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Reviews of Steigenberger Hotel Bielefelder Hof

4 out of 5
Steigenberger Hotel Bielefelder Hof
Am Bahnhof 3, Bielefeld, NW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 248 out of 441 reviews" "
Rating 8 - Good. 156 out of 441 reviews" "
Rating 6 - Okay. 26 out of 441 reviews" "
Rating 4 - Poor. 8 out of 441 reviews" "
Rating 2 - Terrible. 3 out of 441 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office on May 13, 2024
Dear guest, thank you so much for this wonderful review. We hope to see you again. Kind regards Your team of the Steigenberger Hotel Bielefelder Hof

10/10 Excellent

Patrice

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Hotel Bielefelder Hof on Jan 1, 2024
Lieber Gast,vielen Dank für Ihre tolle Bewertung. Wir freuen uns, dass Sie sich bei uns wohl gefühlt haben und hoffen Sie bald wieder begrüßen zu dürfen. Ihr Team vom Bielefelder Hof

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive Hotel
Very impressive hotel with expansive and well appointed rooms. Could only be closer to station if it were in it. Some may find this a slight negative with a room on the station side as the platform announcements are audible and frequent. Get the buffet breakfast, it is worth every euro!
Stayed 5 nights in Dec 2023

10/10 Excellent

Sinisa

Stayed 3 nights in Nov 2023
Response from Hotel Bielefelder Hof on Nov 14, 2023
Lieber Gast,vielen Dank für die super Bewertung!Wir freuen uns auf Ihren nächsten Aufenthalt. Bis dahin wünschen wir alles Gute, das Team vom Bielefelder Hof

10/10 Excellent

YUPING

Stayed 1 night in Nov 2023
Response from Hotel Bielefelder Hof on Nov 14, 2023
Lieber Gast,herzlichen Dank für die tolle Bewertung!Wir freuen uns auf Ihren nächsten Aufenthalt und wünschen bis dahin alles Gute und bis bald!Das Team vom Bielefelder Hof

10/10 Excellent

Eugenio, Pelham

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ultra convenient to train station. Easy walk to downtown walking boulevards.
Stayed 2 nights in Oct 2023
Response from Hotel Bielefelder Hof on Nov 3, 2023
Dear Guest,thank you so much for this wonderful feedback.We hope to see you again soon.Your team of the Bielefelder Hof

10/10 Excellent

Thomas

Stayed 1 night in Oct 2023
Response from Hotel Bielefelder Hof on Nov 2, 2023
Lieber Gast,vielen Dank für die tolle Bewertung.Es freut uns, dass Sie sich bei uns wohlgefühlt haben und wir hoffen Sie bald wieder begrüßen zu dürfen.Ihr Team vom Bielefelder Hof

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Hotel Bielefelder Hof on Sep 17, 2023
Lieber Gast,es freut uns, dass es Ihnen so gut gefallen hat. Wir bedanken uns herzlich für die tolle Bewertung. Bis zum nächsten Mal in Bielefeld. Ihr Team vom Bielefelder Hof

10/10 Excellent

louis

Stayed 2 nights in Aug 2023
Response from Front Office on Oct 28, 2023
Lieber Gast,vielen Dank für die 100% Bewertung!Wir freuen uns, dass sie sich bei uns wohlgefühlt haben.Bis hoffentlich bald,Ihr Team vom Bielefelder Hof

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Bielefeld!
Our second time staying at the Bielefelderhof...it's a great hotel. S The front desk staff are super nice and helpful. The hotel is very clean. The location is great for train and bus travel and you are close to many restaurants and shops.
Stayed 3 nights in Aug 2023
Response from Hotel Bielefelder Hof on Sep 4, 2023
Dear guest,thank you so much for the outstanding review!We are hoping to welcome you again soon.Until then, have a great day!The team from Bielefelder Hof

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location staff restaurant I will recommend it to my friends
Stayed 4 nights in Jun 2023
Response from Hotel Bielefelder Hof on Jul 2, 2023
Lieber Gast,vielen Dank für Ihre Bewertung.Es freut uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten.Wir hoffen auf ein baldiges Wiedersehen!Das Team vom Bielefelder Hof

6/10 Okay

Peter

Stayed 1 night in Jun 2023
Response from Hotel Bielefelder Hof on Jul 1, 2023
Lieber Gast,vielen Dank für ihre Bewertung. Es tut uns leid, dass wir Ihren Erwartungen nicht gerecht werden konnten. Damit wir uns weiter verbessern können, würde es uns helfen wenn Sie uns Ihre Kritikpunkte nennen könnten. Wir würden uns freuen, Sie erneut bei uns im Haus begrüßen zu dürfen.Ihr Team vom Hotel Bielefelder Hof

