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Reviews of Marbella Suites Bandung

4 out of 5
Marbella Suites Bandung
Jl. Sentra Dago Pakar, Bandung, West Java

Reviews

6.8
Rating 10 - Excellent. 6 out of 41 reviews" "
Rating 8 - Good. 16 out of 41 reviews" "
Rating 6 - Okay. 9 out of 41 reviews" "
Rating 4 - Poor. 7 out of 41 reviews" "
Rating 2 - Terrible. 3 out of 41 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Titin

Traveled with family
Liked: Amenities
Dirty toilet
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great choice if you need to relax and refreshing
Stayed 2 nights in Jul 2020

4/10 Poor

ani.w

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Location is good & decent hotel but the inside/ room need to be cleaned well specially with the price they charged you sofa had a lot dirty food stained every where .
Stayed 1 night in Jul 2019

4/10 Poor

Adzuhri

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old building, bad wifi & water. Much facilities.
Old building. Got an executive room with a bad wifi and hot water was trouble. The food variation is much but not in a good taste. Staff was friendly.
Stayed 2 nights in Jun 2019

6/10 Okay

maharani, Australia

Old established hotel, not so cheap
Old room, quite pricey Room quite big, bit out from all the restaurants and city centre
Stayed 2 nights in Dec 2018

10/10 Excellent

Mst

Liked: Staff & service, property conditions & facilities
The staff were so nice and couldn't do enough to help , the food was top quality . The view was amazing the place was very clean with all the comfort of being at home . I think the staff need more wages.
Stayed 2 nights in Nov 2018

6/10 Okay

Andy S.B., Jakarta

Disliked: Cleanliness, property conditions & facilities, room comfort
Linen was dirty. Poll was also dirty.
Stayed 1 night in Oct 2018

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and quite in a busy city.
Very nice hotel in a secluded location making it very quite for rest and relaxation. Handy to most things with in 15 mins. Great team on arrival and a great buffet breakfast to wake up to.. Thank you so much to the team I incounted while on my stay they..
Stayed 1 night in Jul 2018

6/10 Okay

Doby

Disliked: Cleanliness, property conditions & facilities, room comfort
Old Hotel
Very disapointing, the balcony cannot be open, less light maybe because for electricity efficiency. Need to renovated.
Stayed 1 night in Sep 2017

6/10 Okay

suffian , singapore

Liked: Staff & service, room comfort
Place to relax
-The staff is superb good -Value for money -Quiet place -Nice view

8/10 Good

Wiepi

Liked: Cleanliness
Place for resting
The quality equal to prize

2/10 Terrible

Evan, Jakarta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Run down hotel, not maintained building.
The hotel is a run down hotel with a lot of broken things such as broken lift (only one is working), damaged/missing reading lights not getting replaced, moldy bathrooms and hotel entrance full of pot holes. As a result of broken lift people had to wait for quite a long time to get into the ground floor and vice versa. The worst thing is 40% of the tenants are non-hotel residents as such there were around 20 people staying at the 2 bedroom suite across from us and there is nothing that the hotel staff can do to prevent that as that room is owned individually. Marbella Suite claimed that it is a 5 star hotel and Expedia gave it a 4 star hotel. This is definitely not true. I would probably give a 1 star hotel.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Old building, poor maintenance
No internet access from room, gym looks fine but management said is under maintenance (can't use it), only one lift is function since months, no water for some period. the staff is helpful but seems have less motivation to work No internet access from room, gym looks fine but management said is under maintenance (can't use it), only one lift is function since months, no water for some period. the staff is helpful but seems have less motivation to work No internet access from room, gym looks fine but management said is under maintenance (can't use it), only one lift is function since months, no water for some period. the staff is helpful but seems have less motivation to work

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
-hot water was broken -no hairdryer -tv cable received bad signal -breakfast menu was very typical

4/10 Poor

Roslina

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was out of electricity . After complaining to the reception counter , it took 30 minutes for the maintenance guy to come over my room to fix it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location with mountain fresh air
we stayed in low season, room were clean and service were fast and awesome as well

8/10 Good

syerli, indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good food, and view
it was good, only the road to the hotel at some location is broken

8/10 Good

Alvin, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simply beautiful, get away from hustle and bustle
Stayed in executive suite for 1 night, the room is large enough for 4 of us, the view from 15th floor is beautiful at night, many high end cafes in the surrounding area. Try to visit the valley, stone cafe etc.

