高級寝具、デスク、ノートパソコン用作業スペース、遮光カーテン

ソネスタ シンプリー スイーツ アトランタ グウィネット プレイスの口コミ

2.5 out of 5

口コミ

8.4

とても良い

評価 10 - 473 件の口コミ中 253 件が非常に良い" "
評価 8 - 473 件の口コミ中 126 件が良い" "
評価 6 - 473 件の口コミ中 46 件が普通" "
評価 4 - 473 件の口コミ中 16 件が不満" "
評価 2 - 473 件の口コミ中 32 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.0/10

設備とサービス

8.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Tomonari

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 12 月に 1 泊滞在

4/10 (不満)

Shinsaku

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2017 年 11 月に 6 泊滞在

10/10 (非常に良い)

Eddie、神奈川県

良かった点 : 清潔度、スタッフとサービス、客室の快適度
また泊まります。エアコンだけは要チェック。
スタジオルームで冷蔵庫、シンク、食器も付いているので簡単な料理ならできます。換気扇は電子レンジと一緒になっているタイプなので、下から吸い込み前面に吐き出します。すなわち部屋の中に戻って来ますので余り煙は出さない方がいいです。造り付けの家具はベッドルームもバスルームも統一感がありグッド。部屋のドアから入ったところとキッチン前はタイル、ベッド、テレビ、棚のスペースはカーペットが張られ靴を脱ぐ日本人向き。残念なのがエアコンが効き始めるととてもうるさかった。従業員は皆フレンドリーでしたしトータルではお薦めです。近くのレッドルーフでは客が既にいる部屋の鍵を受け取り、開けようとしたら中からチェーンが掛かっており、ドスのきいた声で誰だ!と。撃たれるかと思いました。その後ここへ来たのでアトランタを嫌いにならずに帰国できました。
2017 年 10 月に 4 泊滞在

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was great, clean, comfortable bed, had a good kitchen
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Daniel, thank you for the wonderful feedback! The team at Sonesta Simply Suites Atlanta Gwinnett Place is delighted you enjoyed the cleanliness, comfortable bed, and well-equipped kitchen. We're looking forward to welcoming you back!

10/10 (非常に良い)

Rolando

2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Rolando, it's fantastic to hear that your stay at Sonesta Simply Suites Atlanta Gwinnett Place met your expectations. We very much appreciate your high rating. Our team members hope to welcome you back in the near future for another delightful experience.

8/10 (良い)

Carol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Carol, the team is thrilled to see you had an enjoyable stay at Sonesta Simply Suites Atlanta Gwinnett Place. We hope to welcome you back soon for another great experience.

2/10 (非常に不満)

Ernest

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Older hotel, things falling apart, and the worst thing is the hotel smells like cigarettes. You’ll leave smelling like a pack of Newports. I did not sleep without waking up 10times. Check out early in the AM to sleep in my car.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 5 日)
Ernest, we're genuinely disheartened to hear about your unsatisfactory stay. Our goal is to provide comfortable and inviting accommodations to all guests, and we feel troubled that this wasn't your experience. It is regrettable that certain aspects, such as the scent in your room and your interrupted sleep, caused inconvenience. We'll surely look into these matters, and we appreciate your feedback as it helps us continually improve. We hope for the chance to deliver a much better experience on your next visit.

10/10 (非常に良い)

Victoria

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a lot of room space and I enjoyed it a lot.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 1 日)
Victoria, we're delighted to find out that you loved the spaciousness provided by Sonesta Simply Suites Atlanta Gwinnett Place. We will gladly welcome you again for another enjoyable stay.

6/10 (普通)

Jeffrey

カップルで旅行
良かった点 : 設備とサービス
There was like a romper room above me. People with kids should stay on the ground floor so when they’re running around the room the people below will not hear them. Also a regular inventory of dishwater should be done.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 30 日)
Jeffrey, it's regrettable to hear that noise disturbances had an effect on your stay. We take your feedback about room allocation with families in mind and the supply of dishware seriously. We are continually looking to enhance our processes to ensure guest comfort. We hope to have another chance to welcome you back in the future for a more peaceful stay.

