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Reviews of Intelier Orange

4 out of 5
Intelier Orange
Avinguda Gimeno Tomás, 9, Benicassim, Castellon

Reviews

7.8

Good

Rating 10 - Excellent. 48 out of 167 reviews" "
Rating 8 - Good. 65 out of 167 reviews" "
Rating 6 - Okay. 36 out of 167 reviews" "
Rating 4 - Poor. 15 out of 167 reviews" "
Rating 2 - Terrible. 3 out of 167 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Great Gem
Stayed 1 night in Oct 2023

10/10 Excellent

HANNAH

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for Benicassim festival and I would really recommend this hotel. Was very clean, staff were always cleaning the rooms. The breakfast in the morning had a huge amount of choice for everyone. The air-con in the room was not very powerful, but was ok and we went by the pool during the day when it was very warm. We did have an issue with the lock on the door and this was fixed instantly when we asked. Staff were really helpful apart from one staff member who was rude when I asked if he could translate a couple of words when I was trying to book a taxi through a Spanish app, as none of the phone numbers worked.
Stayed 5 nights in Jul 2023
Response from Dirección on Sep 13, 2023
Thank you very much for staying with us, we are glad you had a nice stay. Hope you enjoyed the Festival. Kind regards,

6/10 Okay

Jack

Traveled with partner
Liked: Cleanliness
A good 3 star hotel but wouldn’t consider it a 4 star hotel.
Stayed 5 nights in Jul 2023
Response from Dirección on Sep 13, 2023
Thank you for staying with us. We are sorry the hotel did not meet your expectations. Regards,

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Pet tolerant rather than pet friendly!
As the title suggests you can bring your pet (and pay for the privilege) as long as it only stays in the room. You cannot take your pet to any outdoor space within the complex so cannot have a drink or dine outside with your pet. Disappointing. Another issue is the lifts. We waited 30 minutes after check in to get a lift to the room. Only 2 of the 3 lifts were in operation. When a lift did arrive, twice, it was occupied by staff who refused to allow guests to enter. Unbelievable.
Stayed 1 night in May 2023
Response from Hotel Intur Orange on May 9, 2023
Dear Paul,Thanks very much for sharing your experience, and specially for your assesment, it helps us improve our services. We have already spoken to the staff and reminded them that guests are most important for us. As for the lifts, when hotel closes for the season, they will be renewed.Kind regards

6/10 Okay

marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but wouldn't stay again
Very helpful staff, most can speak some english. Clean hotel and wheelchair friendly. But is a distance from town
Stayed 5 nights in Apr 2023
Response from Hotel Intur Orange on May 9, 2023
Dear Marcus,Thanks for sharing your experience with us.Kind regards

4/10 Poor

Scott

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It is the end of April but already quite warm. Apparently the hotel doesn’t offer air conditioning until the summer. That makes it difficult to sleep in a very hot room. I opened the balcony door to let in colder air. Unfortunately either the hotel or someone nearby thinks it is appropriate to do construction until 1am. The big beautiful swimming pool is also not open until summer apparently. Would have been nice to know. Breakfast was good but since it was included and there are a lot of guests it is beyond chaotic. This hotel could be quite good but would not recommend during the spring.
Stayed 1 night in Apr 2023
Response from Hotel Intur Orange on May 9, 2023
Dear Scott,We greatly appreciate your comments to improve our services. We are deeply sorry that we were unable to meet your expectations. We wish you a better stay in future visits to BenicàssimKind regards

8/10 Good

c

Stayed 1 night in Feb 2023
Response from Hotel Intur Orange on Apr 10, 2023
Buenos días,muchas gracias por su valoración, esperamos que haya disfrutado de su estancia.Saludos

8/10 Good

Trine

Stayed 4 nights in Oct 2022
Response from Hotel Intur Orange on Oct 24, 2022
Dear Trine,Thanks for your review.We are glad you enjoyes your stay.Kind regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2022
Response from Hotel Intur Orange on Oct 24, 2022
Gracias por su valoración.Thanks for your review.

