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Reviews of Waya Guajira

4 out of 5
Waya Guajira
Km 1 Vía Cuestesitas, Albania, Guajira

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 34 reviews" "
Rating 8 - Good. 5 out of 34 reviews" "
Rating 6 - Okay. 2 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

JACKELINE, WHITESTONE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Michelle

Business traveler
Liked: Cleanliness, staff & service
Very safe hotel with security at the driveway. Comfortable beds, quiet location. Good food, lovely staff. Best hotel in the area.
Stayed 4 nights in Jul 2023

10/10 Excellent

Loren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort-style stay 90 minutes from Riohacha
Marvelous base for exploring the La Guajira re3gion of Colombia. The hotel is lovely, the rooms are clean with good air conditioning, and the staff is friendly. The hotel is 5 minutes away from the El Cerrejón coal mine and serves as a business hotel for mining executives & visitors, but is open to the public and has a tropical resort atmosphere. One thing to keep in mind, it is almost 2 hours from Riohacha and just over 2 hours from Valledupar, the 2 closest airports. Everything around here is spread out and rather remote. If you don't have a car, arrange for transportation beforehand for everywhere you go so you don't end up stranded. Buy drinking water and any beverages you want before you get to the hotel. They will sell you bottled water, but they warn you not to drink their tap water. Rooms have small refrigerators. You can buy staples, water, beer, etc. in the nearby hamlets of Cuestecitas or Albania. You get a nice basic buffet style breakfast with eggs, meat (sausage or braised hot dogs), some starch options, bread, and assorted fruit. There is also breakfast cereal. The dinner restaurant was a disappointment. Though the menu listed several types of fish, they were out of every kind of fish you would find in the nearby Caribbean, and only had Salmon, a coldwater fish foreign to Colombia. They listed goat, a local delicacy, but they had none. They did have octopus, which surprisingly was cooked correctly, and tender. The pool & jacuzzi are awesome
Stayed 3 nights in Nov 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, friendly and helpful staff
Very nice hotel/motel. Much nicer than any Australian mining accommodation! Breakfast was simple but good. Evening meals are very good. Rooms are reasonable and clean. Thanks!
Stayed 4 nights in Aug 2021
Response from coordinadora de reservas on Oct 5, 2021
buenas tardes; agradecemos sus comentarios nos permiten conocer la percepcion de nuestros pasajeros en cuanto a instalaciones - servicios y sobre todo la atención de nuestro staff de servicio

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best time we had being in Colombia I loved this place and will come back the people were wonderful.
Stayed 2 nights in Jul 2021

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from La Gerencia on Jul 11, 2021
gracias, por tomarse el tiempo y dejar sus comentarios en tan importante herramienta de viajes.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the facilities
Stayed 6 nights in Apr 2021
Response from reservaswaya on Apr 27, 2021
gracias;

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021
Response from La Gerencia on Jul 11, 2021
gracias por permitirnos conocer sus comentarios en esta reciente visita.

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Nice location, view and pool. Great as an access point to Guajira.
Stayed 1 night in Jan 2021
Response from reservaswaya on Feb 2, 2021
gracias; por compartirnos su experiencia

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed with he LEED accreditation. Lovely place. I believe you need A/C at the place where breakfast is served.
Stayed 1 night in Jun 2018
Response from La Gerencia on Jul 11, 2021
gracias por compartir en esta importante plataforma nuestro sello de infraestructura ecosostenible; este tipo de proyectos enorgullecen el sector hotelero y turístico y sobre todo al saberlo ubicado en un departamento que se esta abriendo caminos para entrar a ser uno de los destinos preferidos de propios y extranjeros.

6/10 Okay

Rafa, Bogotá,

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not as good as expensive.
It is the only decent hotel in the zone. The pool area is very good. There is a nice game room. The food in the restaurant is aceptable but the tables are not cleaned properly (¿the kitchen?). Most of the rooms are far from the lobby and you must walk and go thru undercoverd paths and steps under the sun and the rain. The WiFi service doesn´t cover most of the rooms (not mine). You dont get complimentary water or coffe. Air conditioning works properly in the rooms.
Response from La Gerencia on Jul 11, 2021
apreciado Rafa; gracias por tomarse el tiempo en compartir la experiencia con el servicio e instalaciones propias del lugar, cada sugerencia nos resulta un motivante para ser mucho mejores y corregir aquellos puntos que a vista de nuestros visitantes resultan deficientes.

10/10 Excellent

Orlando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Fabio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Orlando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial
Stayed 1 night in Nov 2023

10/10 Excellent

Orlando

Stayed 1 night in Oct 2023
Response from Hotel Waya Guajira on Dec 4, 2023
Buenos dias ,Gracias por su valiosa calificacion , para nosotros es muy importante y nos alegra que su estadia en nuestro Hotel haya sido muy grata.Saludos cordiales

10/10 Excellent

Roberto

Stayed 12 nights in Mar 2023
Response from coordinador de reservas on May 5, 2023
apreciado; cuanto deseamos que viajeros del mundo sepan que en la hermosa península colombiana, hay un hotel, rodeado de naturaleza - tranquilidad - desconexion -- hotel bioseguro, donde podrán disfrutar de la calma maravillosa que nos rodea y que permite a nuestros huespedes y visitantes sentirse relajados y desconectados del bullicio y caos del día a día

