Price was cheap, staff were friendly and helpful. The lobby was clean and looked very lavish. The pool was large and cold, the beds were large and there were 2 which is relatively hard to find in one room. The room was large compared to most hotels. The aircon, fridge and WIFI worked VERY well, which is also hard to find. Free bottled water was good. That's about where the good news ends though. The hot tub was not working and looked like it hadn't for a VERY long time which is disappointing as it was one of the main reasons we chose this hotel. The rooms, hallways and rooftop pool area were unkept, dirty, in disrepair and in desperate need of refurbishment. There were stains and dust everywhere. Think about the worst you have ever seen, then double it. The signs to the rooms were confusing and you basically walk around blindly until you find the number you need. Room service menu is only local and Korean food, and there was not much option. We suggest ordering in ENVY home delivery. Beds were hard and uncomfy. No comforters. No hot water at all in the bathroom, so cold showers all around. Tea and coffee in room but no cups or mugs. Location is average. It could be great but needs a LOT of money spent on it and lots more cleaning staff.