Luxury Room | Desk, laptop workspace, blackout drapes, iron/ironing board
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Reviews of Edgbaston House

4.5 out of 5
Edgbaston House
16 Highfield Road, Edgbaston, Birmingham, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 173 reviews" "
Rating 8 - Good. 39 out of 173 reviews" "
Rating 6 - Okay. 10 out of 173 reviews" "
Rating 4 - Poor. 4 out of 173 reviews" "
Rating 2 - Terrible. 11 out of 173 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emer

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay at Edgbaston house, the room was lovely with some nice additional touches. Especially loved the bath. The staff were very friendly and helpful. Would happily stay again.
Stayed 1 night in Mar 2024
Response from EH on Apr 9, 2024
Thank you for your review. See you soon!

10/10 Excellent

mark

Business traveler
Liked: Cleanliness
Love the quality of the rooms, bit of a noisy road and a bit lonely as there are no public areas or facilities, be nice if cutlery were available in the room as I had to eat an Uber with two teaspoons! Would like wider gates too, almost impossible to get a Range Rover in!
Stayed 1 night in Apr 2024
Response from EH on Apr 6, 2024
Thank you for your review

10/10 Excellent

ANGELA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, beautiful room, stylish and comfortable Only thing I would say, maybe couples better staying on the ground floor as the sound from above can be a little noisy but absolutely no issues or complaints about the property at all and the staff very helpful and efficient
Stayed 1 night in Mar 2024
Response from EH on Apr 2, 2024
Thank you for your review.

10/10 Excellent

Mel and John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing night away here - I've wanted to visit for ages and finally got the opportunity on my birthday this year. We were given room 16 which is huge and has a gorgeous free standing bath. The room had been decorated with petals and towel swans!! Felt totally spoilt. Appreciated the Cafetiere and ground coffee on the tea tray. Fresh milk in the fridge would've been a nice touch but that's my only quibble.
Stayed 1 night in Mar 2024
Response from EH on Apr 2, 2024
Thank you for your review.

8/10 Good

Su

Traveled with family
Liked: Cleanliness, staff & service
The hotel was safe and nicely done out. Had a ground floor room, so there was some noise from people walking around upstairs and as I was right by the front door, also got all the noise from people coming and going. My daughter's room was at the back, so would suggest asking for a back room for quiet, although she too said she could hear noise from people above. It's not clearly signposted where to park, so that's easy to miss. But overall, we thought it was good.
Stayed 1 night in Mar 2024
Response from EH on Mar 24, 2024
Thank you for your reviews

10/10 Excellent

Hannah Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying here and it’s always a pleasure. Staff are friendly, helpful and welcoming. The rooms are so beautiful. Will be staying there again.
Stayed 2 nights in Feb 2024
Response from EH on Feb 26, 2024
Thank you for your reviews. Hopefully see you soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to via tram and a short walk. Lots of food options close by. Quiet, lovely room and great water pressure in the shower.
Stayed 3 nights in Feb 2024
Response from EH on Feb 19, 2024
Thank you for your reviews. Edgbaston House Team

10/10 Excellent

Sarah

Liked: Staff & service
Very nice will be booking again
Stayed 1 night in Feb 2024
Response from EH on Feb 19, 2024
Thank you for your reviews. Edgbaston House Team

10/10 Excellent

Alyicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful room, the bath feature is delightful just a shame our heating wasn’t working and had to listen to an electric heater all night.
Stayed 1 night in Jan 2024
Response from EH on Feb 19, 2024
Thank you for your reviews. Edgbaston House Team

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from EH on Feb 19, 2024
Thank you for your reviews. Edgbaston House Team

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from EH on Feb 19, 2024
Thank you for your reviews. Edgbaston House Team

10/10 Excellent

Arvinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short stay for my fiances birthday, was very nice and cosy, price was very reasonable for what we got, only issue we had was the WiFi wasn’t so great for streaming but we made do with our mobile hotspot. Bathtub in the room was a very nice touch and the large waterfall shower was very enjoyable. Would appreciate if there was a deadbolt on the door, for added sense of security.
Stayed 2 nights in Jan 2024
Response from EH on Feb 19, 2024
Thank you for your reviews. We are working to improve our WiFi.Edgbaston House Team