4/10 Poor

Barbara

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Aug 2022
Response from Hotel Orange on Sep 26, 2022
Buenas tardes, Barbara:Sentimos que su opinión no sea tan positiva, nos gustaría saber en qué podemos mejorar y con ello, a la espera de que vuelva con nosotros el próximo añoUn saludo

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2022
Response from Hotel Orange on Sep 26, 2022
Muchas gracias por su puntuación , esperemos que su estancia haya cumplido sus expectativas, Un saludo

8/10 Good

Michael

Traveled with group
Liked: Staff & service, amenities
Air con in our room never managed to get it below 27 degrees which was a bit of a challenge! But the location is perfect, staff are great and the pool area was well looked after.
Stayed 6 nights in Jul 2022
Response from Hotel Intur Orange on Jul 27, 2022
Dear Michael, Thank you for sharing your experience. Kind regards

8/10 Good

John

Stayed 5 nights in Jul 2022

4/10 Poor

David

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No great
Got there during terrible storm which wasn't helpful, but no free parking, terrible slow check in when we were soaking wet didn't endear me to the location. Lifts not working didnt help as well as poor bar area, serving no food!
Stayed 1 night in May 2022

6/10 Okay

Pedro

Business traveler
Stayed 4 nights in Sep 2021
Response from Hotel Intur Orange on Oct 23, 2021
Estimado Pedro, Muchas gracias por compartir su experiencia. Esperamos poder volver a recibirle en cualquiera de nuestros hoteles próximamente.

8/10 Good

Rafael

Liked: Cleanliness, staff & service
Ok for a family stage
Essentially ; as expected for a beach hotel
Stayed 2 nights in Jul 2021
Response from Hotel Intur Orange on Jul 25, 2021
Dear Rafael, we are glad you had a pleasant stay in our hotel. Best regards.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
The pool was closed for winter even though it is still hot. The air conditioning is shut off even though it is still hot.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
My second stay in this hotel. First was very good. This time round had problems with the A/C. It gave off a horrible smell sometimes and it was not cooling well enough. Apart from that everything else was OK
Stayed 7 nights in Aug 2019
Response from The manager, Manager on Aug 30, 2019
Dear Guest, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us however we wish it was completely satisfying. Regarding the airconditioning, we wish you had informed us during the stay so that our team would have found an immediate solution. However, we have taken note of your remarks. We hope to welcome you back. Best wishes, The manager, Manager

10/10 Excellent

Alvaro, vienna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay if you are going to Rototom Reggae Sunsplash, close to the beach and to the festival area, close bus stop to the festival.
Stayed 3 nights in Aug 2019
Response from The manager, Manager on Aug 26, 2019
Dear Alvaro, Thank you for sending us this review. We are delighted that you had a good stay and that we have met your requirements. We look forward to welcoming you back in the future. Best wishes, The manager, Manager

6/10 Okay

JT, U.K.

Great Location But Needs Improvement On Food
The hotel is good. Located in a goid area. Its clean and staff are nice and friendly. Its great for this attending Rototom Festival. I just wish they served more vegan friendly food. Overall, I am pleased and would recommend it and stay there again.
Stayed 5 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good vibes
Staff was very pleasant upon arrival. Great pool area and private balcony. Stayed here for Rototom and it was a close 25-30 min walk from the festival.
Stayed 1 night in Aug 2018

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
⭐️⭐️⭐️⭐️⭐️
Great hotel, well presented and clean, professionally run, with a friendly team. Facilities good and well maintained
Stayed 11 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice and location was perfect. The staff was not friendly when we checked in. My relative drove into the parking lot just to show us where to park (we were following) and she had to pick up a parking ticket. When we went into the front desk, they charged her 6 eur for just driving in and out. She was approx 5 - 10 minutes in the lot. We thought that was extremely unfair. The gentlemen on staff was very rude. It was not a nice introduction to the hotel. The staff was very friend when we checked out the next day.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel , close to the beach I am planning to go next year Thanks
Stayed 1 night in Apr 2018
Response from Hotel Orange on Apr 30, 2018
Thank you very much. You will be welcome.