2/10 (非常に不満)

Ondray

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 1 日)
Ondray, it's unfortunate to hear that your stay did not meet your expectations. Your feedback is important to us and we are committed to continuous improvements for a better guest experience. We hope to have the opportunity to make your next stay a better one.

10/10 (非常に良い)

Vanecia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like this location. I almoswent to the other sonesta across the street.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Vanecia, we're thrilled that the location of Sonesta Simply Suites Atlanta Gwinnett Place met your preferences. We appreciate you choosing our establishment over other options nearby. We're looking forward to welcoming you back in the future.

10/10 (非常に良い)

Janet

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 28 日)
Thanks for the outstanding rating, Janet!We're delighted your time at Sonesta Simply Suites Atlanta Gwinnett Place was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

6/10 (普通)

Shawna

出張
The Welcome desk wasn’t that inviting - it’s not a great lobby area. It’s your first impression and it’s not a great one. If I was with my family I probably would have questioned my decision. The rooms are lovely and don’t really match up to the lobby experience.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 26 日)
Shawna, thank you for your feedback. While we're glad you appreciated our well-appointed rooms, it's noted that the lobby did not meet your expectations. As an integral part of the guest experience, we continually strive to create a welcoming ambiance throughout all areas of our hotel. We hope you'll consider staying with us again, as we'd love another chance to give you the warm welcome you deserve.

8/10 (良い)

Chris

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice suites
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 20 日)
Chris, it's wonderful to hear you enjoyed the suites at the Sonesta Simply Suites Atlanta Gwinnett Place. We're pleased our accommodations met your expectations. We look forward to your return visit.

6/10 (普通)

Damien

小さなお子様連れの家族旅行
気になった点 : 設備とサービス
Just an average extended stay hotel.
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 11 日)
Damien, it appears your recent experience with us met but did not exceed your expectations. An extended stay should be comfortable and convenient. We aspire to provide this type of experience and regret it was not fully achieved during your visit. We'll continuously work to improve our services and create more memorable experiences for guests like you. Thank you for your feedback.

10/10 (非常に良い)

Jeonggi

2024 年 1 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Jeonggi, it's wonderful to know you had an excellent stay at Sonesta Simply Suites Atlanta Gwinnett Place. Your high rating is greatly appreciated and it motivates our team members to continue delivering top-notch experiences. Please come back and visit us again soon!

10/10 (非常に良い)

Dakota

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a very good stay would definitely come back and stay here
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
Dakota, the Sonesta Simply Suites Atlanta Gwinnett Place team is thrilled to hear you had a wonderful stay. Your words speak volumes and we're eager to welcome you back in the future for another memorable experience.

8/10 (良い)

Victoire G

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
I love how spacious the room was, but everything else was average.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 28 日)
Victoire, thank you for sharing your recent experience with us. It's wonderful to know that you appreciated the spaciousness of the room at Sonesta Simply Suites Atlanta Gwinnett Place. Hearing that the rest of your stay was average gives us a clear area to focus on to provide an outstanding experience next time. We're working diligently to exceed expectations on all fronts for all our valued guests. We hope to have the opportunity to host you again in the future.

8/10 (良い)

Jawhara

良かった点 : 清潔度、スタッフとサービス
Staff was professional and hospitable- location was in a nice area with plenty of shopping and dining - the room was clean and comfortable - a bit out dated and needs work done but overall a decent stay.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
Jawhara, it's pleasing to hear that you found our team members at Sonesta Simply Suites Atlanta Gwinnett Place professional and welcoming and that you appreciated our prime location. Your positive remarks about room cleanliness and comfort are much valued. We acknowledge your observations about the aspects of our hotel needing updates and we are constantly striving to improve. Our goal is to provide a thoroughly satisfying stay for our guests, and your feedback is important in achieving that. We hope you'll return in the future to see how we continuously evolve.