10/10 Excellent

clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from EH on Feb 19, 2024
Thank you for your reviews. Edgbaston House Team

6/10 Okay

Emily

Liked: Cleanliness, staff & service
Disappointing
Disappointed by the damp/mold smell in the room. One of the lights in the bathroom didn’t work. I expect more for this price. There was one chair in the room- two or a sofa would have been nice. The room felt bare.
Stayed 1 night in Dec 2023
Response from EH on Feb 19, 2024
Thank you for your reviews. Can you let me know what room did you have please as we would like to check that.Edgbaston House Team

10/10 Excellent

Nyomi

Stayed 1 night in Dec 2023
Response from EH on Feb 19, 2024
Thank you for your reviews. Edgbaston House Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation, comfortable and well placed.
Stayed 4 nights in Dec 2023
Response from EH on Feb 19, 2024
Thank you for your reviews. Edgbaston House Team

8/10 Good

John

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good overall
Bed needs to be bigger and more comfortable sinks tonthe middle overall clean tidy and a great shower and bath
Stayed 1 night in Dec 2023
Response from EH on Feb 19, 2024
Thank you for your reviews. Edgbaston House Team

10/10 Excellent

Daniel

Stayed 3 nights in Dec 2023
Response from EH on Feb 19, 2024
Thank you for your reviews. Edgbaston House Team

6/10 Okay

Mark

Stayed 1 night in Dec 2023

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
First of all id like to say how amazing this place really is. Its desgined in an elegant manner. When we arrived we were met by the lovely staff. They were so welcoming through out our stay. The room was beautiful comfortable bed, really big bath and nice bathroom.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, beautiful rooms. Only downside was no plug by the dressing table, no where to straighten hair
Stayed 1 night in Dec 2023
Response from EH on Dec 5, 2023
Dear Elaine,Thank you for review. Edgbaston House Team

6/10 Okay

Beth

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Had a cold shower as boiler wasn’t working. Tried to call reception no answer. No one at reception at check out. Grabbed our stuff and left. Room ok, bathroom nice, location good.
Stayed 1 night in Nov 2023
Response from EH on Nov 30, 2023
Dear Beth,I am really sorry to hear you had cold water. I checked list with calls and receptionist took all phone calls. Kind regards,Edgbaston House Team

10/10 Excellent

Martin

Stayed 1 night in Nov 2023

10/10 Excellent

Martin

Stayed 1 night in Nov 2023
Response from EH on Nov 15, 2023
Dear Martin,Thank you for your stay and review.Kind regards,Edgbaston House Team

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from EH on Nov 13, 2023
Dear Andrew,Thank you for staying with us and reviews.Kind regards,Michal Budziak

2/10 Terrible

Daniel

Traveled with partner
Disliked: Staff & service, amenities
Woke up in the middle of night sweating as the room was very hot with temperature 22 degrees Celcius!!!!! Thermostat not working!!!! Called the out of hours Hotel Manager for help who was not helpful.He said there was nothing he could do at that time of the night. A really terrible experience and would like to make a formal complaint about the service!!!!
Stayed 1 night in Nov 2023
Response from EH on Nov 13, 2023
Dear Daniel,Our night team received your call at 12.30am and he gave you couple advises what to do with high temperature. Kind regards,Edgbaston House Team

10/10 Excellent

Mark

Stayed 1 night in Oct 2023
Response from EH on Oct 28, 2023
Dear Mark,Thank you for your reviews.Kind regards,Edgbaston House Team

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay, requested a quiet room, received that and staff always a phone call away as needed
Stayed 2 nights in Oct 2023
Response from EH on Oct 25, 2023
Dear Peter,We are very glad you had good stay with us. Kind regards,Edgbaston House

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual check in as I needed early check in and there’s no front desk, but good comms and a very clean room, free gated parking. Decor was really unusual but really liked it. Bathroom clean and new. Very comfortable.
Stayed 1 night in Oct 2023
Response from EH on Oct 17, 2023
Dear Anonymous,Thank you for your reviews. Our standard check in is from 3-8 PM and between this hours somebody is in the hotel. Before this our is just housekeeping. Kind regards,Edgbaston House Team