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
No iron in a four star hotel
Was just ok. Stayed in way better 3 star hotels. Not worth the money
Stayed 8 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Excellent location
Great hotel staff, location and pool area. However, the food menu and rooms are literally stuck in the 70's and I'm not joking. This is sad because the service and friendliness is great. Management need to make an investment.
Stayed 1 night in Aug 2017

8/10 Good

christopher, Austin

Liked: Cleanliness, staff & service, room comfort
Great location. Short walk to nicebeach. Great huge pool.Furniture and decor is a little dated.Awesome views.

4/10 Poor

Verified traveler

Disliked: Room comfort
Not great
Just a very tired hotel needs a total makeover , bedrooms very depressing , bar very gloomy.

10/10 Excellent

Hyon K

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Peter

Disliked: Room comfort

8/10 Good

Mark, Newcastle

Liked: Staff & service
benicassim festival 2015
Great location for the FIB. Hotel gets busy around this time. Great breakfast with big choice. Rooms could do with a refresh but they are clean and tidy.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun Hotel
Great hotel. Stayed for the FIB music festival.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Overpriced during festival and very dated.
Staying for the festival so prices jumped 300% though location perfect. Aircon in the room was pretty awful but did just enough so we could sleep. Anything better than a tent but this place at what we paid was definitely not worth it. Also had the cheek to charge for parking and indoor pool on top of the already high price even though the room advertised free parking. Rooms were always clean and staff were polite. Great for €50/night not so great for €200. All of the hotel very dated.

8/10 Good

Rototom Firstlings, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beniccassim. Rototom Festival stay
Hotel ideally - located for easy access to Rototom festival. 5 Min by taxis or 15 - 20 min walk. The hotel is located 5min walk from the beach, The hotel, it self was very comfortable friendly and very welcoming. Unfortunately never really got to sample the many facilities that the hotel offered- Swimming pool , breakfast and dining rooms. Reception staff were helpful, The only down side was that we requested a early morning call for Breakfast - this failed to happen on on three separate occasions, When we finally got round reporting this to the reception. Only for an hotel engineer to attend our room and found that the room phone was not plugged in - Oh well !!!! Still Great Hotel and Great location for Rototom Festival goers

8/10 Good

Colin, Old Bridge NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value but beware
We had a good nights stay in Benicasim and the hotel was more than adequate for the price. However our trip was spoiler by being robbed by gypsies on the road..they cut our tire on the AutoPiste rest area and then swooped down when we pulled off with a flat tire. This area is apparently infamous for this although noone warned us.

8/10 Good

Asif, West Yorkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Me and my wife stayed at the hotel in the middle of April 2012. We arrived at 5pm and the booking was quick and easy. Positioned only a short 5 min walk from the glorious beach, we were given a room on the 5th floor with an amazing view of the whole town, swimming pool and sea. Truly breathtaking. The room was clean and warm, however, we soon found out that we were not alone as we noticed several tiny little ants running around the TV table but do you know what...after a 6 hour drive from Granada and a very good price for the one night stay, we weren't too bothered!! The view was too nice to risk being given another room without one. By morning the ants had all disppeared and we did note this down on the hotels own stay review. The buffet breakfast is fit for a King with a very large choice of fruit, tea, coffee, pattiserie, cereal, drinks and deserts. We loved it. The hotel is very big and shaped in a tripod design. So I presume whichever wing you're on you'll get a share of the sun but try and get the pool view if you can and watch the sun go down. The hotel has a huge car park but it does state that parking is at the owners own risk. The parking was free too. But with it being right across the street from the hotel it is pretty secure. The surrounding area around the hotel was quite. with the town centre only a five minute drive away. The area is flat so we found a lot people or locals jogging, walking and cycling along the front. There are lots of hotels around so I can expect the whole area in summer to be heaving with people!! There are coffee shops and bars at the end of the street and they're right on the beach too. So I hope my short review does help you and I would love to stay there again, just as long as I had my ant trap. Joking.