8/10 Good

ipoi, jakarta

Liked: Cleanliness, staff & service, room comfort
Fantastic view in Dago Pakar
Stayed for 1 night on April with my friends, if you looking for a quite, top service hotel with fantastic view in bandung, Marbella Bandung will suit your needs. The price is also reasonable, good breakfast also.The room is clean and beds are comfortable. The surrounding dago pakar area is beautiful with many high end cafes such as the valley, stone cafe and selaras coffee bar. Rent a car is needed for ease in travelling, u can reach this hotel thru Juanda road from Cihampelas. Very easy to find, look for road sign

8/10 Good

christina, indonesia

Liked: Staff & service, property conditions & facilities, room comfort
The Hotel has a nice city view and great selection of breakfast buffet

8/10 Good

andri

Liked: Cleanliness, staff & service, room comfort
amazing view of bandung from 15th floor
having a night in deluxe room, I can see the amazing sparkling night of Bandung from the balcony of my 15th floor room. the amenities quite 'old-fashioned' and on average, yet still get the comfort. indeed it's a bit away from the crowd, so that I plan to have the next visit by staying here for my honeymoon.. the signage is really worth starting from the highway which giving right direct for visitor.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
satisfied...

6/10 Okay

Ali, Bahrain

Liked: Staff & service
Value: Moderate; Service: Friendly; Cleanliness: Clean; Only for breakfast, which Only catered for locals.

8/10 Good

Mariana

Liked: Cleanliness, room comfort
Not as expected
I was expecting more luxurious hotel as at the webside but its only an apartment. Buat clean and ok.Far from town.

4/10 Poor

Brent, New Zealand - Manawatu

Liked: Cleanliness
Disliked: Property conditions & facilities
Facilities: Tired; Service: Sufficient; Cleanliness: Pleasant; Would have been all right if we were warned it was barely 2 star standard. But was advertised as 4 or 5 star!

8/10 Good

Samuel

Stayed 1 night in Nov 2023

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

EKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidak mengecewakan
Sudah 4 x nginap disini, tidak mengecewakan ASALKAN bawa kendaraan sendiri soalnya lokasi di dago pakar dan cari grab susah lewat jam 20.00
Stayed 1 night in May 2019

8/10 Good

Dwi Astuty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sepi dan terpencil, namun OK
Secara keseluruhan lumayan, rekomendasi stay di sini jika ingin beredar di area dago pakar. Memang tempatnya terpencil sehingga musti naik mobil ke area yang dituju. Warung makan yang terdekat (sebelah) hanya warung inul, makanan enak walau harganya agak mahal. Kamar bersih, kolam besar, kekurangan wifi sangat buruk.

10/10 Excellent

syams

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secara keseluruhan sdh oke
Menginap sehati di sini saat libur weekend panjang, kondisi hotel lumayan,m bersih & rapi, makanan jg enak & bnyk saat pagi, agak siang bbrp tdk di restock. Utk area hotel seperti taman & kolam renak oke, anak2 suka. Secara keseluruhan kondisi hotel bagus.