2/10 Terrible

Hayley

Business traveler
Stayed 1 night in Oct 2023
Response from E|H on Oct 17, 2023
Dear Hayley,Thank you for your reviews. Can you let us know what was wrong with your stay as we would love to improve our standards.Kind regards,Edgbaston House Team

4/10 Poor

Zoe

Liked: Cleanliness
The room was very clean and the bathtub was lovely but there is no food at the hotel. There are a few nice places around. The fire alarm went off at 7.30am on Sunday morning so scuppered any chance of a lie in which was why I was staying there in the first place. There was no staff on site to switch it off and it went on for over 30mins. Eventually we switched it off ourselves. I have tried contacting the hotel by email but it is not working. It is a shame as the room was nice.
Stayed 1 night in Sep 2023
Response from MB on Oct 7, 2023
Dear Zoe,We hope this message finds you well. We would like to express our sincere apologies for the inconvenience you experienced during your recent stay at our hotel. Your feedback is extremely important to us, and we appreciate you taking the time to bring this matter to our attention. We understand that the fire alarm system was activated at 7.30 am, which caused disturbance and frustration among our guests. We acknowledge the impact this had on your stay, and we sincerely apologize for any inconvenience caused. Please note that our staff is not required by law to be on-site during the night, hence the delayed response. Nevertheless, we assure you that we take this matter seriously and will review our emergency response procedures to avoid similar occurrences in the future. Once again, we apologize for any distress this may have caused you, and we appreciate your understanding. Thank you for choosing our hotel, and we look forward to the opportunity to provide you with an exceptional experience during your future stay.Kind regards,Michal Budziak

10/10 Excellent

Jasmine

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from EH on Oct 17, 2023
Dear Jasmine,Thank you for your reviews. We are glad you had good time in our hotel.Kind regards,Edgbaston House Team

10/10 Excellent

Jecko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from EH on Oct 17, 2023
Dear Jecko,Thank you for your reviews. We are glad you had good time in our hotel.Kind regards,Edgbaston House Team

8/10 Good

Georgia

Stayed 1 night in Aug 2023
Response from EH on Oct 17, 2023
Dear Georgia,Thank you for your reviews. We are glad you had good time in our hotel.Kind regards,Edgbaston House Team

4/10 Poor

Natasha

Stayed 2 nights in Aug 2023
Response from EH on Oct 17, 2023
Dear Natasha,Thank you for your reviews. Can you let us know what was wrong with your stay as we would love to improve our standards.Kind regards,Edgbaston House Team

10/10 Excellent

Sarina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel for couples and friends.
Cute and cosy boutique hotel with a lovely 1920s theme/decor. Nice and clean. Bathtub facility in hotel room is especially lovely as well as the downstairs cocktail lounge. Would definitely stay again.
Stayed 1 night in Feb 2022

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely x it’s a real shame it’s closing x
Stayed 1 night in Feb 2022

2/10 Terrible

Katie

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2022

6/10 Okay

Umesh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2022

4/10 Poor

Sarah

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No mini bar no slippers as stated in the facilities section of booking
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST hotel
Stayed 2 nights in Jan 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bathtub!
Stayed 1 night in Jan 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arguably the best hotel in Birmingham
Incredible stay at The Edgbaston - I was checked in by Molly who was very attentive and nothing was too much trouble. I look forward to coming back soon to experience the other room available in the adjacent building.
Stayed 1 night in Jan 2022

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
A very nice hotel in Edgbaston near to city centre, lovely old style building and room is very nice with high ceilings, lots of space a nice bath and bathroom. Very minor issue was I couldn’t find a way to get fresh air into the room at night - probably as the room is ground floor so opening a window isn’t secure - but it felt a touch stuffy at night. Breakfast v nice.
Stayed 1 night in Dec 2021

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart hotel, in smart location.
Smart hotel, with accommodating and professional staff. Excellent room. Only one little nag: I was surprised that I had to pay additional charges for parking and breakfast, given the £150 cost per room/night.
Stayed 1 night in Dec 2021

10/10 Excellent

Owen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soft bed clean nice big bathroom with shower & a bath,had a long bath just great all-round
Stayed 1 night in Dec 2021

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff
The staff were faultless and extremely helpful. If you are staying, the rooms are lovely, the drinks are excellent but the food menu is very limited, especially if you have coeliac and must be gluten free.
Stayed 2 nights in Dec 2021