8/10 Good

Ester

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena estancia, aunque necesitaría un poco de reforma
Stayed 1 night in Apr 2024

10/10 Excellent

Carmen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es grande y tiene de todo. La habitación limpia y espaciosa. El comedor enorme, con comida buena y variada y buen servicio. Todo el personal muy amable. Volveremos pronto
Stayed 1 night in Apr 2024

8/10 Good

Ana María

Para recomendar
Stayed 3 nights in Apr 2024

10/10 Excellent

Santos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es perfecto para pasar unos días y visitar la zona. Cogimos habitación, desayuno y parking. El desayuno es bastante variado y para nosotros suficiente. En la habitación lo peor era el armario muy pequeño solo estuvimos 3 días, de haber estado una semana la ropa estaría en las maletas.
Stayed 3 nights in Feb 2024
Response from Dirección on Apr 8, 2024
Gracias por alojarse con nosotros, nos alegra que hayan tenido una estancia satisfactoria. Saludos cordiales,

6/10 Okay

Jean

Traveled with partner
Déçus, une fois de plus (2ème séjour), par la qualité des chambres très peu ou mal insonorisées. Deux premières nuits infernales avec la télé et les discussions animées dans la chambre voisine. Il a fallu appeler la réception la deuxième nuit à 1h du matin... Manque de chance la télé du voisin est accrochée au mur juste derrière les oreillers. Heureusement, il a quitté sa chambre le 3ème jour ! L'offre du restaurant, bien que convenable, nous a paru moins bonne cette fois-ci en qualité et diversité des plats. Le serveur du bar est très professionnel et très sympathique. Par ailleurs, l'accueil a été correct mais quelque peu sec, sans chaleur. La catégorie de l'hôtel (4 étoiles) pouvait laisser espérer une attention plus marquée pour des clients.
Stayed 5 nights in Oct 2023

6/10 Okay

Fernando José

Liked: Cleanliness, room comfort
Interesante por fuera, decepcionante por dentro.
Es el típico hotel de playa para grupos grandes. El check in fue lento y farragoso, especialmente porque la persona de recepción atendiá tres cosas a la vez. La habitación era cómoda y estaba limpia, que es lo importante. Pero al estar en la 6ª planta, el uso del ascensor era necesario, y cada vez nos tocó esperar más de 5 minutos. Sólo 2 ascensores para todo el hotel, más otro fuera de servicio, insuficientes. El comedor no está bien organizado, y la calidad del menú deja bastante que desear, especialmente en la cena, tremendamente masificada. Y esto no será responsabilidad del hotel, o sí, no lo tengo claro, pero el overbooking de mosquitos en la zona de la piscina era insoportable. No volveremos.
Stayed 1 night in Oct 2023

10/10 Excellent

Nadia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodidad y atención de Laura
Hotel cómodo y en zona tranquila. Agradecer a Laura(recepción) por la atención dedicada, muchas gracias y hasta la próxima!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Nadia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Ewa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Marina

Stayed 2 nights in Aug 2023
Response from Dirección on Sep 13, 2023
Gracias por elegirnos. Saludos cordiales,

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service
El hotel estaba bien pero no acorde a un hotel 4 estrellas, el plato de ducha no tragaba el agua y ni si quiera se molestaron en arreglarlo. La comida bien, normal. Gimnasio de pago y aparcamiento de pago (ambas cosas un poco caras).
Stayed 2 nights in Aug 2023
Response from Dirección on Sep 13, 2023
Gracias por elegirnos. Sentimos la incidencia que comenta, en estos casos por favor informe a la Recepción para poder ofrecerle una solución durante la estancia. Saludos cordiales,

10/10 Excellent

JOSE ANTONIO SALAS

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy recomendable en todos los aspectos, para repetir
Stayed 2 nights in Aug 2023
Response from Dirección on Sep 13, 2023
Muchas gracias por elegirnos y por su valoración. Saludos cordiales,

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Dirección on Sep 13, 2023
Gracias por elegirnos. Saludos cordiales,

6/10 Okay

carlo

Traveled with family
Liked: Cleanliness, staff & service
Struttura datata ma buon compromesso qualità prezzo.
Stayed 4 nights in Aug 2023
Response from Dirección on Sep 13, 2023
Grazie per averci scelto, speriamo che abbiate trascorso un piacevole soggiorno. Cordiali saluti,