6/10 (普通)

Heather

グループ旅行
良かった点 : 設備とサービス
気になった点 : 施設のコンディションと設備
The room was very spacious and great for a few friends travelling together. The room had a musty smell that we couldn't get rid of and hit hard every time we walked through the door. The staff worked behind a wall so it could be hard to get their attention, but they were friendly whenever we interacted with them! We had to pay for parking, which was a bit odd staying out in the suburbs with a huge lot. The location was great for shopping and meals.
2024 年 3 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
Heather, it's pleasing to know you found the room size suitable for your group travel and also found our location convenient for shopping and meals. However, we regret to hear about the scent issue in your room and the challenge encountered with parking; we're always looking for ways to improve guests' experiences. We're glad to know you found our colleagues friendly and do hope this didn't mar your overall stay. Your feedback is vital and has been noted for improvements. We hope to host you again in the future for a seamless stay.

6/10 (普通)

Lisa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I didn’t like the fact that the bed suppose to be Queen and it was a double bed. I said something to the desk clerk and she said all the beds were Queen size. My husband and I are small frame and if I turned I would fall out the bed. The people above us made noise all night long. We just decided to check out early. Didn’t have no argument in me.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 27 日)
Lisa, we appreciate your feedback. It's unfortunate that the size of the bed didn't meet your expectations, we believe that all our beds meet the queen size specifications. We're regretful to hear about the disturbances you encountered at night; we always strive to provide a peaceful environment for our guests. If you ever decide to stay with us again, we encourage you to contact our team members — they're on hand 24/7 to assist with any issues.

10/10 (非常に良い)

luan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Right in the heart of Asian Center
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 22 日)
Luan, thank you for recognizing the strategic location of Sonesta Simply Suites Atlanta Gwinnett Place. We're so glad you appreciated our prime positioning, making it perfect for exploring the Asian Center. Your review means a lot and we hope to welcome you back in the near future.

10/10 (非常に良い)

AUDRA

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Zury is absolutely AWESOME! The customer service i get there everytime is incredible!
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 16 日)
Audra, we are thrilled to hear about your excellent experiences at Sonesta Simply Suites Atlanta Gwinnett Place. It's fantastic that Zury has continuously exceeded your expectations with top-notch service! We're eager to welcome you back soon for another unforgettable stay.

10/10 (非常に良い)

Morris、Lawrenceville

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice room, strategic area and friendly staffs
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 15 日)
Morris, we're thrilled that you had a pleasant stay at Sonesta Simply Suites Atlanta Gwinnett Place. It's wonderful to know that you valued our prime location and the warm reception from our team members. Looking forward to welcoming you back in the future.

6/10 (普通)

Michelle

気になった点 : 施設のコンディションと設備
I had to pay to park
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 22 日)
Michelle, we understand that incurring unexpected costs such as parking can be inconvenient. Our aim is to provide clear communication about any additional charges. We appreciate your feedback and will take it under advisement for future enhancement. We hope to host you another time where we can meet and possibly exceed your expectations.

10/10 (非常に良い)

Cyrus

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very clean, comfortable. Friendly and helpful staff
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 22 日)
Cyrus, thank you for your wonderful comments about Sonesta Simply Suites Atlanta Gwinnett Place. We're delighted to know you enjoyed our clean and comfortable environment, as well as the warm service from our team members. Looking forward to welcoming you back in the future.

10/10 (非常に良い)

Sharmaine

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Very clean which is a plus for me especially since it was a smoking room. Loved the kitchen area. Overall nice and spacious room.
2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 20 日)
Sharmaine, it's great to hear you appreciated the cleanliness of your room at the Sonesta Simply Suites Atlanta Gwinnett Place. We're glad you found the kitchen area convenient and enjoyed the ample space of your accommodations. Looking forward to welcoming you back in the future!

10/10 (非常に良い)

Barrett

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great customer service
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 19 日)
Barrett, it's wonderful to hear that you appreciated the standout service at Sonesta Simply Suites Atlanta Gwinnett Place. Our team members always aim to give our guests a delightful experience. We thank you for sharing your positive feedback and look forward to your next visit.

