way to help he changed my room for a seaview couldn’t of helped any other way
Stayed 2 nights in Mar 2022

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

Zaheera

Stayed 4 nights in Feb 2022

2/10 Terrible

Sally

Disliked: Staff & service, property conditions & facilities, room comfort
Dont do it!
Couldn't check-in until 3pm, and upon check-in room was absolutely freezing. Room damp, cold, very limited heating which was controlled by hotel so could swith on or turn up. Heater on wall didn't work. Damp walls (cladding) so heaven knows whats behind it. Duvet and curtains damp due to temperature of room. Slept in socks trousers and jumpers. Total nightmare of a stay. Bathroom like an ice box, even the toilet tissue was damp due to temperature.
Stayed 2 nights in Dec 2021

6/10 Okay

Phillip

Liked: Staff & service
We had a basic room we up graded to a sea view for an extra £25 nice view but had no coffee/tea making facilities just a kettle and no hot water in basin then shower ran hot snd cold…we did mention this to owners dad upon leaving
Stayed 1 night in Oct 2021

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly welcome would stay there again
Stayed 1 night in Sep 2021

4/10 Poor

Andreea, Northampton

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Only thing what I liked was the view, wich was to the beach and see. I could see the sunet, but not the risen.The place was 20 minutes by car of the town centre, so was a quite place.
Stayed 2 nights in Aug 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Cheap and cheerful
Very basic small rooms requires updating
Stayed 1 night in Aug 2020

8/10 Good

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice hotel nice people
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
An awful experience
I had a bad experience, the shower is electric and the electrical connection was damaged and sellotaped but it did not work (guess it had not been repaired), so I could not shower. The TV does not have connection so I could not listened to the news. The WiFi was very poor so I could not even connect to the internet. I booked double room and was given single room, I went to the person at the reception to explain and he said the receptionist had gone for the day and that I should not disturb him or he would refund my money (very bad customer relation). He finally called the lady who said it was because I cancelled and re-booked so their system moved me to a single room. The man then asked me to be explaining to him why I cancelled and re-book! Is it a crime to cancel and re-book in this season of travel restrictions? It was an awful experience.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They were very accommodating when we arrived early but found the rooms very disappointing. No valance on the divan bed, towels were rock hard. Breakfast was hot but eggs underdone .
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
On first arrival the hotel seemed very nice, staff were super friendly & allowed us to get into our room very early as it was ready, which we very much appreciate. Off road parking was good, but obviously limited spaces only. The room was on the first floor and very tiny, a small box basically. You had to move the chair in front of the door to get into the wardrobe, a tiny shelf where you could make your self a tea or coffee in tiny cups, the bed was located right in front of the window with a small area to move around the sides and you need to watch out, as the heater on the wall can get in your way! The on suit bathroom was very small too, not very good if you are a large person, the shower itself a joke (it dribbled out) & no shelf for your body & hair products, towels were dark brown in colour & didn't smell fresh. We didn't have breakfast but the dining room looked nice on the way out. Staff were happy and helpful! I missed a hairdryer,
Stayed 1 night in Oct 2019

8/10 Good

mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blackpool overnight stay.
Clean, comfortable & a great breakfast.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early, they provided us with an upgrade with a sea view. Very clean, staff were very friendly. We will be staying again.
Stayed 1 night in Jul 2019

8/10 Good

Wendy

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but ok
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good for the price
Only stayed one night wasn't in the hotel much but the staff were helpful and for what i paid and needed it done the job
Stayed 1 night in Jan 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remembered for Blackpool'
Clean, tidy, good value, good location. Great breakfast.
Stayed 1 night in Oct 2018

8/10 Good

Andrew

Liked: Staff & service
Did the job for a night out. Good price
Hotel was ok. A bit dated and rooms were very basic but staff were friendly and it was cheap enough.
Stayed 1 night in Oct 2018

4/10 Poor

mrdissapointed, uk

Disliked: Room comfort
nice sea veiw
very disappointing, bed very hard pillows the same. we stayed one night as we were visiting family, we returned to the hotel at around 9.30 pm to find it in total darkness. we booked this hotel because of the bar that we found closed at 9.30pm. they should not advertise a bar when they are not prepared to open it.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quiet location with tram and bus stops nearby
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
More Hostel than Hotel
Easy to park on site or local area (free). Very clean. Did not get the spa bath as per my booking, though I did get the sea-view as a special request. I wish I had been told this at check-in and then I would have had an informed choice as to maybe move rooms, as I wanted to use the spa bath. Room lay out was wrong; bed headboard is the window pane and this could be improved. Small shelf with kettle by bed (dangerous). Take you own tea bags if you prefer decent tea. No table but conference chairs in room. No Wi-Fi in room even though told it had wi-fi (could not use this in the room we had). Good location and whilst I didn't have cash for a tram (receptionist did not tell me there was a cash machine up the road) and lucky I saw it (bank on corner near tram stop). Here is where you can find cafes/charity shops and a supermarket. Stay was spoilt by yobs in room below (drunk) Woken up a few times by loud TV, slamming doors/flushing toilet. At 2:30am had to report them by going all the way downstairs to call the receptionist. There is a big sign/notice in reception that reads "LATE CHECK-OUT FIINE £20" this should be replaced with "YOBS & LOUTS DISPLAYING ANTI-SOCIAL Behaviour WILL BE THORWN OUT IMMEDIATELY" Hotel needs to focus on being a nice family hotel as it has potential for this.
Stayed 1 night in Apr 2018

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked for 1 night and the location was the main reason we chose this hotel. The room was clean and had all we needed for an overnight stay. The staff were helpful and polite easy to check in and very quiet.

8/10 Good

Paul, Dudley

Liked: Cleanliness, staff & service, room comfort
Made us welcome
Very friendly hotelier who welcomed us in after being relocated by Expedia. Outset of corridors was very nice. Although room was clean and spacious, bathroom was nothing special. Would of expected more than 2 tea bags and 2 coffee sachets as cups were tiny. Overall a comfortable and pleasant stay.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Very good location, Lovely view
Everything okay, rooms a bit old fashioned, but clean and comfortable, could do with a makeover which has started downstairs