View from property
Check availability

Reviews of Impress Hotel

3 out of 5
Impress Hotel
Cameroon Street, Bole, Addis Ababa

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 50 reviews" "
Rating 8 - Good. 11 out of 50 reviews" "
Rating 6 - Okay. 9 out of 50 reviews" "
Rating 4 - Poor. 4 out of 50 reviews" "
Rating 2 - Terrible. 5 out of 50 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tesfaye

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

6/10 Okay

Oladapo

Traveled with family
Disliked: Amenities
small roaches came out
Stayed 2 nights in Sep 2023

10/10 Excellent

Tsegaye

Stayed 2 nights in Jul 2023

2/10 Terrible

Tewodros

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is infested with cockroach. The room is dirty. The amenities are not clean and substandard. Overall the hotel is poorly .managed. I wouldn't recommend to anyone to stay at this hotel
Stayed 15 nights in Jan 2023

2/10 Terrible

Nelson

I never stayed at this property because I could not leave the airport because I needed a visa. This information was not availed to me before making the booking. I lost out. Paid for a hotel I could not stay in. I am very Disappointed

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

8/10 Good

m

Stayed 1 night in Aug 2022

2/10 Terrible

mustafa

Stayed 5 nights in Jul 2022

4/10 Poor

Yilma

Stayed 3 nights in May 2022

8/10 Good

Yilak tsegaw

Stayed 1 night in May 2022

10/10 Excellent

Hermela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best hotel the staff everything very nice
Stayed 4 nights in May 2022

8/10 Good

Alem

Business traveler
Liked: Cleanliness, staff & service
The people are amazing. The hotel is really nice. Convenient to restaurants and café. The only think about this hotel is the noise from the church at night which make me move to another hotel. I would suggest a sound proof window. I understand they cannot stop the church sevice or move their building away. But, they could at least have sound proof windows.
Stayed 3 nights in Apr 2022

10/10 Excellent

Yohannes

Liked: Cleanliness, staff & service, property conditions & facilities
The people are the most respectful as advertised! The hotel is so clean you can it off the floor! The best hotel bar none!!
Stayed 16 nights in Sep 2021

10/10 Excellent

Marco

Stayed 3 nights in Aug 2021

10/10 Excellent

Marco

Liked: Cleanliness, staff & service
Next time again :-)
Big rooms, nice views, safe, friendly staff, good location
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great crew. Starting from the security to the receptionists to the housekeepers, they were friendly, professional and very helpful.
Stayed 4 nights in Apr 2021
Response from General Manager on May 1, 2021
Dear Guest, Thank you for taking the time to tell us about your experience at Impress Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team; and I am certain they will be delighted by your remarks. Here at Impress Hotel, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards, General Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
1. They sent a shuttle to pick me up. Unfortunately the plane was late and luggage delivery took a looong time. He wasn’t where they said he’d be and I wandered quite a bit and had someone call in order to find him. He complained a bit about the delay, but at least he was there! 2. The staff was friendly, the breakfast was great. 3. However, there was a missing drain cover over the drain/seeer line from the toilet, so the bathroom smelled bad. I tried to avoid going in there. Room 611. 4. I could have used a blanket. I had to put on long underwear in the middle of the night to warm up.
Stayed 1 night in Jan 2020
Response from General Manager on Jan 15, 2020
Dear Guest, Thank you for taking the time to tell us about your experience at Impress Hotel. We apologize for your inconvenience and rest assured we are already looking in this matter. Here at Impress Hotel, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serve you better future. Best regards, General Manager