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself and staff are excellent But it is situated between DB train station and city subway entrance. This seems to be a hangout area for beggars and drunks.
Stayed 11 nights in May 2023
Response from Front Office on May 28, 2023
Dear guest,thank you for taking the time to rate your stay at our hotel. We are aware of the area the hotel is situated in and hope that this will improve in the forseeable future. However, we are happy that you otherwise enjoyed your stay here and thank you very much for the 100%! :-)Hope to welcome you again soon!Team Bielefelder Hof

10/10 Excellent

Marco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and helpful. The hotel is clean, quiet and very well located next to the train station. It's a short walk to shopping, dining and the old center of the city.
Stayed 3 nights in May 2023
Response from Front Office on May 22, 2023
Dear Marco,thank you very much for taking the time to share your impressions of your stay at our Hotel! We are happy to hear that you had a pleasant experience.We would be pleased to welcome you again soon!Hotel Bielefelder Hof

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Everyone there was great, very nice rooms.
Stayed 4 nights in May 2023
Response from Hotel Bielefelder Hof on May 12, 2023
Dear guest,We appreciate you taking the time to share your impressions of your stay.Thanks a lot and see you soon!Hotel Bielefelder Hof

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel.
Stayed 2 nights in Jul 2022
Response from Yannick Gräper on Jul 23, 2022
Dear Elizabeth, we would like to thank you very sincerely for this excellent review and the very complimentary words to you. We are delighted that you have felt comfortable with us and hope that you are well again. We will be happy to pass on the great words to our team and we hope to welcome you again on your next visit to Bielefeld! Your team from the Hotel Bielefelder Hof

10/10 Excellent

Gerhard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BI DAWT Trip
Nice hotel at the main train station which was ideal located to the exhibition hall next door. Though I came by car but many participants arrived by train and stayed in the hotel. Unfortunately, the rooms towards the train station are much more affected by street noise/ cleaning but that was factored in.
Stayed 2 nights in Jun 2022
Response from Salmon on Jun 20, 2022
Lieber Gast, herzlichen Dank für ihre tolle Bewertung und den Aufenthalt bei uns im Haus. Wir freuen uns sehr darüber, dass Sie sich bei uns wohlgefühlt haben. Hoffentlich besuchen Sie uns wieder bei ihrem nächsten Aufenthalt in Bielefeld ! Ihr Team vom Hotel Bielefelder Hof

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute stay as train had to stop at Beilefeld due to a fallen tree en route Dusseldorf. Lovely hotel with friendly staff but it was odd that there was no food available
Stayed 1 night in Feb 2022
Response from Carla Salmon on Feb 28, 2022
Lieber Gast, vielen Dank für ihre tolle Bewertung, über die wir uns wirklich sehr freuen ! Wir hoffen, dass Sie einen angenehmen Aufenthalt bei uns hatten und sich wohlgefühlt haben. Uns sind für ein Gastronomieangebot momentan noch die Hände gebunden aufgrund von personellen Engpässen. Ab dem 15.3 bieten wir aber wieder die Möglichkeit zum Abendessen an. Ihr Team vom Hotel Bielefelder Hof

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Carla Salmon on Oct 20, 2021
Lieber Gast, wir bedanken uns ganz herzlich für Ihre Bewertung und freuen uns , dass Sie sich bei uns wohlgefühlt haben. Wir freuen uns auf Ihre nächste Buchung! Ihr Team vom Hotel Bielefelder Hof

8/10 Good

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2021

10/10 Excellent

Urban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for the money
Overall, excellent value for the money and I had a great stay. Staff were exceedingly helpful. The room was large and clean. The bar and breakfast was excellent. Mere steps away from the main train station.
Junior suite
Junior suite
Junior suite
Breakfast
Stayed 1 night in Aug 2021

8/10 Good

Tomjan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast ! Good service. No view from the window.
Stayed 1 night in Oct 2020

10/10 Excellent

madhav

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't expect this nice, clean, comfortable hotel next to a train station at our trip to Germany.
Stayed 2 nights in Oct 2019

10/10 Excellent

mushtiri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, Very clean, Great location, friendly stuff. Worth staying for a short time.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel and staff, shame about noise
Lovely hotel and conveniently location by the station. Nice staff and facilities, and rooms are top notch. My only concerns were there were a number of homeless And intimidating Islamic people near the hotel and I didn’t feel safe, I was approached by a few trying to get money and they were Very rude. It was also very noisy on the second night of my stay
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from bihof on Aug 29, 2019
Lieber Gast, herzlichen Dank für Ihre super Bewertung in voller Punktzahl! Wir freuen uns auf einen erneuten Besuch im Bielefelder Hof