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Nos encantó la bienvenida que hacen en la noche, la atención de todos los colaboradores y las instalaciones son maravillosas
Stayed 1 night in Feb 2023
Response from coordinador de reservas on May 5, 2023
apreciado; agradecemos sus excelentes comentarios; que robustecen y motivan para seguir adelante;saludos de la familia Waya;

6/10 Okay

Ernesto

Stayed 1 night in May 2022

10/10 Excellent

José Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from reservaswaya on Jan 20, 2022
apreciada Jose Andres; apreciamos el tiempo para plasmar en estas lineas tan importantes comentarios; esperamos que muchas personas se animen a conocernos al leer los comentarios en esta importante herramienta de viaje

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar INCREÍBLE, perfecto para descansar. Las instalaciones son muy agradables y el todo el personal es maravilloso.
Stayed 2 nights in Jan 2022
Response from reservaswaya on Jan 20, 2022
apreciada Vanessa; apreciamos el tiempo para plasmar en estas lineas tan importantes comentarios; esperamos que muchas personas se animen a conocernos al leer los comentarios en esta importante herramienta de viaje

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale la pena
Excelentes instalaciones
Stayed 1 night in Sep 2021
Response from coordinadora de reservas on Oct 5, 2021
buena tarde; gracias por permitirnos conocer su experiencia, el saber como les va, nos da la opción de mejorar de ser necesario y nos incentiva a seguir trabajando con pasión y profesionalismo

10/10 Excellent

Daia

Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020
Response from La Gerencia on Jul 11, 2021
apreciamos en gran manera que nos comparta la experiencia vivida en nuestro màgico territorio

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit idéal après visite de 3 jours dans la Guajira ..les wayuus sont pauvres ... les femmes confectionnent des mochilas des sacs colorés ...achetez les directement dans le désert , elles en ont vraiment besoin..,, charfez vous en eau et brioche pour les enfants sur la route...
Stayed 5 nights in Jan 2020
Response from La Gerencia on Jul 11, 2021
apreciamos la visita de todos los turistas que escogen La Guajira para vacacionar, con sus ingresos contribuyen a mejorar nuestra calidad de vida; gracias

10/10 Excellent

JOSE AURELIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio y buena atención
Excelente servicio y buena atención del personal. Para mejorar la oferta gastrónomica y la relación precio beneficio en el servicio de comidas
Stayed 1 night in Jan 2020
Response from La Gerencia on Jul 11, 2021
apreciado José Aurelio; nos complace saber que el lugar llenó sus expectativas, gracias por sus importantes lineas.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio y la orientación de la zona con respecto a los tours por parte del personal del hotel y las zonas húmedas del hotel en muy buenas condiciones. La comida costosa de los restaurante y no con mucha variedad, los cocteles muy malitos.
Stayed 3 nights in Jan 2020
Response from La Gerencia on Jul 11, 2021
gracias, cada sugerencia nos representa una gran oportunidad para ser mejores.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las instalaciones son buenas, las habitaciones confortables y el servicio del personal es excelente, falta un poco más de variedad en la alimentación.
Stayed 3 nights in Jan 2020
Response from La Gerencia on Jul 11, 2021
apreciada Sandra; estamos complacidos al saber que el servicio prestado resulto ser exactamente lo que se esperaba, gracias por tomarse el tiempo de darnos a conocer su opinion.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
You must try all pizzas, amazing place and flavors, it should be open as an alternative to main restaurant, some times you feel that you must self serve. The spa is amazing
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Son unos incompetentes en el área de admisión. La Srta. Marly según la encargada nunca supo cómo resolver ante un inconveniente migratorio. No tienen las herramientas ni capacidades necesarias, a pesar que he estado hospedado en varios hoteles a nivel nacional y le explique el caso solo me tuvieron casi 2 horas en recepción sin resolver nada. Al final me hicieron perder el tiempo y dinero y me fui a otro hotel sin nisiquiera obtener la menor empatia por su personal. Muy bonito el hotel pero sus empleados, nefasto.
Stayed 1 night in Oct 2019
Response from La Gerencia on Jul 11, 2021
apreciado, lamentamos que circunstancias ajenas a nuestro servicio interno pero de caracter legal y mandatorio no le permitieron disfrutar de nuestros servicios.

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, recomendable 100%
Excelente las instalaciones y el personal
Stayed 1 night in Oct 2017
Response from La Gerencia on Jul 11, 2021
apreciada Catalina, que grato saber que disfruto su estancia, esperamos que muchas personas se animen a conocernos a partir de estas importantes lineas.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor hotel de la Guajira, aunque retirado
El hotel es muy bonito. La comida me pareció un poco costosa y como queda en un lugar bastante apartado, muchas veces comer allí es la única opción. La atención es buena.
Response from La Gerencia on Jul 11, 2021
apreciada Sandra; nos complace leer sus objetivos comentarios, deseamos siempre que la atención, profesionalismo y entrega de nuestro staff sea lo mejor de lo mejor y que detalles diferentes no opaquen la excelencia del servicio ofrecido.

4/10 Poor

Miguel

Liked: Cleanliness, property conditions & facilities, room comfort
Excesivamente costoso
Demasiado costoso para los servicios que presta
Response from La Gerencia on Jul 11, 2021
apreciado Miguel; es muy importante conocer al detalle las experiencias, percepciones y comentarios que nuestros visitantes plasmen en esta importante herramienta de viaje; gracias y saludos de la familia Waya.