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Reviews of Hearthstone House

3.5 out of 5
Hearthstone House
134 East Hyman Ave., Aspen, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 56 reviews" "
Rating 8 - Good. 14 out of 56 reviews" "
Rating 6 - Okay. 10 out of 56 reviews" "
Rating 4 - Poor. 2 out of 56 reviews" "
Rating 2 - Terrible. 1 out of 56 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Guido

Liked: Property conditions & facilities
Cordial helpful owner on premiaes
Stayed 14 nights in Feb 2024
Response from Scott on Feb 20, 2024
Thanks Guido!

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Scott on Jan 15, 2024
Thanks Kendra!

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities
Very cozy Liked the gratis happy hour.
Stayed 3 nights in Sep 2023
Response from Scott on Sep 19, 2023
Thanks Martha!

10/10 Excellent

me

Stayed 4 nights in Aug 2023
Response from Scott on Sep 19, 2023
Thank you!

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service
The grounds, common rooms, and amenities are amazing. Our room was very small and the bathroom almost too small to use. No AC and bad air circulation. That being said, we didn’t hang there much and the rest was great.
Stayed 3 nights in Aug 2023
Response from Scott on Aug 7, 2023
Thanks Daniel!

10/10 Excellent

william

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great charm. Great price. Great location. Friendly owners.
Stayed 4 nights in Apr 2023
Response from Scott on Apr 6, 2023
Thanks William!

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will forever be my go-to anytime I visit Aspen. This place has an AMAZING staff and superb location at a fraction of the price of other hotels! The complementary breakfast had the loveliest setup! It truly felt like I was at a friend’s house.
Stayed 4 nights in Feb 2023
Response from Scott on Feb 8, 2023
Thanks Ana! We appreciate the kind words. Hope to see you again!

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
such friendly service
Me and a friend were visiting Aspen for the first time and we could not have chosen a better place to stay! The lodge was always clean and very homey. The employees were all super friendly and helpful in showing us how and what to do on our trip. They helped us out a lot and made our stay very welcoming!
Stayed 4 nights in Jan 2023
Response from Scott on Jan 16, 2023
Thanks Monica! We appreciate the kind words, and hope to see you again!

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place-lovely people
Stayed 2 nights in Oct 2022

10/10 Excellent

Diana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived and greeted by the friendliest hosts. Breakfast, wine and cheese included. Clean rooms and cozy fireplace. Short walk to the transportation center.
Stayed 3 nights in Feb 2022
Response from Scott on Feb 28, 2022
Thanks Diana - happy to hear that you enjoyed your stay. We hope to see you on your next visit to Aspen!

10/10 Excellent

Nang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in Aspen
Trip was amazing and hotel was great. The staff was helpful and very friendly. Free breakfast (awesome omelette made to order) in the morning and wine and cheese in the evening. Will definitely stay again next time in Aspen
Stayed 3 nights in Feb 2022
Response from Scott on Feb 14, 2022
Thanks for the great review! We hope to see you on your next visit to Aspen!

10/10 Excellent

Brandon L

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Kind. Friendly. Warm. Caring. Location is ideal. Walking distance to it all.
Stayed 2 nights in Dec 2021
Response from Scott on Dec 27, 2021
Thanks Brandon, hope to see you again!

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 would recommend
My boyfriend and I stayed here for a long weekend and our stay was amazing! The rooms are clean, comfortable, and quiet. Location was super convenient to aspen mountain, bus stops for other sites, and aspen town. There was fresh breakfast every morning which was a huge perk. Lastly, the service was amazing! Everyone we met was so friendly and helpful. Would absolutely stay again.
Stayed 5 nights in Dec 2021
Response from Scott on Dec 22, 2021
Thanks Melina! We hope to see you again. Happy Holidays!

8/10 Good

Marvin

Liked: Cleanliness, staff & service
Location ,cleanliness & bgooreakfast
Stayed 3 nights in Sep 2021
Response from Scott on Oct 5, 2021
Thanks for staying with us!

10/10 Excellent

Yang, Houston

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2021

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karen and Suzanne were great. Friendly and helpful.
Stayed 3 nights in Sep 2021
Response from Scott on Sep 28, 2021
Thanks! Hope to see you again!