4/10 (不満)

Shen

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The front desk was nice, while the facilities were not working very well, like microwave wasn’t working
2024 年 1 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 17 日)
Shen, thank you for mentioning our friendly front desk service. We're disappointed to hear about the issues you experienced with some amenities. We constantly strive to maintain all our facilities in the best possible condition. Your feedback is valuable in helping us improve our services. We sincerely hope for another chance to provide you with a more satisfying stay in the future.

10/10 (非常に良い)

Sung

2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 17 日)
Thank you for this excellent rating, Sung!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Sonesta Simply Suites Atlanta Gwinnett Place! We'd love to host you again someday for yet another unforgettable visit.

10/10 (非常に良い)

Earl

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 14 日)
Thanks, Earl! It's outstanding your time at Sonesta Simply Suites Atlanta Gwinnett Place was fantastic. We can't wait until your next visit!

10/10 (非常に良い)

Victoria

2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 10 日)
Thanks for the perfect rating, Victoria!We're pleased to hear that you have fully enjoyed your stay at Sonesta Simply Suites Atlanta Gwinnett Place, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

8/10 (良い)

Ericka

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 8 日)
Ericka, it's fantastic to hear that your stay at Sonesta Simply Suites Atlanta Gwinnett Place met your expectations. We take pride in our commitment to providing excellent service and we're thrilled you experienced this. Looking forward to welcoming you back in the future. Safe travels!

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything
2024 年 1 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 8 日)
Michael, thank you for sharing your experience at Sonesta Simply Suites Atlanta Gwinnett Place. We're delighted to know that everything met your expectations during your stay. Looking forward to having you as a guest again in the future.

10/10 (非常に良い)

Ericka

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the room and the cleanliness. It was perfect and i will be staying again!
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 6 日)
Ericka, it's wonderful to hear that you enjoyed your stay at the Sonesta Simply Suites Atlanta Gwinnett Place. We take pride in maintaining our rooms to the highest standards, and your comments truly validate our team's efforts. We look forward to your next visit!

10/10 (非常に良い)

Robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was great and friendly the hotel was super clean and it felt like home the entire week we stayed it was like being in our own living room plenty of options to eat and stay busy in the area our suite had everything we needed for our trip we will definitely be staying again
2024 年 1 月に 7 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 2 日)
Robert, it's fantastic to hear you had such an enjoyable experience at Sonesta Simply Suites Atlanta Gwinnett Place! We're glad that our friendly team members, pristine accommodations, and home-like atmosphere made your week-long stay feel comfortable. More so, the area certainly has many options for dining and activities, and we're thrilled you found the in-suite amenities met all your travel needs. Looking forward to welcoming you back on your next trip!

10/10 (非常に良い)

Elah

2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 3 日)
Elah, thank you for leaving us a 10 out of 10 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Sonesta Simply Suites Atlanta Gwinnett Place!

6/10 (普通)

Darlene

2024 年 1 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 21 日)
Darlene, we appreciate your taking the time to rate us on Expedia. Since you left no text along with your score, we wouldn't be able to address any particular experiences. We genuinely hope your overall stay was satisfactory. If you have any specific feedback, we would love to hear it to ensure your future stays are even better.

10/10 (非常に良い)

AUDRA

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I am a big fan of Sonesta properties but this particular one are suites. Very nice. Well maintained.
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 31 日)
Audra, it's fantastic to know you're a big fan of Sonesta Simply Suites Atlanta Gwinnett Place. We're thrilled you found our suites well-maintained and pleasing to your standards. Your kind words are greatly appreciated and we hope to welcome you back soon.

8/10 (良い)

Robin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place was always kept clean and smelled good. The staff was very friendly.
2024 年 1 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 25 日)
Robin, we're thrilled to hear your stay at Sonesta Simply Suites Atlanta Gwinnett Place was enjoyable. Noting the cleanliness and pleasant aroma is such great feedback, and the friendliness of our team members surely adds to the charm of our hotel. Thank you for choosing us for your accommodations in Atlanta.