10/10 Excellent

Barbara, NC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean hotel with friendly staff and excellent breakfast buffett. Restaurants and shops in walking distance. Free airport shuttle
Stayed 4 nights in Dec 2019
Response from General Manager on Jan 15, 2020
Dear Barbara, Thank you for taking the time to tell us about your experience at Impress Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be delighted by your remarks. Here at Impress Hotel, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards, General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who were able to get me an additional night and last minute transport to the airport. However, there's not really much that the hotel has to offer, i.e. restaurant/bar.
Stayed 1 night in Jan 2020
Response from General Manager on Jan 15, 2020
Dear Guest, Thank you for taking the time to tell us about your experience at Impress Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be delighted by your remarks. Here at Impress Hotel, we continuously strive to exceed your expectations. In regards to the restaurant/bar we are looking into having one soon. Hopefully we will have one before your next visit. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards, General Manager

10/10 Excellent

M. G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go-to place to stay!
I always like this place for the cleanliness, simple but functional, close to shops, and the chance to wake up next to a church with morning service. But there are several other reasons, price, relative close distance to Bole, nearby restaurants, shops, coffee shops, etc that make this place an ideal place to stay.
Clean shower
Hot water
Great balcony view of Bole neighborhood
Stayed 3 nights in Dec 2019
Response from General Manager on Jan 15, 2020
Dear M.G., Thank you for taking the time to tell us about your experience at Impress Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be delighted by your remarks. Here at Impress Hotel, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards, General Manager

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2019
Response from GM on Feb 1, 2020
Dear Guest, Thank you for taking the time to tell us about your experience at Impress Hotel. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards, Management

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Oct 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Friendly staff but tired hotel
Very friendly staff, but I had to ask several times to get some toilet roll, despite the room having been cleaned twice since I ran out. Relatively clean, but hotel could just do with a bit of a revamp. Feels very tired. Wifi was also terrible in the rooms. Good location though, and like I said, very friendly and helpful staff.
Stayed 3 nights in Oct 2019

4/10 Poor

eddie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst star
Never got room service and requested it many times. The breakfast was terrible. The internet kept going out. They had only ONE key for the room. The airport shuttle was an old sedan with a trunk that wouldn’t close.
Stayed 4 nights in Aug 2019

2/10 Terrible

eddie

Disliked: Cleanliness, staff & service, room comfort
Worst hotel stay ever. Should be a 2 STAR
1. There was no hot water in the bathroom sink. 2. Requesting fresh towels early the next morning and did not get them until the evening that day. 3. The front Desk said they did not have a spare key to my room and told me if I want room service I would have to leave my key or stay in the room. 4. When I told the front desk that I could stay in my room and wait for room service they told me that all of the cleaning service was on break for breakfast and I had to wait. 5. Internet service kept going out and would not stay alone for more than 15 minutes. 6. Airport shuttle service with a broken down old car whose truck would not stay closed and was 30 minutes late picking me up to take us to the airport. I was very lucky that I did not lose any luggage.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff including the receptionists, security guys, sanitation ladies, the cooks, the supervisor( Selam) are all exceptional and try to help you and make your stay wonderful in anyway possible. My room have 2 balconies with different views of Addis. The room itself is spacious. I stayed for 15 days, but only felt like a couple days. Whenever I come to Addis from here on, this will be the place & 608 will be the room I will be staying.
Stayed 15 nights in Mar 2019

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Oscar, Djibouti, Africa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, Spacious room, Nice view,Great customer service,
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Affordable place with spacious rooms
The Impress hotel is only few minutes from the airport and approximately 15 minutes from the city center. The rooms are spacious and comfortable, but nothing luxurious. We had problems with the shower and asked to change a room, which they were quick to help with. The staff were always helpful and we were happy with the service.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Comfortable room in a convenient location. The balcony was nice. Plenty of restaurants nearby. Short trip to the airport with the free hotel shuttle.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but noisy from church nearby
PLUS: Room is huge with a kitchenette. Got quite cold at night, needed extra blankets. Breakfast buffet was nice. Free airport transfer upon request. MINUS: the Orthodox Church behind hotel has marathon broadcast worship Friday & Saturdays from 6 pm until 9 am - so loud even ear plugs cannot block out sound. If you plan to stay there over the weekend, be prepared!
Stayed 3 nights in Oct 2018