8/10 Good

Bill, north edwards

Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family at Hearthstone House is just the best. They were so kind and welcoming, felt like staying at a relative's home. Breakfast and cheese plates make a great start to the day and afternoon adventures. Check out was a breeze, we even forgot some jewelry items behind and they called us ASAP for the return. We will be back!
Stayed 3 nights in Jul 2021
Response from Scott on Jul 19, 2021
Thanks for staying with us - hope to see you on your next visit to Aspen!

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B & B. Friendly and helpful staff. Great location and all that we needed. Beautiful and private courtyard with clean hot-tub.
Stayed 5 nights in Jul 2021
Response from Scott on Jul 19, 2021
Thanks Holly, hope to see you again!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay in Aspen for skiing
Hotel was clean and comfortable, and a short walk to the restaurants, as well as the ski rental shops, and the bus stop for getting to the other mountains and the airport. It is possible to walk to Ajax, although it would be several blocks with your skis on your shoulder.
Stayed 4 nights in Mar 2021
Response from Scott on Mar 23, 2021
Thanks Paul, we hope to see you on your next visit to Aspen!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable boutique hotel
Enjoyed our stay. Both Shannon and Suzanne were very helpful and friendly. Location was also great and close to everything.
Stayed 2 nights in Sep 2020
Response from Scott on Oct 5, 2020
Thank you! Hope to see you on your next visit to Aspen!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid in town value
Hospitable. Friendly staff. Great bikes. Central to town and the mountain. Good breakfast. Great coffee. Could use to be updated a bit. Street noise and noise from adjacent rooms a bit of an issue. Guessing no insulation in walls between rooms. Overall positive and a good value.
Stayed 2 nights in Aug 2020
Response from Scott on Sep 1, 2020
Thanks David!

10/10 Excellent

marita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite place to stay in Aspen
Unique accommodations only two blocks from downtown Aspen. Rooms are very clean and beds are comfortable. The staff is very friendly and accommodating. Wine and cheese in the afternoon was a nice touch. Have stayed at the hearthstone house four times now. We'll definitely come back.
Stayed 3 nights in Aug 2020
Response from Scott on Aug 20, 2020
Thanks Marita, great to see you both again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for everything 👍👍👍👍👍👍👍👍Thanks for everything 👌👌👌👌👌👌👌👌
Stayed 2 nights in Jul 2020
Response from Scott on Aug 19, 2020
Thanks for visiting and thanks for the review!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quaint rental - super friendly staff (including dusty the dog!)
Stayed 4 nights in Jul 2020
Response from Scott on Jul 21, 2020
Thank you for staying with us! We hope to host you again!

10/10 Excellent

IVELIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Great little hotel, awesome location - walking distance to gondola
Stayed 2 nights in Jan 2020
Response from Scott on Feb 6, 2020
Thank you! We hope to see you again on your next visit to Aspen!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, perfect location. Will definitely be back
Stayed 4 nights in Dec 2019
Response from Scott on Jan 8, 2020
Thanks for the great review, we hop to see you again soon!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid breakfast, amazing location, and a cool funky design makes this a great pick. Had some great local recommendations from the concierge on hikes and food.
Stayed 2 nights in Jul 2019

6/10 Okay

Lexie

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location
Location is great. Room was one of the worst that we’ve ever stayed in but the staff was courteous and professional.
Stayed 2 nights in Jun 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
A little bit dated, but the location is great, 2 minute walk to downtown Aspen. Was the cheapest lodging option in downtown Aspen so overall very pleased.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room
The room was very small in comparison to a hotel room. Also there was no chair in the room. Staff were very polite and professional. Breakfast is included with your stay.
Stayed 5 nights in Jul 2018

6/10 Okay

J, PA

Liked: Staff & service
Aspen - a different kind of town
Lovely town but not in the real world. Very expensive, housing is outrageous. The surroundings are exquisite and beautiful. Lots of activities to do and see. The locals of Aspen are so warm and friendly. They will help you in any way possible. The town is very dog friendly, I have not seen so many dogs attend activities and all are so well behaved. Lots of exclusive shopping and the restaurants are variable and expensive. It is an expensive place to visit.
Stayed 4 nights in Jul 2017

10/10 Excellent

Craig R, Albuquerque, NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for central hub in Aspen
Been here several times for Holiday week end ( 3nights,4 days ) and super Ammenities, great staff to handle fixes or room changes, small facility makes for friends - not impersonal,giant, faceless hotel. Location central to everything In town. Not inexpensive, but worth it for Happy Hour, custom breakfasts, free bikes, cozy hot tub, and bend-over-backwards hosts.