2/10 (非常に不満)

Eugene

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Would never stay here again, whole place smells of cigarettes and not the most safe place to be.
2024 年 1 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 24 日)
Eugene, it's disappointing to read your experience did not meet your expectations. The issues related to odor and your sense of security are not typical of the experiences we strive to offer our guests. Rest assured, we take such feedback very seriously and we are committed to improving for the satisfaction of all our future guests.

10/10 (非常に良い)

Rena

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice, rooms are so nice and cozy,quiet and just a pleasant experience.
2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 22 日)
Rena, thank you for choosing Sonesta Simply Suites Atlanta Gwinnett Place and sharing your thoughts. We're thrilled to hear you enjoyed your stay, appreciating the comfort and pleasant ambiance of our rooms. We strive to provide a tranquil experience and it's wonderful this reflected during your visit. We look forward to welcoming you back for another delightful stay.

10/10 (非常に良い)

Sabine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 20 日)
Sabine, it's wonderful to see your perfect rating for Sonesta Simply Suites Atlanta Gwinnett Place. We trust that your stay met or exceeded your expectations, and we look forward to welcoming you back in the future. Safe travels until then.

6/10 (普通)

Johnny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place for extended stays
Not a bad place at all except you can hear your neighbors.
2024 年 1 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 20 日)
Johnny, we appreciate your feedback. It's good to hear that you found our hotel agreeable. For the disruption caused by external noise, we'd like to express our sincere regrets. We aim to provide a calm and peaceful environment for all our guests and we're sorry you experienced disturbances. Rest assured, we're exploring various ways to tackle this issue and enhance the guest experience.

8/10 (良い)

Maria

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
It was a great experience
2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 19 日)
Maria, we're thrilled to hear you had a wonderful experience at Sonesta Simply Suites Atlanta Gwinnett Place. We strive to ensure each guest enjoys their time with us and it's rewarding to know we achieved that. Thank you for your Expedia review, we are looking forward to welcoming you back soon.

10/10 (非常に良い)

April、Madison

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were the nicest people I have ever met. I had a single mom weekend get away and got absolutely wasted. The staff helped me door dash food made sure my outfit was good enough to go out in and made sure I was good. I have never experienced such amazing people from Atlanta in my life!!! I will definitely be staying here again on my next "get away from my dang kids" weekend....
2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 16 日)
April, thank you so much for your glowing review! It's wonderful to hear how our team members at Sonesta Simply Suites Atlanta Gwinnett Place contributed meaningfully to your memorable weekend getaway. We're thrilled you found the hospitality of our colleagues to be exceptional and look forward to your return visit during your next 'me-time' weekend. Safe travels until then.

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 15 日)
Thank you for the wonderful rating, Michael!We're thrilled to see how much you enjoyed staying at Sonesta Simply Suites Atlanta Gwinnett Place. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 (非常に良い)

Charles

2024 年 1 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 10 日)
Charles, it's truly heartening to know that your stay at Sonesta Simply Suites Atlanta Gwinnett Place met your expectations. Your satisfaction matters to us and we hope to welcome you back to our premises again soon for another impeccable experience. Thank you.

8/10 (良い)

Melissa A、Outing

2024 年 1 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 30 日)
Melissa, thank you for choosing Sonesta Simply Suites Atlanta Gwinnett Place and providing your feedback. We're delighted to know you had a good stay. We aspire to create wonderful experiences for our guests and hope to welcome you back soon.

6/10 (普通)

THI

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Everything is okay, but only the noise from upstairs that I couldn’t stop complaining. I can hear every their steps, and they bothered me around midnight till 2-3 am. Staffs can’t do anything for help
2024 年 1 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
It's regrettable to hear about the disturbances you experienced during your stay. We wish your experience had been more peaceful. Rest assured, we are always looking for ways to improve guest comfort. Furthermore, our team members strive to aid guests in all situations. We appreciate your understanding, and hope for a chance to provide a better stay in the future.