8/10 Good

Pieter Handoko

Liked: Cleanliness, staff & service, room comfort
Hotel Saat Liburan bersama Keluarga
Hotel marbella lokasi lumayan di dalam, dan sekitar belum ada properti atau pertokoan yang dibangun. Jadi lumayan harus ke luar untuk cari area belanja dsb. Hotel nya bukan hotel baru, beberapa fasilitas dalam maintenance, seperti jacuzy, lift (hanya 1 yang aktif), sofa agak bau apek, wastafel agak mampet, fitness room nampak tidak lengkap. Namun dalam konteks kamar, sangat luas (saya pesan suite 2 kamar). View dari kamar (saya lantai 10) juga bagus dan asri memandang gunung, perkebunan (tapi jangan harapkan sebagus view Ubud Bali). Layanan kamar sangat lambat, mungkin karena saya datang di hari sepi pengunjung (workdays). Beberapa hal baik: AC dingin, Ada bath tub dan shower, 2 buah tv, kolam ada beberapa buah, ada main pasir, check in dan out yang cepat, pelayanan staff yang sangat ramah.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Secara keseluruhan hotel ini nyaman untuk menginap tapi sayang fasilitas kolam renang kurang diperhatikan kebersihannya, terutama area pasir dekat kolam anak, banyak kotoran kucing.

6/10 Okay

Bazuri, Cibinong

Liked: Cleanliness, staff & service
Letak hotel jauh dari pusat kota, tapi nyaman
Akses masuk melalui gerbang perumahan mewah dago pakar, cukup jauh dari pusat kota, tapi untuk liburan keluarga, hotel ini sangat cocok, karena fasilitas utama kolam renang, fitness center yang terletak dekat kolam rehang, children's play ground, halaman luas dengan view yang masih asri. Suasananya cukup nyaman dan tenang.

8/10 Good

Nico, Serpong,tangerang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liburan bersama keluarga di bandung
Lumayan baik, anak2 senang karena pool nya besar, pemandangan bagus,pelayanannya ramah

2/10 Terrible

SHOJIRO, ジャカルタ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
おすすめできません
入り口が分かりにくく玄関まで2時間を要した。道にホテルへの案内板が無く、まさかと思うような通路からの進入で、やっと辿り着いた。部屋への案内がされなく、迷ってしまった。部屋は暗い。かび臭い。ベットから見れるテレビが無い。調度品に品がなく、古臭い。申し訳ないけども、日本人の感覚で行くと全部がダメです。女性が一人で休むには怖すぎる。30分で我慢できなくチェックアウトして他のホテルに移りました。

6/10 Okay

Putri, Jakarta

Liked: Cleanliness
Old but still okay
Hotel yang sedikit tua tetapi nyaman dan bersih. Standar dan tidak spesial. Acceptable

8/10 Good

linus, Gävle

familjeresa till bandung
En fin kortvistelse semester med familjen. Lite slitet hotell med bra service. Swimming poolerna var mycket rena och i bra skick. Ligger i en fin del av Bandung med bra utsikt och lite frisk luft.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasi yang jauh dr mana2, kondisi bantal yang sudah usang...utk anak2 kurang nyaman

6/10 Okay

Verified traveler

周囲には何も無し
　評価が良かったので選んでみたが、車が無いと不便な処だ。ダゴパカールに行くのにも、タクシーを呼ばなければいけなかった。周りには、小さなワルンが有るだけで、レストラン一つ無い。珍しく、部屋に電子レンジが備え付けられていたが、それよりアルコールがなかなか手に入らない、イスラム圏なのだから、ビールぐらい置いといて欲しいものだ。ベッドからテレビが見られないのは、残念。

8/10 Good

tina29, salatiga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ruang & tempat tidur nyaman, pelayanan memuaskan
fasilitas dan layanan bagus, lokasi bagus untuk liburan (keluarga), agak jauh dari pusat kota, susah cari taxi. Bagus untuk liburan keluarga!

8/10 Good

erny kw

Liked: Cleanliness, room comfort
tempat yang tenang utk beristirahat
Lokasi sgt jauh dr kota shg lbh tenang dari kebisingan dan hiruk pikuk kota, nyaman utk beristirahat maupun berinspirasi. Layanan dan kebersihan cukup baik