Outdoor pool, sun loungers
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Reviews of Bissau Royal Hotel

3.5 out of 5
Bissau Royal Hotel
Avenida Amilcar Cabral, Bissau

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Gabriel

Business traveler
Disliked: Cleanliness, property conditions & facilities
The hotel at subpar at best.
Stayed 2 nights in Feb 2024

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for Guinea-Bissau. Had a bit of confusion checking in when the desk clerk requested payment even though we paid through Expedia. Very nice extras in the room (family suite): plenty of towels, slippers, bathrobe, comfortable beds, refrigerator, shared common area with closable door for privacy, plus adjustable AC.
Stayed 1 night in Feb 2023

6/10 Okay

Mustafa

Stayed 2 nights in Feb 2023

10/10 Excellent

Pav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Bissau
Do not read any negative comments. This place is luxurious by any standard, especially Bissau. The location is just perfect and central to everything you may want to do and see there. Staff are great. Book online for a better price. The only thing, which could be improved is breakfast, but ask for an omelette and cheeses/ bread/ coffee/ juices are great. Enjoy!
Stayed 1 night in Aug 2022

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2021

10/10 Excellent

Bohdan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2021

6/10 Okay

Momodou

Stayed 3 nights in Aug 2021

10/10 Excellent

Ester Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
I appreciate that the hotel staff worked with my husband to help me have what I needed. Thank you !
Stayed 2 nights in Jan 2021
Response from RAMI on Feb 12, 2021
Its our pleasure to satisfy our Customer’s Needs. Thank you so much for your kind words, ESTER PAULA. We really appreciate you taking the time out to share your experience with us We’d love to continue providing great service to awesome customers like you. Thanks again!

8/10 Good

PURUSHOTTAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be careful guys
Hotel is comfortable. Best in the area. But I had one big issue. Hotel.com charged me for 1 day stay. I showed hotel the charge on my credit card by hotel.com. They told me charge is pending, they have talked to hotel.com , money will not be charged to my account. So they charged me the money for that night. Next day hotel.com also charged me the money. According to hotel hotel.com does not have any arrangement to get paid. So now I have been charged by hotel.com and hotel both. Now I have to start a refund from hotel.com I am not sure where is the miscommunication. I cannot start the process until return to USA in 3 weeks. I would advise customers not to Choose option to pay to hotel.com in Underdeveloped country is west Africa, which could be risky and waste of valuable time.
Stayed 1 night in Mar 2020
Response from Reception front desk on Mar 22, 2020
Dear sir Thanks for your review About that case of payment you had here , today they called us and they will return for you the money , in true the problems here in Guinea Bissau not of hotel.com Our banks in country refuse to charge the client online We are waiting you back soon Thanks for your visit Best regards

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Raquel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somente o Café da Manhã que havia poucas opções mas resto ambiente e atendimento muito bom
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Paul-Henri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable et reposant
Le séjour a été convenable dans l'ensemble. La propreté et l'accueil ont été sans reproche. Seuls remarque c'est l'absence de cintre à linge dans la chambre que j'ai occupé. Par ailleurs, la connexion avec les paiements:réservations en ligne doit être améliorés car j'ai reçu au moins 2 fois des questions à ce sujet (moment de paiement et date de sortie).
Stayed 4 nights in Jun 2023

10/10 Excellent

Renato

Stayed 7 nights in Mar 2023

10/10 Excellent

Jakob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

6/10 Okay

PATRICE

Liked: Cleanliness, property conditions & facilities, room comfort
Escale à Bissau
Très bel hôtel en centre-ville avec piscine sur le toît avec vue imprenable sur la ville Malheureusement le restaurant n' est pas à la hauteur et le petit-déjeuner n' est guère plus brillant (pour le café, bocal de nescafé dans lequel tout le monde trempe sa cuiller et pour les petites viennoiseries, mieux vaut arriver vtôt)
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Greit hotell
Stayed 1 night in Jan 2023

10/10 Excellent

christine

Stayed 1 night in Dec 2022