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Bielefeld
This is truly a fabulous hotel. The room was totally quiet, even though we looked at the busy train station. I want windows like that for my own house! The room is spacious and super clean. The bed was wonderful. If you want a king-size bed, book it in advance. Healthy food just steps away in a little kiosk, we did not go to the restaurant but it looked great. Add to that the convenience of being right at the train station in the city center. We will be back!
Stayed 4 nights in Jun 2019
Response from julia on Jul 24, 2019
Dear Christian, thank you so much for your outstanding review regarding your stay with us! It's a pleasure for us to read your motivating words and we will be happy to share them with all our staff. We would be glad to welcome you soon again in our hotel. Your team of the Hotel Bielefelder Hof.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, lovely town near Halle tennis
We decided to stay here because of its proximity to the train station. We had tickets to the tennis tournament in Halle for two days and knew that we could go by public transportation from Bielefeld.The front desk staff was welcoming when we arrived at about 7pm, spoke excellent English and was very helpful with suggestions for dinner in the old town. We enjoyed a walk around and had an excellent Italian dinner at a restaurant in the old town. The public areas in the hotel were beautiful, with coffee and tee available self-service in the lobby even though we had chosen not to have breakfast included with our room. The room was large, clean and comfortable, with a great shower and nice bathroom. Wifi was great and solid. Through no fault of the hotel - the public transportation to the tennis stadium in Halle wasn't as great as advertised, because only one bus or train was running per hour following the regular schedule even during the high attendance period for the tennis tournament. The resulting crowds far exceeded the capacity of either the bus or the train in both directions during the most popular hours of attendance. We lucked out by being where the vehicle doors opened on 3 of our 4 trips between the hotel and the stadium. On the 4th trip, we shared a taxi back to the hotel with another hotel guest who called back to the hotel to arrange for a taxi to come pick us up. I would heartily recommend this hotel!
Stayed 3 nights in Jun 2019
Response from Julia on Jul 24, 2019
Dear Emily, thank you so much for your lovely review regarding our hotel facilities you visited during the tennis tournament in Halle. Its a pleasure to hear your very good experience especially with our helpful staff. We will be glad to share your lauditive words in our team! Best regards Your hotel Bielefelder Hof

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back in Bielefeld
Bielefeld is not a big tourist town and the hotel pickings are slim. I lived here for a year 30 years ago, and the hotel at that time had been closed for years, so it was neat to see it open and occupied. The location is very convenient if you are arriving by train (the parking garage is small and cramped). The hotel rooms here are typical of Europe - small, but adequate. Service was good - friendly and efficient from check-in to checkout. Breakfast buffet was very good.
Stayed 1 night in Apr 2019

8/10 Good

Indy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very practical, due to being across from the train station and very close to the pedestrian shopping area. Large rooms, very clean, with coffee machine! Good breakfast in a large room with a lot of sunlight Very nice and friendly staff
Stayed 2 nights in Mar 2019
Response from BiHof on Apr 24, 2019
Dear guest, thank you so much for your beautiful review! We hope to welcome you soon again in our hotel, All the best so far! Your Hotel Bielelder Hof

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bielefeld trio
Great hotel, good central location and friendly staff.
Stayed 2 nights in Mar 2019

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
close to station although out from town centre - good restaurant
Stayed 2 nights in Jan 2019

10/10 Excellent

deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

JSE, St. Louis, Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully maintained historic hotel - food was GREAT and staff was WONDERFUL!
Stayed 1 night in Dec 2018
Response from Your Team from Hotel Bielefelder Hof on Dec 10, 2018
Dear sir or madam, we are thankful for your review. We look forward welcoming you soon again!

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Markets
Christmas markets in full flow.. quick weekend visit to enjoy. hotel was clean.. staff were friendly and accommodating. would recommend staying there
Stayed 2 nights in Nov 2018
Response from AP on Dec 10, 2018
Dear guest, thank you for your positiv comment about our hotel. We hope you will have a nice stay also next time while staying with us. Kind regards Your Team from Hotel Bielefelder Hof

10/10 Excellent

itay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Disliked: Staff & service
pricey for the overall experience
hotel was ok and in a great location. However on 3 separate occasions requested replacement t bags and coffee and not received . No milk available in the room and not provided when requested either so the service level for a 4 star establishment was in my opinion quite poor.
Stayed 5 nights in Sep 2018
Response from BiHof on Sep 20, 2018
Dear guest, thank you for your stay and for your review! I think there was perhaps a misunderstanding since we do not offer single liquid milk portions, only in packages of milk powder.. Of course somebody should have shown you as ist was not obvious for you. Also sorry for not replacing the tea and coffee bags. This shouldn' t happen.. Your team from Bielefelder Hof

6/10 Okay

MUKUND

Good but be aware
Excellent location but internet was virtually non existent. Daily update of tea and coffee were lacking
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central location but quiet room. Extremely clean and comfortable with very pleasant staff. Will definitely stay there again next time I’m in Bielefeld.
Stayed 1 night in Jul 2018
Response from BiHof on Sep 18, 2018
Dear guest, thank you so much for your stay and your pleasant review. We hope to welcome you soon again in our hotel! Best regards Your team of the Hotel Bielefelder Hof!