All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 331 out of 546 reviews" "
10 - Excellent
331
Rating 8 - Good. 181 out of 546 reviews" "
8 - Good
181
Rating 6 - Okay. 21 out of 546 reviews" "
6 - Okay
21
Rating 4 - Poor. 12 out of 546 reviews" "
4 - Poor
12
Rating 2 - Terrible. 1 out of 546 reviews" "
2 - Terrible
1
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Pierre
Mar 22, 2024
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Pierre
Stayed 1 night in Mar 2024
Response from Cécile on Mar 22, 2024
Merci pour votre commentaire et nous serons très heureux de vous recevoir à nouveau dans notre établissement pour vos prochains déplacements.Bonne journée.
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.
8/10 Good
Verified traveler
Traveled with group
Aug 4, 2023
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Verified traveler
Stayed 1 night in Aug 2023
Response from Isabel on Aug 5, 2023
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.
6/10 Okay
Dorice
Jul 30, 2023
Dorice
Stayed 1 night in Jul 2023
Response from Isabel on Aug 3, 2023
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.
4/10 Poor
Darlene
Traveled with partner
Jul 29, 2023
Liked: Cleanliness
Disliked: Staff & service, amenities
As soon as you walk up to the desk to check in it has a sign on the desk that says probably of someone speaking English . It said high . Well the guy didn't know English at all . Then when he started waiting on us a guy came up to the counter and he stopped waiting on us , for atleast 5 minutes , to deal with him . Finally got to our room looked the menu and decided to go downstairs to get something to eat . Well that didn't happen because the woman waitress was so rude we left . Then the bed was so hard at one point I thought I had fallen out of bed and was sleeping on the floor . Terrible place to stay and would never suggest a friend to stay there !!!!
Darlene
Stayed 1 night in Jul 2023
Response from Hotel owner on Jul 30, 2023
We are sorry for the inconvenience you have experienced. Due to the lack of staff, we have to employ students even if they don't speak English. But know that in Quebec, being a French-speaking province, we are not obliged to speak English. The hostel mattresses are "HOTEL" quality so if you don't like it, it's a matter of personal taste.
10/10 Excellent
Jean Pierre, Rockland
Jul 25, 2023
Jean Pierre
Stayed 2 nights in Jul 2023
Response from Isabel on Aug 21, 2023
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.
Exceptional great front desk staff. Level of English spoken, high! This is the second time I've stayed at the auberge, and I will return next time I'm in Amqui
Jesse
Stayed 1 night in Feb 2023
Response from Hotel owner on Feb 28, 2023
Thank you for your feedback
6/10 Okay
Sabrina
Jan 1, 2023
Disliked: Room comfort
Sabrina
Stayed 3 nights in Dec 2022
Response from Hotel owner on Jan 15, 2023
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.
We arrived at about 9:30pm after getting off the Gauthier Ferry in Matane. When we went to get some supper/dinner the wait staff promptly told us we could only order pizza because the kitchen was closing in 20 minutes. We tried Tim Hortons as well but they closed at 8pm.
Room was really nice, newly renovated and clean. The mattress was very hard and “cheap”. Hopefully they’ll replace them with higher end mattresses to match the upgrades they have made elsewhere.
Amanda
Stayed 1 night in Aug 2022
Response from Isabel on Aug 24, 2022
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.
The rooms were clean, large, and contained a mini-fridge, microwave, coffee maker, desk, tv, etc. The area behind the property is beautiful, with walking/cycling trails, a covered bridge, outdoor gym, playground, etc.
Heather
Stayed 1 night in Jul 2022
Response from isabel on Aug 5, 2022
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.