8/10 Good

Lori and Tony, Rhode Island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel close to Aspen mountain
We had a very nice stay and really appreciated Shannon's welcoming and helpful nature. Breakfast was great and the omelets made by Tyler looked delicious. It was a perfect place to stay within walking distance of downtown Aspen.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

10/10 Excellent

Michael, boulder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8 dedicated free parking. breakfast free

6/10 Okay

Vincent, Napa

Liked: Cleanliness, property conditions & facilities, room comfort
Nice little spot near downtown.
Went for a wedding weekend. Hotel is very pleasant. Breakfast was great (omelets, toast, etc.). Not a fancy place, but a good little spot in Aspen near downtown for convenience to shopping and mountain.

6/10 Okay

Aspen Traveler, Minneapolis

Disliked: Room comfort
Good location to downtown Aspen restaurants
Excellent breakfast room and wine and cheese happy hour. Nice breakfast selection with cook to order eggs. Room selection was very small - not sure if it had air conditioning or if it didn't work but there was a floor stand fan that served the purpose. Room is very basic but did the job. Bed was firmer than I like. Bathroom very small with sink and mirror in the bedroom and sharing a small counter with the TV and coffee maker.

10/10 Excellent

Bill, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel w/in walking of DT Aspen
Very nice hotel and within walking distance of downtown Aspen. We parked our car on Friday and never used it until we left on Sunday. Great breakfast every morning which is included. The staff was very friendly and helpful with suggestions.

8/10 Good

Mary T

Liked: Cleanliness
Great location
Hotel was clean, and staff friendly. Reasonably priced given Aspen prices. Would recommend hotel particularly for those visiting and looking for good buy

8/10 Good

Joe, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
The Hotel was just like the pictures. Clean, comfortable and near everything. The breakfest was included and good. They make what every omelet that you request.

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Not worth the price
Very small rooms and very small uncomfortable beds with only one small pillow.Especially if you consider the price paid.Close to everything and good breakfast. There is nobody at reception after 10pm.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Adequate for a place to put your head
Small room, hotel would be an economy hotel in the US. Everything worked, but the room was small, little English spoken. It was very clean and the staff was wonderful. It is a good place to stay for the night.

6/10 Okay

Kyle, Boulder, Colorado

Liked: Cleanliness
Great location, service needs improvement.
Overall my stay was just okay. The room was clean and comfortable enough. It's in a great location and just a short walk to the gondola and the main street. I had a few problems over my 2 night stay. I requested two beds since it was my brother and I. We arrived late and found our assigned room had just a single Queen. The desk was no longer manned. Breakfast service could be improved by the staff making an attempt to greet, or even acknowledge their guests. You kind of have to yell out at them if you would like something.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Kathy, Golden CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
We booked our room at the last minute and it was a great experience. The hotel is small, very clean room and within walking distance to down town Aspen. I gave the comfort of our room a 4 as the bed mattress needs to be replaced, it sagged. But the room was comfortable. The manager was glad we told him as they refurbish the hotel during their fall close down. The breakfast was one of the best that we've ever had in a hotel. Made to order eggs and everything else was fresh. Nothing fake! We will stay here again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way

8/10 Good

Can't find nickname

Liked: Cleanliness, staff & service
Aspen Experience
Wanted something close to center of town. This was perfect. A block away and not in the "traffic zone" with lots of noise etc. Room was quite small but comfortable and nice amenities. Intimate breakfast room with eggs cooked to order. Plus your normal continental fare of assortments. Wine and cheese in the afternoon and to my surprise very nice quality. All in all a nice cozy and welcoming place to stay.

10/10 Excellent

Kat, Aspen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best kept secret
This hotel was great. Very quaint and nice hotel right in downtown Aspen. Easy walking distance to everything. I would defiantly stay there again.