10/10 Excellent

Pomy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
The hotel is not too far from the airport, and close to Edna Mall, restaurants, coffee shops and other essentials. The breakfast buffet in the morning offered a nice variety of foods, and the staff makes an omelette upon request. The room was equipped with a mini kitchen and there is a grocery store nearby, so I was able to enjoy the feeling of home. I stayed at the hotel for almost 3 weeks on a business trip, and I couldn't have picked a better hotel. My room was spacious and came with a desk and two sets of tables and chairs, so I was able to have meetings in my room. This was a big deal because transportation in Addis is expensive and chaotic. The staff was courteous and went out of their way to make my stay comfortable and pleasant. The hotel delivers a lot of value if you are looking for a reasonably priced practical accommodation that has the comforts of a staffed apartment. I will definitely stay there again.
Stayed 20 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
No towels in the room. Internet connection is very poor. For the same price, there are better hotels in Addis.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean and safe place
Stayed 1 night in May 2018

10/10 Excellent

Marios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel for an Addis short stay!!!!
A perfect hotel for an Addis short stay!!!!

6/10 Okay

Verified traveler

Liked: Staff & service
Great location and good for the price but showers leak. Balcony has great views of medhanie alem.
Stayed 1 night in Mar 2018

8/10 Good

Monique, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
I had a great stay at this hotel. One of the best features is good water pressure in the shower. The staff were very accommodating and communicative. I tried to arrange some things via email and the hotel got back to me quickly and professionally. The hotel was clean and had nice views.
Stayed 3 nights in Jan 2018

10/10 Excellent

GARAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get Impressed
It was great, the hotel is on a great location beautiful area, many restaurants to choose from, a near by mall with movie theater, staff are so welcoming, it was a pleasure staying there. The only thing is that their showers get very hot and when decrease it a little it gets cold quickly. Very clean and beautiful amenities.
Stayed 2 nights in Dec 2017

10/10 Excellent

mr.red, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Got to stay in the corner suite which is the best suite by far. Worth every penny. Staff is supper friendly, manager is always there to comfort your stay. Also breakfast is always bomb in the morning.
Stayed 8 nights in Nov 2017

10/10 Excellent

Markies, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where I met my True love
I came to addis not expecting anything. I got to stay at a wonderful hotel that gave me the ability to cook for the love of my life, watch the sunrises, eat romantic dinner on the veranda, and hold her all in the comfort of a nice and cozy bed. If a hotel can help make those experiences memories that last a life time. Then thats a hotel worth staying in. Trust my word.
Stayed 16 nights in Oct 2017

6/10 Okay

Verified traveler

Liked: Staff & service
3 stars max, great staff, great Ethiopian restaurant next to the hotel.
Stayed 1 night in Oct 2017

8/10 Good

Tufa

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for money
I did enjoy my one-stay at this hotel. The room was spacious with a nice view of the nearby popular church and its nice compound. However, this comes with a price as it could sometimes be noisy because the glass walls are not sound proof. The noise includes the church bell and songs, but this could also be pleasant depending on how you feel about it. The price is very reasonable and it is good value for many. Their breakfast is less than basic. You have very limited choices. In my opinion, it would be nice if there is an option without the breakfast. There are nice places around where you can have good coffee, Addis's popular mixed fresh juice and croissant. In any case, you should try the coffee shop downstairs. It is one of the best coffees places in the city and you can(and may be should) buy roasted coffee beans.
Stayed 1 night in Sep 2017

6/10 Okay

Mats

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Mats

Stayed 1 night in Jan 2024

10/10 Excellent

Qamar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

DANIEL

Traveled with family
Liked: Cleanliness, staff & service
Støy om natten
Stayed 2 nights in Apr 2022

10/10 Excellent

Samir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in addis for short or long stay
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport transfer worked perfectly each time (4 trips in total) Room very good. Close to airport and shops
Stayed 1 night in Dec 2018

8/10 Good

park

만족합니다
Stayed 1 night in Aug 2018