Dear Jennifer,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lingering foul odor in the room, not getting the requested room, issue with the toilet along with the other issues mentioned. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Cheryl,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, it's rewarding to read that the grounds were well kept, you were pleased with the close proximity of restaurants and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Xinglin, The staff at the Red Roof Inn PLUS+ Ann Arbor - U of Michigan North and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello M.C, The staff at the Red Roof Inn PLUS+ Ann Arbor - U of Michigan North and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Mary, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Barbara, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Jessica, The staff at the Red Roof Inn PLUS+ Ann Arbor - U of Michigan North and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Shannon. The staff and I at the Red Roof Inn PLUS+ Ann Arbor - U of Michigan North appreciate your 5/5 score following your stay. I am thrilled that our professional staff, our location and the other listed highlights pleased you. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Dear Teresa, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Ann Arbor - U of Michigan North. We appreciate you calling out some of the missing amenities and understand how it have affected your experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Amanda,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH. It’s great to hear that you found our staff being very hospitable. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Hello Jennifer, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Nandrea, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Juan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Robert,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH. It's great to see you enjoyed your stay, resulting in a 10/10 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding that you had a good and clean stay with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Curtis, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Ann Arbor - U of Michigan North and I appreciate your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Andrew. The staff and I at the Red Roof Inn PLUS+ Ann Arbor - U of Michigan North appreciate your 3/5 score following your stay. I am happy that you liked the room you had. However, you stated that you would get a different room type in the future. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

Hello Hanif, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Tamara, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Richard, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN SCOTTSBURG regarding the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH regarding the staff, comfy bed and nice towels. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Jai, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Matthew, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH regarding the friendly staff, cozy room and nice shower. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely, Red Roof Management

Dear Christina, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH regarding the nice staff and comfortability. I do apologize for the condition of the locks you described along with the mattress not being up to your standards. I have shared your feedback with upper management in an effort to ensure your satisfaction. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hello Jeffrey,I am happy to read your stay was enjoyable here at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH . I was overjoyed to hear you were pleased with your excellent stay. Our primary goal at Red Roof is geared towards providing a superior level of service and accommodations at the best value and it was joy to have achieved that with your stay.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear Janice, We are disappointed to hear your recent experience at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH was less than ideal and did not meet your expectations. The mentioned uncleanliness, faulty toilet and smell is not apart of our standard practices and we sincerely apologize. We appreciate the insights you provided. Please know your voice is of tremendous importance to us at Red Roof as we aim towards the betterment of our guests experiences. Thank you for sharing your concerns. Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Hello Alice, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH and I are saddened by your low score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guest and we’re sorry to have not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Dear Thomas, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the noise disturbances caused along with the other concerns mentioned. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Michael, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH regarding the affordability. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear Patricia,We are sorry to hear your recent experience at the Red Roof PLUS+ Ann Arbor - U of Michigan North did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Thank you for your feedback! We are pleased to hear that you were happy with your stay!

Thank you for your feedback. This information will be helpful in determining where we can improve in the future.

Hello Brenda, It’s nice to see that our staff service and room were convenient to you, however, the issues that you’ve highlighted regarding you finding it to be outdated with thin bath towels, a loud exhaust fan and the pricing of your room not being to your liking are truly regrettable. We always aim to deliver the best quality of service to our guests, so I am disappointed that you felt that was not achieved for you. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will have a better time in your future travels. Sincerely, Toni-Ann Red Roof Management RediResponse Specialist

Thank you for your response. Your feedback will be very helpful in determining where we can improve in the future.

Thank you for your feedback! We always strive to ensure our guests have the best experience possible, and are happy to hear you were pleased with your stay!

Hello Kelly, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

It is so rewarding to read that you had a great stay with us Lisa. Thank you for your comments after your stay at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH. You highlighted our cleanliness, comfortable bed and our nice staff. Our primary goal at Red Roof is geared towards providing a superior level of service and accommodations at the best value and it was joy to have achieved that with your stay. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit as our Valued Guest. Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Dear Danielle,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH. I am glad to read you found your stay to be great resulting in a 5/5 score.Thank you again for your review and Red Roof hope to continue to provide great experiences for you.Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Erin,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the location to be good for the price. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your businessThank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Dennis,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH. We are sorry for any inconvenience caused due to the clogged sink in both rooms, and broken toilet you mentioned. Please accept our apologies and know that we will do our utmost best to improve in these regards as we continue to strive for excellence. I have shared your comments with management to address your concerns.Thank you again for sharing your experience with us and we hope to make a new impression and would love to see you at our hotel, any of our other Red Roof brand locations in the future.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Thank you for your feedback! We appreciate your business, and look forward to serving your future lodging needs!

Thank you for your feedback. We are happy to hear you were pleased with your stay, as well as where we can improve in the future.

Hello Tiffany, Thank you for your review and 5/5 rating of our Red Roof Inn. We are glad that you were pleased with our location, our free shuttle services and our staff service. Our team will always try to ensure that we keep delighting you with our facilities and services. Thank you again for providing us with your feedback. We would love to see you at our Red Roof again, should your travels bring you back to our area.Sincerely,Toni-AnnRed Roof Management RediResponse Specialist

Thank you for your feedback! We are happy to hear you enjoyed your stay, and look forward to serving your future lodging needs!

Hello Edgardo,Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH. It's good to hear that you were pleased with our staff Robert. However, I am sorry that your experience did not meet your expectations due to the upkeep of our hotel not being up to your standards, the conditions of the chair in your room you mentioned, and the other highlighted issues. I will make sure to share your comments with the rest of our team.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your experience and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Sharma Red Roof Management RediResponse Specialist

Thank you for your feedback. This information will prove valuable in improving our guests experience.

Dear Charles,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH. I am happy to hear that you found our hotel to be great and it met your needs resulting in a 5/5 score.Thank you again for your review. Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Lauren,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH. It's great to hear that you found our staff to be very hospitable in addition to our rooms being comfortable. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio, Red Roof ManagementRediResponse Specialist

Dear Gregory,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH. It's good to hear that you found our staff to be excellent resulting in a 4/5 score.Thank you again for your review. Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

Hi Chris,I am grateful for the feedback you provided as you indicated there was a lack of necessary items in the room. I apologize for any inconvenience caused. Red Roof appreciates you for bringing this to our attention so we are able to continually improve our guests service. Thank you for choosing Red Roof Inn PLUS+ Ann Arbor - U of Michigan North. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist